GameStop

Fantastic experience: Awesome GameStop location! They were super helpful with getting my cards graded.

Fantastic experience: It was super good funko pop were good and ya 5 stars

Fantastic experience: Very helpful staff, nice location, and fast service makes this one of the best gamestops I have visited recently.

Fantastic experience: Staff is very helpfull

Fantastic experience: Honestly I still prefer to get a disk over downloading a copy. Its the best way to show tou actually own it.

Fantastic experience: I Came and bought pokemon cards and the price for the PS5 is great and the customer service is wonderful and when you come and check it out you will become a member like me it's so worth it

Negative experience: Attempted to sell me a "new" game that was opened. At full price. This has happened before at gamestop. Why are brand new games being sold unsealed? Are they selling preowned or returned copies as new? This was a small indy game, not likely it was "tested" by staff, though even then you would be getting a used copy. This is unacceptable and feels like something that could expose gamestop to lawsuits. Did not buy it and purchased elsewhere. Arrived new AND sealed. Dont try and sell a burger with a bite taken out of it as "new".

Fantastic experience: Carol was very kind and patient with me as I asked her many questions regarding Pokémon cards as a Christmas gift for my nephew. She also was amazing in suggesting new video games for my PS5.

Negative experience: BEWARE BEFORE YOU BUY I purchased two Xbox games and one PlayStation 2 game from this GameStop location, and none of them worked. I called around to see if I could exchange them and was told I needed to return to the original store. When I asked if they could test the games to confirm they were defective, I was told they don’t have the proper consoles in-store—so they’re selling used games without verifying they actually work. Because I was just past the 7-day return window, I couldn’t exchange them. And if I wanted to trade them in, I’d only receive a few cents in return. It’s incredibly disappointing to see a company prioritize profit over product quality and customer trust. Just a friendly warning to others—make sure you know what you’re getting into.

Fantastic experience: Great customer service went in and picked up some stuff I needed to replace Austin was very helpful and answered any questions I wasn't sure about.

Negative experience: Poor customer service

Negative experience: Did a pre order, decided to wait in line for a drop. Apparently a preorder does not allow any purchase of product on drop day…… thank you for wasting my time.

Fantastic experience: If you have retro video games for sale I'll give a better price my Instagram is @Gamers_Provisions

Negative experience: GameStop isn’t what it used to be now. They’ll buy your console for 30 bucks and resell it for nearly 190.employees always have a bad attitude and it always smells in there.

Positive experience: This gamestop doesn't have the the best inventory of games, they do however have a great staff. Makes things a hell of a lot easier when it comes to questions and/or how to obtain certain items. Their service alone is why I'd come here. They actually have "answers". I've first hand seen their active manager take some massive abuse from a disgruntled shop goer and it was not pleasant. Said manager handled it like a true boss and if they see this review, they'll know (she) I'm talking about them. This was about 2 weeks ago. Some lady was trying to return items without a receipt past the return policy dates specified. She wasn't a "gamestop" member so she wasn't aware of some "rules". SMH.

Negative experience: Bend over backwards with a hour round trip drive to get to this gamestop for some 360 games. Buy my games but one doesn't work from scratches. Go back spending gas money and my time just to get another copy of the same game that ALSO doesn't work. It's not this locations fault but they don't bother testing games they buy so I would buy older games at own risk because they don't test them. 2/5 I hate having to waste my time getting another copy for the third time.

Fantastic experience: Awesome store! Found some very cool gift items like a black, furry Kuromi bag!

Fantastic experience: I had a great experience

Fantastic experience: I like coming here for my pokemon collecting and the employees are very patient and polite. The supervisor is my fav for work with she keeps me up to date as to what's coming up.

Fantastic experience: Veraoan seraon

Negative experience: Don’t waste your time at this location. They hate their jobs and it’s very obvious. Went in to trade in a brand new game and the lady working the front desk couldn’t even look up to acknowledge my husband and I. Look over and the other individual working behind the desk is just staring didn’t crack a smile or greet or anything. We ended up leaving customer service is everything, not only that they offered $30 for a brand new unopened game.

Fantastic experience: Thank you julian for your patience and helped. Been coming to game stop since 16 I’m 31 now. I will continue to come because of employees like Julian!

Fantastic experience: By far is one of the coolest GameStops i have ever been to one of the workers named Andrew looked out for me tuff I highly recommend this store over any one I've visited in my 33years

Negative experience: Came in yesterday to pick up a copy of amoured core and they said they didn’t get it in that day , ok whatever no big deal , now I’m trying to call today to cancel my preorder I paid off and no one will answer if I get down there and no one is there , I’m not coming to GameStop anymore plain and simple , just go digital no more psychical releases from a failing company

Fantastic experience: Craig is the best helped me with all my Pokémon needs and gave so much Info super helpful.

Fantastic experience: Great Customer Service

Negative experience: Lazy staff. They don't answer the phone. They didn't activate my card. This place is horrible.

Fantastic experience: Nice little shop to get the games you need

Negative experience: Called to confirm whether they had a copy of a game in stock, they confirmed they had 1 available. When I drove over ten minutes later and tried to buy it, the clerk told me he didn’t realize it had already been reserved. The other clerk recommended I either come back at 9pm or the next day to buy the item. Why am I going to give you guys another opportunity to waste my time?

Fantastic experience: This is by far one of the better Game Stops. The employees are very sweet, and when they couldn't find the product I was looking for, they recommended me to another game store that had what I needed.

Negative experience: This particular GameStop never answers the phone the lady's working there don't know how to multitask

Positive experience: Pretty cool GameStop customer service was great with a variety of games to choose from thank you rancho Cucamonga gs

Positive experience: Small Store but the People that work there have Big Hearts and great Customer Service keep up the good work you guys for the most part everything looks pretty organized.

Fantastic experience: Caid, Ashely and Adrian really made my experience at game really enjoyable . There were all so friendly, helpful and attentive!! A+++ I will definitely visit them again with my nerdy self !!

Positive experience: Good place to shop for Funko Pops.

Fantastic experience: Lots of games, memorabilia. This store is really well maintained and the staff is really helpful.

Fantastic experience: Gaming capital!!!

Fantastic experience: Don't forget to keep supporting your local video game store. Don't buy everything online.

Fantastic experience: Got me headset for $31 dollars and with a year warranty. So with the service ashley at foothills center shop. Awesome experience and now modern warfare warzone time.

Positive experience: GOOD PRICES A LITTLE HIGH BUT IS OK..✌

Fantastic experience: Employees are always very friendly and helpful

Fantastic experience: I love GameStop, even just to in and talk about games that are releasing soon or counsels, or anything , most of all I bought my first next generation Xbox series s , from this store, it was still exciting

Positive experience: One of the better stores. Better selection.

Fantastic experience: Really nice staff. They helped w/ my warranty.

Fantastic experience: Price match from the website YESSSS AND THANK YOU

Fantastic experience: Lot of games and good Service.

Fantastic experience: Good parking, enthusiastic staff and a good selection.

Fantastic experience: Stuff are very cooperative

Fantastic experience: I’ve recently visited the store I’ve shopped in for the last decade and had a unique problem with a pre-order. The store manager Ari, was quite helpful and gave me a breakdown of how best to solve my problem. I was told that she would personally oversee my issue and help me resolve it. I followed up the next business day and was met again by her honest and concise customer service. In a time where I’ve been recently lacking true customer service and support, it’s a breath of fresh air to know that people like Ari are still out there to help out a customer in need. Thank you for all your support. I recommend this store to anyone who wants staff that goes above and beyond.

Fantastic experience: Love getting used games here and selling old games when they allow it

Fantastic experience: Just bought two HALO SPARTAN pops. I shop here for pops and my son for games. He pre-order a couple games and some pops.

Positive experience: Great deals on games

Fantastic experience: Gamestop generally had great customer service and were very helpful. The employees are nice people as well.

Positive experience: Good games. My friend shops here

Fantastic experience: I like this gamestop a lot. Its not dirty it looks very professional last time I was in and they also actually have more than just a small selection of games. They have a large collection with anything from shirts to funcopop to gifts for anyone this is a great gamestop to go to!

Positive experience: Bought gift cards a few years back that were no good and they wouldn't replace them

Fantastic experience: Good deals

Fantastic experience: Staff was very nice and helpful

Negative experience: They are a waste of time. They don't answer phones. I go in and they are not busy.

Fantastic experience: Staff was very helpful and prices were good

Negative experience: The used games are just as expensive as the new games, and the collectibles are outrageous Don't know why we keep going in.....

Fantastic experience: Honda

Fantastic experience: My son is a super fan and crazy gamer. They only take my money a little at a time. Nice employees who are way tech savvy.

Fantastic experience: min e carft craf t fun gam eat chi p

Negative experience: Nothing new stock the last 3 week's...they must be going out business soon.

Positive experience: Didn't have what we needed and refused to look and see if another store did, despite not being busy as we were the only people in the store.

Negative experience: I had terrible customer service at this location. I inquired 2 hrs prior about a game console at this location. I made it to the location 5 minutes before closing with cash in hand with intent to buy only for them to tell me then that I had to purchase it online before receiving it at the store and that they were closed.

Fantastic experience: Great service

Fantastic experience: Deals

Negative experience: Weirdos loitering inside- being loud

Positive experience: Great store friendly staff

Fantastic experience: Good services and amazing clerks

Negative experience: Worst service. I bought a DS for my son didn’t function correctly. I try and return it same day, I get a response saying we’re sorry we can’t return it if it’s open. I remind you I had had my receipt and bought same day:l. So I asked for there number and the associate gave me wrong name and contact info. I called coorperate and they did apologized for there customer service and filed a complaint.

Fantastic experience: Friendly staff. Good experience

Positive experience: Good place and friendly..and lots of knowledge of games..systems and what is coming next

Fantastic experience: Me encanta ir a comprar mis juegos tiene de todo tipo

Positive experience: It's ok, customer service not too good,

Fantastic experience: Staff was friendly and engaged with me on several occasions. Found what I was looking for and bought some collectables as well. The employees really make the experience and not every GameStop has the quality like Terra Vista GS.

Fantastic experience: My son and I are always happy with the service here.

Fantastic experience: Very helpful, fast, fun, and friendly team here. I was able to browse through the collectables, and I picked out the perfect birthday present. Definitely will be coming back here.

Fantastic experience: Lots of games

Fantastic experience: Was able to get great games for my old system.

Positive experience: Great customer service,very helpful with what my son was looking for. Even gave us this months issue magazine.

Fantastic experience: Good service

Fantastic experience: Nice and frendly staff

Positive experience: Very nice store, cashier friendly and helpful

Fantastic experience: Build your own burger the Bomb

Negative experience: Clerk initially refused to allow refund for item that was purchased exactly 7 days from date of purchase... he counted the date of purchase as technically the eighth day which was the stupidest technicality I had ever heard of ...luckily his manager over ruled his idiotic rationale

Fantastic experience: Great shopping experience. Went in with the family and the store manager Nina provided what we felt was one of the better customer service experiences we’ve ever had. She was extremely knowledgeable and even went out of her way to make suggestions on upcoming releases. Great example of customer service!! Two thumbs way up from us. Experiences like these are what will keep us from buying online.

Positive experience: Very friendly staff

Positive experience: Very friendly staff. Taking off a star because GameStop has terrible online inventory management and pushes their employees to upsell without incentive and they sell some stuff ABOVE MSRP!

Fantastic experience: Great experience

Positive experience: Employees were very helpful. Good job!

Positive experience: Alot of good games

Fantastic experience: Helpful service with a smile

Negative experience: Nina speaks rough to cuatomers

Fantastic experience: This place rocks!!! Best store manager by far! If you happen to stop by and see Nina, tell her JohnPaul Says what up! Boom goes the awesomeness!

Fantastic experience: Used to have nice games even used ones high price on the toys n other tuff they have inside i give jist 5 stars k back days they give me happiness

Fantastic experience: Great customer service

Negative experience: It was okay I guess but mostly everything was out of order and broken.