GameStop

Fantastic experience: Guys working here are so helpful and friendly and will answer any questions you have. Store was organized and clean, busy in a good way. Love to see people in the store buying physical games and browsing. Very nostalgic and fun. My kids loved all the plushes and had a great time exploring the store. We got some good games and consoles used that were a wonderful price and super fun. Definitely recommend this location :)

Fantastic experience: I'm love the staff they are always so kind even though I barely know what I'm looking for

Negative experience: They be closing early on the weekends, I work right next door tryna make it one the last 20 minutes and they closed already when they close at 9. And it’s not the first time they close so early

Negative experience: After calling 4 time continuously finally got somebody on the phone. I was in store and was in line and seen an associate SILENCE the phone because he was checking somebody out. That is NOT customer service. GameStop is getting bad with their customer service and the “Know it alls” that work there. Y’all are employees not gods that is why I am rude the way I am because yall act like it’s such a hassle to do your JOBS.

Fantastic experience: Got my cards graded, the process was super easy with great help

Fantastic experience: Friendly and helpful employees. I went there to get a gift card for my grandson. I was in and out in no time!

Negative experience: If I could give 0 stars I damn sure would. Spent nearly $800 on a PS5 with the disc drive, and two controllers, and 3 games. Called today to try and sell it back to them because I wasn't impressed, and they offered me $100 cash for the whole set up, or $125 store credit. Knowing damn well they are going to sucker the next guy for another $800, as soon as it's time to resell it. GameStop has permanently lost my business, and shame on the whole corporation. Sick and tired of the Bs us consumers are forced to deal will at the hands of big business. Im appalled by the greed. Sony can also sit and spin on one for all I care. Lmk if you wanna buy my system for 500. GameStop KMA

Fantastic experience: I live in Amarillo and my grandson is spending the summer in KY working with a friend. A cover on his Xbox broke, and I couldn't find any of the warranty related papers. I went over to Game Stop at Gem Lake where we purchased it, and found Brandon behind the counter. He remembered me and my grandson as soon as I came through the door. In a matter of minutes he located the transaction in their system as well as the Game Stop closest in KY. I not only applaud Brandon for his immediate response, but also Game Stop for whatever they're doing in keeping Brandon employed at this store. Congratulations on reaping my benefits in keeping a stable workforce here. And Brandon, thank you once again.

Negative experience: Went in a little while back asking for one piece cards, the guy behind the counter said they didn't have any and that 2 of his associates collect them so we wouldn't find any there. Went to the one at the mall that same day and the man there said that location had some in stock....

Positive experience: n/a

Fantastic experience: Nice selection of games

Fantastic experience: I like the stonk

Fantastic experience: The girl was so charming and helpful, she made choosing games fun.

Fantastic experience: They were super nice and super chill

Fantastic experience: They are super nice and will help you out with anything you need

Fantastic experience: Brandon is absolutely knowledgeable when it comes to games! Not to mention kind and patient! Definitely a good place to buy and sell games.

Fantastic experience: Always good customer service here

Positive experience: Friendly people. Had a small issue but it was addressed and handled and replaced very quickly. Id stop stop again

Positive experience: One of the nicer stores in the area. Always clean, workers are friendly and full of knowledge. Always find something to catch my interest.

Fantastic experience: Guys actually called me back about a pre-order on Starfield.

Fantastic experience: Most days I tend to buy digital copies of games but whenever I have to grab something like a gift card or just want to look around and see what's new and coming out I go here. They also have neat items beyond video games like Dungeons and Dragons merch.

Positive experience: Rough going into any gamestop when walmart normally has the games cheaper and more available. This company is gonna be a memory in the next decade.

Fantastic experience: GameStop looked like a great place to find a way to be able to have a way to have fun.

Negative experience: They do not answer there phones and there employees are always rude they don't care about their customers

Positive experience: Brandon at the tascosa one pretty chill

Positive experience: They were out of games

Fantastic experience: Go see Alexander at gamestop on tascosa he was super helpful and very friendly made sure we had all the information we needed about our purchase i would rate him 10 stars if i could

Positive experience: GameStop always awesome .

Negative experience: This is has to be one of the worst places I've ever been their games are so overpriced and what they give you for your games makes you want to slap them they offered me 50 cents for a game that I just bought from them two days before for $28 I hope no one goes to this place unless they have to take a s*** and then I hope they do it right there on the counter

Positive experience: Didn't have what I was looking for, but the staff was very helpful and courteous!!!

Fantastic experience: The staff knows what they are doing. Friendly helpful service. Thanks

Negative experience: Went into this location to buy a switch and a few games. The 10mins I was in this store nobody spoke to me. Nobody asked if I needed any assistance. Nobody said hi or bye. They just all sat behind the counter talking to each other. I guess I shall go elsewhere.

Negative experience: I thought to sell my son’s game but a police officer came in, I guess I looked suspicious because I could afford so many games. Yes I know you called and I will never go into this GameStop again.

Fantastic experience: Lots of information helped look up what we were looking for

Fantastic experience: They know what are they selling. Their vendors are experienced gamers.

Fantastic experience: Had what I needed

Fantastic experience: Great service, store is always clean, and typically if we cannot find what we need they call around to find it.

Fantastic experience: Awesome people friendly and helpful!!

Fantastic experience: Brandon is doing an excellent job at this location. There is no hesitation when it comes to going above and beyond to make sure customers are happy. The entire staff here has done an exceptional job, thank you guys for your great work!

Negative experience: Very rude employees and when I asked if I could use the restroom I was informed there was no public restroom but no sticker on the door saying that.. was not even there shopping I was there doing some work and was going to be there for sometime… had to walk across the parking lot and go to subway where they are very friendly…

Fantastic experience: Awesome selection!! Great new products!! Amazing staff!!!!

Fantastic experience: They have games

Negative experience: What I would like to say was for you to stop tracking everywhere I go I realize that I have a phone that has Google installed on it but it still doesn't make it right

Positive experience: Gamestop has come a long way. Their customer service especially in my area is pretty top notch. I even subscribed to their little magazine.

Fantastic experience: They really know their stuff. Polite and reasonable prices.

Positive experience: The young man who was working that day was so very cheerful, and seemed motivated to help the customers. Definitely need to see more employees like him working these days. I give him a 5 star rating.

Fantastic experience: Great place

Fantastic experience: I always find something here.

Fantastic experience: Soo many games loved it

Positive experience: Super nice employees, super clean

Fantastic experience: This GameStop has excellent service.

Fantastic experience: Greater Friend Help you Find Fair selle ! stuff Almost Brand New!

Fantastic experience: Se los recomiendo los juegos están Bien baratos

Fantastic experience: Great selection and friendly staff.

Fantastic experience: Workers are always very friendly and helpful and always willing to go the extra mile and help me find exactly what I'm looking for

Positive experience: Awsome staff.great selection

Negative experience: I haven't been back. My grandson isn't around. He lives in East Texas.

Negative experience: Bad services

Fantastic experience: It was good

Fantastic experience: Christmas shopping so the store wss very busy. Service was quick and friendly. Employees were very informed of products.

Positive experience: Not a gamer. Shopping for a grandchild. Limited choices.

Fantastic experience: Super nice staff! Quick service

Fantastic experience: You know people can be lazy and buy online, but you need to co.e here Jade is the superstar, she will remember you, and is always helpful. Never been out what I am looking for!!! I love you

Fantastic experience: Can always find what I'm looking for.

Fantastic experience: Very friendly staff, I always find what I need in a zip, the store is so small yet so organized. Right when you walk through the doors they ask if you need help.

Positive experience: Always has friendly staff.

Fantastic experience: Staff was friendly and helpful

Fantastic experience: Bueno megusta porque tienen todo los juegos que me gustan se lo recomiendo

Fantastic experience: Nerd overload in here and I dig it!!!!

Fantastic experience: Im a big kid this place never gets old

Fantastic experience: Knowledgeable,proffessional and always courteous

Fantastic experience: Great place to get games from

Positive experience: Great staff

Fantastic experience: Staff is always helpful and always have the hardware we need!

Positive experience: My son loves this place

Fantastic experience: Service was good. Wasnt busy and they didnt answer the phone before getting there to make sure a game was in stock. Thank God that had one left for daddy. Me. Im daddy.

Fantastic experience: Sweet sweet

Positive experience: It's okay , maybe in a bad location

Positive experience: Clearance sales are always great.

Fantastic experience: Love it

Fantastic experience: Friendly knowledgeable staff.

Positive experience: Encontré lo que buscaba

Fantastic experience: Great Staff Good Service

Fantastic experience: Going to gamestop is always awful but Aaron was helpful and sincere, great employee.

Positive experience: Awsome people but not always awsome quality. Bought a controller from there and the left analog stick shredded apart after a week of gameplay. Took it back and they said I had to buy a new stick or a new controller. Like I didn't buy a faulty controller from them in the first place

Fantastic experience: Hoping for my its maam moment but alas just normal transaction with no problems

Fantastic experience: Nice workers

Fantastic experience: Great selection

Negative experience: No me gusta porque venden los juegos ps4 y juegos tan bien por negocio es puro aser dinero y ya es puro negocio y pura sacadera de dinero y la compañía siempre gana y no el pobre no me gusta gamestop porque que das pobre con esos ps4.

Fantastic experience: Great customer service, happy and helpful crew working there

Fantastic experience: Good

Fantastic experience: Great place to buy video games like the atmosphere in this place

Fantastic experience: I'm always finding great gems cib at gamestop at low prices.

Fantastic experience: All your gaming needs

Negative experience: Well we did like this place but tonight the guy was rude to us 4/15/2019 when we were asking questions about a game it was like he didn't want to sell us the game my husband had to get an attitude before the guy would even sell the game to us

Fantastic experience: Cheap games!

Fantastic experience: Love game selection

Fantastic experience: Awesome selection and very clean store. Employees were very knowledgeable and helpful.

Positive experience: I love going here for all my games

Negative experience: They will sell you broken items