GameStop

Experiencia positiva: Wasn't there long because they didn't have what I was looking for but the young lady behind the register was very helpful in telling me suggestions about where I could go to get what I was looking for.

Experiencia negativa: Employees did not answer the phone so I can make sure they have the item I want to buy and by that I was not able to get my item

Experiencia negativa: Completely rude staff. My order sat for hours and when we called they cancelled because they didn’t have the right colored controller. When we asked why he couldn’t sub it or just cancel out the controller and we get the Xbox we paid for he said it doesn’t work that way. On top of that I was still charged for the warranty on a game system I do not have lol what a joke. Currently on an infinite hold with customer service, let’s see how this goes Update, spent a hour on the phone spoke to Sam she said she could reopen the order and transfer it to another store. Told me I’d get an email in 10 minutes. 2 hours later I get an email saying that wasn’t possible and I had to place a new order after waiting for a refund I’m not sure I’ll receive. I am officially done with GameStop 500+ on an order that was cancelled now Christmas is going to be a little less joyful. Worst experience ever.

Experiencia negativa: Never answers the phone and always has a made up or dumb reasons as to why they’re closed when they’re not closing early.

Experiencia negativa: It's 5:40pm Dec 13 ,2023. The location is closed. No sign on the door or windows about closing almost 2 hours early or anything on a change of hours for the holidays. Smh. I'm.the photo you can see the gate is down behind the window.

Experiencia negativa: This GameStop used to be good but now u can’t get them on the phone they supposed to be open but doors locked meaning closed and sold me a copy of a used gta 5 for ps5 for full price not recommended Bartlett location way better

Experiencia fantástica: The employees are very nice and helpful I love going here for my games

Experiencia positiva: Staff is great. Very helpful and informative.

Experiencia fantástica: Excelente lugar para comprar tus juegos favoritos excelente servicio

Experiencia fantástica: Ill only come in if I see the nice blonde/pink long hair girl. She's so nice, knowledgeable and makes me feel comfortable in that store as another woman. She needs a raise or something because she is fantastic..

Experiencia negativa: It was 11:08am and it was on a Wednesday . They had the doors locked . So I called , the first time it rang all the way through but when I called again they continue to hang the phone up on purpose. So I kept calling upset and they just didn’t care to even answer and just let it rang. Honestly this is the worst service ever and since they can’t do they job . Just close it down. Unacceptable

Experiencia negativa: No hood service when trading in items they’ll give you every reason why they can’t take the trade in just very bad customer service

Experiencia fantástica: Excellent service, great selection and a thoughtfully laid-out space. The guy who helped us had such a great personality that this was instantly the BEST GameStop experience I've ever had. So many GS stores have a sad, depressing quality. Not this one.

Experiencia fantástica: Really cool merchandise. Love interacting with employees. They were awesome and knowledgeable especially for fairly newly hired employees. I recommend this store for help games and gaming items.

Experiencia fantástica: Called Millington location looking for a specific item and was referred to Raleigh location. The guy that helped us was just friendly as can be and professional at the same time, despite the fact that we got there 20 min before closing.

Experiencia fantástica: Probably had my best gamestop experience here today guy named David was great, professional and fun to interact with. I live nowhere near but I'd comeback just over him, hes a real one.

Experiencia fantástica: Great place with great costumer service. Shoutout to David who helped us take a picture with a lego starwars poster.

Experiencia fantástica: Thank you Ryan and Alex! I called Gamestop to ask when my online order would be ready. I informed Alex at the time that my husband and I are both sick and could we do curbside. The two of them coordinated a smooth exchange. We arrived shortly after, called to let Ryan know we were there. We pulled up to the front of the store, Ryan came right out, we showed id and order number through the car window, and he placed in the backseat. Great customer service!!!

Experiencia fantástica: Good people working here

Experiencia fantástica: Fortnite toys for my 7 yr old.

Experiencia positiva: Got in and out, really quick. Nice cashier, offered her help, & even suggested great games for my son

Experiencia fantástica: The sales associate was very nice. She even went in the back to search for something my son was looking for!

Experiencia fantástica: They always have a great selection of games and accessories and the manager there is absolutely great

Experiencia fantástica: Quick

Experiencia fantástica: The cashier was super friendly and attentive while we were shopping.

Experiencia negativa: I completely see why GameStop is going out of business. There are so many other LOCAL game stores that are offering much better prices... can't kill the competition, the competition killed them!! If you want better go to Game Exchange on Summer, huge selection and no salespeople pushing you for a "Pro Membershit"!

Experiencia negativa: I have tried calling this location for months. I’m not sure if they are just busy or what I called today though.. and it didn’t even ring.

Experiencia negativa: Never pick up the phone and hang up on you.

Experiencia positiva: Nice prices

Experiencia fantástica: Employees were really helpful. Will return soon.

Experiencia positiva: Good service and staff.

Experiencia positiva: Curteous staff, not much of a selection.

Experiencia negativa: when I went to gamestop the guy said he would open the door but instead he kept me waiting and I just left I was waiting for an hour

Experiencia fantástica: Great game if u play games

Experiencia negativa: I don't like positive lying reviews for a place that says they can do exchanges, but tells you something else. To hell with this location.

Experiencia negativa: Schedule to open at 12p on. Saturday. The store was not open!!

Experiencia negativa: Wish I could give them negative stars. I called the store and yes they have both games I want. Order online please...so I go straight to ordering and all of a sudden it’s not available. Get to the store and I have to wait 20ish minutes for them to get the order...when they could have taken my order and filled it and took my money...$130 worth. No one in the store and can’t answer the phone. Pathetic service!!! Lesson learned...I’ll just buy new from one of the big guys since the little guys can’t handle their game. And not to mention your little description...IT’S WRONG...they only do online ordering...you can’t place an order at the door like it leads one to believe.

Experiencia fantástica: Great service

Experiencia fantástica: Nice place. Large selection of used games for beginners like me. Don't want to invest a lot of money before I figure our if I like my new ps4. Nice staff too.

Experiencia fantástica: Game Stop allowed me to #Switch to another game console!

Experiencia fantástica: Good service

Experiencia positiva: Great store

Experiencia fantástica: My son was able to find the exact games he wanted

Experiencia fantástica: Very very good place to go for games and whatever you need for your game system and much much more.The staff is very friendly and helpful thanks GameStop

Experiencia fantástica: Good games lots of selections for outdated consoles such as xbox 360,wii,ps3.

Experiencia fantástica: Great customer care updates on upcoming, the best and the latest video games.

Experiencia negativa: Their games are overpriced.

Experiencia fantástica: Very helpful people, always solve my problems and got what I need, I'm a gamer so these are my dealers lol

Experiencia positiva: Great

Experiencia fantástica: This business is dieing which is really their own fault, but video game stores will be extinct when theyre gone, and that sucks, so you should support them

Experiencia fantástica: Employees are so nice

Experiencia fantástica: Excellent service

Experiencia fantástica: Joe is awesome

Experiencia fantástica: Awesome

Experiencia positiva: Very pricy

Experiencia fantástica: Great customer service

Experiencia fantástica: I like to say this about GameStop they are very professional especially Cedric you handle things very well I like to say thank you my brother and God bless. Have a great day

Experiencia fantástica: May be pricey but it's worth it to have somewhere so close that specializes in consoles. Great staff, very helpful.

Experiencia fantástica: Hey.... they gave me a half-a-reason to spend money when I wasn't expecting to

Experiencia positiva: They sell damaged products. They will exchange if you pay extra.By kids,for kids...

Experiencia fantástica: Cool

Experiencia fantástica: Good customer service

Experiencia fantástica: Lovett

Experiencia positiva: Im a gamer

Experiencia negativa: Cool place. Ive been calling over and over and nobody picks up the phone. Ive been calling everyday about 5 times and nobody picks up. Just now i called 3 times and nobody has picked up the phone

Experiencia fantástica: Fast & Friendly

Experiencia negativa: Sale was supposed to begin Friday but they sold out Monday. What good are the ads if you don't honor them?

Experiencia fantástica: I love the team here. So interactive and always has honest suggestions!

Experiencia fantástica: Knowledgeable associates

Experiencia positiva: Still a good spot but can sometimes take time

Experiencia fantástica: Staff was SUPER HELPFUL AND FRIENDLY!! Talked me into buying the Nintendo Switch. Would definitely recommend them to others. Cashier was so patient and listened to my needs and responded accordingly! Glad I visited them!

Experiencia fantástica: Staff was very friendly!

Experiencia fantástica: Great Place

Experiencia positiva: They don't give you that much for your use game. But, it's still the best place to buy games if you're a gamer.

Experiencia negativa: I get calls from them yet when I call... they never answer and it does the mcdonalds lie. "Associates are busy at the moment, please try again later" blah blah blah...

Experiencia fantástica: First time being at this location today and it was very nice. Also Chloe was absolutely great! Very kind and helpful... and plus she was super cute as well. :)

Experiencia fantástica: Clohe is so helpful Everytime I come it!

Experiencia fantástica: Chloe, the manager, was very courteous, helpful, and friendly during my visit. I felt really bad for them since the air conditioning was out during my visit, but the employees did their best at remaining positive and not letting it affect their high level of customer service, despite the high temperature. Great job. Even though this location is a little out of my way, I will return in the future based on the service I received.

Experiencia fantástica: I love this game stop

Experiencia fantástica: Love the service thru help at anytime and answer any of your questions and they also make you feel welcome

Experiencia fantástica: Excellent location good people working there. I'm in a wheelchair and they are very helpful when it's needed.

Experiencia fantástica: Excellent service

Experiencia fantástica: This place is very cool and welcomes you

Experiencia fantástica: Good place to buy Vedic games

Experiencia fantástica: Great customer service at all times

Experiencia fantástica: Great for midnight releases because it's in a remote location.

Experiencia positiva: Good service and quality is perfect

Experiencia fantástica: Great service

Experiencia fantástica: The workers are polite and will help you find what you are looking for. My experience there is always great.

Experiencia positiva: Cool people that take of you and makes you feel welcome.

Experiencia fantástica: It good but you can't find a game in the place

Experiencia fantástica: Asesome