GameStop

Experiencia fantástica: Great service and very friendly.

Experiencia fantástica: This is great store to go to!Brandon and Horizyn are very great people and very cool ,they always help me find what I'm looking for and go to great depths to get it done!I highly recommend this store and if you stop by,always ask for Brandon or Horizyn!5 star store!!!

Experiencia fantástica: I came in this Gamestop Oneal location on 10-16-25 around noon to get a new game that came out the same day. I was treated real well. The 2 associates Brandon & Horizyn were real nice and blessed me with a poster. I unfortunately didnt get the rewards pro but will in the future when I buy more games often. I like coming to Gamestop to buy games and get exclusive items only available there. I dont like to order games and wait to get them sometimes. The great vibes from the associates and exclusive items are what keep me coming back when I need something game related. Thanks

Experiencia fantástica: Quick, polite, relatable attitudes about gaming, custome service was great got my pre ordered game quick. This is I my new store!!

Experiencia fantástica: Very fast service cool collectibles

Experiencia negativa: Disrespectful staff member this recent visit. The other was helpful. I said 4 times I'm looking for age appropriate games for my nephew, since he's hooked on GTAV. She kept making sly comments and asking inappropriate questions "Why did you buy him that?" "Who gave it to him?" "Yeah he's already in too deep if he's watching gta on YouTube." Etc. It wasn't until my wife stated she doesn't want that rep's assistance were we left alone. The one who checked us out was nothing but respectful.

Experiencia positiva: They give you more store credit than they do cash but I couldn't believe they don't take games over 4 years old and some of the games that we purchase less than a year ago they gave us let's just say the game was $69 new and they gave us$12 to 25 cents my other damn that friendly staff really helpful and knowledgeable.

Experiencia fantástica: Store Mgr Brandon went WAY above and beyond to help me resolve a technical issue with my pro membership that had lasted 4 months! 1 phone call and 15 minutes later it was completely resolved! EXCEPTIONAL customer service from Brandon!

Experiencia negativa: I know this falls on deaf ears but these guys are selling all their pokemon product to single resellers. That's so scummy.

Experiencia negativa: I bought a headset a couple of months back. They said I didn’t need a receipt because of the sticker they put for the warranty on the box. I was reluctant but didn’t want to seem like a hassle and just left. Well they are broken now due to an accident and I wanted to take them back because I purchased the warranty but the guy said he can’t read the sticker so he can’t replace them. I explained that is what they gave me and that it has been sitting at the top of my closet since I purchased it so there shouldn’t be any reason that it can’t be readable. He didn’t care and wouldn’t help me. I explained that I come here for the human interaction and he didn’t seem to care. I even said that I wouldn’t be coming back and would just buy online like every other person not stupid enough to drive all the way to this store. Again he didn’t care. Rip GameStop. At least for me.. I won’t ever be going back.

Experiencia negativa: Phone service has a real bad attitude

Experiencia fantástica: The Gamestop on O'Neal Lane has the best selection of merchandise out of all of the ones in Baton Rouge. The employees go out of their way to help you find what you're looking for. I definitely recommend going to this location.

Experiencia fantástica: Good prices, staff very friendly

Experiencia negativa: Don't count on this place to give you accurate information even when it looks like they're "checking" their system. So. Had an associate who didn't even bother checking on the Witcher Wild Hunt 3 for PS5. He just said the game only came out as digital meaning there were no physical copies which was a lie considering I went to Mall of Louisiana GameStop and found a physical copy but HEY the game was only digital right?! Came here before this time looking for Fire Emblem Engage. Was told by another associate no GameStop within 50 miles had it after he "looked" on the system. Went to the Mall of Louisiana and what do I find? Fire Emblem Engage. But again, there was no copies in any GameStop around...................

Experiencia negativa: Terrible service

Experiencia positiva: It's ok

Experiencia fantástica: Superior service, caring staff, and a great selection of merch for the anime/gamer/collector who is any age. Go here weekly with my kids and am never disappointed even if I don't buy anything. Update 9/6/2022 - They have tons of anime and cool collectibles along with an impressive stock of video games. You can even get D&D dice and merch! Nicest staff anywhere that take time to make sure your experience is awesome ! 10/9/2022 still a great time and fun! 12/11/2022 awesome!

Experiencia positiva: Good stuff.

Experiencia fantástica: Great Experience! Very helpful

Experiencia fantástica: Has everything but does not do repairs

Experiencia fantástica: Good customer service and clean store

Experiencia fantástica: Staff really knows what they sell always answer any questions I have

Experiencia fantástica: The staff are happy to be there and their always knowledgeable about all of the items in the store.

Experiencia fantástica: I love coming here, they always have great deals

Experiencia fantástica: Really love GameStop… the service and selection at the O’Neal lane location is the best! They are honest and helpful at all times… even during holiday rush :)

Experiencia fantástica: lady was very nice and helpful. favorite game stop in the city

Experiencia negativa: Mal compre un PlayStation y salio usado

Experiencia fantástica: I cant live without gamestop

Experiencia fantástica: Adrian,was great .found what I was looking for, and a great price, Pokémon. A gotcha bracelet when you got to catch them all

Experiencia fantástica: Great and quick service but a lack of wii and Wii U games otherwise amazing and fast service and no annoying questions

Experiencia negativa: I Preordered a game Madden 21 on July 31st the woman told me I was going to get th game on August 25th 3 days earlier because it’s a preorder so when the 25th gets here they tell me I still have to wait until the 28th when it come out to get that game because I didn’t have the Deluxe or MVP edition if that was the case why not tell me that when I preordered it I could have kept my money and brought it on the release date or paid for the Deluxe or MVP edition!!!

Experiencia positiva: Great place. Nice employees and a good selection of games and/or collectibles. Would recommend to anybody.

Experiencia fantástica: Good, peaceful and friendly

Experiencia fantástica: Have good games

Experiencia fantástica: Good prices on most trade in items

Experiencia fantástica: Had all I need ed very Helpful

Experiencia positiva: The staff here it's always very well informed. They always have an answer to my questions. Usually correct. I am not a gamer but my Kids are.

Experiencia fantástica: The manager here is a great guy. He answers my kids questions with knowledge and respect.

Experiencia positiva: The store is nice the employees are nice also but I had to return to the store today because I bought a used game and when checking it before i wrapped it as gift I noticed they didn't put the game inside the case!! I almost gave my sister a empty game case for Christmas! So check your box always!!

Experiencia fantástica: After a little confusion of who is next in line, the gentleman behind the counter took his time to help me, even though they were busy. The phones are ringing and people were in and out and everything. I went in there for some headphones for my husband and I was treated just like everyone else would be. He got stuff from the back and off the top shelves that I couldn't reach, he explained prices to me, he also help me figure out which ones were going to be best for our needs. We discussed the ones that I used to have in the ones he used to have and we came to the conclusion that they both suck LOL oh, so we talked about the best option and I was able to walk out of there with a pair of headphones. I have been shopping for these headphones for 3 weeks now, and I finally made a purchase at this store. It's all about in how my interaction goes with a certain company if I'm going to be doing business or feel comfortable enough to do it. He went above and beyond to make me feel comfortable and I will definitely be going back to this GameStop. The other GameStop in Central was amazing also

Experiencia fantástica: A dying tradition...

Experiencia fantástica: Big store very clean and a friendly staff

Experiencia positiva: It was great and I bought 2nd figure in the Store. Mattel Velociraptor .

Experiencia fantástica: Guy working, name was Justin, was super nice and came and made sure I was okay and if I needed any help. Stores clean, great selection of new and used games for all consoles. Good experience

Experiencia fantástica: Good store good service

Experiencia fantástica: Friendly service,no complaint from me will be going back,even if it's out of my way

Experiencia negativa: I did not visit a GameStop. Must to have been one in strip center I drove into.

Experiencia fantástica: This GameStop is and has been the best to get any game but if it's not there they will call to have it at that location. It's the best GameStop to be to browse or to talk more into gaming in itself.

Experiencia positiva: Friendly people

Experiencia positiva: Been coming here forever good customer service.

Experiencia fantástica: Great service

Experiencia fantástica: The desk clerk was so friendly and personable. Had a great conversation.

Experiencia fantástica: Cheap prices on used games

Experiencia fantástica: Because they had the controllers for my Wii game I didn't do no good to buy that because. Come home and Darlene Ambrose i2e consoles and games and CDs and DVDs were gone she stole them and I had to call the police

Experiencia fantástica: Very helpful employees and very clean.

Experiencia fantástica: The manager here is awesome and very informative

Experiencia fantástica: Very organized store with a great selection. The clerk was knowledgeable and friendly and I was able to find exactly what I was looking for, with no trouble

Experiencia fantástica: I love this place Don always help me out

Experiencia fantástica: Our entire experience was great from entering and choosing to payment.

Experiencia positiva: Always enthusiastic and helpful

Experiencia fantástica: Great customer service. My favorite gamestop!

Experiencia positiva: The employees were helpful, informative, and not pushy.

Experiencia fantástica: Yep. It's a GameStop. You probably already know what to expect when you get here. Staff was friendly and got me in/out quick since I knew exactly what I wanted.

Experiencia fantástica: The manager today was very helpfull

Experiencia fantástica: Cool games

Experiencia fantástica: As usual the process was smooth, bought the new Loot Goblin amiibo for Diablo III, which I already owned. Love the game and cant wait to see what the amiibo does.

Experiencia positiva: Didn't find what I was looking for, but the staff tried their best to help me find something else.

Experiencia fantástica: excellent as always. they can translate kid jorgan into adult language. this site is knowledgeable about the games and what's in the game. they are honest about game types (blood, gore, fighting) for age appropriate and not out the make a sale.

Experiencia fantástica: The guy who helped me was very knowledgeable and nice.

Experiencia fantástica: Love the service

Experiencia positiva: I feel like they never have any thing I want.

Experiencia fantástica: Business was pleasure

Experiencia fantástica: Good locstion, stays busy with customers..which is good. Great customer service though. Yesssssss BAM

Experiencia fantástica: They always have what my grandson wants and I really appreciate that

Experiencia fantástica: Helpful staff and great service

Experiencia fantástica: A cool places with amazing people

Experiencia fantástica: Don was great!

Experiencia negativa: Hours say open at 11 on sundays but door says 12. Wasted my time driving over here. Needs to be updated. If it says open till 9 on the door, then it should be open till 9. Takes 20 minutes to check out. Items marked clearance aren't. Avoid.

Experiencia fantástica: Most helpful staff there. They are so nice and friendly. I wanna go make friends with them

Experiencia fantástica: If you have to go to GameStop, go to this one. The manager is a great guy and runs the store well.

Experiencia positiva: It's great for video games.

Experiencia fantástica: Nice folks.

Experiencia fantástica: Very nice and explanative.

Experiencia positiva: Sales people seem very helpful and friendly if a bit over zealous

Experiencia fantástica: Friendly staff. Cashier was nice enough to to come over to where I was as soon as he was done helping the customer at the counter to make sure I was finding what I was looking for. Nice selection, seems a bit larger than some of the other GameStops I've been to in Baton Rouge. Reasonable prices. Was able to get two highly popular Xbox One games for just $52 (1 new and 1 used)

Experiencia fantástica: Very fun

Experiencia fantástica: The employees here are awesome!

Experiencia fantástica: Was good service. But gamestop gives you dirt for gold

Experiencia fantástica: Bought my ps4 here

Experiencia fantástica: Good place to buy video games from.

Experiencia fantástica: I found exactly what I was looking for at a good price. My son was happy!

Experiencia fantástica: Very friendly and knowledgeable staff.

Experiencia positiva: Helpful staff

Experiencia positiva: Great employees, very nice and personable people. Typical gamestop scams every once and while but that comes with being GameStop. Service is great however.

Experiencia positiva: Not a bad game stop. The area sucks, because of the riff-raff that walks around. But overall the store is nice.

Experiencia fantástica: Usually has what I'm looking for and if not the people working there tell me about some of the games they found joy in.

Experiencia positiva: Awesome service, they just didn't have what I was looking for.

Experiencia fantástica: Great workers with amazing personalitys

Experiencia fantástica: It's friendly workers

Experiencia negativa: Called 6 times no answer still....no answer