GameStop

Experiencia negativa: Google maps says they open at 11:00 They open at 10 but holiday hours are 9 a.m. I said they only have one person working and they have about 12 customers I had to leave and go to another store

Experiencia fantástica: They are really nice and I love the games they are really kind to me

Experiencia fantástica: I went in and was helped by Arthur who was very patient, knowledgeable, friendly, and extremely helpful. Also very informative on a lot of topics we talked about! Thank you Arthur for helping me and my boyfriend out! Amazing customer service!

Experiencia negativa: Was sold a pre owned controller when asked for a ps5 controller with no mention of it being preowned. They said could add on a pro member reneweal for 5 dollars after discounts. I went to return the controller to get a new one instead and the employee put all the discounts to the controller instead of pro membership so when I try to return this controller I just bought yesterday they say they can only refund the money that went towards controller and not pro account, in essence screwing me out of 20 dollars. Tried to just return and cancel the whole thing and they said was nothing i could do about the pro subscription except call a customer support that was closed. Arthur if you see this, you really screwed me over the way you rang the transaction different than what you said. Just goes to show you double check everything before walking out of a gamestop. Meticulously go over that receipt to make sure youre not being screwed.

Experiencia negativa: Closed before the posted hours on the door. The employee just waved me off.

Experiencia fantástica: Was helped by Arthur today and also placed some preorders for some figures. Nicest cutomer service I have had from the many locations I have gone to. Looking forward to picking those up soon as well as more business in the future. Thank you, Arthur!

Experiencia fantástica: So cool and workers help me and find everything I need❤️

Experiencia fantástica: This GameStop has the nicest staff out of all the GameStops in the area. They are always very helpful, patient, and very friendly! This GameStop is by far my favorite GameStop

Experiencia negativa: didn’t answer was closed early

Experiencia negativa: Their hours are wrong on Apple Maps, it says they’re open until 9. I walked in at 8:01 and the girl on the register was rude as hell. Gave me attitude so bad that the people in line looked shocked. I walked out and will not be returning, I’ll find another GameStop in the area.

Experiencia negativa: They never answer the phone

Experiencia fantástica: Always have a great experience here staff rocks and trys to find what you are looking for, the manager goes above and beyond thank you Charlene you are wonderful for the help and the blue eyes wow .

Experiencia negativa: I called GameStop for a game they did not have it couldn't find anywhere on their computer and it's not that old of a game so ended up buying it through the on my Xbox

Experiencia fantástica: Pops

Experiencia fantástica: Servico rápido y buenas ofertas

Experiencia fantástica: Arthur is the entire reason for this rating. His service was exceptional, stellar, A1!! I stopped by to look at games for the Nintendo Switch. He greeted me as soon as I walked in and gave me time to look before asking if I needed assistance. He helped me find an age appropriate 2 in 1 game, explained the benefits of the Nintendo membership, and recommended a fix to get more space on the switch. I could have saved money by getting a micro SD card from Walmart but, Arthur's service was so great, I had to buy it there!

Experiencia positiva: Update stock would be nice

Experiencia negativa: Tried to do a even traid in a brand new never opened game for a different system, they said it would cost $2 but after opening it still with the original seal they tell me it would cost me $59 for the game it was $2 only for the traid what a joke never going into a gamestop again

Experiencia fantástica: We walked in a my grandson got just what he wanted. Salesman super friendly and gave him options.

Experiencia positiva: Employees are courteous, polite, knowledgeable and very helpful.

Experiencia positiva: Cool place..old school

Experiencia fantástica: Clean, quiet, and fast.

Experiencia fantástica: Great knowledgeable staff.

Experiencia fantástica: Zachary was an awesome representative and helped me exchange my Vanguard for a digital copy and signed me up for the Pro gamer promotion. Thank you

Experiencia fantástica: good games in there!

Experiencia positiva: Great place to find all your gaming equipment. Also has a good selection of gaming memorabilia. Prices are a little high, but the customer service makes it worth the added cost. Always has what I need. Store is clean and in order.

Experiencia fantástica: Took some games to trade in. Really nice people that work there.

Experiencia negativa: One girl working doing a trade which apparently means she can't do anything else at the same time. We were ready to check out and stood there for 25 minutes Waiting. Guess they don't pride themselves on multitasking here. Won't be back again. Fall Out games for the win.

Experiencia fantástica: The store manager was very helpful

Experiencia negativa: They are not good at service and do seem to have anything we need

Experiencia fantástica: Good customer service, better stocked than most gamestop's i go to.

Experiencia negativa: This place sux

Experiencia fantástica: Great prices

Experiencia negativa: "Over all just not a good vibe or experience" This is 1 of the 3 gamestops closest to my house. We have gone here maybe twice and one time was to pick up a product our favorite one didnt have in stock. The associates don't greet you kindly like the one we have come to prefer. They actually kind of ignore you unless you approach them for something. Over all just not a good vibe or experience. If you want a store that gives positive vibes, helpful suggestions and no pressure just go a few blocks over to 51st and cactus

Experiencia fantástica: Star Wars Collector here and this location Very well stocked store and very nice customer service... Thank u game-stop... 5 stars

Experiencia fantástica: Extremely helpful and kind, went to buy a game for myself and my dad as a gift and they gave me a free lunchbox that matched the game for my dad! He was so happy to get it and so excited to play the game! Thank you so much!

Experiencia fantástica: I’m so glad I came here. The other day my son and I entered the store looking to purchase a controller due to his no longer working. Abby was so helpful and professional. She answered all of our questions and also told us about some the promotions and deals for their store. Which were actually beneficial being how often he plays. I was genuinely impressed and happy we came here. I will definitely be coming back. thank you Abby!

Experiencia fantástica: Great selection and cost of games are good.

Experiencia fantástica: Customer service was nice enough to answer my question

Experiencia fantástica: Always have what you need or will find it for you!!!!

Experiencia fantástica: They were willing to locate a game my son wanted and had the other store hold it

Experiencia fantástica: Jason was amazing and very helpful. We love shopping at gamestop.

Experiencia fantástica: Visited my new favorite gamestop

Experiencia fantástica: Good customer service! Love GameStop

Experiencia fantástica: Helpful folks

Experiencia fantástica: There is an employee here named Jason. He is very helpful and will help you with what you need. Also this Gamestop has better inventory since the Gamestop at 51st and Cactus is filled with douchbags that keep stock in the back for themselves.

Experiencia positiva: They had the game I was looking for.

Experiencia negativa: Didn't have a game I was looking for

Experiencia fantástica: This is one of the best GameStop's I've been to. Staff is always super friendly and helpful, the store is clean and easy to navigate (plus there's a light pizza odor which is extra awesome)

Experiencia fantástica: Very good deals and members program.

Experiencia fantástica: Cashier was a great help

Experiencia fantástica: Very nice place and even had items that I wasn't looking for but wanted after I saw it.

Experiencia fantástica: Grata

Experiencia negativa: This place is freakin sucks. Today I buy copy of Twilight Princess I take it home and does not even work. When I return it I just get credit not my money bag. The people were nice and place was clean but why I don't get my money bag instead of credit? Maybe I don't want to buy something else if is not going to work.

Experiencia positiva: Pro member. Had an issue receiving money back from a refund but other than that I’ve had great service

Experiencia fantástica: Friendly helpful people and I always find what I am looking for.

Experiencia negativa: How are they still in business?

Experiencia fantástica: Great service and awesome clerks.

Experiencia fantástica: The employees here are always great

Experiencia positiva: Friendly staff.

Experiencia negativa: Lost my receipt, purchased ps4 pro a few months ago. Still needed proof of purchase. Called store on 5/12/19, didn't get the name of the mouthbreather who was absolutely useless and couldn't say anything other than "we don't keep copies of receipts", and couldn't comprehend that a proof or purchase could be different from a receipt. Hung up, and googled the gamestop website and how to get Proof of purchase and found the form.

Experiencia fantástica: Great experience. The 2 gentleman there (Tye and I cant remember the others name) were very helpful. I'm a mom that has no idea what's good and not so much. They really helped me and were very knowledgeable. The store was very well kept! Thank you!

Experiencia fantástica: 43rd Ave store is my favorite place to shop .. they are always ready to support.. thanks again

Experiencia fantástica: Great got funkos

Experiencia fantástica: Customer service is awesome

Experiencia negativa: The manager with the 80s hair is a clown. The dude id's me when im clearly older than 30 years. What a square benny. The kid's a square. Anyways. Smallest gamestop ive been too. No big game or pop variety either. I'd give it a 0 if i could

Experiencia positiva: Surprisingly small used games selection. Middle of the store is basically all merch, rather than games. Used DS cart case is basically impossible to see into due to being really close to the ground and the carts not being in cases. Store was clean and staffed pretty well.

Experiencia positiva: Only place I ever buy video games.

Experiencia fantástica: CONCIERGE SERVICES FROM

Experiencia fantástica: Got my son kingdom hearts, excellent customer service

Experiencia fantástica: Love the game selection and the employees are great.

Experiencia positiva: Lots of choices.

Experiencia fantástica: My boyfriend and I come here nearly every week because 1. This is a place gamers and collectors willingly surrender all their money to. :p 2. The staff is AWESOME, (Adrian and Steven are always friendly and understand our POP addiction!) And 3. It always smells like pizza. We always feel so welcomed here and it’s pretty cool the staff recognize us every time. Such an awesome team of people! This location will always be our #1 Gamestop.

Experiencia fantástica: I recommend Game Stop if you really are into gaming

Experiencia fantástica: Friendly employees

Experiencia fantástica: Always friendly service!

Experiencia positiva: It alright

Experiencia positiva: They are pretty awsome

Experiencia fantástica: Guest service was great. They were very informative and got me exactly what I need it!

Experiencia fantástica: Great pre order pops and statue.

Experiencia positiva: Love to trade games

Experiencia negativa: So I went in I went online made sure repeatedly that I reserved the correct item and submitted then drove to the location ask the associate 3 times to see of this indeed is the 1tb xbox one console he didnt really check just confidently said yes even though no where on the description did it say 1tb xbox one. The tag read original black xbox one console I trusted his word and confidence get home it's a 500GB. I understand mistakes but things can be avoided if people would not be lazy and just simply check I work at lowes as a supervisor I would never not check if someone insisted. Now I have to go back Monday and see what they can do as far as getting me the correct item.

Experiencia fantástica: Knowledgeable rep...got what i needed

Experiencia fantástica: Great location. The help has always been top notch every time I've been there

Experiencia negativa: Went in to pre-order RDR2. Asked about what each edition had. The worker just gave me a paper to read about what each edition had. Was reading the paper for about 5 minutes. Worker didn’t even ask if I had questions. He just asked if I had made up my mind. Worker was yawning while I was reading. He really didn’t want to be there. I was expecting a little bit more excitement in hyping up the game. Asked him what time they would be releasing the game. The worker just answered “Probably after 9.” Wasn’t really a sure answer. On top of that. I had told him I had a 5 dollar credit for another game that I had preordered that I never picked up. Just now realizing he didn’t give me the $5 credit. I would’ve gone to another GameStop. But I don’t think it’s worth going to a store that’s farther away from my house when I have a closer one that will have the same game.

Experiencia negativa: Good games.

Experiencia fantástica: Real helpful

Experiencia fantástica: Good service an helpful

Experiencia positiva: Awesome store they had the games my son wanted and friendly people

Experiencia fantástica: Very helpful staff, knew exactly what we were talking about was very attentive to our needs

Experiencia fantástica: Great experience everytime

Experiencia fantástica: Very noice

Experiencia positiva: Very helpful.

Experiencia fantástica: Employees were very knowledgeable and helpful. Organized clean store.

Experiencia fantástica: Best one within' 5 miles from home always go the extra distance. Great people better selection. No problems.

Experiencia negativa: Stopped by on 2/24/18, it was Pro Day. I came to buy a couple of things, in which they were sold out of the one game I wanted. So, I still bought an item that was on sale. The assistance was great, however the employees are HIGHLY opinionated, and get very carried away in conversation, which can hold up the line for a while. On another note! They didn't even let me know about their Pro Day promo's. I then proceeded to a different gamestop, to find out about the promo's, and purchase the game. All in all... The assistance was good. but quite poor professionalism.

Experiencia fantástica: The people here are always cool af. Also, other Gamestops claim they have "no boxes" but this one doesn't care. Plus the place always smells like pizza so that's a bonus lol

Experiencia negativa: GameStop is not your friend, the employees are salesman, not gamers. Most have an air of superiority that they are coaxed to perform in front of customers in order to throw the average customer off guard and increase sales due to confusion, but then again that's what happens when you monopolize the gaming industry. The next time you talk to a GameStop employee, the eyes are a dead giveaway.

Experiencia fantástica: Very helpful

Experiencia fantástica: I love game stop I will love it more if they gave me a free gift card