GameStop

Experiencia positiva: Gamestop is too pricy now

Experiencia negativa: Guy who claimed to be the on-call manager who answered the phone could not tell me the difference between switch version 1 and switch version 2. How do you get to be manager of a store and not know your products? Especially when there is only a few systems to know.

Experiencia positiva: They were out of $9.99 ps+ subscription so I got a $25 gift card at home Depot

Experiencia negativa: I just want to say that he doesn’t even deserve a one rate I purchased an item on February 6, 2024 at 3:19 I was told that the item will work with what I have. I was lied to the item did not work at all. The employee that was on that sold me the item specified that it would work, I gave them the information on why I needed the item. He said it would work and he lied to me just to have a cell now I’m stuck with an item that I have no need for because this individual which I took his word because he was an employee of GameStop, so I assumed Not being knowledgeable about this that he was so So I bought it now I’m stuck with this item the reason why I’m writing this review because I would not go back to that store because of the type of employees that are lying to an elderly person so this individual was taking advantage of the elderly I feel that the people that started GameStop should go to Ming Avenue Bakersfield the store was 3743 Ming Avenue and fire these people for giving false information taking advantage of the customers I read the review it was sad that I read about the 10-year-old being ripped off as well as I was other people writing reviews also being ripped off being told things they’re lazy rude and they should all be fired from that store. I was a loyal customer for years buying different items from that store just to go in there and be lied to then I called to complain and I got the runaround from them too I got a number from Corporate so they say and I will call and if nothing is done then I will get a hold of media or whatever , so I can let other people know that the GameStop on Main Avenue should either be closed or fired

Experiencia positiva: The employees were extremely helpful

Experiencia positiva: Good customer service

Experiencia fantástica: The GameStop was nice.

Experiencia negativa: My nine year old daughter just spent $10 on a Roblox gift card and instead of providing an actual card they printed the code on the receipt. Being only 9 years old she accidentally threw away the receipt with the card. When I called the store they not only said they can not print out the receipt and email it to me or have me pick it up but will also not refund her $10. So they robbed my little girl of her money. I have never been treated like this anywhere before where the store would not at least honor and try to do the right thing.

Experiencia negativa: Ordered online for pick up at this store, received the email saying my order was ready to be picked up but i get there and the store is closed at 630 pm when its supposed to stay open till 9 pm. Very bad experience

Experiencia positiva: Nice and helpful staff so shop, shop & shop some more.

Experiencia negativa: Always a small selection of used games.

Experiencia negativa: This specific store used to be good, but the new employee takes like a 2 and a half hr break and shuts the store down while he is taking it. I'm pretty sure lunch breaks don't last that long.

Experiencia fantástica: Friendly and knowledgeable.

Experiencia negativa: Management at this location is rude and arrogant. Talks down to customers. ignores customers when they speak. Goostavo you should probably not scream and threaten people with death over the phone when your behind the register or at all). Very unprofessional.

Experiencia fantástica: Good service

Experiencia negativa: says it opens at 10 am , waited for 40 minutes saw a bunch of customers come and leave . doesn’t seem like they wanna make money on a friday afternoon.

Experiencia fantástica: Good customer service

Experiencia fantástica: My best GameStop ever, the employees are super nice and they help me all the time I walk in, I’m happy being a pros member for along time

Experiencia negativa: Store closes at 9pm but they locked the doors 30 mins before closing and they were standing behind the counter before this pic was take

Experiencia fantástica: Most game stops are the same

Experiencia fantástica: Great place

Experiencia positiva: I know it's their job to push the Rewards plans, but that doesn't make it any less irritating, especially when I'm just coming in for some pre-owned games for the first time in months and may be no small span of time before I come back. Selection is decent if you're looking for something recent.

Experiencia fantástica: Gerardo on the Ming Plaza went above and beyond customer service to assist me with game(s) and information that I needed to purchase. Thank you Gerardo.

Experiencia fantástica: Best customer Service

Experiencia fantástica: El personal muy atento y muy amables.

Experiencia fantástica: I went here to transfer my nitendo account and the guy there was so helpful. Not only did he transfer for us, he was so nice. Totally recommend this place.

Experiencia fantástica: My son loves it

Experiencia fantástica: Very nice

Experiencia fantástica: Very polite and helpful.

Experiencia fantástica: I really like this gamestop, everyone I've come across has been nice and helpful. They have a pretty good stock of inventory too

Experiencia fantástica: Nice place

Experiencia fantástica: The staff was great, helpful and friendly. Seems like they like working there. I called ahead for an inventory check up and from the answering of the call all the way to me going in and purchasing the items plus more I decided to get into their rewards membership because of the outstanding assistance. Highly recommended.

Experiencia fantástica: Didnt have Nintendo in stuck

Experiencia fantástica: One of my favorite GameStops in town. The employees are awesome!

Experiencia fantástica: The chicken working was super helpful and patient. Over all a great experience.

Experiencia fantástica: Fantastic customer service

Experiencia fantástica: Great customer service.

Experiencia fantástica: Everyone is always nice and answers any questions

Experiencia fantástica: Perfecto para jugadores de play station

Experiencia fantástica: Good

Experiencia fantástica: I talked to a girl over the phone to see if they were open because of the corona and she was so nice and had a great attitude, great customer service

Experiencia fantástica: The employees are nice and they are helpful plus its clean inside

Experiencia fantástica: Grrrrreat

Experiencia negativa: Never answers the phone

Experiencia fantástica: My grandson always finds what he likes

Experiencia fantástica: Nice employee and great customer service

Experiencia fantástica: Great excellent customer service doesn't have a lot of games the best one is on Panama Bakersfield California

Experiencia negativa: Same price at the store

Experiencia positiva: Good

Experiencia fantástica: Helpful employees

Experiencia fantástica: Great customer service. Always friendly and courteous to any customer.

Experiencia fantástica: Love it

Experiencia positiva: I like games

Experiencia positiva: Love it kinda rude sales but great collection of ganes

Experiencia fantástica: Just a normal game buying place, i can argue that i like physical games more and its more expensive compared to digital copies but if thats how it is fine ill take it. Can anyone explain why? Staff is nice there and very informative about what is needed for something and are very nice making sure i have evidence of purchase for possible emergency refund. Its a nice game purchase place but wouldnt recommend items such as shirts or other merchandise im not a big spender so i would think its a bit expensive 5 stars lovely clean and organised gaming sections

Experiencia fantástica: Awesome workers!!!!

Experiencia fantástica: Koo peepz

Experiencia fantástica: High prices

Experiencia positiva: Hum, well......hum

Experiencia fantástica: Great employee, helps allot

Experiencia fantástica: Very friendly customer service

Experiencia positiva: Good place

Experiencia fantástica: I cant explain it

Experiencia fantástica: The person at the check out station was very nice about helping me find a game. I'm not sure about the other employees though.

Experiencia fantástica: Has new,old,classic, and friendly employees.

Experiencia fantástica: Thank you for helping me trade in my device

Experiencia fantástica: Good prices, great employees

Experiencia fantástica: Took my grandson and he found what he need

Experiencia negativa: Crowded over priced and staff had little experience with games

Experiencia positiva: Pretty messy GameStop. I prefer the GameStop in Rosedale to this location. Twice now I have pre-ordered games and it took them 10-15 minutes to find it because behind their counter is a mess.

Experiencia positiva: Great games

Experiencia positiva: Just looked around and enjoyed what I saw they're good ones having a lot of fun I'll probably return when my grandchildren arrive for some games

Experiencia fantástica: MY G-SON IS A GAME NUT. GO HERE OFTEN.

Experiencia fantástica: Very helpful and friendly

Experiencia positiva: Employees are slow to get you checked out to busy trying to sell you extra stuff, you don't want which in turn makes for long lines.

Experiencia positiva: I went to GameStop off of Ming on the 20th there was only me and three other people a guy went in with a trade in of games and that took forever felt like and I was only in there to get a video game and the Xbox Kinect

Experiencia fantástica: Helpful staff that are great with locating older games for my fifteen year old son

Experiencia negativa: Didn't have what we were looking for sent us cross town to another Gamestop that supposedly had the game waited in line for 20 minutes to be told we don't have sucked

Experiencia fantástica: I love this store. Excellent customer Service

Experiencia fantástica: Very helpful. They didn't have one item I needed and they found what I needed at another store. I have always had good service from these stores.

Experiencia negativa: Standing in line for 30 minutes because the sales people don't know how to tell someone that's trying to dicker around with price to get lost. I have cash in hand to buy what I came for. I'm heading to Target.

Experiencia fantástica: Great Customer Service

Experiencia fantástica: I love them and everyone there they are the best

Experiencia fantástica: I like gamestop

Experiencia positiva: Thanks

Experiencia fantástica: Always willing to help the customer find what they r looking for

Experiencia fantástica: It was fun to go with my son in thehapoe me to also my son who it GTA 5 on so x box 360 in but the Cole's so the he put up the game for my son in that was so nice of him

Experiencia fantástica: My preferred game stop in Bakersfield.... that is all

Experiencia fantástica: I know nothing about video games but wanted to buy one for my brother the girl there was very nice and very helpful got everything that I was looking for for his Christmas list

Experiencia positiva: Hay muchas cosas que me gustan

Experiencia negativa: bad service, over priced used items, huge rip off

Experiencia fantástica: Helpful

Experiencia fantástica: The employees there always help me out and are always happy to help when i have a problem with my game or have any questions. Even the dumb questions lmaoooo

Experiencia fantástica: Love this place for all are gaming needs.

Experiencia fantástica: Very knowledgeable staff, excellent variety of games

Experiencia negativa: Worst is the enraged poor show of judgement and staff it's like the older staff are the worst show of respect & professionalism towards the multicultural anti social gamer or game enthusiastic

Experiencia fantástica: Always friendly and great deals on merchandise. Used consoles are great just like new

Experiencia fantástica: Great personal. Ty

Experiencia fantástica: I love our memberships with Gamestop; my hubby gets great deals and I'm all about spending less and enjoying more.

Experiencia negativa: Told me they would pay $14 for Amazing Spider-Man 2 on PS4 but I needed an ID. Came back 3 or 4 hours later with and ID and was told that they could only give me $8. Honestly most of the staff there isn't very helpful.