GameStop

Experiencia negativa: Honestly just choose ANY other location if you wanna shop at GameStop. The workers here will cuss you out for looking at merchandise and call you a scalper just for asking about trading cards. I've had bad experiences in this store before but this takes the cake. They only care about you if you're spending tons of money. Definitely won't be back to this one ever again.

Experiencia negativa: Purchased a game and a controller. The game was essentially free because of my pro points. I went to return the controller and they told me the points were applied to the controller. So the game I was supposed to have gotten free I now payed for… definitely something that should be explained or a option on what to apply too because now I’m returning both items instead of just one. Also the points don’t got back to me gotta love that.

Experiencia fantástica: ️

Experiencia negativa: Got threatened by some people who are the managers friend just because i walked into the mall first to get in line, my husband was able to buy two things but then when i went up to the counter they said one per household, but i play pokemon tcg as well so its not fair that i couldnt get anything. So i have to sit and watch my husband open packs while i wish i was able to purchase as well.

Experiencia negativa: bad service idk why its open..

Experiencia negativa: The employees working were very condescending and were more or less ignoring customers standing at the register without interrupting the conversations they were having with each other (2 employees).

Experiencia positiva: A full Game sensation

Experiencia negativa: Manager just ignoring customers and flat out making mistakes. Doesn't care about his job. Deserves to be fired.

Experiencia negativa: Fix your workers attitude. Hispanic worker working on March 16th, 2025 was horrible to us. Went in to ask about an item, right away started with his attitude. Told us the item wasn’t there even though it was sitting on the shelf right next to him. We told him the item was right behind him and he said it was a wristwatch and he doesn’t know anything about it, so it’s not his fault. If you work there shouldn’t you know what things are? He then questioned us about playing the game and said we were horrible for still playing the game after stuff about the creator came out. We said we just liked the game, we didn’t care about the creator. After this he continued to verbally attack us with everything. Clear he just wanted to fight which is sad. Even if he was having a bad day it wasn’t okay to be that way. Never shop here man. Sad that GameStop allows their employees to treat their customers in such ways. The Caucasian guy working with him was nice. He tried to make the situation better. He should be a manager and the other should be fired ‍♀️

Experiencia fantástica: Good sized line maybe 5 people. Sales Woman made quick work of the line including asking about memberships and upselling. She helped me made me laugh and on the next...simple awesome

Experiencia fantástica: I’ll miss this GameStop location… they are gone and permanently closed here

Experiencia fantástica: Nice employee, cool merch and stuff to look out. A bit packed, but that's just the mall for you

Experiencia negativa: Very rude & customer service 0

Experiencia negativa: Do not buy any gift cards for phones here because once you buy them they will NOT and I reapet NOT work so please do not waste you're money on these cards.

Experiencia fantástica: We had really good service here.

Experiencia positiva: The guy helped us was great but the cashing in part should be the same all around lol.

Experiencia negativa: It's not really good that I didn't find the game I wanted.

Experiencia fantástica: Can I get uh uh uh uh uh uh uh uh

Experiencia negativa: The customer named Isa was rude. I was just asking for how the price was, and he threw an item at me. He was doing faces at me and not showing professional support

Experiencia fantástica: BEST HELP EVER!! I walked in just to look at a few things that were in the window. I walked out happily spending $300 on toys and a halo spartan helmet They saved me a lot of money!!

Experiencia fantástica: I love how workers treat me well. This goes for Tea she is a nice attitude great person to ask questions and she would answer patiently. Giving two thumbs up.q

Experiencia positiva: Was able to get the book we needed and cashier was very pleasant

Experiencia negativa: Terrible customer service. Waited 30 minutes only for the cashier to walk away and start stocking when she was done with the customer in front of me. Then they totally low-balled me on a game I was thinking of selling. We will SO not be going back to this gamestop.

Experiencia positiva: Sold out of the game that I wanted but offered up different options.

Experiencia positiva: ...it's like stepping into a Redbox and realizing you can literally order everything from home cheaper.

Experiencia fantástica: I think I'm going to by a brand new xbox x series here .. I just love playing games

Experiencia fantástica: It's of good place to get your games and pops and baby yoda stuff

Experiencia negativa: poor customer service. employee's never pick up the phone even when its not busy. you have to go into store asking general questions. lack of professionalism and lack of manager on duty for the store. other than being a gaming store their employee care and workforce is pretty low standard. if you are going to go here to trade in games expect to get a low price about a 75% markoff trade in value they entice you to trade in for points then find out later that game you just sold was actually worth more.

Experiencia fantástica: Well stocked friendly cashier's, great customer service

Experiencia fantástica: Good

Experiencia fantástica: Plenty of games used and new

Experiencia fantástica: Lovely place to go and check, very friendly

Experiencia positiva: Customer service was help with shopping ️️

Experiencia fantástica: Stopping the game? Na just pressing play. Chess not checkas. Keep it lit ballers

Experiencia fantástica: Service person was really helpful and informative. Had what we were looking for.

Experiencia fantástica: Very helpful staff.

Experiencia fantástica: They take their job very seriously here and to be quite honest I appreciate that! Good help when shopping doesn't come easy, but I can always depend on good help here. Great management!

Experiencia negativa: Terrible experience very rude service very dirty and messy would definitely not recommend coming here

Experiencia positiva: I'll always give gamestop a 4 star because of that time they scammed me out of all my games for like $20 in store credit . It's okay though, they make up for it by having a great selection and they have an expanding pc accessory section that should keep expanding. (Bring back the retro consols )

Experiencia positiva: Muy divertido

Experiencia negativa: Bulked me into buying alot of stuff I didn't need.

Experiencia fantástica: Very friendly,and helpful,good deals and service

Experiencia fantástica: I LOVED this particular GameStop!!! The girl that works here with two-toned hair (Black and Blue) was super sweet and friendly! I ADORED her!! If she sees this, I'm adopting you as my Sister!!!!!

Experiencia fantástica: favorite place of my children excellent service

Experiencia fantástica: This is a smaller store than the one on Rosedale, but still has a great supply.

Experiencia positiva: Needs more updated items

Experiencia positiva: Gamestop as a whole company is meh. Customer service was fine. No complaints directly just a basic store with games and things.

Experiencia negativa: Bad service

Experiencia fantástica: Muy buena atención y buenas ofertas

Experiencia fantástica: Great service!

Experiencia fantástica: Me gustó la atención al cliente

Experiencia fantástica: Great customer service

Experiencia positiva: Buena atenciin.

Experiencia negativa: Nothing too necessarily special about it it's GameStop and they still try to cheat you out of your money.

Experiencia fantástica: Great service the man in there advised me strongly to buy fallout 4 over 76. This has probably been the best advice given by a staff member at any store. Will definitely return here for any future game purchases.

Experiencia fantástica: Absolutely the most helpful staff!

Experiencia positiva: Good place to buy game hardware. Loving my new console and the employees were knowledgeable

Experiencia fantástica: Located at the Mall (Valley Plaza). Adrianna was very helpful. Went in to purchase a Nintendo Switch and the process was smooth because she had so much information.

Experiencia negativa: Sold me a used game as new. Other than that it's so so.

Experiencia fantástica: If you want excellent customer service, people who actually know their stuff, then go to this location at the Valley Plaza Mall. These guys ALWAYS go above and beyond, 100% for their customers.

Experiencia fantástica: Very nice

Experiencia fantástica: I don't love GameStop as a company, but I've had consistently great customer service at this location.

Experiencia negativa: Ok. Different than what i remember...

Experiencia negativa: Hecking trash

Experiencia positiva: Great gaming equipment and knowledgeable staff

Experiencia fantástica: Very helpful...glad to see them reopened

Experiencia fantástica: Amazing customer service every time I go in, aways glad to help you with any questions and great people to have a little chat with. Hands down the best one in town

Experiencia positiva: It was okay but the games they recommended they didnt even have in stock

Experiencia fantástica: 5 out 5 friendly employees not only that they had what I was looking for and even helped my kids all I can say is thank you

Experiencia fantástica: THE GAME WILL NEVER CHANGE.. PLAY SAFELY #NASPORTS #TRUBOY!!

Experiencia negativa: Extremely disappointed. My six year old son picked a used game for his Nintendo Switch and when he took the case to the counter and the sales cashier said they didn't have that game. He walked out with a broken heart. Why even have the case on display?

Experiencia positiva: So so

Experiencia fantástica: Nice costumer service, help me look for atlternive items to purchases that were similar to what i was looking for. Very cool people.

Experiencia positiva: Ok

Experiencia fantástica: Kool but expensive

Experiencia fantástica: Ps5 bby

Experiencia negativa: Will not answer their phone. I could call at any time at random and they never answer.

Experiencia positiva: Helpful staff

Experiencia fantástica: Alright but didnt have what i wanted

Experiencia fantástica: A+

Experiencia positiva: So because of covid-19 only 5 people in at one time. And you must wear a face mask

Experiencia negativa: Yesterday On Black friday I wait half an hour in line and at counter he asked me to show my ID just to buy MODERN WELFARE game. like seriously??

Experiencia negativa: Eh i once had a guy tell me that i couldnt buy a game cause my girlfriend gave me money to get a game sighh they said oh sorry we dont do that its store policy like huh since whendo not suggest going there if someone gives you money like dont do it

Experiencia fantástica: Nice personal

Experiencia fantástica: My son can't get enough of this place!

Experiencia fantástica: Great selection and decent prices and warranties available.

Experiencia negativa: That guy was crazy. Went & spent my money elsewhere. Bad customer service.

Experiencia fantástica: A good place for used games. You can even get game codes! That's unique!

Experiencia positiva: Expensive but only store i go to so got no other choice

Experiencia fantástica: Great service. Great people.

Experiencia positiva: They don't have P.C. games

Experiencia positiva: I just wish the prices were lower

Experiencia fantástica: This is my heaven!

Experiencia positiva: Not much funko selections

Experiencia fantástica: Great customer service

Experiencia fantástica: Great love it good for gamers haaaa and i am

Experiencia fantástica: Great specials on used and new games!!!

Experiencia positiva: Clean store, standard gamestop. Conversations happening I store so wasn't greeted.

Experiencia fantástica: GameStop is the best!! I mean who doesn't like to have Games when you have free time?!! Playing with the world is LIFE especially when you have friends across the Planet !

Experiencia fantástica: Got a couple throwaway posters for the kids. Helpful staff, for the most part.