GameStop

Experiencia fantástica: Love GameStop I've been going there since my son was a little boy now he's an adult got him I feel gifts came out having a membership

Experiencia negativa: They never answer when I call They always put you on hold and they will never answer you after that

Experiencia negativa: Called and was put on hold for over 10mins with no response or an update.

Experiencia negativa: Denied my brother from buying an assassins creed game becuase he didn't look 17 and I'm not his legal guardian

Experiencia negativa: I bought headphones there and the speakers are backwards. The left is on the right and the right is on the left.

Experiencia fantástica: 10/17/24. Genesis saved my day! One of the most polite people ever! As a dad I love the info all the sales people have. They will walk you thru everything you need to do and get

Experiencia fantástica: Excellent.

Experiencia negativa: Stopped in to buy a headset, PlayStation and games. Walked in the store and said hello and got no response from the 3 employees, we looked at them and they continued laughing and having their convo. We waited for help and no one acknowledged us so we just went to Walmart.

Experiencia negativa: if I could give zero stars I would, it seems that for the past few months this GameStop has gone downhill, came in to trade in a console and they sent me away once for not having an hdmi cord and again when a piece of dust was on the console, overall the people working there have been very rude for the past year suddenly, definitely going to be avoiding this GameStop from now on. I would not recommend this one at all

Experiencia negativa: Why is this store always closed. Its 139. And it says ill be Back at 3. This has haopened 3 times already

Experiencia fantástica: Game from my teenager years, I graduated school 20 years ago, we use to play on PC this game , and now what a magic we can play it on a phones , enjoy it Fox, awesome game , awesome trophys ,Gameplay 5***** Graphics 5***** When u start u can't stop!.I see you guys there in the MU: world .

Experiencia negativa: Does not open when it's supposed to be open

Experiencia fantástica: Great customer service!!

Experiencia negativa: Been waiting for a very long time and there is a sign that says they left at 4:50pm, been here since 3pm and no one has showed up. This has been the worst experience. Employee is inside waiting for 5pm for the store to close. Very upsetting!!!!

Experiencia negativa: Waited for 1.5 hours and said be back no one’s there must of left home very upsetting have people waiting

Experiencia negativa: Store hours say open till 9pm I’m her 5:20 pm and the stores closed with a piece of paper up that says 45 minutes and nothing else on it, great management

Experiencia negativa: Wrist freaken experience in my hole life in bakersfield have I had. With no body around I asked the cashier to bring out 3 ebt of pokemon for my daughter (that saved her money to buy an ebt) so she can pick it her self. Would bring me 2 then wouldn't bring me down the one I asked. What kind of customer service is that.

Experiencia negativa: Sad state of GameStop, nothing worth returning to see.

Experiencia negativa: Poor customer service

Experiencia fantástica: The cashier was very observant on all the customers and helpful to me. For what I needed for Christmas and was gone

Experiencia fantástica: Herson was awesome! I left my original headset back home and I came here to buy a new one and fell in love with the RIG 800 pro headset. Super light, love the sound, especially playing MWII. Highly recommend this gamestop.

Experiencia fantástica: Went in for a Trade-In for some Switch Lites and everyone was super helpful, had great customer service, and overall just very chill. Thank you!

Experiencia fantástica: The man who was working a whole store by himself (09/19/2022 at 7:07pm) is probably the best GameStop employee I have ever shopped with. I have never before met an employee who seems so enthusiastic with his work as this employee was. He is a hard working individual who gives his full attention to his customers. He was dealing with a full store, answering phones, and just going above and beyond in his work. I can not stress enough just how amazing of an employee this man is. I left the store happier then when I came in. Had a broken remote I needed to replace and this awesome dude made sure I got one in even better condition then i thought I would get. If I have to go to a GameStop anytime soon, it will definitely be this one, even if it’s not the closest one to me. This man needs an immediate promotion or raise. Although with his worth ethic I’m sure he’s already at the very highest position / wage possible at a store. If he’s not, you’re messing up GameStop higher ups. Bruh I can not stress enough how good of an employee he is. Like a one man army running a whole store himself. Dudes awesome. After writing this I read the receipt, the name of this amazing employee I believe is Chrston. Thanks Christon, my last experience at GameStop years ago wasn’t the best, but this has given me faith in at least this one store.

Experiencia fantástica: Very helpful staff as always

Experiencia fantástica: Customers service was great.

Experiencia fantástica: Expensive but they have everything you need

Experiencia positiva: Out of a lot of games and controllers for ps4 good luck trying to get a new ps5 or Xbox 1

Experiencia fantástica: Very helpful and friendly

Experiencia fantástica: Always friendly and knowledgeable staff!

Experiencia positiva: ️

Experiencia fantástica: The guy who served me obviously loves his job

Experiencia positiva: Place is clean and staff are friendly. That's all

Experiencia negativa: Customer service was below expectations.

Experiencia positiva: Buen servicio

Experiencia negativa: I go in for an Xbox series s charger and I'm assuming new employee tells me this charger station works for both controllers and low and behold it doesn't fit the series s controller

Experiencia positiva: Small selection of games but helpful workers

Experiencia fantástica: Best gamestop in town

Experiencia fantástica: Was looking for a certain game and had to call around to locate it. I was directed to call the Panama location since they were the only one that had a copy. Brooke answered the phone and was asked if I'd like to have it held for the day. She was already helping a customer but greeted us when she had a moment. She was very pleasant to talk to and very knowledgeable. She told us about the membership special that was offered and all the perks. I was very excited to learn that I could use the rewards to purchase Microsoft points! I rarely have someone at games tops so informative and outgoing as Brooke. I will be returning to this location even though it is the furthest location from me.

Experiencia fantástica: Always stop buy grab a few gift cards for my grandkids.

Experiencia fantástica: My favorite gamestop in town. All staff are friendly and helpful.

Experiencia fantástica: Fast and amazing service!

Experiencia fantástica: Now that Molly is no longer there or so I assume store is so much better. The fair skinned girl super helpful and easy on the eyes so that helps too.

Experiencia negativa: Wake up at 2 am so can I buy ps5 in the end we wait 4 hours in the middle of the night for 2 ps5 and 5 xbox series x. Next time just do it on Thursday afternoon or Wednesday so we won't get sick

Experiencia positiva: Hay variada y los trabajadores muy eficases

Experiencia fantástica: Very nice

Experiencia fantástica: Didn't get the lady's name but she's always there ready to help nice and easy, I never have any issues with her!

Experiencia fantástica: My son's favorite store!!!

Experiencia negativa: bad

Experiencia negativa: They sold me a used copy of dead by daylight for the Nintendo switch console and I purchased as new and ordered online and I'm sure I purchased it as a brand new copy scum and scammers worst service

Experiencia negativa: No game stop ever answers the phone

Experiencia fantástica: Excelente

Experiencia negativa: Coo

Experiencia positiva: Its an okay place. But i download all my games at home. Don't have to wait in line or be asking thousand question.

Experiencia fantástica: The staff are great. We enjoying going in there cuz the staff are so helpful & curtious. My son is in the Navy, & was coming home for Christmas, & I had no clue what to buy him.(& I don't play video games at all. The only thing I knew; that he had a PS4) The staff asked a few questions about him, that I did know the answers to, & they made a suggestion of a game he might like. (Also letting me know I could return it if he didn't like it!!) My son came home, opened his gift, & LOVED the game!! The staff also let me know what was about to expire, via the points we had earned, which really helped cuz it got me my sons game free, plus a huge discount on all the other items I was buying. I really appreciate the staffs help w/ this cuz as a mother, I just wanna see that smile of their faces, when you know you picked the right gift. They helped make that happen, for me & many others. I just can't give this store, & its staff, high enough marks. Thanks.

Experiencia fantástica: Great place, don't have what I wanted in stock but, directed me to one of the other stores at the mall that had it today!! Thank you

Experiencia fantástica: Great

Experiencia positiva: Like always gamestop's is a cheap when buying your games but some workers are knowledgeable

Experiencia positiva: My go-to spot for games & exclusives

Experiencia negativa: Muy amables. tienen juegos lógico. esta bien la tienda si la recomiendo.

Experiencia negativa: Employees always talk to other people and usually don't pay attention to you.

Experiencia fantástica: Buena

Experiencia fantástica: Good place to find amazing video game stuff. Plus if the store doesn't have a specific item you want they can place an order for it.

Experiencia fantástica: Great

Experiencia fantástica: Clean store, good stock, and Joshua was incredibly helpful! I was new to Sony and he gave me the full rundown on games to try and made great recommendations without being pushy. Really appreciate it!

Experiencia negativa: Offered me $90 bucks for 50 games,xbox 1,playstation 4 and 5 controllers. I almost called the cops and pressed charges for robbery

Experiencia fantástica: Good

Experiencia fantástica: Comprar juegos baratos eso es muy bueno muchísimos juegos lo que busque

Experiencia positiva: Some stuff are overpriced

Experiencia fantástica: Ok

Experiencia positiva: Smells like sourdough and sweat, but the employees are nice

Experiencia fantástica: Good choice

Experiencia fantástica: Love the games

Experiencia fantástica: It was Cool there was a lot of games

Experiencia fantástica: Ive been there workers are chill everytime great values and good games hope it will never close cuz its walking distance from my home. Thank you <3

Experiencia fantástica: Great store

Experiencia fantástica: One of my favorite game places to shop at they have a lot of the new and old games.

Experiencia positiva: Gotta get fnaf plushies

Experiencia negativa: Went in there to trade in controllers and the lady in there was very rude. I just left im not gunna do business there anymore. Wasnt the first time it happened as well!

Experiencia positiva: Brooke was great! Props to her she was very knowledgeable

Experiencia fantástica: Came here for a psp it was the only place that had one, no complaints

Experiencia positiva: Its expensive

Experiencia positiva: What can I say. I like video games sometimes

Experiencia fantástica: Awesome service

Experiencia fantástica: Great customer service! Brooke is knowledgable and friendly!

Experiencia negativa: Good

Experiencia fantástica: My son like this stor

Experiencia fantástica: You need a game? Come here. Top customer service. I'm always, ALWAYS joyed when I visit this shop. Employees remember their customers and always, greet you as family. That's how I enjoy shopping at places. It invites you to not be afraid to buy the game you want. And they take the time to help you. Instead of rush you out and take your money lol like most game stops do. Trust me. If I want a game. I go here.

Experiencia fantástica: It was good my grandson found what he wanted

Experiencia positiva: Great service and friendly staff! You wont get much of a bargain but it's better than nothing haha

Experiencia fantástica: My kids love this place

Experiencia positiva: Friendly employees they know lots bout games and gaming systems.

Experiencia fantástica: Clean and fully stocked with games

Experiencia fantástica: Get your games here.

Experiencia positiva: Games love the buy 2 get 1 free sales

Experiencia positiva: This little gamestop stand alone has some of the kindest most knowledgeable employees!

Experiencia positiva: Got my copy of pokemon let's go eevee employees respectful people will come back

Experiencia fantástica: Porque hay todo tipo de juegos para comprar.

Experiencia fantástica: I like taking my grandson here to buy his games. He is eight years old and knows what he wants. They are very helpful here.

Experiencia positiva: Took a few minutes before I was helped. But still got what I needed to be helped within a timely manner.

Experiencia fantástica: They have great service all the employees are very kind