GameStop

Experiencia negativa: Horrible experience! They do not honor the online price , that’s why they’re disappearing.

Experiencia fantástica: They politely accepted my return even though the picture of my receipt was not good. Thanks for great customer service.

Experiencia negativa: Store closed in the middle of the day with sign on door saying "out to lunch" with no indication of what time they're coming back. No one answers the phone. Terrible selection. Employees couldn't care less.

Experiencia negativa: Absolutely positively terrible. First of all they NEVER HAVE ANYTHING in stock. You walk in that store all you see is a ben full of toys. Second the customer service is Absolutely terrible, the associates don't and WILL not help you find a damn thing. The only time they smile is when you leave after not finding anything. Every time I walk in I question my decision of why I even touched the door handle in the first place. No customer service and on top of that they NEVER answer the PHONE. JUST HORRIBLE

Experiencia negativa: Terrible selection, and this is coming from an OG GameStop shopper. Membership and everything. I was completely disappointed and only bought 3 games for nostalgia's sake. One has already become very boring. All in all, not a happy camper.

Experiencia negativa: El día de hoy 01/21/2026 vine con mi pareja vine al GameSton no digo nada está muy Sospechosa pensando que me iba a robar algo y me sentí incómoda entonces a la hora de salir le dije muchas gracias pero fui ignorada nuevamente le sugieron no venir a este lugar mejor vayan a otro no importa que esté un poco más lejos pero eviten la pena con la muchacha de pelo rojo

Experiencia negativa: I can’t wait until this GameStop is out of business . Overpriced games and merchandise!

Experiencia fantástica: Place has been here a long time. Good spot for video games and some computer items.

Experiencia fantástica: Gave me a great price on 3 games I no longer play, the lady with the black and red hair is always super nice. I feel like garbage for not asking her name but she's always super nice, polite and helpful. Definitely my fave gamestop in the area. Was able to get $70 and got a clearance razer keyboard for free and they owed me credit.

Experiencia fantástica: Muy buena calidad

Experiencia fantástica: We’re talking “We’ll be accepting anything” here

Experiencia negativa: I recently went into GameStop on Black Friday to purchase battlefield 6 for the price of $35. It was half off on sale and I also have GameStop pro membership which grant me five dollars worth of credit per month so the manager Jessica, the one with glasses, she told me I couldn’t get the $5 off because she already put the video game in my cart because it was sold out in the store so she had to go online to put the video game in my cart so when I asked her about the $5, she told me I can come back once the game is shipped to the store and get the five dollars off so when I came back as of today’s date which is December 4th, she still didn’t do it. She told me to come back another day and refund the game and then buy it again to get $5 off what sense does that make??… the INCOMPETENCE of this manager is OUTRAGEOUS. It’s a reason why GameStop is going out of business. It’s no point in having a pro membership if I can’t use at least one of the perks. if it was an option to give this establishment zero stars I would have!!!

Experiencia negativa: Team member behind counter does not pay attention to customers in store, especially those waiting right in front of them. They are constantly staring at their screens in front of them whether it be work related or personal this is very bad customer service. I didn’t get their name but looked like Hugo from the lost series. Places like this wonder why thieves choose them to steal from, it’s because of the lack of attention from employees. I will not be coming back to this location unless I absolutely have to.

Experiencia fantástica: Very good customer service with care

Experiencia fantástica: Love the friendliness, and very helpful Jessica love your customer service Was so busy and by herself ,she handle it very good.No wonder she's the Assistant Store Manager

Experiencia negativa: I have called 3 times to see if the Nintendo Switch 2 was in stock no awnser and it keeps saying the same thing they have just lost on $500 dife

Experiencia negativa: Crap attitude by the young lady at the counter.

Experiencia fantástica: Very professional.

Experiencia fantástica: Great time coming here

Experiencia fantástica: Would definitely recommend this location. We had the pleasure of having Fabian help and attend to us. He was very knowledgeable! We appreciate you!

Experiencia negativa: Don't even bother trying to call to ask a question, no one ever answers. Other gamestop stores have agreed with this statement.

Experiencia fantástica: Service/selection and prices are great!!!!

Experiencia positiva: Good staff

Experiencia fantástica: This is a really good GameStop that is really well stocked and the employees are very helpful

Experiencia negativa: The store is supposed to be open 30 minutes ago, but they are still gated up... I call, and although I see people within the store, they are not answering.

Experiencia fantástica: Cashier was very helpful and friendly, went all out her way to give excellent customer service. I was very happy with my visit.

Experiencia fantástica: The food is delicious but the people who cleaned are so rude

Experiencia positiva: Always great to go into a brick and motar business. Especially GameStop. Their display is always in organized. Never had a hard time finding a game. The staff is super helpful. I took my 5yr old for the first time. She was excited . All the Mario and Kirby stuffies and gaming memorabilia. The convenience of buying online is ok. But it's still good to get out and shop great deals in store.

Experiencia negativa: The staff here was very rude, staff's here makes up their own rules about returning items, One employee was telling me about returning and than the only employee over heard and said something totally different, So idk I was super confused on that whole situation. The last time I was there a another employee was telling me something different about returning items and said if they aren't working here right now than that doesn't apply..

Experiencia positiva: ITS OK NO PS3 GAMES

Experiencia fantástica: Great spot for gaming needs t shirts and hoodies great customer service too highly recommend

Experiencia positiva: Find good bargain

Experiencia positiva: It's good to still have a GameStop in the area even though the Prices can be a *bit* dodgy. The staff on hand the day I went in were helpful and friendly. Doesn't seem as bad as it once was before.

Experiencia negativa: Si quieres comprar discos y los quieren devolver no paguen la membresía porque no te lo cambian si no tienes id de Illinois

Experiencia negativa: I came in today, October 4 1:50pm purchased two games and two pop collectibles. I came home to play the games but I couldn’t the sales person Giallo Gave me two of the same games one with no CD game inside and one with the game both similar covers so I had to go all the way back. Get my game in a 30 minute drive to get my correct game salesman Diallo did not give me an apology for driving 30 minutes back. His coworker was the one apologizing when he didn’t had to not coming back here Diallo may mess up my day again and I’m not looking forward for that..

Experiencia fantástica: Customer service was the best I've ever encountered!

Experiencia negativa: Haven't been to GameStop in for ever, I see why now. I'm going to buy online from now on.

Experiencia negativa: Closing time for today supposed to been 9pm I called before hand I’m outside knocking on door and employees are just staring at me it’s not a restock time or nothing when I called I let them know I was already enroute

Experiencia fantástica: Great spot for all your gaming needs and then some

Experiencia fantástica: My son’s dad and I have been going to this GameStop lately for cards. -I don’t know their names but the 2 young people that have been helping us definitely add on to the experience with their excellent customer service.

Experiencia positiva: Buena atención

Experiencia positiva: Amables.

Experiencia fantástica: They have a little of everything and the workers are very knowledable. Do rexommend for quick to gaming needs.

Experiencia fantástica: Excelente lugar. Muy agradable trato al cliente!

Experiencia negativa: Don't preorder here if you want a midnight release. 9/10 times they won't do one, while your friends that reserved at an actually good GS will be playing before you. Better off taking your chances at Pulaski and 51st

Experiencia positiva: No comments for now

Experiencia positiva: Store had a stinch

Experiencia fantástica: Good

Experiencia fantástica: Staff is knowledgeable and helpful.

Experiencia fantástica: Nice store it has a variety of games

Experiencia fantástica: Didn't have any consoles of PS5

Experiencia positiva: I wish they had more collectibles.

Experiencia positiva: Standard GameStop vibe. Guy working there was chill. No weirdos so that was cool

Experiencia negativa: I called to ask a question about the Funko Pop Vinyl figures and the guy who answered the phone was very rude to me and really didn't seem like he wanted to be there dealing with customers! Don't recommend you go here.

Experiencia positiva: The main place to buy games and anything related, the prices are just too high.

Experiencia fantástica: I've been going to this gamestop since I was a kid. Still is my video game hub.

Experiencia fantástica: Definitely recommend. Staff super professional, polite, and treat everybody with respect. one of the few GameStops left not backdooring. 10/10.

Experiencia fantástica: Very knowledgeable, about their products.

Experiencia negativa: Gave me the wrong thing and could not return it for some odd reason even with The receipt

Experiencia fantástica: Been coming here for over 20 years. Great staff

Experiencia positiva: Nice spot for all your gaming needs.

Experiencia fantástica: It was a little search, but i definitely got what i needed, I'm happy, thanks again Game Stop...

Experiencia positiva: Wheres the PS5.....

Experiencia fantástica: Great customer service and very helpful ( Chris).

Experiencia negativa: Worst GS I've ever visited in regards to stock assortment. One man staff was ok. I don't recommend this location compared to their larger stores.

Experiencia fantástica: Both guys working were cool and helpful to me. Thank you..

Experiencia fantástica: Game stop is my life and I shop there more than anywhere else. Can't wait to get to a store soon try them out very helpful, friendly, knowledgeable, and they wont just let you buy a crapy game without checking with you first.

Experiencia negativa: The wait is long for service

Experiencia fantástica: Very nice people

Experiencia positiva: love gamestop this one is nice and organized. good customer service very knowledgeable.

Experiencia negativa: service was so slow...

Experiencia positiva: USUAL GAMESTOP NOTHING SPECIAL

Experiencia fantástica: Very intelligent and helpful staff

Experiencia fantástica: It has a lot of games and if u can't buy them u can buy them online in their app. They have great customer service who play video games themselves so they can help u greatly.

Experiencia fantástica: Great place

Experiencia fantástica: Took they time to explain to me what I was buying

Experiencia negativa: Camine mucho y el mapa dice Que cierra a las 20pm . Y cierra a las 6pm.

Experiencia fantástica: Great service employees were Great

Experiencia negativa: Yesterday I got a pre owned xbox one for my son.. when I got home and got ready to set up everything for him I opened the box and couldn't believe what I saw in my box.. I videoed my wife and showed her and she was lost for words.. I tested it to see if it was gonna cut on it didnt even cut on...I understand pre owned certified refurbished will have slight wear and tear but the condition of that console I received was unacceptable and is not what my wife's nor my money paid for I will be asking for a full refund and taking my money elsewhere

Experiencia fantástica: gamestop is always great

Experiencia negativa: Went to buy an item that was advertised on their website as "in stock, pick up only" only to find out the associate couldn't find it in the back room, so by their own admission they are disorganized.

Experiencia positiva: Not a bad GameStop. Can get crowded at times because of the size. Staff is decent.

Experiencia fantástica: It’s was kew it had roblox cards

Experiencia negativa: Adrianna should be fired. thats your mgr? this woman does not value her customers nor service.good job gamestop ,this kind of employee is your problem.no wonder your all closing.

Experiencia fantástica: A must plus great deals and finds

Experiencia positiva: I think I unintentionally offended a worker by telling him Call of Duty was for Children. On the other hand the store was clean and presentable and the workers were interested in helping me.

Experiencia fantástica: Cool spot for games

Experiencia fantástica: Great place and employees. Never had a problem about anything.

Experiencia positiva: I was in and out freeway service

Experiencia fantástica: GOT MY ROBUX YUSSS

Experiencia negativa: They rob you there

Experiencia fantástica: Fast and easy place to shop for video games and accessories.

Experiencia fantástica: Good place for games

Experiencia fantástica: Go to this GameStop all the time and is very easy keeps you up with the latest and greatest games good prices always have deals free parking and you can reserve your new games before they come lots of accessories for the gaming world

Experiencia fantástica: GameStop's staff member was real knowledgeable and helped me establish what games I would like

Experiencia negativa: Really bad place

Experiencia positiva: Ok

Experiencia positiva: Only one person working and long line

Experiencia fantástica: Fair deal on used games. Prices are pretty much the same everywhere on new items. You can save by getting used games on Ebay but you dont get a good return policy or good customer support that you find at gamestop.

Experiencia positiva: Buenos precios en los vídeo juegos.