GameStop

Experiencia negativa: Closed!

Experiencia positiva: No deals, sometimes you can get better deals online

Experiencia fantástica: The people here are great. They helped me out. They were friendly

Experiencia fantástica: Loved it here, & Dan is a excellent manager

Experiencia fantástica: Manager is awesome

Experiencia negativa: Bought a brand new gaming console and when I hooked it up at home it didn't work.

Experiencia fantástica: The person with the pink hair was very helpful.

Experiencia negativa: Compré una targeta de $50 dólares de Google play antier y no la aceptan a la ora que la ingresó para cancelarla que pésimo servicio de la tienda al no activarla

Experiencia positiva: Good selection of games and gaming platforms and the staff is very helpful.

Experiencia fantástica: I do not like how bohili(tall young college dude) handle me when I come in, and he really need more training and also needs to know how the run the store. If I come to that store all the time, and spend lots of money in there, what happen today shouldn’t have never happened. So I went to the store all the way out willow oaks shopping center, and Mr Dan took care of me and didn’t say “I’m not breaking the rules” I told him I’m going to spend the money in GameStop, and he still refused and even tho I’ve been gone from GameStop for a while I’m definitely sure they didn’t change their “If the customer is spending the money back with us it’s not an issue. I think whoever the manger and regional manager is needs to teach him again. I will be call the corporate office as well. I gave 5 stars cause other then him I get great customer service and a little bit of the time I get good customer service from him.

Experiencia fantástica: Last week I went to GameStop with the intention of buying a new gaming console. Ruben helped me decide on a system. He was very nice and had a wealth of knowledge about all gaming systems. He even recommended some games that he thought I may like. I will be going back to talk to Ruben next time I need a game or accessory. Thanks.

Experiencia fantástica: I went to replace my PS4 and the store work Francesca was amazing,made me comfortable smiled and made me feel like everything was gonna be ok

Experiencia fantástica: Love this shop. Always someone up to date on the latest games and knowledgeable about them. Local support for tournaments.

Experiencia fantástica: Employees here are some of the coolest youll find at any Gamestop. And I say that because I feel like most store employees are miserable and it reflects on the customers. I also have a small crush on Francesca. She likes my last name!

Experiencia negativa: Walked in today (which is my birthday) and whatever female that was "working" today at 12pm had the absolute worst customer service ever. For starters, we werent even greeted upon entry. Then the employee stood less than a foot next to me to put something on the shelf that I was standing next to and STILL didnt even say hello. Didn't even realize she was an employee initially because she didn't even have a name tag or uniform on. The front of the store had huge opened boxes scattered across it as well. That girl should go next door to DTLR for diversity and customer service training because our experience there was night and day in contrast to the cold, nasty energy we felt in Gamestop

Experiencia negativa: Attempted to enter the store on the 17th at 2pm and the door was locked? I looked into the store and saw nobody.. Had to go to another location 6 miles away just to buy something.

Experiencia positiva: Very curtiousanf peasant and helpful

Experiencia fantástica: It was on point

Experiencia fantástica: Brand new ps4 for cheap

Experiencia positiva: Great store usually have what I'm looking for, staff very knowledgeable and friendly, only draw back is their mark-up on used games......you really need to do better for the customers that keep you in business!!!

Experiencia fantástica: its a GameStop

Experiencia fantástica: Very helpful staff and good services and selection of games. If they don't have it in store they can locate it for you. Give them a chance to help with your gaming needs....

Experiencia fantástica: The sales clerk was very knowledgeable about which versions of specific games were available on which consoles. She also got us a price match on the game we wanted, just because someone got the same one earlier!

Experiencia fantástica: Excellent place to trade in games, buy new games, game consoles, the whole nine yards!!!!

Experiencia fantástica: Most helpful staff ever!!!

Experiencia fantástica: good friendly service ........associate was very knowledgeable about the eir products

Experiencia fantástica: Very friendly and outgoing.

Experiencia fantástica: Fran and Noah where so amazing when i came in to shop. Fran helped me when it came to shirts and the merchandise with the store. Noah helped my friend find her game. I can’t speak highly enough about these two.

Experiencia fantástica: My go to store. Only issuebi have is lack of calls when a pre-ordered product is in. I've had several of my products placed on the floor for others to get, just because they had to put them out. I used to get calls and reminders when Lex was there. Other than that, the new staff is cool. I just wish that would improve.

Experiencia fantástica: GREAT EXPERIENCE

Experiencia fantástica: The new manager rocked he is amazing and I love that he was hands on with training and her showed us so much love thank you so much!!

Experiencia fantástica: Friendly service with a wide selection of games

Experiencia fantástica: I haven't visited recently but this was our go to Game Stop until it closed but wait is it back open..yes its open and better than ever before and after....

Experiencia negativa: Noa very toxic.

Experiencia negativa: Worst staff ever. Staff member named Noa had no patience with any of the customers. Cursing, bad-mouthing and making it a very toxic environment. When asked to calm down; he started asking if we are assuming his gender. Overall bad experience and very unhelpful.

Experiencia fantástica: Great customer service. Love the updated look.

Experiencia fantástica: Lexi is awesome

Experiencia fantástica: Good service

Experiencia negativa: Incredibly unhelpful entitled people who put so little effort into customer service, it's sad.

Experiencia fantástica: Staff is always super friendly.

Experiencia positiva: Great new store!

Experiencia fantástica: Very Good

Experiencia fantástica: The manager is awesome and the store is clean. Shop here for anything video game related.

Experiencia fantástica: Staff was knowledgeable to what I wanted. And even introduced me to new favorites. Bilal was phenomenal thanks man for everything! My new favorite Game Stop!

Experiencia positiva: Good

Experiencia fantástica: Knowledgable imformative staff

Experiencia negativa: Computers don’t work for trade ins

Experiencia fantástica: My boyfriend and I were so excited to see that the store had finally opened back up! The manager of the store was so kind and helpful and made the whole experience very pleasant and wonderful!!!

Experiencia fantástica: Really well organized, and super clean! The general and assistant manager are awesome, and are willing to help you find whatever you need.

Experiencia negativa: they're closed and the buildings almost completely gone with just the walls and roof left

Experiencia fantástica: Answered every question I had and everyone is friendly

Experiencia fantástica: Great. Help

Experiencia fantástica: Great selection of video games and collectables for all different platforms. This is my favorite gamestop in Richmond an will return.

Experiencia positiva: It's like any other stereotypical game stop. Got me a lot of discounted merch. The person who tended to me was very dry in personality but otherwise it was a good experience

Experiencia negativa: Not a lot of help need more workers fat guy very rude in there

Experiencia negativa: I hate spending extra on things when I specifically say I don't want them

Experiencia fantástica: Dan and Paige rock. This store is well worth the visit. They're always very kind.

Experiencia fantástica: Knowledgeable staff and great selection. It's not the closest to me, but it's the only store I go to.

Experiencia fantástica: What about that Call Of Duty???

Experiencia fantástica: Great staff, good selection

Experiencia positiva: It's a game store!

Experiencia positiva: Parking at this location is so tight, parking spaces are unrealistically spaced. The store is well stocked with latest releases, staff is good too.

Experiencia positiva: This is the best games stop in town. Friendly helpful staff, and great selection.

Experiencia fantástica: Best

Experiencia fantástica: Epic gamer experience here.

Experiencia fantástica: Great

Experiencia negativa: Get what you need and get out of this store because the customer is subpar.

Experiencia fantástica: The staff here are really nice, friendly, and helpful

Experiencia positiva: Friendly staff, very helpful and overall a plus.

Experiencia fantástica: They found exactly what I came for.

Experiencia fantástica: My current home game stop. Always get great service from workers. They actually seem to care and help and aren't just there

Experiencia fantástica: If you like games, Gamestop la your place!

Experiencia positiva: Too high

Experiencia fantástica: Good service

Experiencia positiva: Ahh the home for gamers like me! This is your one stop shop for all your gaming needs, the employees are knowledgeable and will help find the right game that fits your taste

Experiencia positiva: Fiendly, convenient, speedy service, knowledgeable about games. Great sale prices and choices on some games.

Experiencia fantástica: Lex is a delight to speak to and always has the lowdown on the newest deals. Definitely less stock since the renovation, but a much cleaner, more streamlined experience as well. It's a GameStop.

Experiencia fantástica: Every one there very friendly and great customer service

Experiencia fantástica: Great staff, always willing to help give friendly conversation. Store is organized and you can find some decent deals from time to time.

Experiencia negativa: The new staff, 3months and closer to my review date are terrible. I've shopped there as a member for years always great service until recently.

Experiencia fantástica: They had the game that was needed

Experiencia positiva: Friendly and aite

Experiencia fantástica: Friendly

Experiencia negativa: They sold me broken product then told me it was my fult. I only buy games no systems

Experiencia fantástica: Good place

Experiencia fantástica: Great staff. One of the best I've been too

Experiencia fantástica: Thanx guys finally got my Nintendo

Experiencia fantástica: Excellent service

Experiencia fantástica: Everyone's a massive nerd. 10/10

Experiencia fantástica: Son found what he needed! Was in an odd spot for a Game S though.

Experiencia positiva: Great guys working at the front.

Experiencia positiva: dude was really nice and helpful

Experiencia negativa: Just a bunch of cheap accessories with logos

Experiencia positiva: Slow service

Experiencia fantástica: Good place tp shop

Experiencia fantástica: Fast informative and professional

Experiencia fantástica: Very patience and helpful

Experiencia fantástica: Staff was helpful.

Experiencia negativa: Didn't Have What I Wanted.

Experiencia fantástica: Nice spot