GameStop
Opening hours
GameStop: Reviews
Negative experience: Sign on door saying they are closed during open hours. I get people need breaks, but they opened at noon and already are closing for a smoke break???
Fantastic experience: James was such a pleasant host today. He was very professional and knowledgeable. I would highly recommend this gamestop because of employees like him. Thank you for all your help
Fantastic experience: I recently visited the GameStop at Port St Lucie for some help with setting up for my husband's anniversary gift. Despite my limited knowledge about gaming, Kylie, an associate there, made our experience absolutely wonderful. She was incredibly patient, knowledgeable, and went out of her way to help me find the exact gaming controller and cords I needed. Her customer service was top-notch, and she made sure I left the store feeling confident and happy with my purchase. It's rare to find someone so dedicated and helpful. Big thanks to Kylie for making our day! Highly recommend this store for anyone who needs gaming advice or assistance. Ask for Kylie!!
Negative experience: I'd give - stars if I could my pup got into an accident so I needed some extra cash fast took my ps5 to the store girl told me if I come back with in 30 days and pay the money they gave me I could get my system back .........so I came back 4 days later and thay told me that I have to wait 30 days then pay full price for it love being lied to
Negative experience: Store closed midday? Not a good look.
Negative experience: My experience here was terrible at gamestop. James told me in the beginning that he can price match my pokemon elite trainerbox Paldea Evolved .It was 36 bucks online at gamestop but in person it was $60 still he said I can pricematch then he said I had to be a pro then he dropped to $55 he said I can save you $4 bucks but I told him no you said you can pricematch. He gave me the worse experience ever. WHY DID I HAVE TO NEGOTIATE. HE WORKS THIER I DONT said you pricematch
Negative experience: The whole pre-order thing isn't great. Dont accept preorders on day before game releases, even if they have copies of games in stock, and only do preorders for midnight releases - no walk ins. Also don't answer their phone, aaaand when you finally manage to get ahold of someone they're pretty rude.
Fantastic experience: Gabriel is extremely professional employee he had lots of information definitely the best GameStop on the treasure Coast definitely worth the drive.
Fantastic experience: There's not much that needs to be said. Very nice Game Stop, and very nice employees. I go here all the time.
Fantastic experience: Super helpful staff and received good trade in value.
Fantastic experience: Excellent service, and knowledgeable staff
Fantastic experience: Friendly and helpful staff.
Fantastic experience: My favorite GameStop. The staff always takes care of their regulars and go above and beyond to help.
Fantastic experience: This store is well set up for displays of games and collectables I will shop here again
Fantastic experience: Friendly and nice
Fantastic experience: What's not to love!!!
Fantastic experience: The manager is very knowledgeable about the systems and the games and lets parents know about the games
Fantastic experience: This place is one of the better gamestop's
Fantastic experience: Very friendly and professional staff
Positive experience: I despise this company BUT thats not the fault of the individual employees, who are usually great.
Fantastic experience: Hanna was very helpful.
Fantastic experience: Everytime I come in the associates here are very friendly and informative, especially Mekael. Hes always so nice and informative. Great employee to have because it makes me want to shop at thes gamestop
Negative experience: I ordered the deluxe edition of madden 21 so I could get the game 3 days earlier just to get there for them to try and upsale me the MVP edition for over $100.. Ordered a allready upgraded edition of madden for $80 just so I can play early and now I cant have the game at all
Fantastic experience: Very clean and organized
Fantastic experience: This is my favorite GameStop. Crystal is the best. All the employees are super helpful.
Fantastic experience: They where nice and I told them what I was looking for and the gave me them I love my new ear buds and they when nice and the ear buds have good quality
Fantastic experience: Great help, Kristal the manager is awesome.
Fantastic experience: I will never go anywhere else but here. One year ago I bought an 70 dollar controller and ended up buying the warranty for it. Just recently the RB button gave out and stopped working. They looked up my number and replaced it with a new one instantly. The manager was so helpful and deserves a raise thank you for your help!!!
Negative experience: Lack of games and diorganizan
Fantastic experience: Absolutely incredible service...lovely staff...always go back!!
Fantastic experience: Full selection great friendly employees - the manager should be proud !
Fantastic experience: I love this place the store manager shes so dam nice and honest. One of my favorite gamestop's to visit.
Fantastic experience: My son's favorite place
Fantastic experience: The best Gamestop around. Employees are always super friendly and very knowledgeable when it comes to what games are coming out. I only go for about a few games per year but when I do, I don’t think twice about going anywhere else.
Fantastic experience: Always love going to game stop tho my bank account does not.. They have great staff, selection of games and awesome clearance offers!! Best place to shop for my hard to shop for 17 year old!
Fantastic experience: nice lady there, made me laugh alot.would go back just because of her!
Fantastic experience: The prices were fair and the workers knew about the games and rated them for me, I got a game 2 years ago and I still play it to this day!
Fantastic experience: Great place and great people working there. They know there stuff!!!
Fantastic experience: Best gamestop ever ... Great staff great selection !
Fantastic experience: Kristal was so amazing helped me with everything I needed even made phone calls for me...best game stop experience I've had yet
Fantastic experience: Great place to buy games
Fantastic experience: Even though i didnt get anything the staff took their time and guided me to what i needed even though they did not have it. They even expained to me how to turn in my old stuff and the way pricing works for it. Truly just a great experience overall
Positive experience: Good customer service
Fantastic experience: The prices are amazing always have everything I need ..and the staff is awsome....
Fantastic experience: Super great customer service . awesome place to go if loving for good prices on game and such .
Fantastic experience: Cool staff
Positive experience: Very good
Fantastic experience: Awesome place, fun, great personnel, Krystal so rocks........
Fantastic experience: This is, by far, my favorite Gamestop. The staff are awesome, the manager is accommodating, and they have the best clearance section of any Gamestop in the Tri-County area. You should go out of your way tkmo hit this Gamestop up!
Fantastic experience: Always a good experience!!! The manager she's awesome!!!
Fantastic experience: Very kind staff and clean store. Willing to look up things for you and give you as much information they have on a subject.
Fantastic experience: These guys are awesome!! Whether games in stock, on preorder or yet to be released, they always have the info. Good group to go get those used games! But you will get 1.00 as trade in credit. Just sayin. Be a pro member. Way better deals
Fantastic experience: Awesome place staff is great
Fantastic experience: Gentleman at counter was extremely nice. Very helpful. Very pleasant environment
Negative experience: Derlin gave me the worst customer service, I walked in and I have no idea if it was because I was a girl but he decided to walk away and help another customer ( he saw he and told me to wait a second). Not only that but he allowed the customer to go infront of me (so he allowed him to skip me). I waited about 10 minutes, while he kept talking to the other customer. Derlin was pushy, when he was trying to advertise gamestop's card, when nicely declined he said whatever. No way is he professional, unless you're a guy ...maybe or a avid gamestop shopper. He ruined my experience.
Fantastic experience: Games and people I like
Fantastic experience: Best gaming store they know alot when you have issues with games or your equipment
Positive experience: Staff are always friendly, welcoming and helpful. Regular prices are high but good deals can be found when they have specials and in the clearance section.
Positive experience: I didn't go there.
Fantastic experience: Im old fashioned, i still like to actually go into a store every now and then. They have tons of games and collectables. My kid loves fallout, theres always some trinket or two in there he likes and can add to his collection. Its fun for us, people working there lnow their games
Fantastic experience: Super helpful team
Negative experience: The rep was helpful not hes fault, but I bought something on line and its ridiculous that I can't use it.
Fantastic experience: Buen lugar para encontrar juegos económicos y buenos.
Fantastic experience: Love the employees there ❤️
Fantastic experience: extremely helpful employee
Fantastic experience: Even though the store was very busy, the young lady at the counter was very helpful and friendly, aswome visit and great service. She made our shopping there a great experience.
Positive experience: Good games
Fantastic experience: Very helpful
Fantastic experience: Friendly, helpful
Fantastic experience: My favorite place to pick up games and console accessories.
Fantastic experience: Did not have the Xbox One X I wanted, but Wes hooked it up with a Xbox One X Bundle that they did have and an xtra controller for a sweet deal!
Fantastic experience: Great store, very helpful staff.
Fantastic experience: Great store
Fantastic experience: Good selections
Positive experience: Ok
Positive experience: THERE GOOD...LIKE THE GAMES AND THE SETUP THEY HAVE TO TRY OUT SOME SYSTEMS AND GAMES.
Positive experience: Ok store. Kind of expensive.
Fantastic experience: They have lots of options and great games to choose from.. Also can test a couple games out before you buy them..
Fantastic experience: Excellent service... Great store!!!
Negative experience: They going out of business because they don't give you enough back for a game
Fantastic experience: Super friendly people here I always come to this GameStop specifically
Fantastic experience: Friendly staff, wide arrangement of games, and prototypes.
Positive experience: The staff is awesome.
Fantastic experience: Best staff ever! These guys are uber down to Earth and will go the extra mile to help you out. Not only can you expect pleasant, down-to-earth employees in a well-organized shop, but they all have a passion for gaming that they are happy to share with anyone who walks through the door. Need help picking a game that fits your style? Better yet... have no idea what to get your son, daughter, niece, nephew, husband, wife, etc.? They’ll make sure you walk out the door with something your loved one will definitely enjoy without simply pushing garbage on you because the corporate office said so. They leave the hoodwinking to the car dealerships and make every experience a great one. I personally make it a point to shop from this specific store as I simply enjoy the good, honest people that work there. Gaming is fun, and the staff at this GameStop ensure that buying them is too!
Fantastic experience: The people who work here are great!!!!
Fantastic experience: Great staff they helped me with my browsing
Fantastic experience: Good customer service even though the place was busy!
Positive experience: Employees are nice and traffic is usually never heavy, just this one time I put an item on hold and came back but they put it back up before the maximum amount of days they hold it for
Fantastic experience: The staff is always courteous. Have a question about games or just want to shoot the breeze they're there to help
Fantastic experience: These are my people!!! Always there to help, always go the extra mile to help you get what you want!!
Negative experience: Went for destiny 2 at 12 was told to come and waited 20 min to find out it was released at 11 and I missed out on my fame not only that the employees knew there wer people out side but didn't want to warn them about the 11 so we could grab it b4 they left instead the locked up and pretty much told us we r to late all tho they saw us out there now I have to wait till the next day thanks guys
Fantastic experience: The Manager Krystal was fun and helpful, did not make me feel bad that i had a return of a game i received incorrect by gamestop online, instead assisted me to the point i decided to purchase again from Gamestop in the future, just not online. And surprisingly she knew much about Mortal Kombat X and Marvel vs Capcom 3 - PS4 thanks!
Negative experience: The Manager Krystal is very rude and has horrible costumer service, I rather drive down to Best Buy... I hope Krystal is not there for much longer.
Positive experience: Some days they have three employees and no customers other days they have two employees and a line out the door
Positive experience: Friendly service, but only 1 worker and the store was packed. Not enough workers.
Negative experience: Krystal is not helpful at all she treats her employees rudly as well as puts her friends and connections over her customers no longer going here shes a manager and acts like a child
Fantastic experience: This is the only gamestop I go to. Krystal is the bomb and she's extremely helpful.. highly recommended
Fantastic experience: Great customer service
Fantastic experience: Amazing good price
Negative experience: I cannot believe how poorly my husband was just treated in this store. My husband was holding our newborn in her carrier waiting in line and I was across the store looking at something with our two year old. There was another customer near me with his two kids also looking at stuff. I went to join my husband in line and a few minutes later it's clearly my husband's turn in line and he even starts to walk towards to the counter when "krystle" looks my husband dead in the eye and calls over that other customer that still wasn't even in line!! I wouldn't be so angry if she would have said excuse me, or anything to him!!! She chose to blatantly ignore him to help a customer that was still walking around the store!!! I was so taken aback by her terrible customer service we left and will spend our money elsewhere.
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