GameStop

5761 Fairmont Pkwy, 77505, Pasadena

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

  • sunday: 10h-20h
  • monday: 11h-20h
  • tuesday: 11h-20h
  • wednesday: 11h-20h
  • thursday: 11h-20h
  • friday: 11h-21h
  • saturday: 11h-21h

Our comment from Padel.us about GameStop:

GameStop is a highly regarded store known for its excellent customer service and a wide variety of video games and collectibles. Customers often praise the staff for their friendliness and helpfulness, making each shopping experience enjoyable. Many visitors have mentioned:

  • Exceptional Service: Employees are consistently described as attentive and knowledgeable, ready to assist with any questions and guide customers in finding the right products.
  • Great Selection: The store is recognized for having an impressive collection of games, toys, and collectibles, catering to a range of interests.
  • Community Atmosphere: Shoppers feel welcomed and appreciated upon entering, encouraged by the staff's engaging and friendly demeanor.
  • Efficient Operations: Many reviewers have noted the efficiency of the staff, even during busy times, ensuring that customers receive timely assistance.

Overall, GameStop remains a preferred destination for gamers and collectors alike, thanks to its vibrant atmosphere and the outstanding service provided by its team.

GameStop: Reviews

3.9/5 (120 Reviews)
Nash Posted on Google 3 weeks ago

Fantastic experience: Great service and they held the game i reserved. Thank you!

-Willow- Posted on Google 1 month ago

Fantastic experience: Found what I needed quickly. Codey helped me at the register and was very friendly and helpful.

Jerry Tayactac Posted on Google 1 month ago

Positive experience: Pokemon, TGC One piece . Everyfriday delivered

Tzu-Pin Lin Posted on Google 2 months ago

Negative experience: gamestop about to go bankrupt. sild me something that doesnt work and wont accept return

Michael Shrum Posted on Google 2 months ago

Negative experience: Went in to get the Gengar promo card and the person in front of me got the last one due to employees selling duplicates to the people in front of us.

Manuel Arredondo Posted on Google 3 months ago

Fantastic experience: This is my number one GameStop store because the employees are very nice and they help when you're doing a return W employees

Alex Deleonz Posted on Google 4 months ago

Fantastic experience: Great place pick up what you need!

Natosha Cronin Posted on Google 5 months ago

Fantastic experience: Out of the nearby GameStops, this one has the best variety of Funkos and is open one hour longer than all others on Sundays !

John C. Posted on Google 5 months ago

Fantastic experience: Great place to get games and pops

Brandon Reyes Posted on Google 9 months ago

Fantastic experience: Liz at GameStop is the best! She treated my boys like family and spent time helping them pick out their Pokémon cards. You don’t always find someone that patient and genuine—she made their day and mine. If you go in, ask for Liz!

Ovidio Garcia Posted on Google 9 months ago

Negative experience: Came in 08/12/25 after having chipotle to look at used Xbox games. Decided to buy Battlefield 2 Bad Company for $4.99 since the game has been delisted on the Xbox Marketplace for a long time. Liz adds a 1 year warranty for $1. something without asking me If I want to add it. I ask her her to remove it and she emphasizes that without the warranty I only have 7 days to return the game for a refund. I hear her tell her coworker she is going to give me something. I get to my car and inspect the game to the light and it is super scratched. I return to the store for a refund. Waste of 20 minutes buying unplayable games in the hope I return outside of return window.

Leslie Montes Posted on Google 11 months ago

Negative experience: Damon was very unprofessional and rude upon asking a question

Evie Hintz Posted on Google 1 year ago

Fantastic experience: Liz & Spades were great to talk to, and speedy with their service. 10/10 would come again.

Fernando Lopez Posted on Google 1 year ago

Negative experience: Came in to trade in a console, other customers walk in after us and he decides to help the others first. Bad customer service.

zombie kitten Posted on Google 1 year ago

Negative experience: gave me an absolutely filthy xbox that smells like hell the moment you turn it on edit hell it doesn't even connect to the hdmi so I paid for actual garbage edit AGAIN IT WAS FULL OF ROACHES!! HOW FUN

laura hinojosa Posted on Google 1 year ago

Positive experience: Love shopping for my boys here! And staff is amazing and super helpful

Mariana Garcia Posted on Google 1 year ago

Fantastic experience: came in to do some holiday shopping and Joseph was a incredibly helpful! he was manning the store on his own and helped every single customer. he deserves a raise!!!!

Diego Landin Posted on Google 1 year ago

Negative experience: Closing early by 2 whole hours, the dude in there is always complaining about having to do the simplest tasks. Always makes customers feel unwelcome. Every time a customer walks in the dude with glasess always takes a deep breathe if he doesn't want to be there just let him go he makes customers feel unwelcome qnd makes them not want to stay long and browse and Shop. Which is I'm sure what he wants.

anyssa silva Posted on Google 1 year ago

Negative experience: didn’t help and said that it was a lot of work to price match something when i’ve done it at other stores quickly. had to go to another store to get a price matched item.

Jackson Jr Posted on Google 1 year ago

Fantastic experience: Game Stop was was pretty grown up and professional last night on my visit. It's like Game Stop matured since my last visit. It's still filled with games and toys, don't worry. Fun times just the same. However, the customer service rep last night was very on point. He handled many customers and tasks at the same time with efficiency. He spoke multiple languages and just gave Game Stop a new vibe. It was a good thing. Very professional while surrounded by a business of fun. Good job!

Kelli Posted on Google 2 years ago

Positive experience: Im surprised gamestop is still around. Went looking for a cheap game for my son, i can buy it cheaper on the playstation online store.

Dani Hanthorn Posted on Google 2 years ago

Fantastic experience: Always friendly

Victor Guanajuato Posted on Google 2 years ago

Fantastic experience: Visited with tm girlfriend recently, so let’s talk about how great our visit was: 1: amazing game collection inside the store, i was able to find the game i wanted + 2 other games that had been on my wishlist for a while, and the best part… 2: prices! The prices were so affordable and i was shocked on how many games i could’ve got with only 50 dlls but also 3: customer service: amazing and super friendly staff, help was offered as soon as we walked in and the buy process was nice and simple! Overall, this gamestop is my go to from now on

Vane G Posted on Google 2 years ago

Fantastic experience: My son and I went in this morning, and we met Benjamin. He was completely swamped. However, he didn't lose his cool. He was extremely witty and courteous and provided great customer service! He even located what we needed instead of having us go to another gamestop store. He deserves a raise, Gamestop!! It's people like him who keep customers coming back!

L L Posted on Google 2 years ago

Fantastic experience: Awesome friendly guy there. He saved my day by having a CD my grandson wanted. This CD would be played on the old Xbox 360 some CDs are hard to find for that unit. Recommend this store for sure

Juan G Posted on Google 2 years ago

Fantastic experience: The worker that was helping me was very helpful. I like shoping there.

Mrs C M.D. Posted on Google 2 years ago

Fantastic experience: They're always so helpful with picking out things for my boys! These people really know their stuff, and getting the membership has saved us a bunch! They're always willing to answer questions, and give opinions on things I'm not sure of.

J S Posted on Google 2 years ago

Positive experience: Found what I was looking for, but employed was a little rude.

Geek Posted on Google 2 years ago

Fantastic experience: place was chill and the worker was so engaging with customers about their questions and preordered a game and gave me a free poster

Lance Howland Posted on Google 2 years ago

Fantastic experience: Joe at GameStop was very helpful and professional. After I purchased my grandson's switch controller he took the time to help me to get it to sync to his switch (which we brought with us from home). Joe was very patient and friendly and was the only person working the store at that time. Thank you Joe!

Robert Jeter Posted on Google 2 years ago

Fantastic experience: Had the obscure tech I needed. Accepted it back when I no longer needed it.

Honest reviews Posted on Google 3 years ago

Fantastic experience: Manager helped me out with my an issue I was having redeeming points.

Nonya Bidness Posted on Google 3 years ago

Fantastic experience: 03/31/23 - Went in to see if they had a new or used mini snes classic. They didnt, but Joseph took the time to show me different options to accomplish the goal I was seeking. His level of knowledge was outstanding. If you have a question or a need try out this location.

Jacob Hammond Posted on Google 3 years ago

Negative experience: Horrible experience, they offered me 40 dollars for a slim PS4, and belittled me for not having the original controller and charger. Took it to Game Bros and got a way better deal.

Monii Rodriguez Posted on Google 3 years ago

Positive experience: Good sale

Andrew Gardemal Posted on Google 3 years ago

Negative experience: Benjamin is rude

Janeth L.Hernandez Posted on Google 3 years ago

Fantastic experience: Super amables los trabajadores.te ayudan y solucionan los problemas. Muy recomendado

LUIS Deciga Posted on Google 3 years ago

Fantastic experience: Exelente establecimiento

Mikal Trevino Posted on Google 3 years ago

Positive experience: I usually have a very good experience here. Place is usually always clean and organized with employees engaging in informative and sometimes funny/witty conversations with customers and makes it feel like a welcoming community. Ever since I was 14 I've been coming to this exact store for everything and I have never had a problem. 4 starts simply because I feel like the "script" to sell the power up rewards is kinda out dated and it always comes at the exact same time I expect it and I always feel bad to turn them down. In my opinion, it would be nice to ask if the have the rewards and if we say no the topic ends there unless curiosity about the rewards is reciprocated

Alejandro Reyes Posted on Google 3 years ago

Fantastic experience: John was incredibly helpful. I am super uneducated when it comes to consoles and he was able to help me out by explaining everything. I have never had any other GameStop employee actually be cool with me before.

Christopher Boyd Posted on Google 3 years ago

Fantastic experience: They do very well here despite them running a one man shop. I hope Gamestop pays the one store worker running this shop well.

High Tide Posted on Google 3 years ago

Fantastic experience: Always a good place to get current games. Today I got my copy of MLB THE SHOW Jackie Robinson Edition ($84.99 + tax). I couldn't be any more happier today because I spent $10 for it. Right now they have the extra 50% off trade-in of all games plus another $5 off pro member and I had a $5 certificate and a few trade-ins. If you plan your purchase right, you will win every time! Definitely get the pro membership for the $5 off coupon every month. That's right EVERY month! It's worth it! Good Luck!

Mike McNames Posted on Google 4 years ago

Negative experience: If you are going to advertise open at 10 am, maybe be open at that time or change the online open time! time is money!

Calvin Mosley Posted on Google 4 years ago

Fantastic experience: Great service! Love the employees here!

Jose Ramirez Posted on Google 4 years ago

Positive experience: I would have rated it a 5 star as the first gentleman I dealt with provided excellent service... when he left and the girl was there that was a different story. Talk about looking for a reason to Not take an item in. I took my business elsewhere. I'll only deal with the Gentleman next time.

Garrett Adkins Posted on Google 4 years ago

Fantastic experience: Love the staff here, friendly gamers always willing to help

C R Posted on Google 4 years ago

Positive experience: Great staff

Cynthia Ramirez Posted on Google 4 years ago

Negative experience: Method of handing out new games is ridiculous! Keeping kids waiting outside for hours!!!

Fanita Maxwell Posted on Google 4 years ago

Fantastic experience: Knowledgeable staff. Great service.

leland-ortiz_2 plays Posted on Google 4 years ago

Negative experience: Not a good place.

Stephen Willis Posted on Google 4 years ago

Fantastic experience: Benjamin (Store Leader) is the man. Helped me resolve an issue that another GameStop has caused. Definitely recommend coming to this spot.

L W Posted on Google 4 years ago

Fantastic experience: Management and staff is very friendly and helpful!

Christopher Mykal Posted on Google 4 years ago

Fantastic experience: The employees are always courteous and making you feel acknowledged and welcomed from the second you walk in. Helpful staff and overall a fun experience every time I come here.

TexMexGuy Posted on Google 4 years ago

Negative experience: You know the dam deal... This was THE PLACE in the early and late 2000's Gamestop used to be a haven and beacon for gamers young and old. From getting figurines worth wild with a Pre-Order to hosting Halo/Fighting game tourneys. A one stop shop for all things pokemon/yugioh cards to blu-rays and DVD's. How the mighty has fallen. They have games, yes. But majority of the store is filled with little trinkets and obscure items. What's the demand for Fallout Christmas ornaments in July? This location in particular have staff that come and go. Turn over is so ridiculous that managers don't even stay. You know you've got it bad when trolls and internet sloothes boost your stock prices just to get a payout real quick. Anytime, and it's few few few and far between, there's a decent Pre-Order bonus offered, I cringe when I have to come in. I wouldn't ever support Gamestop in it's direction and shape it's in right now. The only thing keeping them around are grandparents and parents that aren't savy enough to shop at superior shops. If THIS is your business practice and Hill you guys are will to die on, May you join Circuit City, RadioShack and Blockbuster in the coming years.

camp bruh Posted on Google 4 years ago

Negative experience: No 25 dollar playstation gift cards

Desmond Antoine Posted on Google 4 years ago

Fantastic experience: Fantastic location. And the best staff!

Loretta Chambers Posted on Google 4 years ago

Fantastic experience: I like they're selection of pop's...

Dayan Perez Posted on Google 4 years ago

Fantastic experience: I enjoy coming to this Game stop, my love of games is still here as an adult. I do enjoy just walking and find a new or classic game plus merchandise. But I also love talking and hearing the Ben management team. Help me out to keep my heart young. And get a great deal with a fair price. Thank you for reading about my experience.

J S Jr. Posted on Google 4 years ago

Negative experience: There's a rude red haired lady that works here.

Jose Espinoza Posted on Google 5 years ago

Fantastic experience: Jose was very friendly

Jesus Christ Loves Me Posted on Google 5 years ago

Fantastic experience: Love GameStop!

Power Ranger Posted on Google 5 years ago

Negative experience: Usually one of my fave stores and enjoy going to browse and pick up a few things here and there since I’m a cardholder and longtime power-up member but today I walked in and was instantly bashed for being in the store by the big white guy with blonde hair w/glasses (didn’t get his name). He told me that I should stay home and avoid coming in to the store because of covid and that even though I was wearing a mask and social distancing I should not be out. After that I honestly felt uncomfortable and decided to leave...

Juan Ramos Posted on Google 5 years ago

Fantastic experience: Is a great place to find everything you need and with great price

Veronica Savala Posted on Google 5 years ago

Fantastic experience: Awesome staff

Olivia H Posted on Google 5 years ago

Negative experience: Horrible! The manager at the store (heavy set with long hair and glasses) tonight was just obnoxious and rude. He was being a smart mouth with my 6 year old son who only had a question. He then had the audacity to ask everyone in the store why were we all there for on a Saturday night? That we should all be at home. The only reason why I am giving a two star was because the other employee there was nice to us.

Justin Pruitt Posted on Google 5 years ago

Fantastic experience: Simply The Best Gamestop In Existence. Grade AAA Customer Service!!! Ben Rocks!

John Boice Posted on Google 5 years ago

Fantastic experience: The staff there are informed and well versed on games and consoles. Nice to talk to.

Delia Garcia Posted on Google 5 years ago

Fantastic experience: I havent been there yet, but I did call for information, and the young man, (i CANT BELIEVE I FORGOT HIS NAME), I think it was Brian??? Anyways, he was super nice, super HELPFUL, and had GREAT CUSTOMER SERVICE...

caesar1 caesar1 Posted on Google 5 years ago

Fantastic experience: Nice people good service

Josue Manzour Posted on Google 5 years ago

Positive experience: Depends on who's working that day/night

Garen Loshkajian Posted on Google 5 years ago

Negative experience: This location is closing by the end of August

PJ_MARS9 Posted on Google 5 years ago

Negative experience: Terrible service-- the guy didn't even iknowledge me that morning, or wasn't trying to help me when I asked him for a particular game and. you wonder why things are going digital keep up the terrible job, 1Star

edgar ramirez Posted on Google 5 years ago

Fantastic experience: I love going here my favorite game stop the staff is always nice and helpful my personal favorite I went there the other day the man working behind the counter was really nice and awesome and the game selection was awesome keep it up

Jesso Madcity281 Posted on Google 6 years ago

Negative experience: Couldn't accept cash! No wonder they're going out of business.

Andres Salazar Posted on Google 6 years ago

Negative experience: Razista. Por ablar español

rafa M. Posted on Google 6 years ago

Fantastic experience: Even makes me wanna work here.

Alyxander Cooper (Alyx) Posted on Google 6 years ago

Positive experience: Good selection of games and the people there were super friendly and energetic. I really enjoyed talking to them about my picks. I have 2 older systems and they had plenty of games for those systems and we're more than willing to help me find what I wanted. One of them even looked up a nearby store and had them put a game on hold for me that I was specifically looking for.

GameFreak Doc Posted on Google 6 years ago

Negative experience: Poor

Iris Milagros Gonzalez-Casas Posted on Google 6 years ago

Fantastic experience: Very friendly place

Zach Rocha Posted on Google 6 years ago

Fantastic experience: Great and quick service, also well stocked!

Nicole Burkhart Posted on Google 6 years ago

Fantastic experience: Favorite gamestop

tammy strunk Posted on Google 6 years ago

Fantastic experience: Super great games for the whole family

Dalia Posted on Google 6 years ago

Fantastic experience: This is the only gamestop I like to go to rgw employees are awesome and they usually have what we want!

Sergio Arambula Posted on Google 6 years ago

Fantastic experience: Great staff. I always have a blast going in there. Very knowledgeable about games and accessories.

Juan Rodriguez Posted on Google 6 years ago

Fantastic experience: Ok place

Abel Anastasiou Posted on Google 6 years ago

Fantastic experience: It's GameStop what can you say

Brittany z. Posted on Google 6 years ago

Fantastic experience: Great service

romeo salas Posted on Google 6 years ago

Fantastic experience: Good place for collectibles and games

Katina Addison Posted on Google 7 years ago

Fantastic experience: They have better deals

Andree Brisco Posted on Google 7 years ago

Fantastic experience: Good prices

Michael Steward Posted on Google 7 years ago

Fantastic experience: I changed my opinion of this place it got alot better speacialy cuz this was my favorite location to go too

angel lopez Posted on Google 7 years ago

Negative experience: Don't help

Mr. Clippy Posted on Google 7 years ago

Positive experience: My go to for the last 14 years or so. Not the best, but then again..... Gamecrazy was better

Patty Hernandez Posted on Google 7 years ago

Positive experience: I've been coming to this location since my son was 4.. 14 years now.. and the guys are pretty helpful. they get crazy busy around the holidays but what else is new.. they've always been helpful to me.. a mom with no clue about games.

Mike Stilwell Posted on Google 7 years ago

Fantastic experience: Place is awesome and the people there are beyond helpful!!!

Hannibal Hendrix Posted on Google 8 years ago

Fantastic experience: Really helpful staff

Zachary Flores Posted on Google 8 years ago

Fantastic experience: Best games in the area! This should be the prestige store! The managers and the staff are friendly and knowledgeable

Rose Trevino Posted on Google 8 years ago

Positive experience: My Grandchildren like it

Margie Victor Posted on Google 8 years ago

Fantastic experience: Popular place,good deals, helpful/knowledgeable staff.

Rebecca Dove Posted on Google 8 years ago

Fantastic experience: The employee was knowledgeable and courteous.

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View address and contact details
108 Southmore Ave - 77502, Pasadena
+1713-473-2317

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