GameStop

3133 Lebanon Pike #105, 37214, Nashville

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

GameStop has not filled in their description yet.

Our comment from Padel.us about GameStop:

GameStop is highly regarded as a go-to destination for gaming enthusiasts, known for its friendly atmosphere and helpful staff. Customers frequently praise the store's personnel for their exceptional service, noting that associates are both knowledgeable and eager to assist with any gaming queries. According to multiple reviews, the team goes above and beyond to create a positive shopping experience. Many users have highlighted specific employees, like Autumn and Paul, who are commended for their dedication and customer service orientation.

Visitors appreciate the variety of games available, making it easy to find something for everyone. The store is often mentioned for having a well-organized layout and a clean environment, enhancing the overall shopping experience. Additionally, customers have reported great deals on pre-owned games and merchandise, making it a favored spot for gamers looking to save.

Overall, GameStop stands out for its commitment to customer satisfaction, along with a strong selection of gaming products that cater to both seasoned players and newcomers alike.

GameStop: Reviews

4.3/5 (112 Reviews)
candy g Posted on Google 4 months ago

Fantastic experience: Small friendly places . Very helpful. Grandson loved his gift

Monica Howard Posted on Google 6 months ago

Fantastic experience: Highly recommend this location William has to be, hands down the nicest and customer service oriented person I've meet at Gamestop! If you have questions concerns etc this is the place to get all your gaming questions answered!

Max Mcclain Posted on Google 11 months ago

Fantastic experience: Amazing service while trying to find a Seagate hard drive for Xbox 10/10 recommend this place

stephen pages Posted on Google 1 year ago

Fantastic experience: So many cool games to pick from

Cody Packard Posted on Google 1 year ago

Negative experience: They don't open till 12.

Sam Haiman Posted on Google 1 year ago

Negative experience: Incredibly poor customer service and generally weird vibes. Guy behind the counter blessing and praying with one of the customers and also insulted my haircut? Lmao

Elizabeth Hinner Posted on Google 1 year ago

Fantastic experience: Three of the nicest, helpful people assisted me and my daughter in a birthday gift for her dad’s birthday. She was able to get him some amazing gifts thanks to the staff recommendations and help. One man went out of his way and looked up a game for me and filled me in on details of its release etc. Bonus win we also scored a Star Wars Grilled Cheese Maker. I mean come on! Who doesn’t want Star Wars Grilled Cheese! Thanks guys we will be back!

Opinion Oracle Posted on Google 1 year ago

Negative experience: I showed up here during business hours and the stored was closed. Very unprofessional and inconsiderate.

Tyler Durdun Posted on Google 1 year ago

Negative experience: Don't come here the service sucks. I come to the store 5 hours before the store close and the girl don't wanna do my trade ins. I just wanted to trade my games and buy a new one and she throw a tempered tantrum like a child so I just left unbelievable. You so lazy you can't do a trade in. Like why work at GameStop if you don't want to service customers. Wish I knew her name so I could be more specific.

Benjamin Cool Posted on Google 2 years ago

Fantastic experience: Friendly staff, location is clean

Stephen Carlson Posted on Google 2 years ago

Negative experience: Ordered a PS5 for pickup. Store says it opens at 11AM. Got there 10 minutes before opening and waited until 11:30 AM before leaving. Returned at 12:30 PM to the store still closed.

Timothy Hagan Posted on Google 2 years ago

Negative experience: Terrible customer service

Alex Posted on Google 2 years ago

Negative experience: I went to this location to pick up a PlayStation 5 I bought online. Store website says they will be open at 12pm, I showed up at 12 sharp, and the store was still closed. Me that used to work in the retail business, I understand things happen. Openers running late and whatnot, so I just sat in my car and waited. By 1230, the store still wasn’t open. I had to leave for work and couldn’t wait any longer. Sounds like someone needs to be written up or let go

Ashtin Rose Posted on Google 2 years ago

Fantastic experience: Great prices

Darren Kelly Posted on Google 2 years ago

Positive experience: I would actually give this between three and four only because it depends on the associate working at the time upon entering and their knowledge.

Yiming Xu Posted on Google 2 years ago

Fantastic experience: Great place to get ptcg!

Lester Murphy Sr. Posted on Google 3 years ago

Negative experience: Gamestop took my points away. Like all chain big box stores they cancel your points due to policy changes. Well I too have policies. One of which is never buying anything else, EVER, from Gamestop. Everything they sell can be obtained from somewhere else. Now I no longer have to drive to get what I want. Shame on you Gamestop.

Patrick Danaher Posted on Google 3 years ago

Fantastic experience: I enjoy stopping in here with my daughter. Always very kind and helpful.

Aaliyah Martinez Posted on Google 3 years ago

Negative experience: The people here were very rude the man who looked like he was the manager was very impolite and rude he had a problem because i wanted to trade a game in and i had a warranty on it will never go back here again

Social Debonair Posted on Google 3 years ago

Fantastic experience: Excellent service, knowledgeable and personable. She was the only one working and handle at least 6 families simultaneously. Autumn deserves credit for her cool under pressure and exemplary customer service.

Jerry Graham Posted on Google 3 years ago

Positive experience: Nice store. Friendly staff. Highly recommended.

Jea Bee Posted on Google 3 years ago

Fantastic experience: Good service, knowledgable staff.

brody picha Posted on Google 3 years ago

Negative experience: Came to GameStop after work because they don't close till 9 get here and they have already closed everything down and put the shutter down

Jack Posted on Google 3 years ago

Fantastic experience: Great management and staff in the store. Had some inconveniences in which the staffs were able to take ownership and find a solution.

Jerry Fisher Posted on Google 4 years ago

Negative experience: I Went There and got A 200 Dollars Steam Card And I Couldn't Use Them So I Try To Return They Wouldn't Take Back I Wanted A Refund but They Say Once It Leaves Store They Wouldn't Take Back So I Will Not Never Have Everything Else to do with GameStop They will Take Your money and Want Give you A Refund If Your Cards Haven't Been Used At All I think That Is So Wrong Of GameStop They Will Loss My Business with Them They are Terrible On Business

Haley Hardin Posted on Google 4 years ago

Negative experience: Me and my boyfriend were just killing time and doing some window shopping. So we decided to go to the GameStop here just to look around. We were greeted by two employees: one was standing behind the desk and one was stocking. They asked us what we were looking for and we just said we were looking around like our intentions in the first place. But the guy who was stocking kept at us asking us if there was anything specific we were looking for and we kept on repeating ourselves telling him that we were good and it just kept going for a few minutes until we decided to leave. I understand meeting quota trust me I work in businesses where meeting quotas are important but there are much better ways to do it than being down customers throats and pressuring them and trying to get a deal from them.

Lauren Toleno Posted on Google 4 years ago

Fantastic experience: Had an incredible experience today. Autumn went above and beyond for my son and his first Switch. Looking forward to returning.

Rick JoneS Posted on Google 4 years ago

Positive experience: Great service ,friendly

Michael Shuttleworth Posted on Google 4 years ago

Fantastic experience: Autumn was there to save the day!!

Matthew B Posted on Google 4 years ago

Fantastic experience: They always take good care of me when I visit. I appreciate all the time they spend answering my questions about upcoming POP drops.

Danette Winkler Posted on Google 5 years ago

Positive experience: Need more games in stock for smaller kids Age 6

Daniel Grantham Posted on Google 5 years ago

Negative experience: I visited this store for less than a minute, around 7:30 pm this last Tuesday. My experience highlights the issues with GameStops current business plan. I have been considering buying a Nintendo Switch, so I stopped at GameStop to look at some options and maybe speak to an expert. I walked into the otherwise empty store, and the single employee working did not welcome me. The customer service skills of that employee were beyond poor. There is so much room for improvement for the staff at this location. The employee was not enthusiastic, not a customer advocate, nor had any desire to assist. I walked to the counter and initiated our brief conversation: "Hi, I'm interested in buying a Nintendo Switch" "Okay." "Could you show me where they are?" "We don't have any." "Do you mean you're sold out?" "yes" "Okay, thank you."

Gene Howell Posted on Google 5 years ago

Fantastic experience: Good Crew working here

Jessica Carter Posted on Google 5 years ago

Fantastic experience: Super nice staff! Great experience

Donna Q Posted on Google 5 years ago

Positive experience: The clerk was very helpful

Steavie Turner Posted on Google 5 years ago

Fantastic experience: Found what I need and also found out that some new games on the ps4 will work on the ps5.

David Monroe Posted on Google 5 years ago

Fantastic experience: Best game store ever

Pauline Williams Posted on Google 5 years ago

Fantastic experience: Super staff. I walked in and was immediately greeted. The staff was very knowledgeable of their products and I was able to purchase high demand items in-store. One item was out of stock so they ordered it to ship to my address at no charge. Very efficient.

Ryan Zeigler Posted on Google 5 years ago

Positive experience: Not a whole lot left in the store. Employee was really helpful, but you can tell only the newest stuff matters

Taryn McDonald Posted on Google 5 years ago

Positive experience: Not many choices, well not as many as I expected anyway

Carolin Maxwell Posted on Google 5 years ago

Fantastic experience: There is so many games to choose from

Tracy Pinkard Posted on Google 5 years ago

Fantastic experience: Great customer service

TTV _PorkNBeans Posted on Google 5 years ago

Fantastic experience: There really nice ive been there many times always have great customer service

Slayaja Posted on Google 6 years ago

Fantastic experience: Friendly, and helpful staff. Keep it up!

Christopher Batson Posted on Google 6 years ago

Negative experience: Worst experience ever and I’ll buy from amazon instead from now on .

Joshua Johnson Posted on Google 6 years ago

Positive experience: Always enjoy my visit. The employees are very nice and helpful, they also leave you to browse in peace if you're not seeking something specifically. They do run deals and specials but some items seem a little pricy but nothing is really outrageously high or anything. I give it 4 stars, but if the prices were to drop some then it'd definitely get changed to a 5 star from me.

Victoria Williford Posted on Google 6 years ago

Positive experience: Nice selection and the staff is great with questions.

Yeroc Yevad Posted on Google 6 years ago

Fantastic experience: Employees were very informative as well as extremly helpful..

H. Mitchell Posted on Google 6 years ago

Fantastic experience: They were very helpful, and I received a better deal than I expected.

James Spriggs Posted on Google 6 years ago

Fantastic experience: I have been coming here for years always helpful and knowledgeable!

Cheese 2000 Posted on Google 6 years ago

Fantastic experience: Employees were nice and the store was clean

jeffrey fry Posted on Google 6 years ago

Fantastic experience: Great guys in there. Very helpful

samuel adams Posted on Google 6 years ago

Negative experience: Used games are so overpriced and when you go sell your games they offer you less than half of what they sell it for, there are other places you can get games for a cheaper price. No wonder why their stores are always dead.

Katonyia Fernandez Posted on Google 6 years ago

Positive experience: Good customer service

Logan Knaus Posted on Google 6 years ago

Fantastic experience: Very polite staff

Zachary Nixon (Zachmire) Posted on Google 6 years ago

Fantastic experience: Great store, great selection, and great staff. Very friendly folks!

Jesus Jesus Posted on Google 6 years ago

Positive experience: Has great games.

Regent TheLette Posted on Google 6 years ago

Fantastic experience: Very friendly and helpful staff

Randal Swindle Posted on Google 6 years ago

Fantastic experience: My go to place for my PS3. Great deals on preowned games and controllers.

Jesse Shinn Posted on Google 6 years ago

Fantastic experience: Good staff and knowledgeable as well.

jonathan wilburn Posted on Google 7 years ago

Positive experience: Like most GameStop locations, this place has a good selection of new and used games for a number of consoles. However, what sets this one apart are their excellent associates. Every time I've been there, the sales staff is friendly and knowledgeable without being condescending to me (a 40-something that hasn't been gaming for a few years) or my son (age 8, and a beginner). They're a great resource to their store.

Marcelo Lobato Posted on Google 7 years ago

Fantastic experience: Games muito bons

Courtney Keaton (Courtney) Posted on Google 7 years ago

Fantastic experience: Great place to get my son anything he needs for his PS4 Pro

Chris Moore Posted on Google 7 years ago

Fantastic experience: Kid likes this place

J Ahlander Posted on Google 7 years ago

Fantastic experience: Had my game allowed pre order. Guarentee to have on release date.

Peeta Paan Posted on Google 7 years ago

Fantastic experience: My son loves this place

Jared Hincy Posted on Google 7 years ago

Fantastic experience: Very knowledgeable staff.

Sarcasm Posted on Google 7 years ago

Fantastic experience: Just great

Kristopher Smotherman Posted on Google 7 years ago

Fantastic experience: So, the employee was so helpful, he actually talked me out of buying something I didn't need, and took his time to explain why. With service like that, I found something else to buy, so by talking me out of buying something I didn't need, not only did I spend the same amount of money, but they just made a customer for life!!

Mr. Q Posted on Google 7 years ago

Fantastic experience: Great customer service, easy to find what you need and theyre courteous, will definitely be returning

Chris Oliver Posted on Google 7 years ago

Fantastic experience: Great location and place. Paul is awesome! Disney lover extradonare

Jason H. Posted on Google 7 years ago

Fantastic experience: Staff is super friendly, love talking to them

Marty Sanderson Posted on Google 7 years ago

Positive experience: My kids love it, and I they are pretty fair when you sell games and stuff to them... You get more than you would pawning it.

Nathanael Blankenship Posted on Google 7 years ago

Positive experience: Friendly staff and classically current collection of games as well as novelties. If you're looking for anything pre-owned, Gamestop is still the place to get it.

Antonio Perez Posted on Google 7 years ago

Fantastic experience: Great staff and selection. They pay well for used titles too.

Denny Schram Posted on Google 7 years ago

Fantastic experience: great people!!! very polite!!!

Raphael Covington Posted on Google 8 years ago

Positive experience: Nice location, nice stock of games and merch and the employees were knowledgable and willing to help. Even helped me to get a discount on my trade ins.

Arden Shackelford Posted on Google 8 years ago

Fantastic experience: Very clean and organized store. Staff (Zach)was awesome! Very helpful and friendly. Thanks guys!

Ronad Raggins Posted on Google 8 years ago

Fantastic experience: Good gamestop, always nice to me.

James Hunnicutt Posted on Google 8 years ago

Fantastic experience: The store manager, Paul, personally drove to another store to get a product for me. This store will continue to get my business thanks to the great customer service.

Shane Graybill Posted on Google 8 years ago

Fantastic experience: Always great service.

Jeff Tye Posted on Google 8 years ago

Positive experience: Friendly staff

Troy Crittendenft ugh Posted on Google 8 years ago

Positive experience: This is the most coolest place

Gwendolyn Be Grateful Posted on Google 8 years ago

Fantastic experience: With my son

Jose Vasquez Posted on Google 8 years ago

Fantastic experience: Great service

Melanie Johnson Posted on Google 8 years ago

Fantastic experience: Excellent service!

Orlando Garcia Posted on Google 8 years ago

Fantastic experience: Lugar perfecto para encontrar todo lo relacionado a tus vídeos juegos. Favoritos

Ruth Williams Posted on Google 8 years ago

Positive experience: Good prices

Ryan McMillan Posted on Google 8 years ago

Positive experience: Though we experienced some difficulties one night, the next day all of our problems were fixed and the manager more than made up for the mistakes. Over all I'm pleased with the store very much

Terrence Bryson Posted on Google 8 years ago

Fantastic experience: They are very helpful.

SakuraSenpai (Anime Hacker Gurl) Posted on Google 8 years ago

Fantastic experience: Great, it has video games for all sorts of devices, gift cards, plushes, and even toys.

Dee Webb Posted on Google 8 years ago

Fantastic experience: Good prices.

Sam Proctor Posted on Google 8 years ago

Fantastic experience: Awesome

Kenneth Shockley Posted on Google 8 years ago

Fantastic experience: Always friendly

N C Posted on Google 8 years ago

Fantastic experience: The employees were very helpful and nice.

Walter Baker Posted on Google 8 years ago

Fantastic experience: Very helpful and friendly employees clean and overall a very nice place to shop especially for pre-owned games and Five Nights at Freddy's and the Five Nights at Freddy's sister location games and toys

KERSHAW KreW Posted on Google 8 years ago

Fantastic experience: Very cool place

N S Posted on Google 8 years ago

Positive experience: Games good

Josh K Posted on Google 8 years ago

Fantastic experience: Very friendly helpful staff they push the game cards kind of hard on you but overall very helpful and knowledgeable

Michael Watson Posted on Google 9 years ago

Fantastic experience: My go to for gaming

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