Kick Back Gaming

1409 N Cotner Blvd, 68505, Lincoln

Kick Back Gaming is a local buy, sell, trade shop with a goal of building a strong gaming community in Lincoln! Working towards bringing Esports to Lincoln.

Opening hours

  • sunday: 12h-19h
  • monday: 12h-19h
  • tuesday: 12h-19h
  • wednesday: 12h-19h
  • thursday: 12h-19h
  • friday: 12h-19h
  • saturday: 12h-19h

Our comment from Padel.us about Kick Back Gaming:

Kick Back Gaming stands out as a premier destination for gamers in Lincoln, offering an extensive selection of retro and modern video games, consoles, and accessories. Customers frequently praise the store's impressive inventory, which includes rare and hard-to-find titles across various platforms, from classic Atari and Nintendo systems to the latest PlayStation and Xbox releases. The staff is consistently highlighted for their exceptional hospitality, deep knowledge of gaming history, and willingness to go above and beyond to assist visitors. Whether helping a customer troubleshoot a technical issue, repairing electronics through their partnered service, or simply providing friendly advice, the team ensures every guest feels valued and supported. With reasonable prices that often beat online retailers, a welcoming atmosphere complete with play areas for testing equipment, and a strong commitment to community engagement, Kick Back Gaming is widely regarded as the best local choice for all gaming needs.

Kick Back Gaming: Reviews

4.7/5 (154 Reviews)
C Kuta (Ckuta) Posted on Google 1 week ago

Fantastic experience: Great local gamestores are hard to come by however kickback is the best one in Lincoln, staff is helpful and there is always something new to see Brought my 2ds in for a repair and Levi was quick to repair it and show me how I can fix the problem if it comes up again. Great place.

Sacinyan Posted on Google 1 week ago

Fantastic experience: They did their best to fix a pokemon black cartridge that looked beyond repair, and actually got it to work, nicest staff would and will go again!

Josh Maher-Amundson Posted on Google 3 weeks ago

Fantastic experience: Excellent help and service

gaming ragebomb Posted on Google 3 weeks ago

Fantastic experience: Very pleasant and fun experience with the shop owner , very kind and humble experience

ITHROWKIDS OUTWINDOWS Posted on Google 3 weeks ago

Fantastic experience: i cant recommend this place enough! Helps with ANY question i always find myself coming back, Levi is always a great help ask for him and give him all ur money!

Jason Healy Posted on Google 3 weeks ago

Fantastic experience: This place is awesome!! These guys are way cool and helpful. Great prices.

Nakyta Posted on Google 4 weeks ago

Fantastic experience: Awesome place really cool games and levi is a awesome dude to go to highly recommend if your looking for anything videogames related or need service done to one check them out

Evan Novosad Posted on Google 4 weeks ago

Fantastic experience: I brought my copy of DKC2 for SNES to them and the technician Levi fixed it for me super quick! He was very friendly and helpful

Lucy Hanson Posted on Google 1 month ago

Fantastic experience: That Levi guy is pretty cool!

Alawishes Frank Posted on Google 1 month ago

Fantastic experience: Excellent customer service very friendly and helpful

Brett Monge Posted on Google 1 month ago

Fantastic experience: Took my son here today to buy a game. Helpful and generous!

M M Posted on Google 1 month ago

Fantastic experience: Great selection, nice employees, I look forward to my visits. Just wish there was less stuff locked up, but that is apparently changing soon.

Trevor Bishop Posted on Google 1 month ago

Fantastic experience: Super helpful staff. I will be going here from now on for any gaming stuff

Tony Stank Posted on Google 1 month ago

Fantastic experience: THIS SHOULD BE YOUR GO-TO FOR EVERYTHING GAMING IN LINCOLN!!! The owner and staff are all passionate and knowledgeable about everything they sell, and even then, they still make sure to give you the most reasonable prices possible. Retro games, modern games, physical media, trading cards, and more. You cannot go wrong with stopping here. To top it all off, the partnered company, GearUp Electronics, are extremely talented in repairing most electronics you may have. 11/10 stars from this happy customer.

Chase Brewster Posted on Google 1 month ago

Fantastic experience: I won’t go anywhere else for games, Levi and Rich have showed incredible customer service and are always looking out for the community. If you want to be taken care of and feel like you matter then do your business with them.

Jared Posted on Google 2 months ago

Fantastic experience: Highly recommend Kick Back. Friendly staff, great selection, just good vibes all around.

Andrew (Drujerman) Posted on Google 2 months ago

Fantastic experience: Huge selection of used games, including many classic and rare titles.

Bradley Reed Posted on Google 2 months ago

Fantastic experience: Decided to browse while getting repairs done at Gear Up (in the same building but run by a separate guy) and they have an INSANE amount of classic and hard-to-find games and consoles! They also have plenty of newer selections as well, and they even let me swap out a game for another version when the first one I bought was not compatible with my console. Will definitely check back from time to time.

Linda Posted on Google 2 months ago

Fantastic experience: I am so grateful this evening as I walk into kickback games and this young gentleman named Levi helped me with a PSP for my son who is deployed and he went above and beyond! Thank you very very much

Paul Farivari Posted on Google 2 months ago

Fantastic experience: They have a very large stock of retro to current games with various different displays. The staff was very welcoming and worked hard to make everyone felt helped. Each of them felt like they had a good history with gaming. I bought Atari controllers, and they had a front-end Atari system pre-setup for customers to play to vibe, which helped with testing out controllers. Got some really rare Mega Man games there as well. Worth the drive from a city over!

GR_Cycl0ne Posted on Google 2 months ago

Fantastic experience: Levi was absolutely amazing, great customer service all around and I sometimes come in just to talk and look for a game for my old ds collection. He ended up fixing my GBASP right up super fast and efficiently, works brand new and I couldn't have been happier to hear the emerald and boot up sounds.

zakkk Posted on Google 2 months ago

Fantastic experience: Best gaming store in Lincoln for all gaming needs hands down! Amazing hospitality I will be returning.Helped me get back into playing my NDS!

Marx Chase Posted on Google 2 months ago

Fantastic experience: I don't think I can say enough kind things about the staff here! These are people who know the places you've been and could go, but i'm here to tell you: That's just one reason this will be your new mainstay and you won't have to run the gas down any further. I watched someone take care of 5 customers back to back with questions from homebrewing, laser fix, trade ins, and more. All of them left not only happy, but they made sure they felt like a million bucks and better than when they walked in the door. These are good people. They care about YOU. Not the credit, no dancing around an inquiry, a problem, or what you got. A moment to give and even teach sometimes too. I wish them nothing but the best, and thank them for what they've given already.

Retro kat Posted on Google 2 months ago

Fantastic experience: I travel all over the entire U.S. for work, so I stop by a great number of game stores. And in terms of odds and ends, the store has more stuff than I've seen in most states. And by far some of the most friendly people in the store I've ever seen. So good, when I came back the next week to do more work in the area, I had to stop by!

Patric Cardwell Posted on Google 2 months ago

Fantastic experience: Large selection of games for all consoles and fair prices. Friendly staff and they can do multiple repairs. Maybe be the best gaming store in Lincoln. Definitely recommend if your looking for older PlayStation or Xbox games

Rob T Posted on Google 2 months ago

Fantastic experience: Levi was great at repairing my SNES. Thanks again levi

Chad Vietz Posted on Google 2 months ago

Fantastic experience: Cannot recommend this place enough! Their prices are excellent and often compete with or beat online prices. I recently purchased an xbox one and found it had an issue with reading discs a few days later. When I took it back for an exchange, they offered to exchange it for an xbox one s due to the trouble I had went through! Couldn’t be happier! I was helped by Levi who was kind and very knowledgeable. This was at the end of a busy day and they still took the time to talk with me and answer any questions I had. Consider me a loyal customer after this experience!

Rochelle Henry Posted on Google 2 months ago

Fantastic experience: This place was great guy behind the counter really seemed to enjoy his job wanted to help us anyway he could. explained well when we had questions about the game we were looking at purchasing. This place has so much to offer for everyone and every setup. Will definitely be back when we are in town again sometime! Thanks again for the great experience in your store!!

Natalya G Posted on Google 3 months ago

Fantastic experience: Omg these guys are great!

Cody Posted on Google 3 months ago

Fantastic experience: Brought in a an old Ps2 Memory card that wouldn’t read anymore due to the plastic being loose. Levi fixed it up very quick and was great about communicating his process and the time it would take. Free of charge too due to the simple fix it ended up being! Thank you Kick Back Gaming!

Brandon Collins Posted on Google 3 months ago

Fantastic experience: Great friendly staff. Got me a new console power supply and made sure it worked first. I bought a game that wouldn’t read the disc and they replaced it fast and easy. I’ll definitely be back.

Carrie Remmers Posted on Google 3 months ago

Fantastic experience: Tech spent an hour getting my N64 and games cleaned up and running - 10/10 - these guys are the best in town!

Garrett Williams Posted on Google 3 months ago

Fantastic experience: Recently had my xbox repaired and it didn't cost me an arm or leg. Also purchased some ps2 games in working condition. One of the owners I met was very nice and we had fun playing foosball. Great place overall!

Cody Wainwright Posted on Google 3 months ago

Fantastic experience: Place is awesome and the employees are friendly. Best place to go for your retro games or even just to chill in the back and game.

Blake Strecker Posted on Google 5 months ago

Fantastic experience: Kick Back Gaming has been one of the best things to come to Lincoln if you're into retro-to-modern gaming! Totally reasonable prices, unbelievable library of tons and tons of games from every generation you could imagine. Super knowledgeable and super polite staff who have always been helpful and welcoming to me could not recommend this place enough. Thank you KBG for helping me rebuild bits and pieces of my childhood and tap into the modern era!

Michael Meyer Posted on Google 5 months ago

Fantastic experience: Xbox my Xbox blue ray drive and got it back the same day. Kirk is super nice and does good work. I will always recommend

Travis Maahs Posted on Google 6 months ago

Fantastic experience: This is what we in the gaming community call a “hidden gem.” This is my local and for good reason. I’ve never seen a store with a place to fix your various electronics, a place to buy a plethora of video games, from switch games, PS5, Xbox 360 to Sega Saturn/Dreamcast, and a place to build community/play tournaments. The prices here are also EXTREMELY reasonable. On top of that they have MULTIPLE comfy game set ups for any casual or hardcore gamer to literally “kickback” and play. Look, YOU ARE DOING YOURSELF A DISSERVICE BY NOT CHECKING THIS PLACE OUT IF YOU’RE a gamer. Better than Disneyland. What a home run, no more like a Grand Slam.

Kick Back Gaming
Kick Back Gaming

Thank you Travis for the kind words! We are thankful for your support and welcome anytime!

Larissa Turner Posted on Google 6 months ago

Fantastic experience: I love this little shop. All the staff are very friendly and helpful. There is a large selection of used games and console accessories with a few consoles as well. I've gone in a few times for replacement batteries for my handheld consoles and they had them in stocks. I've also gotten chargers, a few games, and a controller. Everything works as it should. Prices are reasonable. The store is clean and organized. My kids and I love to stop in regularly. Highly recommend!

Chad Policky Posted on Google 6 months ago

Fantastic experience: Greatest place in the world nice and helpful staff and the dude fixing electronics is my hero he fixed my gamegear and my Genius I'm living in the 90's again thank you fellas

Haris Parwani Posted on Google 6 months ago

Fantastic experience: Fixed up my ps5 hdmi really fast and nice, and was really nice.

Paul Love Posted on Google 7 months ago

Fantastic experience: I've found some obscure and unique games here! A hidden gem for sure.

Connor Triplett (Cnote) Posted on Google 9 months ago

Fantastic experience: Best place for video games in Lincoln staff is exceptional at there job they offer market prices could not recommend this store more

Sarah B Posted on Google 9 months ago

Fantastic experience: Awesome store!!

Dylan Krug Posted on Google 9 months ago

Fantastic experience: Nice selection of games to choose from. Helpful staff, and nice environment

Applekid O Posted on Google 9 months ago

Fantastic experience: So gamers screwed me over and these guys helped me out with my ps4 vr I highly recommend these guy they know what they are doing and have very good prices if you want a relyable system these guys are your best bet

Sparrow Posted on Google 9 months ago

Fantastic experience: This place is amazing especially if you’re looking for games on older consoles, like original Xbox, Xbox one, PlayStation 1, 2, 3, 4, and even Wii games! I was told from a GameStop worker from the gateway mall to check them out since I was looking for Castlevania games. I ended up leaving with Castlevania: Lords of Shadows, LittleBigPlanet, and LittleBigPlant2 for ps3. 3 PlayStation 3 games for under $30? Hell yeah! I will come back again next time I’m up here, I’m barely up in Lincoln since I live an hour and a half away.

Kale Posted on Google 10 months ago

Fantastic experience: Best game store in town! Will be coming back :)

Ryan Pavel Posted on Google 10 months ago

Fantastic experience: Without a doubt the best place for older and newer videos games, way better selection than other places in town. I will be going back for any gaming needs.

Dylan Davis Posted on Google 10 months ago

Fantastic experience: Best tech guys in town for gaming!! Very knowledgeable friendly staff!! I bought a halo edition series x from them for 600 plus the halo controller included.. when I was looking for them everywhere online they were either sold out or wanted 1000+for the halo edition. I specifically wanted it for the storage capacity! I was super blessed and lucky to find it from these guys for so cheap and if I ever have any issues they always answer my questions and solve my problems with the most sensible solution readily available at that time for the best bang for my buck if any bucks are transferred that is!! Hope to see these guys around for years to come as this is a very positive impactful place on our community.. very good hobbie if you ask me!

John Delgado Posted on Google 10 months ago

Negative experience: Sold me broken game

Kick Back Gaming
Kick Back Gaming

Hey John! Everything we sell comes with warranty you can bring it back to exchange or get a refund.

Alexandra Brase Posted on Google 10 months ago

Fantastic experience: We needed our ps5 controllers fixed! They were able to get us in quickly and get them fixed. Thank you so much for helping us out! Definitely will be back

Austin Belt Posted on Google 10 months ago

Fantastic experience: Where do I start? How to I put this place into words? It’s perfect. Heaven is real and it’s THIS store. A vast wonderland of video games new and old, common and rare. Game systems, collector’s editions, cords and controllers for whatever you need. All at stellar prices. It’s been well worth the drive from Omaha. I’ve gotten games I wanted for awhile now, some childhood gems, and I cannot thank the people who work here enough for notifying me when my biggest hunt of all showed up and then proceeded to work out a deal. They are incredibly kind, down to earth people who are passionate about all things gaming. Highly recommend.

Andy N Posted on Google 10 months ago

Negative experience: i understand if you are a LCS and selling at a certain price due to the prices given by distro, but clearing entire shelves so no one else can get any just to flip for high market is scummy. do better. especially when people like you just sell on the side.

Kick Back Gaming
Kick Back Gaming

This is a video game store this is not a card store. We do not carry any TCG products.

Micah Stulich Posted on Google 10 months ago

Negative experience: Very rude.

Kick Back Gaming
Kick Back Gaming

This review is part of a review bomb attempt

Grant H Posted on Google 10 months ago

Negative experience: I was so lucky to hit a restock with my son and we were second in line. My little guy was so excited to open some packs today. Turns out the owner of this card shop cleared the entire shelf. My son started crying in the car and I promised him that we would get some for him this weekend. Absolutely disgusting behavior from a grown man

Kick Back Gaming
Kick Back Gaming

This is not a card shop you have the wrong store.

steven wong Posted on Google 10 months ago

Negative experience: No wonder they’re always stocked up on Pokemon, uses his family to clear out shelves before people waiting in line can buy anything

Kick Back Gaming
Kick Back Gaming

This isnt a card store. This is a video game store, we do not carry anything TCG related.

Weston Posted on Google 10 months ago

Negative experience: Store owner was very rude to me when trying to purchase some sealed product from his store & is very firm on his price which is way over market. And then I also had seen him in person at Walmart with his nephew probably in first grade, who held his spot in line for a Pokemon restock while he walked off to wait for the vendor. Leaving a child alone is actually crazy for some Pokemon cards you’re a horrible person.

Kick Back Gaming
Kick Back Gaming

This is a video game store this is not a card store. We do not carry any TCG products. You have the wrong store.

Jon Chapman Posted on Google 11 months ago

Fantastic experience: Such a cool store, great prices and all around just an awesome place. They have consoles set up in the store just for people to come play, best game store I’ve been to.

Alec Kreikemeier Posted on Google 11 months ago

Fantastic experience: Absolutely best prices in town and the staff was super knowledgeable and easy to work with! Definitely worth checking out if you're not a fan of the corpo-nonsense of somewhere like GameStop, and want to support buying and selling local.

Todd O'Brien Posted on Google 1 year ago

Fantastic experience: Great new and old game selection. Some amazing oddities.

Lorne Houle Posted on Google 1 year ago

Fantastic experience: Stopped by Kick Back Gaming around 6 PM and the place was packed—which is always a good sign. I picked up a used NES Classic and Super NES Classic, both priced really well and in great condition. They’ve got a huge selection of vintage consoles, games, and parts. Despite being busy, the staff was friendly and helpful. Definitely worth checking out if you're into retro gaming.

Duane Collins (Sasquatch Militia) Posted on Google 1 year ago

Fantastic experience: This shop had a lot of older games for many gaming platforms: NES, SNES, Sega, all the PlayStations, Atari, all the XBoxes, and more. Pricing on some things was a little high but the selection was great. I will make the trip to go back if I want something from my younger years.

Timeline Man Posted on Google 1 year ago

Fantastic experience: Great deals on titles from almost any generation, incredibly friendly staff

Aidan Ziller Posted on Google 1 year ago

Fantastic experience: Went in to sell some old consoles and was very pleased with the prices I was given. The associates are all very respectful and helpful

Nate Powell Posted on Google 1 year ago

Fantastic experience: Best used game place in Lincoln.

Tony Augustus Posted on Google 1 year ago

Fantastic experience: Great store here! They have a solid variety from consoles to games and everyone that works there is friendly - you walk in and they treat you like an old friend. Super helpful! I brought back in some GB games I bought that weren't working and they were real quick to solving the issue. Their return policies are also very forgiving - they know the old tech from older gen games can be less than reliable sometimes. They are yet another local business I'll be returning to over and over again.

Bohdi F. Posted on Google 1 year ago

Fantastic experience: Not bad prices. I liked the place. I wish they had more variety of Xbox games but it's a cool place.

Jeremy Fleischman Posted on Google 1 year ago

Fantastic experience: Best place in Nebraska to look for video games! The selection is always changing with reasonable pricing. Prices for games are always visible making it so you dont have to ask for someone to grab something for you just to look at a price. The owner and his employees have been very nice, welcoming, and upfront about everything. From other stores, I've seen price gouging, lying, dirtiest, unhelpfulness, and rudeness. I have never once dealt with any of those toxic traits at Kickback Gaming. I've visited a lot of game stores around the US, and Kickback Gaming is in my top 5! If you haven't already, check them out!

Moonlight M Posted on Google 1 year ago

Fantastic experience: Love the place they got lots of games and they’re super good at helping you

Chris Zeleny Posted on Google 1 year ago

Fantastic experience: Large selection of games and consoles. Prices were fair and in line with market value. Staff was friendly and out going.

Mathew Lawson Posted on Google 1 year ago

Positive experience: Lots of old games to purchase.

Mike Ehrenberg (changerfett) Posted on Google 1 year ago

Fantastic experience: The only reasonable place in town for video games! Infinitely better than game room!

Micheal Posted on Google 1 year ago

Fantastic experience: Best place in town for video games!

mike ehrenberg Posted on Google 1 year ago

Fantastic experience: Best video game store in town! The owner and employees are very kind and fair. They are always the most supportive!

Michael May Posted on Google 1 year ago

Negative experience: Only offered me 15 dollars for a gently used PS5 controller bought for over 70 $ ? I don't think that's fair and a pawn shop offered more ..... Average customer service as well , good selection though

Casey Arnold Posted on Google 1 year ago

Fantastic experience: Absolutely amazing place!!! Prices are fair, the selection is great, and they guys were super helpful when my game would not read. They cleaned the cartridges and fixed a connection prong to help out and waited to make sure all games read. 100% recommend, I found my new go-to and I couldn’t be happier!!

Kelly Lilleholm Posted on Google 1 year ago

Fantastic experience: Employees are very knowledgeable and helpful great variety great store

Me oW Posted on Google 1 year ago

Fantastic experience: Absolutely amazing as far as gaming stores go. I started going there once Gameroom (or, Dial Up as they're called now) went downhill. Absolutely refreshing experience, and I definitely plan on buying more games there in the future. Also, their resurfacing prices are honestly the best in town.

Alex Posted on Google 1 year ago

Fantastic experience: Swung through for Black Friday 2023 and scooped up a bunch of great games at a killer price. A must stop for any collector. Planning a trip back in a couple months from out of state!

Jason Johnson Posted on Google 1 year ago

Fantastic experience: Lots of games and systems, they have an amazing setup in the back to play retro games and computer games. Staff is amazing and knowledgeable

Garrett Jurgens Posted on Google 1 year ago

Fantastic experience: Great atmosphere! Great deal!

Alex Vice Posted on Google 1 year ago

Fantastic experience: super quick and honest on every step in getting my ds fixed

Kenny Husser Posted on Google 1 year ago

Fantastic experience: Great store with a lot of variety for video games. Very friendly and knowledgeable staff. Events are always fun and friendly too. Recent renovations look great, haven’t had a chance to try the PCs but it looks awesome.

NATE S. Posted on Google 2 years ago

Fantastic experience: Helpful and friendly. Had everything I was after. Made special effort during a rush to get me taken care of. 10 out of 10.

Linda VH Posted on Google 2 years ago

Fantastic experience: The guys there were great and honest about the games we brought in to sell! Very nice store and much more organized than a competitor across town.

Todd Ottersberg Posted on Google 2 years ago

Fantastic experience: I purchased an old console. It had an issue. They fixed the issue quickly and offered extra assistance if needed for the future.

sidhawthra turley Posted on Google 2 years ago

Fantastic experience: Yup perfect customer service expert on questions and I'm very pleased to say I'll be back for all my gaming needs .

Shiloh Posted on Google 2 years ago

Fantastic experience: Only place in town that cleans dvd's and video game disks and cheap!

jonathan colon Posted on Google 2 years ago

Negative experience: Worst experience ever! the owner cancel my online order after 4 days, when i asked about tracking info. He told that it was busy because an event on his store, and didnt give my package any importance after i paid.He was rude and called me jerk. He have reputation all over fb collectors group of being rude and terrible consumer service. Beware!!

Kick Back Gaming
Kick Back Gaming

Order was cancelled due to individual being a bully. We will never stand for bullies. Was very disrespectful to us. We only have 1 person working on packages and during busy periods it can take a few business days to ship out. This individual expected 2 day shipping when we very clearly stated it would be a few days. We are here to build a welcoming gaming community, we don’t need any bullies.

David Nagengast Posted on Google 2 years ago

Fantastic experience: Been in this business multiple times and I must say Kick Back Gaming is every gamer's dream spot. Every single classic systems/games to the newest with everything also being reasonably priced. All employees and the owner are HIGHLY knowledgeable with anything you need help with. Would definitely give this place higher than 5 stars if possible.

Didier Billiouxe Posted on Google 2 years ago

Positive experience: Nice alternative to the chain store! Nice collection of older systems and games.

Nicholas Cordonier Posted on Google 2 years ago

Fantastic experience: Kickback troubleshooted my console issues right in store. Offered me an options for repair or replacement. Received a great price on replacement of a Nintendo 64 console. Owners work the front counter so you get expertise and service as soon as you walk into the store. Would recommend for any and all gaming needs.

scotty lovelace Posted on Google 2 years ago

Fantastic experience: Great game store, huge selection of games, positive atmosphere to walk into. I will be back again for sure.

Scott Wanek Posted on Google 2 years ago

Fantastic experience: Awesome place

Adam Leach Posted on Google 2 years ago

Fantastic experience: Traded my games in here, he gave me really great prices for my games. I'm coming back again because of the great value!

Txic Deetv Posted on Google 2 years ago

Fantastic experience: Great place to go and get game Systems and games. Ask for hunter. Great vibes

Alex W Posted on Google 2 years ago

Fantastic experience: Best gaming place in town! I’ve bought everything from PS1 games to a PS5 there. Friendly staff and easy to work with, highly recommend!

lovetoskiwest4938 Posted on Google 2 years ago

Negative experience: The owner of Kick Back gaming is a scammer. I would avoid this business at all costs. He bought over $7,500 worth of games from us and claimed many games were missing. The day he got them he messaged me and was very polite at first. He said there were some issues with some games. There were 10 n64 games missing and 18 other Nintendo 64 games that he was not happy with the condition. So I said no problem, let's send them back. About an hour or 2 later, he said "just refund me $700 to cover the missing and "damaged games". I added up the value of the missing games and damaged games and it was around $700. So I asked if the refund included him keeping everything including the games in question and he said yes. So he wanted a full retail refund on the games he was not happy with. Not the % that he paid but a FULL RETAIL refund. I said no. So he said send labels and that he would open the return thru PayPal. I was fine with that. If you are not aware, when a return is filed but not a claim, there is no option to accept a return. I called PayPal and they told me to tell him to just put the tracking number in the messages between us. In the messages, I said I would accept a full return and issue a refund once I get the games back. The next morning, I asked him how many labels he needed and he said they all fit in one box. I said there's no way 320 games are going to fit in one box. Then he said "oh the box was ripped open and that's why there's missing and damaged games". I was like, why did you not tell me this yesterday??? So to me that is pretty scummy. He wanted a full retail refund on the games with bad labels and wanted to keep them and I said hell no. So he sent a picture showing ALL games in one box. I TOLD him the box would not survive the trip. He said he would add padding. The first picture shows the box CRAMMED. You can see how bad of condition the box was in when it was packed. Again, I told him that box would not survive the trip. He kept telling me to accept the return and I told him I can't because there is not an option. He then contacted PayPal, LIED to them and told them that I refused to accept a return so he escalated it to a claim just out of pure spite. I got the box back today and there was almost no padding for 330 games. Majority of the games are damaged and broken cases due to the packing job. So, you have all been warned. DO NOT DO BUSINESS WITH THIS COMPANY.

Seanbon93 Posted on Google 2 years ago

Fantastic experience: Best trade in prices in town!

Cae B Posted on Google 2 years ago

Fantastic experience: Love kickback gaming. Great selection of classics, my fiance and I always end up finding what we are looking for and more. Friendly staff. The t-shirts and merch are pretty cool as well, very nice material.

Leave your review about Kick Back Gaming:

1 = Bad
5 = Excellent

Kick Back Gaming appears in the following listings:

Other profiles you might be interested in

3.5 (189)
GameStop
GameStop

GameStop

View address and contact details
75 GATEWAY MALL #212 - 68505, Lincoln
+1402-465-4550
4 (200)
Gamers
Gamers

Gamers

View address and contact details
2711 King Ln - 68521, Lincoln
+1402-703-4403
3.8 (200)
Dial Up Games
Dial Up Games

Dial Up Games

View address and contact details
1713 O St - 68508, Lincoln
+1402-438-7161

Add your video game store to our directory for free

If you have a video game store and want to appear in our guide, send us your business information and you can appear completely free of charge.

Add your business for free

Find video game stores in United States

Find video game stores near you