GameStop

Fantastic experience: Staff is attentive and kind, was able to get from them what I needed for a quarter of what best buy was charging.

Fantastic experience: I was at the Gamestop in Manchester NH, the strip store not the mall. I can't tell you in words how much Dom helped me out when no one else could or would. I will not be going to any other gamestop.

Fantastic experience: Great Place. Picked up several things for my Grandson. The Cashier went out of his way to help me. Very Knowledgeable. My Grandson thinks im Cooler now... LMBO Poke'Mon Cards

Positive experience: I had a great experience with my trade in took a little bit for 2 consoles but the employee Collin was very nice and easy to work with.

Negative experience: Put me on hold for 15 minutes at 11:30am, I know GameStop isn’t that busy, lazy worker doesn’t wanna do his job

Fantastic experience: Great customer service!

Negative experience: The store manager, while just trying to be helpful; was VERY overbearing in trying to upsell me in pro membership, extra games, and a warranty. Just wanted the console and made that clear but he kept insisting on trying to sell me extras

Negative experience: Website clearly states GameStop accepts passports as valid ID. I was in there for over an hour pricing out a trade in. To be told by Dennis that he couldn’t figure it out. He called his manager who said ‘they don’t have a passport scanner’. After calling GS corporate the proper protocol was to call the store dedicated hotline for assistance with tech support errors. Dennis had the nerve to try to sell me something after wasting over an hour of my time.

Fantastic experience: They're so awesome there they're super helpful and very nice they have great prices especially for used consoles and they offer very good warranties on everything they sell and they honor it very easily with no issues. If something goes wrong with something you buy there used they will literally just give you a different one that works and they'll keep doing that until you get one that finally works perfectly worst case scenario.

Negative experience: Gamestop workers who can't do their job and have pre orders ready for when theybipen should be fired.

Negative experience: They won’t even answer the phone! Worst customer service ever. Why even have a phone GameStop?

Fantastic experience: Friendly employees good service

Fantastic experience: Best GameStop I have been too. I used to frequent the one in Bedford but now it's closed, so this it he spot now. Always chill people here working

Fantastic experience: Evan provided a great experience when i went in today. I’ll admit even up sold me for a better offer paying nothing out of pocket. Gamestop could use more reps like Evan. 10 stars

Negative experience: I called in to see if they had something and said the had two in stock, so I asked them to put it on hold. When I got there they did not not have the item I asked for but they told me I could look though the funko pops to see if I could find it. But there response was that someone stole them

Fantastic experience: Beautiful place

Fantastic experience: Had allot of great help trading in some old broken systems I could not find values on the website but they did the extra research and found out.

Negative experience: Knot happy with your work er

Negative experience: Be rude back at me, I don't care, but beware people, the employees here are rude as always, but what do you expect from a typical GameStop?

Negative experience: Lady kicked me out as soon as I walked in cause I “parked incorrectly”. It was 10am on Saturday 2.24.24. I didn’t know she worked for the town parking division and GameStop at the same time.

Negative experience: Manager stole $10 from my preorders...didn't notice until I got home.she is incredibly unprofessional and lost pre-orders on me multiple times.

Negative experience: Trash experience, ordered online and go to pickup when the receipt says I can and the guy says I can't have my Xbox. Had to pay with debit in person after already being charged online. Get home and the preowned Xbox is just tossed in a box, no packaging. Controllers joysticks mashed, Xbox scratched up and is absolutely disgusting filled, I mean filled completely with dust and junk. Its horrendous, returning this immediately.

Positive experience: All your gaming needs

Positive experience: Overpriced stuff the same as any other gamestop. Nothing good

Fantastic experience: Staff is well informed and polite.

Fantastic experience: Andy at the GameStop next to TJ Maxx is awesome! Was very kind and solved all my issues!! Definitely found a great worker so I hope management see’s that! Thank you

Negative experience: Have gone to the store 10 separate times and they either close early or shut down not open at all. I have given them about four months to fix this and they are still deciding when they want to be open I work nights I can’t afford to deal with a store in employees who don’t know who do their job

Positive experience: It's fun to be in there just to see the updates of games but it's even funner when you have the Money to buy the games

Negative experience: Google told us this store was open at 10am, the sign on the door says 10am as well. Arrive at 10:45am and store was completely locked up even though the lights were on inside. Called the store, no answer. Disappointed, this store needs to change their hours on google, storefront, and keep their customers updated. We understand the world is short staffed but do better please.

Fantastic experience: I love GameStop! I'm so happy with the service they all provide. Gaming is such a great therapy for depression

Positive experience: I like GameStop.... I've been coming here for 25 years now. I'm a dad and now I bring my 2 sons here to purchase games. I hope they stay in business for years to come. There is advantages purchasing here. Today I went and got my youngest son his birthday gift. They had it new or pre-owned. We went with the pre-owned option that was $30.00 instead of $60.00 new. Plus being a member we got another $5.00 off. So all said and done we paid $25.00 for a game that is $60.00. Half the price and u get the same warranty plus even better with pre owned u get a 7 day return policy for any reason with the game. If u purchase new and u open thr game, that is that... u own it. So there's some great advantages for pre owned.

Fantastic experience: Came here the other day to use my PRO $5 coupon that wouldn't work online on almost anything. Spencer at the front helped me out and insisted the coupon would work on anything in the store besides other forms of currency i.e. gift cards, etc. I ended up grabbing The Order 1886 for $6.99, used the discount (which wouldn't work for this exact game online) and only payed $1.99 for my next easy Platinum... I'd highly recommend just going into the store and using your PRO coupon for each month because GameStop online is broken y'all! Oh, and Spencer was super chill + an avid Raiders fan such as myself. Good dude, would highly recommend finding him for help.

Fantastic experience: If you want a game this is the place to stop and shop till you drop! Funko Pops they have you covered. Console accessories check, PC accessories check! You need to see it to believe it! Go and fulfill your wildest dreams at GameStop!

Negative experience: I don’t know who it was but some dude with long hair was very rude and had an attitude.

Fantastic experience: Went in to ask a couple questions and was given detailed and helpful information. The employees were very nice and welcoming

Fantastic experience: Pre-ordered was helpful and informative

Fantastic experience: Real good service they know what they doing

Fantastic experience: I went in to enquire about a certain product and although the store clerk knew exactly what I was talking about he had no such item in current stock. He was more than happy to give me a couple different places to go to try and locate the item I was in need of.

Positive experience: Its okay

Fantastic experience: Josh was very helpful finding a new headset for my ps5. Knowledgeable, courteous, and professional.

Negative experience: Just heard an emoyee tell a child they only sell systems to rewards members during events. Please join me in boycotting thus company.

Negative experience: If I could give it lower then 1 star I would.. i went there to trade in stuff and the person that was there was so rude and just all and all not not nice. The person in line in front of me was treated the same exact way. He had a attitude and was snippy for no reason. While inspecting my things for trade in he treated them awful. I had every intention of Getting in store credit and buying things but after that experience I just took the cash and left. I will never ever go back there.

Fantastic experience: Very helpful and polite staff everytime.

Negative experience: Horrible customer service, managers are rude. Go to mall or Derry before this one

Positive experience: The clerk had the personality of a wet towel

Positive experience: Staff was pleasant and helpful, store had great products, and they had awesome deals going on

Negative experience: Jeff was rude and vile. Avoid this place. He was dirty and clueless. I’d recommend buying digital and avoiding coming here. GameStop hires the worst people. If you really need to talk to someone I’d suggest going to Best Buy.

Negative experience: Spencer is extremely rude and doesn't know how to talk to people. Keep it up guys!

Fantastic experience: There always nice and amazeing. Always answer all my husband's ridiculous questions

Fantastic experience: To the MOOOOOOONNN!!!

Fantastic experience: Great store

Positive experience: It was good. The gentleman was very helpful and made really good suggestions as to what would be best to buy for my 15 year old gamers birthday. He was so happy when he opened our gift we bought. He said it was the best gift he got.

Positive experience: It's an alright Gamestop. Not as big or collectible heavy as the one in Bedford, but so far the employees are nice and won't hassle you in the few times I dropped in because it was more convenient.

Negative experience: Only selling switch consoles with a mandatory $70 warranty? Hard pass.

Negative experience: Doesnt bother to answer the phone.

Fantastic experience: Has a very good selection of games avaible compared to others which either have or feel like they have fewer games on the shelf,

Positive experience: Poor selection. Used games are almost as expensive as new games.

Positive experience: standard GameStop location. filled with multiple console games new & old and other popular media merchandise this store, like all others, keep sticking new price labels on the empty game cases about the store. why? the game disks or cartridges are locked up either behind the register or in a back room. why do I have to bring home game media cases with store price stickers on them? why if you are going to permanently put something on the cases can't it be a small colored sticker somewhere on the back or inside to denote price? I don't like having any stickers on my game cases. later on I found out I was charged for and given a game case missing the game disk. when I called to report the situation, the store personnel who sold me the game said he couldn't do anything. I was able to get the customer service number. I was told someone would contact me regarding the issue, but no one has to date. at another location, where the disk couldn't be found I wasn't charged. in fact, that person didn't charge me for one and when I called to report his error, he let me keep it no charge

Fantastic experience: Always greeted when you went to the store employees are great always answer the questions you asked and of course everybody loves a GameStop

Fantastic experience: The clerk was both knowledgeable and very helpful with everything I needed to know give her a raise

Negative experience: Horrible customer service

Negative experience: Terrible. They have a thousand item boxes displayed like keyboards, mouse and headphones for gaming but when you ask them for the item they tell you they dont have it. Very annoying

Fantastic experience: So great to have a physical game store in the neighborhood when you are in a pinch!

Fantastic experience: Friendly service

Negative experience: Nothing in stock!!

Negative experience: I went in looking to buy some star wars action figures in the game stop store on south willow in Manchester NH. But none that I was interested in were to be found. I would like to say though how dirty I found the floor in this place to be like it hadn't been vacuumed in months. I know we had the snowstorm a few days before I came in but whoever runs this store needs to keep it cleaner. It's a real turnoff.!

Fantastic experience: Not busy at the moment with very helpful staff

Fantastic experience: Thanks for all your help!

Fantastic experience: This is THE Gamestop I go to. It sucks that Kevin and Jason are gone but the newer staff is just as great. Down to earth and just all around good dudes. Also this Gamestop just gets the best stuff in somehow. I come here almost weekly.

Fantastic experience: Very helpful and friendly!

Positive experience: They are so knowledgeable and helpful

Fantastic experience: Guarantee was validated

Fantastic experience: Excellent store to shop employees are helpful and friendly they show customer service to the best of their ability I recommend using this store again and again

Positive experience: Chain for new and used videogames or equipment. This location is a little small but still has games in a variety of consoles. Some locations are larger than others or have a wider selection.

Positive experience: Their new game trade in policy blows

Positive experience: You better be careful on what you buy. And pay attention

Fantastic experience: Great place to sell old games very fair

Positive experience: Gamestop. Need I say more.

Fantastic experience: Great service and knowledge Branden was a huge help with everything

Fantastic experience: Always smiling people

Fantastic experience: Is a great place to go to for games at a cheap price

Positive experience: Knowledgeable, friendly what else can ya ask for? Maybe a better return value on games but thats a meme for a different day.

Fantastic experience: Good store for purchases of used games.

Fantastic experience: Friendly, knowledgeable staff and a good selection of games, consoles, and accessories

Fantastic experience: The games are awesome there

Fantastic experience: Brought brand new VR to trade in and the only have me 84 dollars for it... I used it 3 times and left in box. Ridiculous

Fantastic experience: Good service and had what i was looking for

Fantastic experience: Great price for games and great employee help me out

Fantastic experience: It was good

Fantastic experience: Very helpful & fast when checking out

Fantastic experience: They sell games I guess and you can get them at good deals

Fantastic experience: Good deals, helpful staff

Positive experience: Super bummed they never seem to have the game i want in stock.

Fantastic experience: Fun fast helpful every time

Fantastic experience: Bad

Negative experience: Its pretty funny how they rip you off you buy a game for like $60 dollars and then you go and try to trade it in and they only give you like 13 in cash total RIP off

Fantastic experience: They were super nice and helpful.

Positive experience: Ok. Check online prices of games especially if buying used. Sometimes Best Buy or Walmart has them cheaper brand new. I bought a used game and a new game. The used game was only a $1 savings vs buying new. Not a real savings

Fantastic experience: These guys know their stuff. They were very nice and very knowledgeable as to what games or systems to recommend for children

Fantastic experience: Great customer service