Level UP Gaming

Fantastic experience: I live in Virginia and make it a point to visit and buy from this shop whenever I'm in the NH / MA area. The owners and staff are knowledgeable and super friendly. The store always has some great inventory as well. Looking forward to shopping there again within the next couple of days!

Fantastic experience: Staff and store were amazing. Everyone was super nice. Would highly recommend this spot.

Positive experience: <<<<>>>>!!!!! Read their terms. See photo below. You been warned.

Fantastic experience: My favorite game shop everyone is so kind and personable and I’m beyond lucky to have this place so close to me. My favorite store to just hang out at and look around for a few hours. Level up single handedly brought back my joy for retro gaming.

Fantastic experience: I went into the store to purchase all the cables I needed for the Nintendo Wii as I only had the console and nothing else and Adam (I think his name was) and Crystal (hopefully I spelled her name right) were extremely friendly and helpful! They helped me find wha I needed and I went on my way. Upon getting home one of the cables appeared faulty when I set the system up. I called the store to start the process of swapping the av cable as I thought that was the initial issue. They asked if I could bring everything with me when I came back and Crystal helped me trouble shoot the wires and it turned out my ac adapter was the issue. They swapped it out easy peasy and even let me have the av to hdmi they were using in store as the one I bought was a little too bright when the Wii was on. TLDR; AWESOME customer service and overall amazing experience so come check them out next time you’re looking for retro game needs or even some newer stuff as they had a lot in stock!

Fantastic experience: Easily one of the best game stores ever. I've been to a bunch of game stores in my lifetime and Level Up Gaming is straight up legit video game heaven. The owners are very sweet and know so much about gaming. I always spend money here(haha). And I always have my 3DS on me just in case of a street pass!

Fantastic experience: My absolutely favorite store that I frequently visit! Amazing and knowledgeable owners, fair pricing, and great selection that is ever changing! I'm always going in with my 3DS to hopefully get a Street Pass from another customer and sometimes I do! Can't wait to stop in again and see what's new!

Fantastic experience: Honest, trustworthy, and very reliable place that cares. Hard to find these days. Visited and have done work with these folks and they are great.

Fantastic experience: Checked them out today for the first time. We will definitely be back. They had a great selection of video games especially a large selection of GameCube and Wii U games. Great selection and great service.

Fantastic experience: Went there last Wednesday from Plymouth NH she was awesome and very knowledgeable about genesis super Nintendo it was awesome having conversations about true gaming got a couple of genesis games fair prices will come back again!!!

Fantastic experience: Well organized store. Worth the drive. Excellent prices !!!

Fantastic experience: The best gaming store in New England. Adam and Crystal do a great job keeping a fresh inventory in the store and always take care of the customer. Love supporting this business whenever I can.

Fantastic experience: Friendly and knowledgeable service, fair prices

Fantastic experience: I went In to sell some games that had been sitting in my collection for some time, and had the distinct pleasure of talking with the owner on various topics, ranging from retro gaming, the current state of gaming, as well as the culture surrounding the preservation of physical game media. Not only was she down to earth but also incredibly knowledgeable and sincere. In our current market it's hard to find someone with integrity and a good sense of humor, and I was able to find both here. If you haven't stopped by you're missing out, I will absolutely continue to bring my business to Level-Up!

Fantastic experience: Just bought 2 gba cartridges for a very good price, people were super nice and the atmosphere was very pleasant and open. I’m looking forward to coming back again.

Fantastic experience: The best gaming store around! Great selection of new and retro games, with so many available consoles at an affordable price. The owners are friendly and intelligent. Comfortable environment. I've been to multiple game stores and this one remains my all time favorite

Fantastic experience: Outstanding retro gaming store. Great selection of PSP games which are tough to come by. Great service and super clean.

Fantastic experience: Pretty cool store! I came here to sell my Gameboy and games. The owners are wicked nice people and have created a pretty cool little business for themselves! Im not into games like when i was younger but anyone who's about that gaming life would absolutely love this store! Definitely worth checking out!

Fantastic experience: Adam was so helpful, love this place

Fantastic experience: I shop here all the time and honestly can’t say enough good things about this place. The owners didn’t just build a game store, they built a community. People come in to talk games, share pickups, get recommendations, and connect. That atmosphere is a huge part of why this shop stands out from big box stores and why so many of us keep coming back week after week. I saw another review criticizing the counter conversations and I don’t know what he’s talking about. If you need help, saying “excuse me” goes a long way. Standing there silently and then blaming customer service feels misplaced. The owners have always stopped what they’re doing anytime I or anyone else needed assistance. Great selection, fair prices, and even better people. If you’re into gaming at all, this place is absolutely worth your time.

Negative experience: Walked in there looking to purchase a 360 or ps2/ps3. I walked in the store, wasn’t greeted or anything. Basically 5 people were at the counter talking to the employees (not purchasing anything) just shooting the shit. I looked around and waited around 5-10 mins for their conversation to wrap up. And it didn’t, so I left, and when I left I wasn’t even acknowledged and or told bye have a nice day. Poor salesmanship and customer service, tell ur regulars they can chat with you after.

Fantastic experience: Amazing and friendly atmosphere. Crystal and Adam go out of their way to be helpful and offer some of the best prices available, for buying and selling. This shop is a must for anyone looking for older games and consoles

Fantastic experience: Trying to start a new chapter in my gaming life and after calling over 10 stores to find an Original Xbox, Level Up was there to save the day. They were supportive on the phone, saved aside an item for me until I got there, absolutely amazing prices, I was truly blown away. Had a great conversation with the team, and was on my way. Got home and realized I needed a special cable for my TV, didn’t panic and immediately called Level Up who yet again was there to save the day. They kindly waited for me to arrive just a few minutes before closing and helped me with everything I needed. Truthfully, I don’t think my experience could’ve gone any better. Will definitely be making more trips to this store! Thanks again Level Up, you guys are great!!

Fantastic experience: Really nice staff. We were in and out with exactly what we wanted at the best price.

Fantastic experience: New owners are the best!!!

Fantastic experience: Great people very fair prices on all games buying or selling. Couldn't I walked out with more then $30 for a few games. Games top would of been way way less

Fantastic experience: We've been going to this store for years and there's always fresh merchandise at reasonable prices. The staff is always friendly and helpful. It's our "go to" for retro games and systems.

Fantastic experience: The owners of this place are really nice. The store is well organized and the staff generally know their inventory pretty well. Best selection of reasonably priced video games in the area by far. I haven’t set foot in a game stop since this place opened.

Fantastic experience: Lots of stuff to look at staff/owners were amazing and very pleasant. Great place to stop in and look around every few weeks always somthing new to see

Positive experience: I originally got Skylanders Swap Force, but the disk was quite scratched, so it never worked. Went back to get it resurfaced (Yes, they can resurface disks, if you're polite enough.), but they noticed afterwards that the disk had a pretty deep and nasty scratch that persisted pretty stubbornly, so they told me there was a good chance the disk was screwed for life (It was, unfortunately.), but they so nice as to let me have Skylanders Giants as compensation (And that works perfectly fine.). Not a bad experience overall!

Fantastic experience: they always have the best selection of games and an awesome collection of classic consoles that i love to stare at and dream about owning one day i almost never leave empty handed!

Fantastic experience: Amazing game store. Good prices and they actually have stock that isn't just shovelware. Good stuff

Fantastic experience: Friendly and amazing!

Fantastic experience: Check Them out. Very Friendly people. Recently picked up the BEST 360 Ever!

Positive experience: Didn't have what I really wanted but it was a rare game that sells quick . I got two other games good selection of games though.

Fantastic experience: This place 10/10 they always make it feel so welcoming and both employees are always amazing this place like a second home always fair pricing and will throw in good deals

Fantastic experience: This store has improved 10x since I've been to it last . Love the store and atmosphere I will be coming back.

Fantastic experience: My husband's favorite store. Lots of retro games.

Fantastic experience: Lovely people, reasonable prices, and a wide selection of games! Updates frequently with new arrivals on Facebook! Worth the drive!

Fantastic experience: Love it here. especially this year with the great prices and fun layout change to the store. Staff is friendly and chatty. I pop on regularly and love the atmosphere, and the place has great deals. Highly recommend if youre looking to add to your collection.

Fantastic experience: The store itself is an awesome dose of nostalgia with a very friendly atmosphere, very fun to browse and you never know what you will find. I saw a lot of very neat stuff you don't really see anymore except online. I sold/traded off my older collection of mostly 7th gen Sony games and I received an incredibly fair offer. And trust me when I say it beat the heck out of trying to piece it out on Ebay where from personal experience in another hobby the hassle/fee's can make it more trouble than it's worth doing piecemeal. I know that my items will end up with someone who appreciates them while also having the benefit of helping to support a local small business which is what we should all strive towards. One last thing Sue I took your advice and I did take my wife out to dinner and she said to make sure I thanked you when writing this review. Overall a great experience and I highly recommend if you are looking for older gen games/systems or have a collection you are seeking to trade/sell that you visit LevelUp.

Fantastic experience: Best place ever! I love it there, they're so nice and have good tastes and are my besties

Fantastic experience: Amazing selection of games

Fantastic experience: Bought a Nintendo DSi in excellent condition here during the Christmas season. This is one of the best retro stores around, and well worth the drive into Goffstown (I’m very happy to live so close!).

Fantastic experience: I drive over an hour just to come to this place great prices and great service they have a little of everything when it comes to video games

Fantastic experience: Stopped in very briefly before a show I had tickets too. Very cool store, wide selection! Wish we had more of these types of stores in my area. Kudos from Bangor, Maine! Sorry I didn't buy the CIB Pokemon Leaf Green

Fantastic experience: My new favorite store for gaming stuff!! They were super kind and I found all the things I needed for my Wii and there prices were the most reasonable I’ve seen anywhere. Definitely will be back again for more gaming stuff and very happy with my experience. Thank you!!

Fantastic experience: The best video game store ever! They are very knowledgeable and honest with selling and buying. Store has something for everyone. Old and new games, consoles, toys and collectibles. The best part is they are super nice and enjoy what they do. The only place to go to.

Fantastic experience: We visit whenever we're in the area. Great selection, great staff.

Fantastic experience: Fantastic service, friendly people and they’ve always got just what I’m looking for! You’re doing yourself a disservice as a collector and a gamer if you’ve never come here! :D

Fantastic experience: Such an amazing place with amazing ownership!

Fantastic experience: Great selection of games for old and new consoles and handheld systems.

Fantastic experience: Really love these owners super amazing people. They always welcome people and are super nice. Thank you Adam and Krystal for being great!!! :)

Fantastic experience: The people here are great. Always fun to talk to. They will treat you with respect and honesty. Good prices. Selection is always changing, but they always have something for me to pick up. They also have a great selection of deco for the game room, toys and other collectibles. My favorite video game store.

Fantastic experience: Genuinely the best game store I've ever been to, and I've been to a LOT. Me and my girlfriend go there often and we really enjoy being there. They have such a great selection of games, consoles and game related things, it's always fun to come back and see what new stuff they have in stock, and they always have really great prices too! On top of all that, you can tell they really care about their customers, being super friendly and always helpful. I always look forward to going back there, it's always such a blast!

Fantastic experience: A million times better than the old owners, I come in for Wii U games and they have a very nice selection of Wii U games (yeah I'm weird)

Fantastic experience: Definitely a “level up” from the previous owners. Store is much more organized and everything is priced very fairly. It’s an awesome little family run store. I would recommend to anyone. You can also literally play games here as well.

Fantastic experience: I love the new owners. The shop is great whether it’s the people that work there or the nice selection they have for the great pricing. I am definitely looking forward to going back there and supporting local businesses.

Fantastic experience: This place is great ! Not many game stores like this around. Has a lot of options from newer games like ps5 and Xbox one to sega genesis games and consoles. It’s hard to not leave with a game. The owners are so friendly and knowledgeable on any kind of game system .

Fantastic experience: They know their stuff, except for thinking they can beat me in Mario Kart. Wouldn't look anywhere else for used video games.

Fantastic experience: Amazing and large selection of older games!

Fantastic experience: This place is great for everyone, especially "retro" gamers or collectors. The new owners, Krystal & Adam are friendly every time we go in, they're helpful and treat us like they've known us for years. Would recommend Level Up Gaming to every gamer!

Positive experience: Gud stoor

Positive experience: There are many great games and old systems!

Fantastic experience: Came in to offload a bunch of game consoles & accessories and came out having a wonderful experience. Was given a fair deal with what I brought. The new owners are terrific and easy to work with. I would definitely recommend this fine establishment to all.

Positive experience: Unpredictable selection with occasional gems

Fantastic experience: pretty large selection! very friendly staff. I hope to go again soon.

Fantastic experience: Love the new look and selections. Will be coming more often

Fantastic experience: top shelf customer service. makes you want to support these guys. had a faulty ps4, they switch it wothout even blinking, then they have a pro left and say "if this one fails we will just give you the pro" !!!! mind blown. that you will just upgrade me like that. nothing is overpriced everything is fair and they will work with you. do. your. busniess. here.

Fantastic experience: Love the new owners turned the place around looks great got alot of retro and some newer games great place to check out if a gamer at all

Fantastic experience: One of the better gaming stores in the state. Prices are very good compared to other stores. I traded in towards a Gamecube title I had my eye on, and the guy at the counter was very nice and offered a fair price on my item towards it. Overall a pleasant experience

Fantastic experience: Great customer service. Friendly staff and management. No... that's an understatement. They have the friendliest, most welcoming staff of any retail store I've been to! And that's coming from someone who worked retail for 15 years! The pricing, at times, can be a bit high, but usually it's right in line with the market value. Most of the selection is common titles, often in fair to poor condition, but they also have a decent selection of rare titles in excellent condition. Although, the pricing on those tends to be pretty high. However, the owners are very reasonable and super down to earth, so they are often willing to negotiate prices with you. As a retro game collector, this is, by far, my favorite game store in NH!

Fantastic experience: Wasn't looking for anything in particular, just thought I'd check it out, but the new owners are very nice, friendly people! And the games & consoles, whether it be retro or newer (they've got ALOT of both) are quite reasonably priced too, especially compared to something like DKOldies.

Fantastic experience: New owners are amazing. Best selection of retro games in the area by far. Just recently went in for some SNES games, and was lucky enough for them to show me what just came in. I snagged a maximum carnage before it flew off the shelves. Thanks guys!

Fantastic experience: Cannot recommend this store enough. Go to this local gaming shop for all of your needs. Staff is incredibly friendly, they have fair prices, and have a HUGE collection.

Fantastic experience: Great game store with friendly and knowledgeable staff and really good pricing!

Fantastic experience: Lovely store run by good people. My go-to for all things gaming.

Fantastic experience: Awesome people and shop

Fantastic experience: BEST CUSTOMER SERVICE EVER!!!! I bought 6 PS2 games in total, and one of them did not work. They replaced it, no questions asked, and we tested the game before I left. There's an amazing selection, amazing people, and an amazing experience. This place is one of my go-to spots for PS2 games. I will be going back

Negative experience: Kinda wish they were open more then 5 hours a day. Some people work past 5 ,and can't get there before you close.

Fantastic experience: This place is great 10/10

Fantastic experience: One of my favorite places to pop in for games. Good selection, easy to understand pricing (and usually very competitive on prices!) and everyone working there is friendly and helpful and happy to chat about games or answer questions. I can't recommend this place enough, worth the stop in!

Positive experience: I was finally in the area and had an opportunity to visit Level UP Gaming today and this is my honest review. I mainly collect for NES, SNES and Genesis currently. Level Up has a meager selection. Really not all that many games to choose from for these systems, but the commons that they did have in stock were very reasonably priced. I suspect that's probably why there wasn't much inventory, but since this was my first visit I cannot confirm nor deny this. The girl working behind the counter was incredibly polite and courteous. Genuinely seemed happy to be there which was really nice and made my visit feel more welcoming. They had some figures and other random game merchandise as well including a few rarer World of Nintendo figurines, markup was about 20% over online prices which wasn't too bad. If you needed a gift last minute and didn't want to wait then this may be a good spot. I saw lots of other games for newer systems as well, but I didn't really look too closely at them as that's not what I'm currently interested in collecting. I'll give this place another go if I'm in the area, but I wouldn't go out of my way to come here again. For NES, SNES and Genesis I'd give it three out of five stars.

Positive experience: i miss the old level up, back when prices were reasonable. I’m an avid guitar hero fan and went to see that their ps2 WIRED guitar was priced at 60 dollars… goodwill always has them and eBay as well. Overall, the store has a great selection and will probably have what you’re looking for, but a lot of the prices may keep you from purchasing. The staff is very friendly as well, I just wish I didn’t feel like I was walking into DKOldies.

Fantastic experience: Probably the best game store I’ve ever been to in general, literally stopped going to GameStop because this store is nothing short of amazing. Their prices are just amazing, and trade-in values are fair. Just ask the employees on how they do trade-ins if your confused on why the amount might be lower than you anticipated. The costumer service is probably some of the best, the employees are always willing to help out or just chat with you while you look around, it’s an amazing atmosphere, I even know two of the employees by name. Probably the best game store I’ve been in, great prices, sweet and helpful staff, great soda selection incase you come in thirsty sometime, just an amazing store all around.

Fantastic experience: Always have a good experience when I go!!

Negative experience: Screamed at by a clearly unwell employee. We have a mental health crisis in this country and I hope he gets the help he deserves but I can't recommend this store to anyone. I would stay away.

Fantastic experience: I love there collection of games that they have

Negative experience: Went in to sell multiple items and as soon as she realized she may not be able to rip me off she immediately declined. Wouldn't recommend there's better options.

Negative experience: Small family feeling but rude employees. I enjoy these kind of stores however my experience there was cold and overall unprofessional.

Positive experience: I miss the old level up

Fantastic experience: Stopped in with my wife and was greeted with welcoming eyes. Wonderful selection and a zero pressure environment. Will be back soon.

Positive experience: Friendly place and has a few items from time to time but reason why I gave 3 stars is because how expensive they always are. I'm a full on collector and live down the street from this shop but its probably the one ive been to least again because of the steep prices. I get that you should get your moneys worth but not when you didnt pay nearly anything for it and then to ask above retail for it? Greed is not something I have the patience for. I have three items from their store in very good condition. Would be my go to if they weren't so keen on their high prices. 3 stars overall good store and I would recommend to others Edit: Year later and still the same but a bit worse. They're NEVER OPEN! I know they open at 12 but most days they're closed with no explanation. Has caused me not to enter the store in at least 3 months. I dont see this business staying much longer.

Fantastic experience: Fun place to buy classic retro games do suggest going there for pac-man fever and more

Fantastic experience: I love coming here. Old gaming stuff is my stuff. Plus, I look at the pokemon cards all the time.

Fantastic experience: Store associate was very familiar with the systems and games. They had a wide variety of older systems and many games for a fair price.

Fantastic experience: gamer

Fantastic experience: So many choices! Great gaming store

Fantastic experience: Great little gem of a game store with vintage games, consoles, board games, memorabilia and Manga! Super friendly, we'll definitely be back!

Fantastic experience: Extremely helpful staff, responded to a Facebook message about product availability. They were able to get us what we needed the very next day at a great price!