GameStop

Experiencia fantástica: Came in to get store credit for some games and Pablo helped me get the best out of it! Appreciate it recommend this store

Experiencia fantástica: Great and quick service!

Experiencia fantástica: Pablo amazing! Definitely deserves a raise! Best worker!

Experiencia negativa: My local GameStop in Ocoee closed. I tried to give this location my business and the employee working tried to make excuses on why he couldn’t take my trade in. Went as far to insult me by saying the system had imaginary bugs. I went to a different location and was treated much better and they took my trade in with no issues. I will never give this location another dollar of my business and wish this store closed instead of the Ocoee location that I went to for over 20 years.

Experiencia fantástica: falta más variedad o stock de productos Pero es una tienda increíble

Experiencia negativa: Just to see if they actually answer the phone I sat outside in my car and called when no one was inside but the associate. Let's take a wild guess 5 stars each missing star tells you how many times I tried to call until I got thru.

Experiencia fantástica: The lady I spoke with was very nice on the phone. When she didn't have what I needed she recommended other location ideas. THATS premier service, she's dope.

Experiencia fantástica: Had such a great experience, and happy I was able to switch my dock out.

Experiencia fantástica: No further question♡ I love it!!!!♡♥︎

Experiencia negativa: Money hungry company makes no sense you put sales on games but want to charge more for a pre owned version because your low in stock then I have to go look for it if I want it no convenience for the guest and not a great look on how price points are made and won't make it fair because of there policies ....

Experiencia negativa: Says open until 8pm but closed early at 7pm.

Experiencia negativa: Só tinha 1 funcionario não tinha preco nos produtos.

Experiencia negativa: Went in to buy an item that had multiple in stock, clerk didn't bother looking harder than they had to before giving up. Epitome of lazy

Experiencia positiva: Bought a ps4 console used but they gave me the wrong usb cord for my controller.

Experiencia negativa: El trabajador que estaba el día de hoy 22 de diciembre de 2024 es realmente grosero, patético, llegó media hora luego de la hora de apertura de la tienda y nos dejó fuera media hora más llevando sol mientras él no hacia nada más que dejar correr el tiempo dentro!

Experiencia negativa: Customer service is very poor ,try a different one!

Experiencia positiva: Need to open before noon ..would be great

Experiencia fantástica: La atención del empleado muy amable. Buen lugar

Experiencia fantástica: Everybody here is so knowledgeable and very helpful been coming here for over 4 years. They treat my kids so nice keep up the good work.

Experiencia fantástica: At first I was disappointed, I bought a PS5 and the disk drive did not work. But luckily a gentleman named Jonathan helped me replace the broken unit with a new one. He made it very easy. Definitely turn a bad scenario into a good one. Thumbs up to this guy.

Experiencia negativa: You have to be careful before using your credit cards on this store just the cashier did something suspicious then after few minutes got hacked

Experiencia fantástica: Awesome, great service and knowledgable staff!

Experiencia fantástica: Knowledgeable staff very friendly

Experiencia positiva: The service was great, top notch. My only disappointment was they did not have the PS4 games that I was looking for in stock. My PS4 got stolen and I have to start all over again .

Experiencia positiva: I went to trade in games and bought a few games

Experiencia negativa: Don't trade in stuff, you'll get scammed really bad.

Experiencia positiva: Got my new controller

Experiencia fantástica: They got game yes they do

Experiencia positiva: Helpful

Experiencia negativa: I bought a game for my son at this store, when I got home and son opened it, it was empty. Went back to the store the next morning, store was closed, the kid was on a long break or something. Didn't bothered to go back just got the game online.

Experiencia negativa: This place never answers the phone the people are portly overweight never know what to do can't answer any questions refer you to the website the website can't answer your questions so then they refer you to calling gamestop customer service line who then refers you back to the store for questions.

Experiencia fantástica: Loja de videogame bacana

Experiencia negativa: Never open Stopped by three times during posted working hours. Always locked

Experiencia positiva: Good selection, friendly staff

Experiencia negativa: So they just don’t answer phones anymore so give up on the idea of actually speaking to someone ‍♂️

Experiencia fantástica: Accent

Experiencia negativa: You can tell they really don’t care about the players at all just the cash. Pre ordered saints row with hopes I’d be able to play it the night before like always but they said they are no longer doing the early release. There goes my night off to play. I’ll def just order from Microsoft directly next time. GameStop has been butt honestly since covid.

Experiencia negativa: Levei meu filho pra comprar uma placa de vídeo e fiquei decepcionado com a loja. Pequena, não tinha a placa, estoque restrito, decadente, bem aquém do que eu imaginava para uma empresa de capital aberto.

Experiencia negativa: The cashier didn’t greet up, didn’t ask if we needed help, he wasn’t friendly at all. Next time I’ll spend my money at another location.

Experiencia negativa: Very bad ...

Experiencia fantástica: Good!!!

Experiencia fantástica: I initially gave a negative review because the store was not opened when it was suppose to be open. BUT I have to update my review. Although I did not go in and make a purchase my fiancé did. He was extremely pleased with the level of service Jonathan provided. He offered him a genuine conversation and great customer service. Which as we know is hard to come by post-pandemic.

Experiencia fantástica: This is what my children call Daddy's toy store. Not saying it can't be mommy's toy story but it's definitely one of Daddy's.

Experiencia negativa: LITERALLY the worst GameStop I've ever been to. Not only dont they answer the phone but they take it off the hook to stop getting calls.

Experiencia negativa: THIS GAMESTOP WILL RIP YOU OFF IF YOU TRADE AMY GAME SYSTEMS IN MY SWITCH WAS WORTH 175 ONLINE AND THEY SAID THERE WAS A TINY SCRATCH AND WANTED TO GIVE ME 120 THEY ARE THEIVES ...DONT GO THERE FOR ANYTHING

Experiencia fantástica: Good prices always.

Experiencia fantástica: Very quick and kind workers I highly suggest going there

Experiencia fantástica: Very nice, clean store. Friendly staff

Experiencia negativa: Nick, the "store manager", dies not have a single customer service cell in his entire body. Told me to go to other stores or come in at a different time to get a different employ. Filling a complaint 100%

Experiencia fantástica: Never fails

Experiencia fantástica: Dudes were really funny and helpful. Enjoyed the experience with some giggles! Thanks guys!

Experiencia fantástica: Everything I need for my 3 consoles and more

Experiencia fantástica: Jonathan was a huge help this morning when it came to trading in my console for a better one. I was rushing to get to work and he made the process a piece of cake while also informing me a lot on the features and accessories. Great guy and a great asset to their company!

Experiencia negativa: Called for 20 minutes with no answer. I’ll just order from amazon.

Experiencia fantástica: Highly informed and friendly crew.

Experiencia fantástica: Great

Experiencia fantástica: Great store and service, definitely will be doing repeat business...

Experiencia negativa: I went to the store to exchange my headphones because I bought a warranty with them. Well needless to say the guy would not exchange them so I called corporate and he still refused to do it. So of course I called another store and they did it for me with no problem because he said that's what warranties are for. Well glad he did exchange them at the apopka store because the guy was so nice I bought $300 dollars worth of stuff which I would have done in the Kirkman store but the guy refused to exchange my headphones.

Experiencia fantástica: Love this place. My kids know all about anime, latest games and newest consoles. I walk in knowing little to nothing and the folks behind the counter could write a Essay on whatever question I ask. As long as they are still standing I'll be there for all my gaming needs. Thanks guys! You rock!

Experiencia fantástica: Always a great staff, love the Afro lol keep up the amazing customer service I've received for the last almost 4 years

Experiencia fantástica: Love going to this store

Experiencia fantástica: Friendly knowledgeable staff that let's you know about any perks or savings pertaining to your purchase I've been here several times and I'll be back.

Experiencia fantástica: Clean and organized

Experiencia positiva: Attendant was helpful.

Experiencia positiva: Was wishing they had a bigger selection of games. Then I picked a couple only to find out they not in stock.

Experiencia fantástica: Love the goofy worker's

Experiencia positiva: Bien buena atención

Experiencia fantástica: Best staff of all GS in Orlando. Nice people and always try to help, and if they dont have what you are looking for they will find it for you!

Experiencia fantástica: Good

Experiencia positiva: Bought shirts. Is good.

Experiencia negativa: It would be nice if they bothered to pick up the phone. Every time I try to call, I have to dial at least 4 times to get an answer.

Experiencia negativa: My partner is currently in the store and I attempted to enter to grab them, for a medical reason I needed to leave. Afro haired guy at the door wouldn’t even listen to me. I’m asthmatic and they just threw their hands up and slid the grate while I see my partner in there. Just needed my inhaler but I guess this store staff does not care.

Experiencia negativa: Customer service sucksCustomer service sucks

Experiencia negativa: Wow bad experience

Experiencia negativa: Customer service is non existent.

Experiencia fantástica: Every time I come in its not busy so i get in and get out really quick

Experiencia fantástica: I always love to stop there every week

Experiencia positiva: Variedad de juegos

Experiencia fantástica: The greatest place on

Experiencia fantástica: Jeannelle is the best worker at GameStop amazing Customer service such as sweet person we always go to this store because of her. Thank you again.

Experiencia fantástica: Good service

Experiencia fantástica: Me encanta siempre tienen lo que mi hijo necesita y el muchacho jonathan muy atento y servicial

Experiencia fantástica: Con not stay out this place love come and great games great service love it

Experiencia fantástica: Consigue todos los juegos actuales

Experiencia fantástica: Great prices!!

Experiencia fantástica: El mejor lugar q todo valer ama y buenos precios y variedad de artículos relacionados con los videojuegos.

Experiencia fantástica: Very good!

Experiencia fantástica: Nice cold area with a wide variety of games to look through old and new and the workers are very helpful

Experiencia fantástica: Good

Experiencia fantástica: Great prices

Experiencia fantástica: Been going here for years they may cut you on you trades but affordable nonetheless.

Experiencia positiva: Cool

Experiencia fantástica: 10/10 great staff very helpful good prices the only problem is that they didn't have battle toads on Sega genesis

Experiencia fantástica: Show

Experiencia fantástica: Great Customer Service

Experiencia positiva: It's game stop, what can I say

Experiencia fantástica: Bet store for your comic and gaming needs I bought my system here and loved it

Experiencia negativa: They do not welcome customers there, you get in, they all look at you, they talk together but don't say a word to you until you get out.

Experiencia fantástica: This is my gamestop. Live very close and it's great when a new game drops. The staff are into gaming and nerd culture so its appreciated that they have a passion for pointless stuff the way I do. Polite and hard workers at this location. 5 stars

Experiencia fantástica: Fast and friendly service plus they had the game I wanted at the best price I've seen anywhere. Worth the extra drive over to this part of town.