GameStop

Experiencia negativa: Got there for a midnight drop thinking I could grab one. It was already fully scalped, couldn't buy one drop. The pinked hair manager, and most of the workers were rude about the whole situation. Saying it was to avoid scaling, when it was clearly happening in front of me.

Experiencia negativa: Employee by the name of Kay was extremely rude and sarcastic while helping me. Also tried passing me off to her coworker. She was so rude that I called her out. If you don’t feel like working or helping us then we can leave. She then hid behind her Autism diagnosis and said she doesn’t know her tone. She knew she was out of line today. We came in to do a trade and spend our money on the new console. That’s not a get out of jail card to use and hide behind her autism. Her coworker even laughed. Terrible customer service.

Experiencia fantástica: Thanks for the help Sam

Experiencia fantástica: I’ve been coming here quite recently for Pokemon cards, and while I don’t like the limitations or the price gouging myself (not that the store employees have any say on that anyways), I can say that this store isn’t like ones I visited before for Pokemon. I came in a few weeks ago during the phantasmal flames stock, and I had no issues with any of the staff. They seemed genuinely interested in keeping everything nice and organized, I know from back when I used to work in retail years ago it’s not always easy dealing with hordes of people first thing in the morning, but they do it kindly.

Experiencia negativa: I wanted to purchase three Pokémon packs, but I was informed that the limit was two, which I understand. However, the six-pack boxes are overpriced, and I was told I would need to pay an additional $25 to sign up for Power Rewards in order to purchase them. So not only are the prices marked up, but they are also requiring a membership just to buy the product.

Experiencia fantástica: Helpful and friendly.

Experiencia fantástica: Eric helped with a trade in and was so kind and helpful! He was super talkative and helped me through the whole thing. Definitely amazing customer service. Thank you Eric!!

Experiencia fantástica: Staff at this location is awesome! Very knowledgeable and showed genuine interest in helping my grandson find what he was looking for.

Experiencia negativa: Don’t go here, buy it on amazon

Experiencia negativa: Do not grade your cards through gamestop! Sent one of my cards off to psa through them. It came back with a scratch and a weird smudge in the slab on the back of the card. If this same thing had happened with an order I sent to psa directly I could've had this sent off to be fixed right after getting it. Instead it's now been two and a half months with gamestop still not being anywhere near fixing this issue for me and I can't send it to psa myself since it has to be done through the account that originally sent it aka gamestops. Frustrating would be an understatement.

Experiencia fantástica: i’d go back, Josh who was on in the AM was super friendly and not pushy for sales he did let me know about the extra trade in credit for two or more games and other standard ad i’m sure gamestop has them say but otherwise just felt natural friendly customer service which is always nice and was eager to help me with any questions or help finding anything

Experiencia negativa: Put my rewards account on Auto Renew without even telling me.

Experiencia negativa: Google says they're open, and no one's here. Pour for a store not to keep his employees on-site. Or haven't come in on time or open when they advertise.

Experiencia fantástica: It was totally worth driving further to this gamestop. I have an eight year old son who earned his own money to pay for what he wanted. The staff made us feel comfortable and not rushed. They took time to help my son with his earnings and very knowledgeable about the game he plays.

Experiencia negativa: Poor customer service, went to another gamestop instead for better service.

Experiencia fantástica: Friendly staff that is very informative and knowledgeable about products.

Experiencia fantástica: ABSOLUTELY ADORE!!!

Experiencia fantástica: Very polite customer service, and well organized inside.

Experiencia fantástica: Good place to purchase games from. Ask for Lawrence. He is very knowledgeable on all gaming systems and games. He will go the extra mile to help you out on selecting a good game. He is located at the Little creek Game stop.

Experiencia negativa: Lawrence, while knowledgeable could perhaps change his customer service tone a little bit. Not everyone is a gamer or understands as such.

Experiencia fantástica: Best local GameStop around! Love the staff here! super professional and always helpful

Experiencia fantástica: This GameStop will always be the one I go too. The store manager lawerance helped me out so much with a power cord which was available no where because of shortages. He was great and helped me a lot, saved my day

Experiencia fantástica: Great spot with friendly staff and better inventory than most of it's sister stores in the area.

Experiencia fantástica: Nice place yeah I'm here was very helpful and friendly to check them out

Experiencia negativa: Returned a controller I recently bought for 70 dollars they said all they could give me was 28 dollars how

Experiencia positiva: Had to return my order and couldn't replace it without a bunch of extra effort so not a fan

Experiencia negativa: Young man working talked poorly of the company, not very welcoming. I dont reccomend this location at all

Experiencia fantástica: Annie had amazing customer service helped me beyond expectations on the device I was looking for

Experiencia fantástica: Its a good store as soon as I get my permit I want to work there.

Experiencia fantástica: ❤❤

Experiencia negativa: Customer service is terrible.

Experiencia fantástica: Good luck trying to get PS5's other than that this place is perfect!! Do i even have to rate it! ITS GAMESTOP!!! The greatest game store in existence

Experiencia fantástica: Friendly helpful

Experiencia fantástica: They might actually be enjoying there job thre

Experiencia fantástica: Great Customer Services

Experiencia fantástica: Good customer service was able to find what I was looking for easily wasn't to crowded following covid regulations.

Experiencia fantástica: John was awesome sauce!!! Friendly good worker!!

Experiencia fantástica: Great store and the staff is helpful..

Experiencia fantástica: Very nice

Experiencia fantástica: Good varieties.

Experiencia fantástica: GameStop on East Little Creek is always friendly and always willing to help you

Experiencia positiva: Excellent service, Friendly staff... #KAG

Experiencia fantástica: Friendly staff

Experiencia fantástica: Good to see hard copies of video games

Experiencia negativa: The sales reps are rude and temperamental. The mixed dude has always been rude and snarky every time I go there.

Experiencia fantástica: These guys are pretty awesome, I Collect pops and they always let me know when the new ones are out

Experiencia positiva: Good but I request more yugioh cards and I really wish they would sell all legend of zelda games

Experiencia fantástica: The guys here are always super helpful! I find alot of good stuff here. Preordering stuff is easy too.

Experiencia fantástica: Very knowledgeable staff

Experiencia fantástica: great experience, guy that was working helped me out with some hard to find pops and pre-orders

Experiencia fantástica: I was looking for two pop figures and this store only had one. Not only did they tell me their sister store had more told if I showed my receipt I could still get the buy 3 for 27 at their other store. That's great. Not many stores try to help you out and even tell you how to get deals even if you have to go elsewhere. Recommend them.

Experiencia fantástica: Good people

Experiencia fantástica: Great staff. Very helpful

Experiencia fantástica: I actually enjoyed going to a game stop. Everyone was helpful and approachable. None of the awkwardness that can happen when gamers are forced into customer service. The people here might have actually enjoyed working there. But in all seriousness a good selection for gamers of all ages. Clean and organized store. Easy to find and plenty of parking.

Experiencia fantástica: The staff here was very friendly and helped me select a headset

Experiencia fantástica: One of the largest selections I've seen in the area

Experiencia fantástica: Alway great service. Knowledgeable employees. Picked up a couple of used games today. Great value. Especially if you become a pro member.

Experiencia fantástica: This has the greatest games out of them all please come here for awesome games and testing other consoles

Experiencia fantástica: Great location clean store good selection good staff

Experiencia fantástica: Never changes always good people

Experiencia fantástica: Employees are always friendly wish my hometown store was this nice

Experiencia fantástica: Great location great employees good trade in rates.. Plenty of game options.. Stop in and check em out sometimes

Experiencia fantástica: The best Game Stop ever!!!

Experiencia fantástica: I will not go to any other GameStop in Norfolk. Great and honest staff!!

Experiencia fantástica: Really nice girl working there

Experiencia negativa: Failed to let me know that I could have put a year warranty on a 150 doller controller and you cant do it after the purchase

Experiencia fantástica: Great customer service. Wide variety of things for most fandoms.

Experiencia fantástica: Great service and always know how to help

Experiencia fantástica: Great prices

Experiencia fantástica: Lives up to the hype. This GameStop knows how to do it.

Experiencia fantástica: I'm not much into games but, the kids are . They always have a sale going on. Very nice people when I asked for something

Experiencia fantástica: Super cool game stop

Experiencia fantástica: The staff are friendly, pleasant, knowledgeable and patient

Experiencia fantástica: The service is good

Experiencia fantástica: Transferring profiles between DS systems isn't anywhere near easy, but I had the best service and assistance in trading an old DS for a new one and moving everything over (and suggestions of how PowerUp Rewards helped me save a ton doing it) all while helping other customers without missing a beat. Five stars, great experience, best service I've ever seen at a Gamestop.

Experiencia positiva: Like any other GameStop, only 2 working the registers and people waiting in line. My transaction only lasted 30sec while others took 5-10 minutes deciding on what they want AT the counter.

Experiencia fantástica: Ff

Experiencia fantástica: I like it because when I go there they help me with everything I need. Even though I don't ask for it they still come and even when I called over the phone they still have good service providers. BEST GAMESTOP EVER!!!!

Experiencia fantástica: This store rocks! We live right across the street and will be moving further away but most definitely will still drive a little to come to this store. Always friendly and helpful :)

Experiencia fantástica: This is the only gamestop I go to I literally drive across town because they always help out....from the Greeting to the "See you next time" is the most helpful experience and best shopping experience