GameStop

Experiencia negativa: The original scalpers frfr

Experiencia fantástica: I called multiple GameStops all over the country trying to get a simple question answered. This is the only store where a real live person actually answered the phone! I greatly appreciate your help!

Experiencia fantástica: Great Game stop for Cards. Im always looking for tge ones that have them. Super appreciative to the manager I spoke with.

Experiencia fantástica: Very helpful

Experiencia negativa: BEWARE!! There's this GameStop employee named Jose (ID 234614, tall, clean-cut hair, very short beard, stocky, middle aged man with salt-pepper hair) who kept trying to add warranty to my purchase for "free". I kept saying no at least four times but Jose insisted after every denial to add it because it was "free". He didn't explain why it would be "free" and even started becoming frustrated. I've never heard of free warranty at GameStop. To my knowledge, employees can redeem your points for a voucher ($1, $5, etc.) which they can then use towards the warranty. It leads me to believe he wanted to meet his quota at my expense and without telling me the process. I understand it's part of the job, but this is not the way to do it. Aside from that, every time I've interacted with him, he's never friendly or welcoming which makes me not even go there anymore. Other employees typically welcome and thank but this guy rarely does. Just wanted to give a heads up to other customers to be careful and make sure employees don't try to add stuff without your knowledge. All other employees have been great, but this experience soured GameStop for me.

Experiencia fantástica: Great people and amazing service everyone’s so nice and always ready to help

Experiencia fantástica:

Experiencia fantástica: Buen lugar

Experiencia negativa: Small store, limited items, staff very unprofessional, and the prices are completely outrageous for games not just for other gamestop stores, but period, Place is laughable

Experiencia negativa: Very horrible customer service, went to go look for a ps4 controller for a gift for a friend and it seems like they don’t have any so went to go ask a question, I only saw 2 employees, one was helping the customers and the other was doing something else. There was a big line and I just needed to ask a question so I went to the guy who was doing something else. I didn’t ask him anything yet but the guy saw I was gonna ask him something and told me “the line is over there” I told him “oh no I just needed to ask a question” and he still told me to get in line with an attitude. So apparently we had to be in line to ask one simple yes or no question. Once when I was up, I asked if they have the controller and told me they had been sold out since Black Friday. And also told him do they still do digital buy for MW3 on GameStop. Told me no they only sale it in disk. So I decided to buy the disk instead. Once when the guy was about to ask me for my ID, the other employee who had an attitude told him “make sure he has an ID” I’m not sure who was their names are but it was a very unprofessional on dealing with customers.

Experiencia negativa: If I could, I would give 0 stars. Never ever will I ever go to this game stop again. Called to see if they carried a specific helmet. A man called Enrique answered, ask him if they carried it and without hesitation he answered "no" I told him "the gamestop on North Creek said you all do" he still said "no we don't". I called Game Stop on Clark, and they said, "The Game Stop at the mall has it and to call to ask if they can hold it." I showed up, and guess what? They had it. I ask Enrique if he can hold it while I run and get some shopping done at the mall. Once again, he said, "No, we can't hold it. Either you take it or not. Game Stop doesn't allow us to hold for anyone." Keep in mind it was a collector's item, so it was already pretty big. His tone of voice and just the way he spoke to me was so unprofessional, and he had a horrible attitude.

Experiencia positiva: the location on google maps is wrong. the gs is located by the cinemark

Experiencia fantástica: siempre encuentro las mejores promociones en juegos

Experiencia negativa: There was two associates in the store when I went in to buy a game. One of them was at the register the other was just sitting in the corner of the store where the nintendo switch games are. I was in line when the associate at the register told me she was on the phone with a guest. Which is understandable but you would think people who go in person have priority over phone in guests. I decided to look around the store while she was on the phone. Meanwhile the second associate was still sitting in the corner of the room. While I was looking around another customer came and took my place in line. After looking at THE WHOLE STORE I came back to the line & now another person was being helped before me. The associate at the register was now helping someone over the phone and in person. This is when I heard her say "hes on break". I spent around 30-35 minutes waiting to buy ONE game possibly even longer until a third associate came in. The second associate was still sitting in the corner when I left. Personally if I saw my coworker struggling to check out guests, or saw guests waiting more than 15 min to check out Id lend out a hand not just sit in the corner and watch everything happen. Id help out and then recover my break time when the store is empty. Cant wait for gamestop to implement self checkout. Otherwise, let me know if youre hiring, customer first mindset.

Experiencia fantástica: Beat prices it's like they say If you cant beat them join them. Real nice people really helpful in general!

Experiencia positiva: A decent little game stop. It's a bit on the small side but easy enough to get around and mostly clean. It might have been just me bit the inventory felt a little slim? Hopefully because they have been doing and selling well and not because of lack of caring. Didn't get anything and despite not being approached by employees they looked like they knew what they were doing. I'd go here again of I had time.

Experiencia negativa: Comprar figuras u otras cosas en vez de videojuegos, la tienda.

Experiencia positiva: Resell of games is ridiculous

Experiencia fantástica: Always love coming to this store

Experiencia fantástica: Best video games store ever

Experiencia fantástica: Amplio surtido en juegos y accesorios gamer

Experiencia fantástica: De lo mejor, atención y buenos precios, promociones etc. Los niños gammers se vuelven locos aqui

Experiencia fantástica: Great customer service, the crew here are very friendly and you can find lots of great stuff for every gamer or anime enthusiast out there! Keep up the good work!

Experiencia fantástica: Great sevices

Experiencia positiva: Muy buenos juegos

Experiencia fantástica: Esta con madre

Experiencia fantástica: Siempre encuentras lo que buscas para tus video juegos favoritos o lo prepagas y lo recojes después

Experiencia fantástica: Buen lugar

Experiencia fantástica: Cool place to find everything you need for you or your gamers.

Experiencia fantástica: Excelente lugar para la compra de juegos, tienen de todo, juegos de todas las plataformas, fisicos y digitales, consolas y accesorios, el personal que lo atiende es muy atento y calificado, siempre resuelven tus dudas y te ayudan a tomar la desicion en caso de no estar seguro de lo que se busca. El mejor lugar para acudir si estas buscando algun juego, si no lo tienen lo puedes ordenar.

Experiencia fantástica: Alguien me consigue un código de Pico Minty de Fortnite :'(

Experiencia fantástica: Excelente personal, siempre atentos a las necesidades del comprador

Experiencia fantástica: Awesome place to buy games as well as other collectibles. I love going there

Experiencia fantástica: Great place for Christmas gifts

Experiencia positiva: My sons go get thier gaming stuff thier

Experiencia fantástica: really friendly that you feel like going back

Experiencia fantástica: Excelente servicio

Experiencia positiva: They always have what I need for my game systems

Experiencia fantástica: Juegos y consolas excelentes

Experiencia fantástica: Great place

Experiencia positiva: Encontré lo que buscaba.

Experiencia fantástica: They took a hot long since it was only one cashier but she charged me pretty quickly and answered all my questions.

Experiencia fantástica: Lo mejor

Experiencia fantástica: Buen servicio

Experiencia fantástica: Good service very polite people

Experiencia fantástica: Muy buenos precios.

Experiencia fantástica: Buen lugar para Gamers

Experiencia fantástica: Childhood Nostalgia

Experiencia fantástica: Good

Experiencia fantástica: Very good service first of exelent I should say and the products I bought were very sturdy and good

Experiencia negativa: Hate that when you re sell games they only give you like one dollar

Experiencia fantástica: Great manager and staff. Very friendly and helpful.

Experiencia positiva: Good service

Experiencia fantástica: Excelente tienda, con grandes ofertas y cupones.

Experiencia positiva: Fun place to shop

Experiencia fantástica: Muy bien

Experiencia fantástica: Los videojuegos están a muy buen precio

Experiencia fantástica: Nos encanto

Experiencia fantástica: Lugar ideal para comprar videojuegos

Experiencia positiva: A gamers dream, lots of great games to pick from

Experiencia positiva: Great

Experiencia fantástica: Store manager was extremely kind and helpful :)

Experiencia fantástica: Guud games except fortnite

Experiencia fantástica: Esta conganas tiene muchos juegos. De todo

Experiencia fantástica: Employee helped me in looking for item I wanted. Great service and good store.

Experiencia fantástica: Girls were nice very attentive. Every question we asked they answered very friendly.

Experiencia fantástica: Muy amables

Experiencia fantástica: Exelente

Experiencia fantástica: Siempre compro en esta tienda .buenos precios

Experiencia fantástica: Game

Experiencia fantástica: GameStop has the latest games and at great prices. This is where I go for all my gaming needs. You can also trade in or trade up your used games or buy used games here too. The also have gaming memorabilia from action figures, to collector's cards, to gaming-geek chic shirts and other clothing.

Experiencia positiva: Best Ya me stop ever

Experiencia fantástica: Good

Experiencia negativa: PURCHASED some collectors items in advanced, only to find out they sold some of my items. Never called or left a voicemail, even though they claimed they did. Hope I get the rest of my items when they come in...

Experiencia fantástica: Gran variedad de videojuegos nuevos y usados.

Experiencia fantástica: Excelente servicio, variedad de objetos y buena ubicacion

Experiencia fantástica: Aquí encontrarás los últimos éxitos en videojuegos, con excelente atención

Experiencia positiva: Buenos juegos y accesorios

Experiencia fantástica: Great customer service

Experiencia fantástica: I like the personal attention

Experiencia negativa: La tienda nomas sus trabajadores todos dostraidos te dan cosas que ni conpras muy mal.. pesimo lugar

Experiencia fantástica: Loved it, staff is super helpful and friendly

Experiencia fantástica: Good selections and good prices.

Experiencia fantástica: Great service

Experiencia fantástica: Good service

Experiencia fantástica: Amazing service. Ask for Nacho store manager great guy very helpful and wants customer satisfaction

Experiencia positiva: Pretty good but a bit to hetic for my likeing

Experiencia fantástica: Really nice place and good customer service

Experiencia fantástica: It has very good prices and lots of products!

Experiencia positiva: Not alot of games here very expensive for collectibles and they don't give a lot of money for selling your games

Experiencia fantástica: This is the best GameStop! The clerks always help you and are super friendly, I love shopping here!

Experiencia fantástica: Shout out to Ignacio! Thanks to him and his promptness, I was able to get my hands on a God of War limited edition PS4. Forever in your debt!!

Experiencia positiva: Good place to find games

Experiencia positiva: Small but very helpful workers

Experiencia fantástica: The best place to buy video games

Experiencia fantástica: One of the best places to find good games at affordable price. Im frequent buyer and I love it.

Experiencia fantástica: Gran surtido de juegos de Owner!!!

Experiencia positiva: Excelente tienda de videojuegos

Experiencia positiva: Good !

Experiencia positiva: Good store sells a lot of items very cheaply. You can buy them used or new.