GameStop

Experiencia fantástica: Great!

Experiencia positiva: The employee is especially nice.

Experiencia negativa: Horrible experience , arrived to the clerk on their phone , then not offering any assistance, while looking around randomly just said "Oh were closed now"....no asking if we were going to pay for anything , no heads up prior , just closed and we gotta go. It no wonder these stores are shutting down left and right.

Experiencia negativa: Cashier literally sent his goons to attack a man and his family cause the chaser was sbeing rude

Experiencia negativa: The people working at this location have no professionalism whatsoever! They deserved to be let go!

Experiencia negativa: They no longer sell physical copies of Steam Gift Cards. The reason they give is that there is too many scams dealing with the cards so they only print them on receipt paper and only allow cash only because they are not authorized to sell gift cards using banking transactions. Yea they are not trust worthy at all. Also the person blatantly stated they only sell receipt codes of $50 and $100 and no other amounts which again sounds like a huge scam. A bit of advice that is literally written on game cards is to never use a receipt code and only use authorized gaming card codes because receipt codes are too easily stollen.

Experiencia negativa: This has to be the hardest Review i've ever had to write for this gamestop and this GameStop alone. i'd like to start off by saying i've never had a problem with gamestop, let alone this one since it's within riding distance and not out of the way from work. this has be my favorite gamestop since it's close to me not just in a way of distance, but it was one of the first ones i've been to. but this review has to be the hardest one i've had to write. I just got off work and was considering getting Echoes of Wisdom from Gamestop if they were going to have a late night early release that was the condition, if not then i'll pick it up on my way home from work tomorrow. that is until i went inside. i'm barely in the store for a second, there were two employees there one male, one female. the Male welcomes me in and the female stares me down. i start to ask if they were going to do a late night release of "Echoes of Wisdom" but i was barely able to get the title out before the woman decided to cut me off by stating no. i thank them and walk out. This was between 430pm and 45pm on Wednesday September 25. i say again, this was the hardest review i've had to write.

Experiencia negativa: Of all of the locations this one is literally the worst. Workers are rude and they are notorious for never answering their phones. Don't waste you time, go to a different location

Experiencia fantástica: I like gaems

Experiencia fantástica: Brandon is a god damn legend, he's like the kindest GameStop employee on earth; he is such an example of how a human has to be. He touched the ETB box I bought there and 2 hours later I pulled a hit with a value of 60 dlrs. Very kind and friendly, he also answered all of my doubts... and yeah the GameStop was good, nothing unusual.

Experiencia fantástica: Brandon at this location is a legend. Always gives me great information when I come in and hooks it up with whatever deals or discounts the store is running at the time. This guy should get commission because I always leave with more than I intended on buying. Solid guy, great store.

Experiencia fantástica: I stopped in here to see if they had PS3 controllers. They did not but I did receive recommendations on where to go find it. I was greeted when I walked in and helped. There were other customers in there as well. Store looks nice and clean and there’s cool stuff in there. Would recommend.

Experiencia fantástica: There systems always down ?

Experiencia fantástica: Holden very helpful very knowledgeable in games .very polite also Autumn best Gamestop in Tucson 10 stars

Experiencia fantástica: Excellent customer service I will be going back to this one for all my gaming needs

Experiencia fantástica: Came in to buy a birthday gift that I was unsure about Autumn the store manager helped me easily find the exact game that I needed to get for the gift, and made the payment painless and quick. Great customer service and big selection of games. Will always suggest this Gamestop location to others.

Experiencia negativa: This place never has what a GameStop store is supposed to have. They ask you to go online because everything in this store is overpriced. The staff is usually in a bad mood all the time. Go ahead and buy gift cards from this place and get your stuff online. You will waste your time because they never have the products that they should have. Waste of time and gas

Experiencia fantástica: Autumn is the absolute best :)

Experiencia fantástica: Very helpful!

Experiencia fantástica: Great service

Experiencia fantástica: Very nice great staff they are chill can always make good conversation

Experiencia negativa: Theo is the worst person to deal with ever he was lazy didn't wanna do his job what so ever i had to drive a hour away from my home store just to get the proper help from another game stop associate. If you go to this store deal with any one but him lazy and highly in professional

Experiencia fantástica: Tray (trey???) and Rochelle helped me out. Thought my ps5 was toast. Nothing would load after I bought a game. I went through PlayStation, and Best Buy where I got the PS5 and google. Reset and deleted and redownloaded everything even my router was reset and I couldn’t get it fixed. Brought my ps5 in to probably get rid of a “broken” console and Tr(a)(e)y ran thru what he could think of and got it working again. 10/10

Experiencia fantástica: Great place to shop and have fun while doing ot

Experiencia positiva: Great customer service have a great selection of great products

Experiencia negativa: I went in to buy a refurbished controller the employee ran the analog stick test and everything worked. 15 days later and the Left analog stick is falling off and the controller won’t take a charge.i have to fold the charger in order for the controller to charge. I bought i brand new ps4 controller charger because I was convinced into buying one. The controller charging port is loose. It seems like GameStop fixes broke controllers to last the 2 weeks so you can’t return them. I will spend $30 more and buy somewhere else. This is the second time I’ve had a problem with GameStop controller at two different locations. DO NOT BUY USED FROM GAMESTOP! YOUR PRODUCT WILL EVENTUALLY STOP WORKING!

Experiencia positiva: Smaller than I thought it would be, but ok. Gamestop can either be a great place to shop, or the option of last resort. I don't think there is an inbetween.

Experiencia fantástica: Great store and staff

Experiencia negativa: This is my third trip to this store for the same game. They didn’t have all three times and communicated that they did Definitely the worst location in Tucson.

Experiencia positiva: They still rip you off when selling a game or gaming system back.

Experiencia negativa: Would give it zero if I could the customer service here was so bad ! Grabbed a game that was on sale and it rang up a higher price so I said that’s the wrong price he said it was a old sticker and that he can’t give me the lower price because they forgot to take off the sticker and that it’s not his fault I should be paying more because they can’t do their job I will no longer go to this location since they don’t know how to do what they get paid for !

Experiencia fantástica: Awsome servies

Experiencia fantástica: Always friendly service. Tho GameStop is GameStop, I do enjoy coming to this location

Experiencia fantástica: Best game stop in town.

Experiencia positiva: Wicked friendly staff

Experiencia positiva: Manager was a little rude but overall good store. Tons of stuff to purchase other than video games

Experiencia fantástica: Very helpful and personable. Clean store.

Experiencia fantástica: Needed to make an exchange and the manager and staff member made it very painless thank you

Experiencia fantástica: The customer service was good, She was really nice and friendly. There is A lot of good merchandise and good prices.

Experiencia fantástica: I really like atmosphere, friendly employees, & a little feel of retro PS quite unique compared to other GameStop

Experiencia positiva: Very knowledgeable and attentive sought out the best accessories and price for me

Experiencia fantástica: The employees have a great energy for the customer.

Experiencia fantástica: My fun place!

Experiencia fantástica: Had a great experience! Jasmine was such a wonderful help answering many different questions. Thanks for the help!

Experiencia positiva: Item was sold as new, even though it was a bit dirty and had been used before, but is working with a constant humming noise. Staff was exceptionally friendly and masked; went above and beyond to help and make feel comfortable.

Experiencia negativa: Only positive was that I was able to find the Switch console I wanted and trade in my old one. Customer service was the worst I've ever experienced. Only stood there and said ok when I said what I was there for. Very awkward and not friendly at all. Hardly communicated any of the process to me during the trade-in. So little, in fact, that she just started deleting my info off the old console as soon as she had it in her hands, before even bringing out the new one. Which didn't allow for any transfer of game/save data, which means I lost it all. 100s of hours of gameplay progress lost. Very upsetting. Would avoid this location, if possible.

Experiencia fantástica: This one of the best locations in the city. Matt is a great rep and the rest of the store. Always feel very welcome and confident in there knowledge. Thanks for making my day so much better

Experiencia negativa: Went to buy the new Call of Duty and was asked if I wanted to buy 10 more things. I was in a rush and dont like being pestered. If I want something, I'll ask for it. Went a few days later to get the new Battlefield and the same exact routine happened,at a different store nonetheless. I usually just do digital downloads but with new games I prefer the disc so I can sell if I dont like it.

Experiencia fantástica: Marco and Tracy were both so extremely helpful and knowledgeable. Gamestop is lucky to have them and they go above and beyond to help people. Thank you both. It's technically not the closest location to me but I'll never go anywhere else after my experience at this particular store. Thank you both so much.

Experiencia fantástica: Great customer service, amazing selection!

Experiencia fantástica: Super helpful!!! I have the membership and every month I get 5$ off :)

Experiencia fantástica: I came by today and Emily helped me pick out a pop vinyl and she was super helpful!! I really liked the new Cruella ones!

Experiencia fantástica: Very friendly staff, opened up right on time when I came to pick up the new mass effect.

Experiencia negativa: Required masks against CDC guidelines, GameStop doesn't believe in science. One star.

Experiencia negativa: I am 12 years old and I called this GameStop to ask about a game, and the man working today was cussing at me and hanging up on me and my mother. This is the worst experience I have had with GameStop. On May 18th at 3PM. I stated this time and date, so the man responsible can be held accountable. I love GameStop and I feel like this was a mistake on him and not GameStop itself. Please get back to me when the man responsible gets held accountable.

Experiencia fantástica: Very helpful and friendly staff it was quick and easy to find what I was looking for

Experiencia fantástica: Great, except I have Xbox 360 and no one has 360stuff anymore. Except GameStop referred me (reefer'd me)to Bookman's. Cool move on there part

Experiencia positiva: I have found this location to be hit or miss when it comes to customer service. Some days are great and other days I wish I would have bought on Amazon. It's always clean and not usually busy, so you can get in and out quickly. They definitely aren't the cheapest in town, but its the place to go for pre-orders.

Experiencia fantástica: Addicted

Experiencia fantástica: Some of these places have employees who are not as nice. Service at this place was great.

Experiencia positiva: This location used to be one of the best in town. Lately the staff have been rude and unprofessional

Experiencia fantástica: The staff is always beyond helpful. Never a bad experience here

Experiencia fantástica: Wonderful customer service. Feels safe and clean inside.

Experiencia fantástica: GameStop I didn't get my PlayStation 5 did get in line I am mad however I still got some good deals and I must say I have everything that people that work at that GameStop are very helpful and very nice I will go back there again

Experiencia positiva: Overpriced

Experiencia negativa: Place a joke. Just a space for people to waste time. Overpriced even the staff suggests to shop online. Such a sad thing. But the other staff was helpful so it get two stars and not one.

Experiencia fantástica: Very pleasant....

Experiencia positiva: Pretty good kind of sucks that the only place to get games in town besides big box stores

Experiencia fantástica: Ownner

Experiencia fantástica: Friendly and helpful

Experiencia fantástica: Ken the store manager here does a awesome job I been to all the GameStop's here in Tucson He's one of top managers They always have a good selection of games and accessories Take time to see what you get for trade on your used items

Experiencia positiva: Good service

Experiencia negativa: I put In an online order, clerk admitted to cancelling it for store pick up, she showed extreme attitude and resentment towards me for no reason. Done shopping with GameStop after this.

Experiencia negativa: I spent well over one hundred dollars on a few different occasions and never received any of my reward points. Even though I was told I would.

Experiencia positiva: Small store. Friendly staff

Experiencia fantástica: It is what it advertises, a place to buy video games. They also have good deals every so often on preowned games.

Experiencia fantástica: Fun store. Nice and knowledgeable staff. Good prices.

Experiencia fantástica: Right after Christmas with getting money and able to go buy exactly what I want and it was in stock and the most brand new handheld system out and game I wanted right then and service is always great

Experiencia fantástica: Gamers. You know what to say....

Experiencia negativa: No testing systems told me to go else where whole he texted on his/her phone

Experiencia positiva: Hardly have anything in the store

Experiencia fantástica: Love everyone location.

Experiencia fantástica: It's always a pleasure getting all my games & accessories there. Also Pre-orders (Modern Warfare) Go "Ken!!!" Best Game Stop hands down. Great staff always . I've never had a problem there they couldn't fix!!!✌

Experiencia fantástica: Jerry at Game Stop was very helpful he was awesome!!

Experiencia fantástica: Kenny was so helpful. Thanks Kenny!

Experiencia fantástica: Great Customer Service!!!!

Experiencia positiva: Great friendly staff.. And very helpful..

Experiencia fantástica: Very nice staff! Small store

Experiencia positiva: Friendly staff, good prices

Experiencia positiva: Nice and comfortable atmosphere. Nice cashiers. Knowable people on games.

Experiencia fantástica: Great service. Made me feel welcomed , amazing people. Good job.

Experiencia positiva: Expensive and full of non-gaming knick-knaks. Buy games online

Experiencia positiva: Very helpful staff and of course a large variety of video games for new and older gaming systems.

Experiencia negativa: This is a very shady store if you have any issues the manager ignores you. And it would seem they sell stolen property out of this location. Buyer beware and go to another locations. Unless you dont mind buying something stolen then go ahead

Experiencia fantástica: Very nice and helpful

Experiencia fantástica: Great service thank you for being so nice and helpful!

Experiencia fantástica: Very good place friendly

Experiencia positiva: The gamestop Had only one cashier

Experiencia fantástica: Customer service has always been great. I've walked in said I need a red Xbox controller and was literally in and out of the store in 60 seconds, but if you let them know you're just looking they will leave you alone to do just that.

Experiencia fantástica: I'm not a gamer at all. My Son is. Either way, the staff is always helpful in finding what you're looking for