GameStop

Experiencia negativa: Just walked into this ganestop that's closing for good and the woman tells me NOTHING is marked down or on sale LOL. Perfect example of WHY gamestops are failing across the US. They're WAY too greedy, the sales suck, member discounts suck. Pretty much everything about gamestop sucks. I don't need to tell you to not go there because they're already closing down! Reap what you sew Gamestop! Haha

Experiencia negativa: Both Google and the stores sign said the store would close at 6. We arrived at 5 and the lights were on but the security gate was closed with no posted explanation, nobody picked up on the phone line either, which behaved as if the store was open and associates were 'busy'

Experiencia negativa: Ordered a booster box of surging sparks pokemon. Order has been sitting in pre shipment for 6 days now. I've had 3 different arrival dates now... Tried calling Ganestop locally, they cant/won't do anything. Have called customer service numerous times, it's always a 30 minute wait and they say they'll call back but never do. This upcoming week I'll be headed to the bank to file a charge back since I can't seem to get an answer. No wonder why Gamestop is dying.

Experiencia positiva: Opening at noon really stinks. Especially when it's the date of a game release and you can't get it until the day is half over.

Experiencia fantástica: Helpful and Pleasant

Experiencia fantástica: It's good for being GameStop. I've been coming here for a long time, and they've gone through many employees - both good and bad. I personally stopped coming because it gets annoying having to deal with the constant membership bashing whenever I need to buy something, but if I need to go to GameStop for whatever reason, this is the one.

Experiencia negativa: Poor customer service. I used to come here as my main game store as it was the closest. After multiple instances of the staff being extremely rude or talking to me in an insulting manner, I have decided not to return to this location. The staff has also been rarely helpful in finding anything I have tried to look for, only to find it myself. They are also very toxic to new gamers and will not send them in the right direction as far as recommendations go. I am not done with GameStop, as the other location in Green Bay are wonderful with great staff who are kind and want to help. This GameStop on Lime Kiln is not like that.

Experiencia negativa: Purchased a game. The wrong game was put in the box. We don’t have a pro account with them and the one associate basically proved to the guy it was their mistake bc they had an extra copy in the drawer but would not make it right without the receipt. What a joke of a store. Would not recommend.

Experiencia positiva: Helpful, friendly staff.

Experiencia negativa: Took my PS5 in to trade for cash, since I don’t play it as much as I thought. Bought in March of this year. Guy wouldn’t take it because he claimed it smelled like it had been sitting in a basement and had Water damage. When the shelf it sat on was probably as ventilated as it could be. No wall restrictions or anything. The thing looks brand new. They have taken other systems of ours on trade that have sat in the same house and the same shelf, no problem. Add in the fact that His attitude was awful, and was not friendly at all. Do not recommend and will not go to GameStop again. This location anyway.

Experiencia fantástica: Very friendly staff and good selection for a broad audience of game lovers!

Experiencia negativa: Told me my console was stolen a ps4 pro so I contacted ps4 customer service and it wasn’t

Experiencia positiva: Kids love it

Experiencia fantástica: Very fast when getting me my Spider-Man games

Experiencia negativa: Who still goes here?

Experiencia fantástica: Great customer service

Experiencia fantástica: Good service

Experiencia fantástica: Great customer service greetings soon as I walked in the store as well as I was offered help all in one nice welcome tone.

Experiencia positiva: Good service don't really have a problem

Experiencia fantástica: The local Gamestop I got to whenever I feel the need to enable my addiction. While there tends to always be new faces because of how Gamestop as a company is, the workers there are always delivering great service and a pretty knowledgeable about any inquiry I have.

Experiencia fantástica: Lots of options and things for various people and various Interests and gaming consoles

Experiencia positiva: My son likes to buy his video systems there. Can't really say much about it... Just he likes what he buys.

Experiencia negativa: We called ahead to make sure they had the game and would be opened as it was close to close, drove across town and arrived before closing and the employee shut the gate and locked up as the prior customer left and wouldn't let us into the store to purchase the game we called about, even though it still wasn't closing time. Worst customer service, worst employee. Will be calling to complain to a manager once the store opens tomorrow.

Experiencia fantástica: Where the best of the best games and more come from love it

Experiencia fantástica: Nice store, variety of console games

Experiencia fantástica: Very helpful nerds

Experiencia positiva: Only there a few minutes, quite the assortment Clerks very friendly

Experiencia fantástica: Very helpful and friendly. Greeted us at the door & asked if we needed any help. A very pleasant experience.

Experiencia fantástica: AWESOME

Experiencia fantástica: Extremely friendly and helpful

Experiencia negativa: Don’t expect games to come out on time. Went there not once but twice for different games. There is always an excuse when it comes to why nothing comes out on release date. Makes no sense why they just don’t have items shipped the day before so it’s ready. Definitely will not pre order and purchase from GameStop again.

Experiencia negativa: I will not buy from here I bought a game for me grandson and it came empty!! Will not never buy here again

Experiencia fantástica: Didnt have game system but help with everything

Experiencia fantástica: Decent store if they dont have it for you they'll assist you as well as they can!

Experiencia negativa: I pre-ordered Monster Hunter Rise for the Nintendo switch. Super excited for it, actually convinced my wife to let me buy one of the limited edition MHR switches! I got to the store early so I could be first in line. I waited two hours, only to be told they didn't have any of the games and wouldn't be getting any of the systems. Not the first time this store has disappointed me, but definitely the last. I went across the street to Walmart and while they didn't have the system at least they had the game.

Experiencia positiva: Gamestop is good.

Experiencia positiva: Very nice employees

Experiencia negativa: Very rude guy working p.m. 1/10/21. Literally tried to buy 6 different items(including 2 Nintendo Switch Lites!), and everything that was displayed was SOLD OUT. He found it funny and told us that he was "sorry to burst our bubble". I will never step foot in the Bellevue location ever again!

Experiencia negativa: We walked in to ask about ordering a game and the one staff member was real rude.

Experiencia negativa: Stood in line for 3hrs when they could have posted they only had 6 preorders like all the other gamestop did.

Experiencia fantástica: They guys in story are super friendly and will help you with whatever you need.

Experiencia fantástica: I've been going to this gamestop ever since I was little and i had a wii. Awesome customer service, and they have a pretty large selection of games. whenever i walk in, i always feel welcome.

Experiencia fantástica: They are always so helpful and nice.

Experiencia fantástica: There's a reason I'm an elite pro member. This place is awesome

Experiencia fantástica: Love the Store

Experiencia positiva: ️️️️

Experiencia positiva: It was a nice Gamestop with friendly staff, but their selection was a little on the lowside and I was kind of bummed out by that.

Experiencia fantástica: Very friendly and knowledgeable staff.

Experiencia fantástica: The staff is top notch, friendly always with a smile. We chatted about video games and more importantly tactic style games. I get all my games here when I'm home.

Experiencia fantástica: Lots of amazing games

Experiencia positiva: Find good used games ,they can answer game questions

Experiencia fantástica: Excellent customer service! There were a few snafus with my purchase and when I went back, the staff was amazingly accommodating and friendly. Once they were informed of the problems, they fixed them on the spot.

Experiencia negativa: Called, just hung up.

Experiencia fantástica: Really helpful sales staff.

Experiencia fantástica: Wonderful service. Game me lots of great suggestions. Employees were cheerful and friendly.

Experiencia positiva: Great peole

Experiencia fantástica: Friendly knowledgeable service and a good selection. If someone else doesn't have it they can usually get it.

Experiencia positiva: Good prices

Experiencia negativa: Horrible customer service! Was told one price at one store than when I got to another it was 10x the price!

Experiencia fantástica: They were very formative, efficient and friendly. Thank you Game Stop.

Experiencia positiva: It has a Nintendo switch that they let you use and they have really good service

Experiencia positiva: Great place

Experiencia negativa: The customer service was horrible, I asked the dealer why the phones wasnt being answered and he quickly got an attitude, refusing my money and being very opinionated and biased, because I'm with a "white gal " and I'm black ,allowing other customers to involve them selves in on the oreo joke ,and if this is acceptable in the game stop stores I will not b a customer and and will speak out loud to the ones tht follow in the footsteps of cowards like tht..

Experiencia fantástica: Going in store is fine but if you try to reach them by phone it can be a hassle. But they usually only have one or two people working so its understandable.

Experiencia fantástica: They are so helpful and nice. Very great.

Experiencia positiva: Good place.

Experiencia fantástica: Best GameStop in the area. Friendly, helpful staff that always goes the extra mile.

Experiencia fantástica: My favorite Game stop in town. Male and Female clerks. Able to answer all your questions and helpful!

Experiencia fantástica: Great selction, Great Service,very knowledgeable

Experiencia fantástica: Good store

Experiencia negativa: Went in having a conversation with my girlfriend and an arrogant 20something employee budded his snarky nose in on it twice.

Experiencia positiva: Great Gamer Store..staff very knowledgeable and helpful

Experiencia fantástica: Cool

Experiencia fantástica: Good service

Experiencia fantástica: Good prices

Experiencia positiva: Staff was pretty cool but it's GameStop so naturally everything is over priced. You can get some new games on Amazon for less than GameStop sells them used

Experiencia positiva: Guys there are super awesome and helpful

Experiencia fantástica: Love this store

Experiencia fantástica: Kind employees and a great selection

Experiencia positiva: It's a GameStop, so it's just like almost every other one out there. Staff is always moderately helpful, but this store in particular has a problem with clutter. There is so much merchandise in this store that walking around the store gets tricky if more that three customers are in it.

Experiencia fantástica: Will always come back here

Experiencia negativa: Carpet needs to cleaned/shampooed as the place smells like Bad BO. Staff was rude/criticized my game choices. Will not be back #PCMASTERRACE

Experiencia fantástica: I stopped into the store in search of a card game expansion pack, and was able to find it quickly and with ease. I liked that the employee wasn’t pushy or overtly annoying in asking if I wanted help. The store could definitely be tidier, but overall, I had a 5-star experience.

Experiencia fantástica: Excellent customer service. Knowledge of video games and great selection. Employees are extremely helpful

Experiencia negativa: Rude employees and lack of items.

Experiencia fantástica: Got the games. Knowledgeable staff

Experiencia positiva: Great service

Experiencia fantástica: I bought an Xbox one with a game here a few days ago and the guy who helped me out had incredible customer service and was very friendly and knowledgeable!

Experiencia fantástica: Awesome!

Experiencia fantástica: Went in to replace a broken PS3 controller. Employees were friendly and knowledgeable. One employee even spoke Spanish to help another customer!

Experiencia positiva: It was good I even got what I needed

Experiencia negativa: Train your employees on how to answer a phone been trying for three hours now and it’s funny how could they be so busy considering every time I walk in they are normally just sitting around talking.

Experiencia fantástica: The staff was friendly and it was nice to have a short conversation about up coming games. I was very pleased with my visit.

Experiencia fantástica: Nice little place. Went there to sell all of my old systems and games for other reasons, and the prices were more than enough considering. Would definitely recommend it to someone that lives nearby to either buy or sell.

Experiencia positiva: Better than other game-stops, although I don't recommend ever selling anything to them. It's a convenient location and the staff are somewhat helpful. Well organized, and kept clean. Grabbing a gift card or disc for a game is easy.

Experiencia positiva: Always knowledgeable staff.

Experiencia negativa: I support the small business owners that have a game store over this place now. Go to game trade in de pere. More affordable and more hometown feel. Plus they have the older stuff that gamestop just isnt cool enough to have.

Experiencia fantástica: Great inventory & friendly staff

Experiencia fantástica: Friendly staff that can hold a conversation. Great selection of games, systems and other products. Service was quick and easy to me and my brother got exactly what we wanted. Overall I have nothing bad to say about my short visit to this Game Stop.

Experiencia fantástica: Great deals!