GameStop

Experiencia negativa: Store says open at 10am. Showed up at 10:15. Still not open

Experiencia fantástica: The best store in the area, Trevor is super knowledgeable and friendly 10/10

Experiencia negativa: It is 12:25pm store is closed when it supposed to open at 12pm bad for business

Experiencia negativa: Gamestops in general seem to be going downhill. Not the friendliest workers in this store. Just overall not a great experience.

Experiencia negativa: Horrible the kid was rude red head kid so I go in attempting to resell a ps5 controller and headset I was offered a whopping $11 dollars. I said “ any way you could do $15 it’s like new he goes “ I can do what my system says and it says $11 dollars so I can write a review and my review is 1 star only because 0 stars were available. This is not the 1st time I’ve had a horrible experience here and been treated rude.

Experiencia positiva: Top!

Experiencia negativa: TLDR Lazy staff My wife and I show up at 8:30p wanting to trade in a system. The manager told us he is not taking trades, kicked us out of the store, then closed and locked the gates.

Experiencia fantástica: Guy working when I stop in is always polite and can help in the areas he's knowledgeable in.

Experiencia fantástica: Nice store!

Experiencia positiva: Excellent customer service. I wish they stocked more cozy games. Beware of bringing children; there's a toy gauntlet :cough: display from the entrance to the register.

Experiencia positiva: Cool shop , they could use more collectors items to sell in my opinion but still a great store with helpful employees

Experiencia fantástica: Great spot!

Experiencia negativa: If you order online for store pick up they will open your products and remove the wrappers. Definitely will not be placing pick up orders again. The associate kept walking away from my transaction to help the associate with another person. He should have said “sir, I’ll be right with you my colleague needs assistance” I would have been ok if he did that then completely finished the transaction for the other associate and customer. But he decided to keep walking away.

Experiencia fantástica: Great place, very friendly

Experiencia negativa: I’m giving this place a one star only because customer service is great. Prices are way too high now went in to get a PS five GTA five They said the price is $40 I went over to Walmart got it for only $10 then you’re selling cheats for games because they can’t find anything else to put on the shelves because no one‘s buying it. It’s sad to see the company get close to bankrupt then come back and then write back it will be going.

Experiencia positiva: Just looked at there website to see what kind of deals they have for the ps5. And looking for accessories for my ps5 as well. Been coming to game stop for awhile.

Experiencia fantástica: Great place to buy video games, game consoles and anything to do with video games. Highly recommended.

Experiencia fantástica: Great service

Experiencia fantástica: Huge thank you to the employees at this GameStop location!!!! I went to trade in my Nintendo Switch at the Harborcreek location and was told that there were a few scratches beside the screen protector and the employee said that it would need to be taken in as defective. I was advised to take it to the mall location since "they would probably buy it for full price since they need things to sell." On the way up, I stopped at this location since I had a good experience previously purchasing ps5 games. I took in the console and explained to them what happened and tried to point out the scratches. They got a kick out of it saying it was as pristine as it could get for a used console. Both of them were looking at it and trying to find a single scratch. I was kinda annoyed that I had to take it all the way up to the other locations to trade in a fully functional, barely used, looking good Nintendo Switch. I really appreciate the time they took to help me considering it was busy and keeping me from having to drive to the third GameStop location in Erie. 10/10 will go back to this store!

Experiencia fantástica: I guess place five stars because very friendly very helpful business environment professional

Experiencia fantástica: Found some great funkos that are very hard to find! Should check out their inventory, also staff was super friendly!!!

Experiencia fantástica: Really friendly and helpful!!!!!

Experiencia fantástica: Love this place

Experiencia negativa: Worst experience of my life. Paid for and ordered and a product online and received the "ready for pick up" email 1 hour later. I come in the next day and they tell me they don't have my product that I paid for and ordered. I ask for the manager the guy says "I am the manager Bruh". It was the overweight, blonde thinning hair guy. Most unprofessional experience of my life. STAY AWAY FROM THIS PLACE. DO NOT RENEW YOUR MEMBERSHIP, DO NOT PAY FOR THE EXTENDED WARRANTY, AND DO NOT PRE ORDER GAMES"

Experiencia fantástica: Everybody is always polite, kind, and helpful. I always go to this Gamestop and not the others because of this.

Experiencia fantástica: Helpful employees because I had no clue what I needed..they were friendly and informative, they helped me make a good (I hope) decision

Experiencia fantástica: Great place for gamers

Experiencia fantástica: I love my game.

Experiencia negativa: Terrible prices

Experiencia fantástica: My home store, great game selection with excellent service!

Experiencia fantástica: The guys at gamestop never disappoint me! Great service from the gang.

Experiencia fantástica: Favorite store

Experiencia fantástica: Very helpful employees and g r eat selection of action figures

Experiencia positiva: This is my default gamestop location. Every employee I've encountered has been social, knowledgeable, professional.

Experiencia fantástica: Always good deals to be had here

Experiencia fantástica: Staffs friendly. Answered some questions I had about a console. Store still has a good selection of games for all 3 consoles. ( Some pc stuff there too ) Pop figures & other collectibles.

Experiencia fantástica: The young girl working (Alexis) I think was her name what a great help she knew what she was talking about.

Experiencia positiva: The staff was very helpful

Experiencia fantástica: I'll all ways trust my purchases and problems at game stop did a great job today in Erie pa every one praise to Marlon sherry gunthor and all ways kaleb and opy thank you

Experiencia positiva: They were my type of people, but I wanted to get the new Xbox series X for my father as a Christmas gift. I knew it was going to be late but I upgraded my gamestop membership and paid for it. I was never contacted to get the priority access :(

Experiencia fantástica: Fast and efficient

Experiencia fantástica: Helpful and pleasant staff. Better prices than online.

Experiencia positiva: didn't have minecoins at this location which is odd bc minecraft is huge. thought for sure they wld!

Experiencia fantástica: Staff is always helpful and knowledgeable. Be nice to them, especially over the holidays; they're precious

Experiencia fantástica: Get exactly what I need when I need it

Experiencia positiva: Best game stop I've been to. Service was outstanding, they were very helpful.

Experiencia negativa: Doesn have not

Experiencia fantástica: Staff is very knowledgeable and always super friendly

Experiencia fantástica: Had an amazing experience working with Aaron trying too find a audio splitter for a PC. He was very friendly, knowledgeable and a true man of culture.

Experiencia fantástica: I love it here

Experiencia positiva: Love it

Experiencia positiva: Cool Helpful Staff

Experiencia fantástica: I worked with Alexis, and she was very knowledgeable when it came to the game consoles, rated games, an whatever I needed to no about when making a decision of which game console to buy, and she didn't mind taking her time to explain it all, which means alot to me, there isn't many people anymore who have the patience and treat people with respect. Excellent service is hard too find these days, she definitely helped us make a good decision for our family... Soon we will be buying a Nintendo Switch. Ty again, Alexis!!!

Experiencia fantástica: Very detailed, oriented staff. Beyond helpful in finding what I was looking for. Will definitely be frequenting this location in the near future.

Experiencia fantástica: People are always great here and very informative

Experiencia fantástica: Aaron is the best

Experiencia fantástica: Friendly employees, a very clean store and excellent service.

Experiencia fantástica: Great staff willing to help out with any questions

Experiencia fantástica: they had a used rock band 3 so they get my stars

Experiencia positiva: Been a customer there for a while. Staff knowledgeable and friendly. Plan to keep coming back.

Experiencia fantástica: Always helpful and knowledgeable on new games ,systems and merch.

Experiencia fantástica: It's always a good time.....

Experiencia fantástica: Great service.. in and out and knowledgeable staff.

Experiencia fantástica: Everybody's always super helpful! Best gamestop!

Experiencia fantástica: Went there looking for DBZ figurines and Chris was a huge help for someone that knows nothing about it at all. It was kind of funny that Chris was saying characters names and the person he was working with had no clue of who he was talking about. Chris you rock!

Experiencia negativa: VERY DISSATISFIED with my experience here. I sold a console to this store and bought another console, as well as several accessories and games on the same day. I was told they were running a deal where NBA2K20 was only $30 so I figured I would buy it while I was there. Come to find out that online the game was less than $20. Called about returning the game and they gave me a hard time and said they could only do store credit for it. I also planned to return a pre-owned game since it was within the 7 day period. When they were processing my return they tried to give me store credit for BOTH games without asking if I would like my card refunded for the pre-owned game amount. When I asked why the gentleman was not refunding my card for that game he tried to tell me I did not reach the value of my trade-ins therefore they could not refund my card for the pre-owned game. After I questioned him on this and asked why he would not refund my card (it was within 7 days of purchasing which is their "policy") he refunded my card no problem. GameStop is a big scam and only cares about making money and not customer satisfaction. Very disappointed and will never buy from there again.

Experiencia fantástica: Caleb is the man! Only place I buy my games at, everyone is friendly and helpful

Experiencia fantástica: nice selection

Experiencia positiva: I'm changing my review cause game stop called me and actually took back that bad ps4 that was used and gave me a new one for the price of used which is awesome I still have to get roach traps though but they made it right and that's what counts I will still purchase items in the future ty for see he angry I was and making it right I'm sorry for my actions but I don't like roaches and I'm glad u fixed your problem in your store best of luck and see u in the future with more purchases I like people of their world cause without that u have nothing and ty again

Experiencia fantástica: Came here for help after getting no assistance at another store. Caleb was very knowledgeable, friendly, and helped me get everything I needed. Would absolutely recommend this location over all the others in town. I know I'll be shopping exclusively at this location from now on.

Experiencia negativa: Just returned a brand new game i got for christmas with recipet and only got $20 in trade in instead of the full amount. Total scam!

Experiencia negativa: We just went to buy an elite Xbox one controller series 2 that was in stock. We were told there were 2 available and they refused to sell one of them to us because they were holding them for someone else who hadn’t paid for them yet. Now we have to find yet another game stop that’s carrying them when we specifically came an hour away from where we live to get one because we were told they were available. Very poor customer service.

Experiencia positiva: They were able to hold something for us and we just got it and I'm very happy

Experiencia fantástica: Helpful staff!

Experiencia fantástica: Nice associates very helpful

Experiencia negativa: One of the worst companies you can choose to support when purchasing video games or video game related products.

Experiencia fantástica: Great games and amazing staff

Experiencia fantástica: This is my favourite gamestop in town. Great staff that provides great customer service.

Experiencia fantástica: Wizard 101 cards nice please

Experiencia fantástica: Always find what I am looking for, usually good help working there.

Experiencia negativa: I had a limited edition destiny 2 ps4 pro, ps4 slim 1tb, two $300 dollar smart phones barely a month old, and they only wanted to give me $400 for it all.. I would stay away selling products and buying from their used consoles, not worth it. J bought a xbone one s 1tb from them, promised I'd have the chance to buy back the one I had originally sold off, before they sent it off, and they said, we don't so that, when they do and it's in their service contract that you sign before you sell.. they don't tell you that, but it's an option.. I only got $80 for the xbone one s.. I'll never sell to this store or buy from again

Experiencia fantástica: Oriana is awesome.. great customer service.

Experiencia fantástica: Great place!!!!

Experiencia fantástica: Nice customer service

Experiencia fantástica: Very good service. People in there are nice and helpful.

Experiencia fantástica: Tons of game options and the employees are very helpful.

Experiencia fantástica: They always have good games at a decent price.

Experiencia fantástica: As soon as we walked in I was greeted immediately. Great customer service.

Experiencia positiva: GameStop is a nice place to go

Experiencia fantástica: They have good games

Experiencia fantástica: This gamestop is one of my favorites the staff is friendly and very knowledgeable they will sit there and talk with ya when they aren't with other customers and they will give suggestions about which games you should check out or games you might like by the titles that you trade or buy

Experiencia fantástica: Very helpful and friendly staff.

Experiencia fantástica: Always get good service. They are like the rest when selling stuff. Just don't. Don't Get Desperate For Pennies - Facebook Seller

Experiencia fantástica: Cheap prices on gently used games. A kids dream

Experiencia fantástica: Love this store they always go above and beyond to help me.

Experiencia fantástica: Awesome store with good deals!

Experiencia fantástica: Good games

Experiencia fantástica: Guy working during the day today 12/11/18 was super nice and very friendly. I will definitely come back.

Experiencia fantástica: Good prices for games

Experiencia fantástica: The associates there are always great. I've had a few minor issues with GameStop in the past and they always bend over backwards to try to help me out. 10/10