GameStop

Experiencia positiva: Decent selection of games and the staff is usually pretty knowledgeable, which is a plus. However, the store can feel a bit cramped and sometimes it takes a while to get assistance when it’s busy. Overall, it’s a solid option for gamers, just be prepared for a little wait sometimes.

Experiencia negativa: God damn can the be anymore pushy about their shitty pro membership or even shitter warranty. Theirs literally just one clerk who take no for a answer. When did gamestop stop caring about the players.

Experiencia negativa: I did not ask them to add the protection plan on a newlly purchase game. Good thing I caught it. They need to bring back the south county location and close this one.

Experiencia fantástica: Fast and friendly service

Experiencia negativa: It's was 8pm and the doors was locked for lunch

Experiencia positiva: Selection good but they need another person working a register it's always busy. To busy for one person.

Experiencia negativa: horrible experience, lied about having items in stock when asked over the phone to confirm, and locked the doors two hours before the posted closing time, very inconvenient especially cause this is the closest gamestop near me.

Experiencia negativa: Trash location with restrictions even though you’re a “PRO” member that shit doesn’t even matter. Now I see why GameStop is rapidly closing stores.

Experiencia negativa: I have never been to a retail store that could not fulfill an in store pickup order the day after it is placed. I ordered items from this store, went to pick them up, and despite me looking at those items on the shelf, the employee working the counter said that my in store pickup was not able to be fulfilled until an unknown amount of time had passed. I would have canceled my pickup order and just purchased the items in store right then, but the employee behind the counter looked like he was an axious wreck. After hearing him complain about a customer call to another customer he was assisting (with great difficulty and anxiousness), i figured a refund would be too much for the poor guy to handle.

Experiencia negativa: It’s only 7:56pm on a non holiday weekend and the door is locked when on here it says they close at 9

Experiencia negativa: I was calling back to check on my pre-order balance for WWE 2K26 & the cashier worker hung up the phone u don't hang up on the customers if they are calling to check the balance for their pre-order balance for games

Experiencia fantástica: So much good stuff!!

Experiencia fantástica: Nice place.

Experiencia fantástica: These guys are always awesome to hang out with and chat with, always so much fun. I love this store! Great recommendations for games. Plus it's a PokémonGo stop.. They have new Eevee and pokémon March. I bought most of it

Experiencia fantástica: My favorite place in the world

Experiencia positiva: Didn't go to this place. Went to a store near it.

Experiencia fantástica: This is now one of the closest stores to me. Stop closing my gamestops

Experiencia fantástica: Malachi is always super helpful and kind! Please come in and check him out!

Experiencia fantástica: Everything

Experiencia positiva: They open at noon

Experiencia fantástica: Nathaniel is always professional, prompt, and pleasant. A value to GameStop.

Experiencia fantástica: It was great

Experiencia positiva: I say call before u go

Experiencia positiva: It doesn't open at 11....it opens at 12...here's the update for ya

Experiencia fantástica: My son favorite game stop friendly staff

Experiencia negativa: They just sold me a ps4 pro that doesn't work and when I called the lady said take it to another one to get a new one she didn't even say sorry,And why they celling broke systems anyway?

Experiencia fantástica: Worker Ellie was super fun to chat with while me and my boyfriend were trading in some things. There was another worker but sadly didn’t catch his name, they both recommended some cool things to buy and new figures they have online. Amazing staff they have here!

Experiencia negativa: Just walk to the location it was closed up 40 minutes early I just wanted to get my mic

Experiencia negativa: Do not buy used PlayStation controllers from them. I bought one, it didn't work properly so I went and switched it out, lasted a day and it had stick drift already. Their used controllers are crap, most likely spray with electric contact cleaner so they work for a little bit but in the end it's a waste of time and money. Buy new controllers only.

Experiencia positiva: Casual Store in good location. Not that busy

Experiencia fantástica: Super nice guy working at GameStop this evening! I really enjoyed coming in and will be back

Experiencia negativa: Employee did not clarify return policy by giving the incorrect timeframe. Was then not granted the timeframe given. They have no sense of owning up to mistakes and just leave the customer with nothing but a bad experience.

Experiencia fantástica: Cool place

Experiencia fantástica: No God

Experiencia fantástica: The store was on the smaller side, with a limited selection of games. There were no pre-Gen 7 items; I was hoping for a retro section

Experiencia positiva: Convenience instead of waiting on the games to be delivered

Experiencia negativa: Just a few months ago you could take the game you bought for $20 and turn it back in for 5$each I just brought back in three games I bought for $20 and they wanted to give me $5 for all three, never going back to GameStop

Experiencia positiva: Only 6 bucks for 2 games that's 2 months old $6 bucks. But the employees were cool and informative individuals I enjoyed conversing with. Would recommend but never sell your have to this greed of a company. I used to sell 10 games just to get enough store credit to buy games as a kid and teenager. Don't do it. You'll have 1 game after all that diminishes your collection of games.

Experiencia fantástica: Very friendly and helpful. The guy who checked me out saved me a lot of money and gave me great advice on the system I wanted

Experiencia fantástica: Great customer service I felt like I was right at home.

Experiencia positiva: Took the street went straight 2it

Experiencia negativa: Was there at 5pm there was a note on the door saying be back at 5:10. Well 5:20 hits and nothing. There was other people waiting as well. We just gave up waiting because nobody came back. I don't know what was going on but it should be looked into.

Experiencia positiva: Answered the phone and lmk a game I wanted was in stock.

Experiencia fantástica: Great

Experiencia negativa: It has a fine selection of games. The old staff who worked there were friendly and informative. The new manager is not very friendly and seems annoyed by everyone who comes in the store.

Experiencia fantástica: Went to buy a used copy of FFVII remake. The store attend Mike was awesome. Handled a busy store great while also taking phone calls simultaneously and didn’t skip a beat providing excellent service to anyone despite being by himself during a rush. Only downside to the experience is we didn’t get to talk more about final fantasy on checkout because it was so busy. Thank you again Mike for handling that busy rush with ease, game’s awesome so far

Experiencia negativa: I've been going to gamestops for many years. It's a sad place to be. There are some games, but I mostly buy things online. They are trying to keep the stores alive by offering a place to trade in games for cash or store credit but all in all I wasn't impressed. More accessories, toys, and clothes than games.

Experiencia positiva: Staff was nice. I thought they had some unique offerings that a gamer and kids would enjoy. However, I was instructed to go there to make a return for Happy Returns. It took two trips, and they could only accept the one item as they did not have a bag big enough to accept some shoes. The first trip I made there they were closed. Carefully check their hours as they vary day to day.

Experiencia fantástica: Nice location!

Experiencia positiva: The hours on the website are not updated.

Experiencia fantástica: Went in looking for a fairly obscure item and they had it

Experiencia positiva: Great location & staff.

Experiencia negativa: I love GameStop but this is the WORST one ever have been to. The staff was so rude when I was in there (well just 1 employee that I interacted with). I would not recommend going to this location. I asked him a question and he came at me with an attitude and a rude remark. Not sure if he was having a bad day or not but doesn’t give anyone the right to treat people with disrespect. I will start driving out of my way to go to another GameStop.

Experiencia fantástica: Hello all, my name is Matthew. I got my ps5 from here about a week ago. Called up one day and they had just got a shipment in. Asked them to hold it and i was there in 15 min. Brittin is the guy i worked with. Excellent guy with great customer service. Every time I've been in here, he's always been really helpful.

Experiencia negativa: They never seem to actually be open at 11, so don't show up til 12 or you won't get in.

Experiencia fantástica: Loved it everything you needs for gaming

Experiencia fantástica: Very helpful staff

Experiencia fantástica: The price are to much but overall I like the items

Experiencia fantástica: I went in for a simple transaction and received the best customer service of my entire life. The guys in there are passionate about their jobs and took the time to give me so much useful information about my new gaming console. This Game Stop is different. They all deserve raises.

Experiencia fantástica: The employees have great patience.

Experiencia fantástica: Great staff and experience.

Experiencia positiva: Standard gamestop nothing fancy.

Experiencia fantástica: Amazing service

Experiencia fantástica: I’ve been to a lot of GameStop’s in my life. I’ve been going since I was a kid waiting in line for Halo 2. This store wasn’t much different than most, but the guy at the register really went above and beyond what I normally expect from GameStop employees. His name on the receipt was Kristopher and he was so helpful, kind, and eager to make sure my experience was the best. 10/10 best employee I’ve had the pleasure of doing business with. He did such a good job I ended up just buying a game I was on the fence about. Thanks for the great service.

Experiencia negativa: Not enough for what I'm looking for

Experiencia fantástica: Super great employees, and that stoink...lol

Experiencia fantástica: The guy that works there is very helpful he deserves a raise no matter what lol my sister had a bad day and he turned that around with his completely professional awesomeness!!

Experiencia fantástica: Great service. The staff is friendly and have great knowledge of the products.

Experiencia fantástica: Very helpful employees. Staff is very friendly.

Experiencia fantástica: Great store, a bit busy but the staff is extremely kind and helpful!

Experiencia fantástica: Great store

Experiencia fantástica: Always good to visit this place. Always has what I need. Friendly and informative staff.

Experiencia fantástica: They have what you need!

Experiencia positiva: The issues I had with trading in items is corporate's fault not the staff. There has to be a better process in resolving issues with their trade in process. Being vague does not instill confidence with your customer.

Experiencia positiva: Not the cleanest store but the staff are very knowledgeable and have good customer service skills.

Experiencia positiva: It was very helpful nice people

Experiencia fantástica: The staff here are terrific, and they tend to have a better selection than other locations around STL.

Experiencia fantástica: Muy amables los empleados

Experiencia fantástica: Great service

Experiencia fantástica: A smaller location but the employees are awesome!

Experiencia fantástica: Only game stop in the city 5stars

Experiencia fantástica: Was nice...good customer service

Experiencia fantástica: Great service

Experiencia positiva: Lots of games Old and new

Experiencia positiva: It's a gamestop

Experiencia fantástica: Christopher was incredibly kind, funny, knowledgeable and helpful.

Experiencia negativa: Rip off city

Experiencia positiva: Decent place employees are friendly and helpful.

Experiencia fantástica: Good selection! Gamers pacifier!

Experiencia fantástica: Fast, courteous service. Really nice salesperson.

Experiencia fantástica: Staff is very helpful!!

Experiencia fantástica: Good customer service .

Experiencia fantástica: Fun stocking stuffers!

Experiencia negativa: YOU DONT HAVE THE MINTY PICKAXE AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Experiencia fantástica: Great employers knowledgeable and friendly

Experiencia fantástica: Always helpful.

Experiencia positiva: My son spent money at GameStop

Experiencia fantástica: Christian was very polite and professional! Very informative and knowledgeable! Very good customer service!

Experiencia fantástica: The staff are all incredibly nice and helpful! Truly an awesome experience.

Experiencia fantástica: Good place. Employees are nice and everything goes through well.