GameStop

2410 W Jefferson St Ste 102, 60435, Joliet

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

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GameStop

Our comment from Padel.us about GameStop:

GameStop is a popular destination for gaming enthusiasts, known for its friendly and knowledgeable staff who go above and beyond to assist customers. Many users have praised the team's enthusiasm and dedication, highlighting individuals like Lindsay and Nick for their exceptional service. The store has a good selection of games, consoles, and accessories, making it a great spot for both new and used products.

Customers appreciate the helpfulness of the employees, often noting their ability to answer questions and provide recommendations. The environment is welcoming, with many saying they feel valued as customers. Overall, GameStop is viewed as a great place to shop with competitive prices and regular promotions.

  • Friendly and helpful staff
  • Good selection of new and used games
  • Welcoming atmosphere
  • Knowledgeable employees

GameStop: Reviews

4.2/5 (102 Reviews)
Robbie Tweed Posted on Google 8 months ago

Fantastic experience: Lindsay was a huge help! She is clearly super passionate about her job and everything it entails. I had so many questions and she answered all my questions and sold me my new switch and accessories! She’s awesome!!

Kayla Nwoha Posted on Google 10 months ago

Fantastic experience: Nic is a gem. Super helpful every time my son and I come in. Appreciate you sir! Keep up the great work

Alex Novara Posted on Google 10 months ago

Fantastic experience: I’m a video game collector and this GameStop had a game I’ve been looking forever for they had Godzilla for ps4

Pedro Rodriguez Posted on Google 10 months ago

Fantastic experience: Great place for games and movies

Chirumamilla Lokesh Posted on Google 11 months ago

Negative experience: worst experience. the lady’s working over there she’s so rude and angry

John First Posted on Google 1 year ago

Negative experience: Shady stuff happening at this location. Came for some new trading cards. Reported to have stock then when addressed with employee, she says it's out of stock. You had 9 boxes in stock the day I came and it magically reduces to 5 the following day, then down to 3 the next day, and now there's none. I didn't think backdooring products or saving for friends were a thing still.

Mundo O Posted on Google 1 year ago

Fantastic experience: Great service

Patrick Hutton Posted on Google 1 year ago

Negative experience: Horrible service. I prefer ordered a game paid in full. Instead of getting the game at the release date i was told that I didn't order it to far in advance anuff. I was told this when I paid. Glad to know I will never buy from this company again.

ismael laguna Posted on Google 1 year ago

Positive experience: Me parece que les hace falta variedad en juegos

Ruben Posted on Google 2 years ago

Negative experience: It is fun but when you use the legs it broke off

Gennifer Adams Posted on Google 2 years ago

Positive experience: Very friendly service

jsuko21 Posted on Google 2 years ago

Negative experience: Dishonest employees that did not want to help. I would say that other places have not been any better.

Sandie Roberts Posted on Google 2 years ago

Positive experience: You can come to my house tomorrow now to clean up my love you too

Sasha Olson Posted on Google 2 years ago

Fantastic experience: Very cool employees were very helpful.

Henry McGuire Posted on Google 2 years ago

Fantastic experience: Both employees were very helpful and found the game i was looking for and am loving playing Mafia 2 on xbox 360. Highly recommend this gamestop. Even with only one working register they did great handling all the customers

Benjamin 2.0 Posted on Google 2 years ago

Fantastic experience: Very good employees and very good game section 100% recommend this store

Elliott Fitzgerald Posted on Google 3 years ago

Fantastic experience: Pretty standard GameStop, was able to get a new game without a preorder so that was nice, decent selection on hand

Cherry Honey Posted on Google 3 years ago

Positive experience: Very nice and helpful cashier!

Sonya Love Posted on Google 3 years ago

Fantastic experience: I enjoy the savings

India Williams Posted on Google 3 years ago

Fantastic experience: The teller was great and Knowledgeable.

Floyd Robinson Posted on Google 3 years ago

Positive experience: Straight store Eazt to buy and sale. Uselly is bizzy, hope everyone has fun. No one can per order a past, video game per buy. That rule is tuffto live by. Wake up game stop owners.

Meli Patas Posted on Google 3 years ago

Negative experience: sad

Mo Saddiq Posted on Google 3 years ago

Fantastic experience: Awesome. Y'know, the people who work these places really don't get enough credit. I just popped my head in the door, literally just my head, and instantly had a friendly employee making eye contact and offering to assist me. FANTASTIC! I know it's so basic, but it is impressive. You had 2 employees in there, multiple customers at the counter, and somehow these two employees are attentive to all of us, helping us out, and doing it all with a sense of extra effort. I just popped my head in the door to see if a controller was in stock, and i got a friendly greeting, info on the controller i was interested in, how often this location has it in stock, when to expect a restock if it somehow sold out by the next time i could pop in, how i could get it online new or used for a discount, and the employee put my anxieties at ease by letting me know that the controller i'm looking for is a rather niche purchase that doesn't fly off their shelf immediately, but if it did, he offered to give me a call to let me know to order online. Kid treated me like i was someone important, and was so accommodating. Honestly blew me away. He made me feel like as a customer, i really mattered, and THAT is exceptionally rare to find these days. Whoever hired this guy found a great hire. Simply because of this one employee interaction, i'm only making videogame purchases from Gamestop from now on. Even if the product is somehow more expensive from Gamestop, i'll pay the extra gladly just to never have to set foot in a garbage Walmart for any gamer reason ever again. Just got the gutter treatment from 2 Walmarts in a row, when this Gamestop saved me. Plus i can see the store from where i work, so now i know where i'll be spending my lunch breaks now!

Ray Ambriz Posted on Google 3 years ago

Fantastic experience:

Linda Posted on Google 3 years ago

Fantastic experience: Great sales going on. Friendly, helpful staff.

Jackeline Lopez Posted on Google 3 years ago

Positive experience: Personal amable

Joe (AlmostReallyGood) Posted on Google 3 years ago

Fantastic experience: I've always had really good experiences here. I've bought a variety of things like shirts, controller chargers, figures, headsets. The employees are always really helpful and easy to talk to, and the manager clearly likes to play games and knows about them. She always has a good answer for a question you've got about most things Gamestop.

Hugo Hernandez Posted on Google 3 years ago

Positive experience: Yes it's games stop. Good place to take ur kids

Magiusiam Posted on Google 3 years ago

Fantastic experience: Everyone that works at this store is very patient and will answer questions. Every employee I have ever interacted with is very polite. They will say they don't know and look up things. Some stores the employees are just rude know it all's who will make up things if they don't know. Not here.

Erick M Posted on Google 4 years ago

Positive experience: Out of stock of new items for Nintendo switch. But I'm guessing it's also due to the chip shortage. They did have used but I was looking for new. They did have the game we were looking for so we bought the game.

M Lynn Tondreau Posted on Google 4 years ago

Fantastic experience: Grandson likes going there for diffrent games

Jose Pardo Posted on Google 4 years ago

Positive experience: It ok for me I just went in with my son

Chris Watzke Posted on Google 4 years ago

Fantastic experience: Nick was super helpful

Jose Cuervo Posted on Google 4 years ago

Fantastic experience: Good service. Had an issue with an online order and got it corrected.

ry serna Posted on Google 4 years ago

Positive experience: Not bad store. Employees are cool but always out of stocked merchandise.

Tony Garcia Posted on Google 4 years ago

Fantastic experience: The manager is very helpful. I had an issue and she went above and beyond to help me.

WellImMadNow Posted on Google 4 years ago

Negative experience: Never answers phones, hence why I don't think twice about not renewing my membership..

Dennis Gillespie Posted on Google 5 years ago

Positive experience: What can you say...they sell fun

Team Torpedo Posted on Google 5 years ago

Negative experience: Called them and she shut me down by saying can I hold for a second and yea so i was on hold for like 10 min and i hung up. I could've been there by then

Dave K Posted on Google 5 years ago

Positive experience: Friendly service they didn't have what I was looking for but gave me some good advice

Maurisha Clemons Posted on Google 5 years ago

Fantastic experience: I got a figure that nobody else had from there. I'm happy I finally got Deadpool now. I'll b going back 2 get Marvel's Dominio

Melvin Strong Posted on Google 5 years ago

Negative experience: This is a revise to a previous rating I left. As with many business people come and go. The last manager (Michael) was very helpful and had great energy. I have dealt with the new manager several times. Let me tell you, I am going to a game stop futher from me in hopes of getting at least, freindly service. The lady running the show is not customer friendly at all. She is very short with people. She seems to be bothered by customers in general. Gamestop is suffering already. Attitudes like hers can't be helping. I still have faith in Gamestop, just not this one.

Jarrod iS-iLL Posted on Google 5 years ago

Negative experience: These people are crooks. Always finding a way to get over. I took my v2 switch in to trade in and the manager tried to tell me it was a v1 and the value would be 40$ less. Another time I checked the trade in value online for a particular game then printed out the coupon and when I went in they again tried lowballing me when I presented the printed out coupon from the online trade value from their website they refused to honor it. These are just 2 examples from a half dozen times they have tried to get over on me.

Jessy Kean Posted on Google 5 years ago

Fantastic experience: They were very helpful

John Merrell Posted on Google 5 years ago

Fantastic experience: It's gamestop show your support

Steve Michalak Posted on Google 5 years ago

Fantastic experience: Very friendly associate's here. They really can answer any question you have. They offer fair trade in values here and have a great selection to choose from

babygirl rosie Posted on Google 5 years ago

Positive experience: I just wish they hired employees who know a little bout games

Doris Posted on Google 5 years ago

Positive experience: The customer service was awesome.

Christian Stoica Posted on Google 5 years ago

Fantastic experience: Found what I was looking for with ease,kind employee's are patient with customers

Carlos Robles Posted on Google 5 years ago

Fantastic experience: Great Service

Robert Christian Posted on Google 6 years ago

Fantastic experience: Great service, good communication and knowledge of products

Sway Skrilla Posted on Google 6 years ago

Negative experience: Poor service. Lies to customers. Their website is full of lies and disappointments.

Paul Walaszek Posted on Google 6 years ago

Positive experience: Good selection of products.

Veronica Otero Posted on Google 6 years ago

Fantastic experience: great service and plenty of games

Alexandria Le Xendrax Posted on Google 6 years ago

Fantastic experience: Where I get alot of my kids gaming equip

GAVINATOR 5000 !! Posted on Google 6 years ago

Fantastic experience: I have spent a small fortune in this place. I like the fact that you can buy pre-owned stuff too...

cristian cruz Posted on Google 6 years ago

Fantastic experience: Best service ever

Shirley Milsap Posted on Google 6 years ago

Positive experience: Good

Ricardo Cruz Posted on Google 6 years ago

Fantastic experience: Good if you want good quality games and collectible toys come here

Steve Swan Posted on Google 6 years ago

Fantastic experience: Nice place very helpful when purchasing stuff for my kids.

Nicole Sossong Posted on Google 6 years ago

Fantastic experience: Friendly staff and very helpful

Stephen Johnson Posted on Google 6 years ago

Fantastic experience: Can always help you find items your looking for may not always be the cheapest

Dana Dixon Posted on Google 6 years ago

Fantastic experience: Small store located in a fairly busy mini-strip mall. Parking is generally ample, especially after 7PM. This location is well-stocked and there are always courteous employees available to assist customers. Prices for new items are not dictated by the store, but games and consoles can be traded. Don't expect high trade-in values! If you're looking to purchase used items they are offered at reasonable prices. If you purchase new games or consoles, I recommend that you also purchase warranties. This is my -go to location of choice because it is closest to home.

Mr. Illusive Posted on Google 6 years ago

Fantastic experience: Great store. The manager on duty, Matt even gave us a free phone case! Very nice guy. Great Cs.

Mae Hall Posted on Google 6 years ago

Fantastic experience: Excellent

Itisha Fagan Posted on Google 6 years ago

Fantastic experience: They are always helpful.

Cody “PLUM” Lee Posted on Google 6 years ago

Fantastic experience: Picked up div 2 let's get it

Gyroz Posted on Google 6 years ago

Fantastic experience: Best gaming store ever I always go buy here example go buy new controller games and console with my brother

Ronda Orasco Posted on Google 6 years ago

Fantastic experience: Cool place to get used and new video stuff for your kids

MarcAnthony Pagan Posted on Google 7 years ago

Fantastic experience: Manager was super helpful and friendly with my trade in and system upgrade.

tavo palacios Posted on Google 7 years ago

Positive experience: Good customer service, clean store and packed with thousands of video games, consoles and accessories . Decent prices also.

Triple Jays Posted on Google 7 years ago

Negative experience: Booty AF they will be bankrupt soon enough

Kelvin Scott Posted on Google 7 years ago

Positive experience: Atmosphere was dry

Chipis Juarez Posted on Google 7 years ago

Fantastic experience: Best place to buy games

David Rasor Posted on Google 7 years ago

Fantastic experience: THEY SELL GAMES HERE

Elv Bee Posted on Google 7 years ago

Fantastic experience: Good as usual

Benita Vasquez Posted on Google 7 years ago

Fantastic experience: We get all our games and system from here. The warranties are great and if they don't have what you need they find a way to get it to you.

david paulson Posted on Google 7 years ago

Fantastic experience: All find good gifts for the gamer boy of mine here. Always something unexpected. They also have nice sales on games. This location is always friendly and knowledgeable. Always a good stop at game stop

Patrick Betts Posted on Google 7 years ago

Fantastic experience: Always the place to be at when buying video games.

Spicy Dan Posted on Google 7 years ago

Positive experience: GAMES!!!!!!

YourAverage Gamer Posted on Google 7 years ago

Positive experience: Very shade business practices but store it self fine

Melissa Lukas Posted on Google 7 years ago

Fantastic experience: My son is a gamer he love this place

patty Posted on Google 7 years ago

Fantastic experience: Nice staff :)

Yayo H Knight Posted on Google 7 years ago

Fantastic experience: Your standard Gamestop. The staff helps me out whenever I need something. In and out really quick.

Kayleah Grossman Posted on Google 7 years ago

Fantastic experience: Very helpful, I don't play video games so I had a lot of questions when I got my 11yr old nephew a game for his birthday, I had a few guidelines from his mom but no actual game titles! I was able to get two games, a few little toys, and a pair of socks with Marvel characters!

Heriberto Moreno Posted on Google 7 years ago

Fantastic experience: Great helo and service

Hafiz S. Ahmed Posted on Google 7 years ago

Fantastic experience: Good games to find at a reasonable price

Sylvia Daniels Posted on Google 8 years ago

Fantastic experience: Polite Representatives, listens to what the customer has to say, they always greet you when you come in and when you leave.

Orenthial Scott Posted on Google 8 years ago

Positive experience: Some of the store clerks have major attitudes not all

jkal fasg Posted on Google 8 years ago

Fantastic experience: Awsome got employees gamertag

Maurice Avent Posted on Google 8 years ago

Fantastic experience: The employees were very helpful

Jake Corn Posted on Google 8 years ago

Fantastic experience: Gamestop? More like store that sells games!

Lillie Young Posted on Google 8 years ago

Fantastic experience: Always friendly service and prices are fair.

ken holland Posted on Google 8 years ago

Fantastic experience: Best place for video games period great service too

Andre Clark Posted on Google 8 years ago

Fantastic experience: They sold me a used game as new. Poor staff.

Gavin Posted on Google 8 years ago

Positive experience: Good games for good prices but if you try to take back a new opened game they only give you 1/3 of the money back

Capn Duck Posted on Google 8 years ago

Fantastic experience: Good store, just be nice to the employees and they'll be nice back.

Jarek Posted on Google 8 years ago

Positive experience: Good place for xbox/ps players, but not for Pc :/

Lamar Smith Posted on Google 8 years ago

Fantastic experience: I love this place! The employees are friendly and they know what they're talking about.

Alex Morrissey Posted on Google 8 years ago

Negative experience: Under staffed long lines always but it's not the employees fault...

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View address and contact details
3340 Mall Loop Dr Space 1249 - 60431, Joliet
+1815-436-1025

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