GameStop

2239 Bessemer Rd Suite 14, 35208, Birmingham

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

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GameStop

Our comment from Padel.us about GameStop:

A Welcoming Hub for Gamers with Expert Staff

GameStop stands out as a dedicated retailer for video game enthusiasts, offering a comprehensive range of products including new and used games, consoles, controllers, and essential gaming gear. The store maintains a clean and well-organized environment, creating a welcoming atmosphere that many customers describe as feeling "at home." This commitment to a pleasant shopping experience is a key factor in why many visitors return regularly.

Knowledgeable Team and Exceptional Service

The true strength of this GameStop lies in its personnel. Reviews consistently highlight the staff as friendly, helpful, and deeply knowledgeable about gaming products. Many customers praise specific employees for their professionalism and ability to assist with everything from answering questions to finding the right deals. The team is often described as going the extra mile to ensure customer satisfaction, making the store a trusted destination for both new and experienced gamers.

Wide Selection of Games and Trading Options

Shoppers can find a robust variety of titles, including a strong selection of used PS4 games and other popular consoles. The store also facilitates trade-ins, allowing customers to exchange their old games for credit. While some note that trade-in values might vary compared to other markets, the availability of both new releases and retro titles makes it a convenient one-stop shop for gaming needs.

Key Strengths

  • Expert Staff: Friendly and knowledgeable associates who provide great advice.
  • Product Range: New and used games, consoles, and accessories.
  • Store Atmosphere: Clean, organized, and welcoming to families and gamers.
  • Trade-In Services: Convenient options to exchange games for store credit.

GameStop: Reviews

4.1/5 (87 Reviews)
Valerie stewart Posted on Google 2 years ago

Positive experience: It was really cool. The employees were great guys. I just think refurbished game systems should not cost as much as brand new. It's kinda ridiculous. But, I'm not a gamer, so I don't get it? But, my kid is super happy with his ps4.

Kenneth Craig Posted on Google 2 years ago

Fantastic experience: Loved it

Bonnie White Posted on Google 2 years ago

Fantastic experience: Like shop

Niki C Posted on Google 2 years ago

Fantastic experience: Excellent customer service and Great prices. ♡♡

Jerohn Mckever Robinson-Bey Posted on Google 2 years ago

Fantastic experience: Great ppl here very helpful, is the vibe when you walk in it feels at home

Davencass Snyder Posted on Google 2 years ago

Fantastic experience: I loved the organization of the place everything was awesome. They have alot of games except ps3 games a few selection of ps3 games and that is it but the place and people were very nice and helpful.

Karen Glover Posted on Google 3 years ago

Fantastic experience: Great little Game store. Store manager very knowledgeable about products. Will definitely be back

Joe Lewis Posted on Google 3 years ago

Positive experience: The store actually looks nice. Maybe he wasn't having a good visit when I stopped by. 3rd can have that affect.

Jesse Mays Posted on Google 3 years ago

Fantastic experience: Great

Roy ORR Posted on Google 3 years ago

Fantastic experience: The store was well ran. The manager is very knowledgeable and professional. He greeted Every customer.

Rcarl Heffner Posted on Google 4 years ago

Fantastic experience: Sure

Robert Hohn Posted on Google 4 years ago

Negative experience: I ordered a $1,000 TV on Black Friday. Two months later, I still do not have the TV, but GameStop still has my money. I have been trying to get a refund for that TV for about a month now. Five customer support calls later, I still have nothing to show for that. Absolutely never buying anything from GameStop again, and beginning to wonder what my legal options are for this situation.

Mizuki Akiyama Posted on Google 4 years ago

Fantastic experience: This place is a great place to get video games, both new and old!

Ethan Posted on Google 4 years ago

Positive experience: Helpful staff for the youngins game questions

T.W. Posted on Google 4 years ago

Fantastic experience: Love it all the gamer stuff u need

Kent Jones Posted on Google 5 years ago

Fantastic experience: Wonderful, helpful, and informed staff.

Kylan Melton Posted on Google 5 years ago

Fantastic experience: GREAT

aldarius benson Posted on Google 5 years ago

Fantastic experience: Always great place to shop at

Queen Posted on Google 5 years ago

Fantastic experience: Staff is very helpful. Great selection.

Jaxqq Posted on Google 5 years ago

Fantastic experience: I got a zen

I2KV4U kiisonme Posted on Google 5 years ago

Fantastic experience: Yes I bought Forza Horizon now I have the complete set

Anthony Cordova Posted on Google 5 years ago

Positive experience: Slow service but great employee's but would recommend.

Bobby McCants Posted on Google 5 years ago

Positive experience: Too slow only 1 cashier all the time when they have like 4 workers on the clock.

Kyoka Akers Posted on Google 5 years ago

Fantastic experience: Justin was great. He was very friendly and knowledgeable.

Lakisha D'Ambrosio Posted on Google 5 years ago

Fantastic experience: Easy to find what you need. Clean store

Lewis Lee Posted on Google 5 years ago

Negative experience: Gamestop at 5 point they are unprofessional they do not answer the phone when you call

Stanley Padgett Posted on Google 5 years ago

Fantastic experience: Good service,very good service

Jamell Foster Posted on Google 5 years ago

Fantastic experience: The staff was very helpful and kind..

Antonio Robertson Posted on Google 5 years ago

Fantastic experience: Awesome sales associate, clean store, friendly atmosphere. I love stepping into Gamestop.

Andrew Burns Posted on Google 5 years ago

Fantastic experience: Great Customer Service

Nathaniel Barnes Posted on Google 6 years ago

Fantastic experience: Outstanding service

Shabreasha Wilson Posted on Google 6 years ago

Fantastic experience: Great place

Letitia Calhoun Posted on Google 6 years ago

Positive experience: Awesome

Jesse L Wilson Posted on Google 6 years ago

Fantastic experience: GOOD store

Medatron Rose Posted on Google 6 years ago

Fantastic experience: I love the atmosphere and good friendly staff

samuel jordan Posted on Google 6 years ago

Positive experience: Needs more games

Tamela Winston Posted on Google 6 years ago

Positive experience: Variety of games to choose from.

BIGROBAL11 Posted on Google 6 years ago

Positive experience: Good selection of used PS4 games!

dewayne smith Posted on Google 6 years ago

Fantastic experience: I'm a gamer so I'm a lil bias but with friendly knowledgeable gamers as workers this place is awesome even to browse

Dee Mac Posted on Google 6 years ago

Negative experience: Bad customer service and full of liars.

Angela Gomez Posted on Google 6 years ago

Fantastic experience: Friendly staff

Holly “Mrs. Willhite” Barker Posted on Google 6 years ago

Positive experience: Kept trying to upsell me after I clearly stated what I needed. I'm all about suggestive sell, but please don't try to pressure me after I've said no SEVERAL times.

william powell Posted on Google 6 years ago

Fantastic experience: Friendly and helpful staff

Derrick Marshall ll Posted on Google 7 years ago

Positive experience: All your gaming needs

MP Parker Posted on Google 7 years ago

Fantastic experience: Good service

Antoinette Gomez Posted on Google 7 years ago

Fantastic experience: Great place

Bruce C Posted on Google 7 years ago

Positive experience: Professional and understanding staff. Helped me get the deal at the right price. Really enjoying my product.

Andrea Sullivan Posted on Google 7 years ago

Fantastic experience: Great service very helpful employee. Only issue was the website was off in regards to the games actually available at the store. Which isn't the stores fault by no means. Would definitely go again.

Tracy Latiker Posted on Google 7 years ago

Positive experience: I enjoy going here customer service is good and they know gaming products

Corey McCoy Posted on Google 7 years ago

Fantastic experience: Always go the extra mile to help out

Latondra Moore Posted on Google 7 years ago

Fantastic experience: It was great very friendly and nice

Jodie Hendrixx Posted on Google 7 years ago

Fantastic experience: Cheap Games good service

bree garcia Posted on Google 7 years ago

Fantastic experience: Super sweet guys everytyme I visit with my little family always very helpful I perfer them over all the others.

Hollywood Hollywood Posted on Google 7 years ago

Fantastic experience: Awesome

Daymond Melton Posted on Google 7 years ago

Fantastic experience: Real good experience

margaret evans Posted on Google 7 years ago

Positive experience: Winter Dawn Christmas and get my grandbaby a game nice price got what you need

richard flowers jr. Posted on Google 7 years ago

Negative experience: Store clerks were completely unorganized and a bit rude. I'm in line only to notice that is jumped this other guy,soI let him go ahead. Then a line starts to form behind me but unorganized. The other clerk opens up on the other end. The clerk at my register says for us to line up at the end of the other line which means if be at the end. Now how does that work. So I left my items.

Anitra Chandler Posted on Google 7 years ago

Positive experience: Small Store

J H Posted on Google 7 years ago

Negative experience: Awful service I literally bought a xbox on elite controller from here. Tried to return it because i found out it was awful. And because game stop is all about sales and power up rewards the manager would not allow it. So until this day I have this controller that is falling apart.

Robert Sims Posted on Google 7 years ago

Positive experience: Went there to trade in some games for store credit but didn't get what I was hoping for but was treated fairly.

Josh B Posted on Google 7 years ago

Positive experience: Better than your average GameStop. Customer service is solid and the store is generally well kept. Prices are generally high though so I usually look elsewhere for my gaming wants.

Raven “Raven” Wood Posted on Google 7 years ago

Fantastic experience: Good service helped us quick and fast....

Sandra Harrison Posted on Google 7 years ago

Fantastic experience: Get and fast service very friend

Tam Posted on Google 7 years ago

Fantastic experience: Awesome customer service Rashi and staff cares about their customers new and old

Raymond Harkins Posted on Google 7 years ago

Fantastic experience: Great place for games

Clarence Dean Jr Posted on Google 8 years ago

Fantastic experience: Good place too get your video games!

Terry Hopson Posted on Google 8 years ago

Fantastic experience: It was a good experience in the store today thanks for your help

Karo Sizemore Posted on Google 8 years ago

Positive experience: Fast

Artonious Thomas Posted on Google 8 years ago

Fantastic experience: Great

Lane Hyche Posted on Google 8 years ago

Fantastic experience: Associates are super knowledgeable and helpful. Store is always clean and well organized.

Vonda Kimble Posted on Google 8 years ago

Positive experience: My nephew love GameStop!

Joshua DeFries Posted on Google 8 years ago

Positive experience: Small PC selection

Herman Harris Posted on Google 8 years ago

Positive experience: Customer service employees very helpful

Timothy Johnson Posted on Google 8 years ago

Fantastic experience: I would live here if I could.

Slim Low Posted on Google 8 years ago

Negative experience: Never answer the phone period

cynthia burrell Posted on Google 8 years ago

Negative experience: Ok

Ben Kimbell Posted on Google 8 years ago

Positive experience: Online says open until 9pm. The store says open until 8pm. It was a bummer to show up just to have it be closed. Three stars because maybe it’s good? But I wouldn’t know

Jayquan Phifer Posted on Google 8 years ago

Negative experience: The Manager at this Gamestop in 5 points needs to be fired he doesn't follow company policy and doesn't care about assisting customers.

Floyd Prince Posted on Google 8 years ago

Negative experience: This game stop changes the store from 10am 11am when they want plus I'm in front of store right now and they have change the time on closing plus they don't go on store policies on greeting costumes if you and guy coming in the store you just get stairs instead of gamestop welcome it might be time for new management or worker's if nothing changes I make sure the rest of the community here's or read about this store

Arthur Carlisle Posted on Google 9 years ago

Fantastic experience: Deals

frankie metcalf Posted on Google 9 years ago

Positive experience: Good selections

keshawn haynes Posted on Google 9 years ago

Fantastic experience: Love game stop so much

Tee Oski Posted on Google 9 years ago

Negative experience: Rude & Unprofessional

Janaiya Mintze Posted on Google 10 years ago

Positive experience: Kmsl it's an "OK" store. Now what does that mean ? Meaning it's a "gets the job done" store...like if your looking for a specific game , they'll tell you if they have it or not . It would be best if you call before you go though because if they don't have it , it will save alot of time and money lol. As far as trade- ins or sells , you would be better off going to a pawn shop(they will pay way more) or using the credit in the store because if your looking for money out of it, you won't get it at gamestop.

Markita Price Posted on Google 10 years ago

Negative experience: I will never visit that location again. Very rude and unprofessional.

arian jack Posted on Google 10 years ago

Negative experience: I called and asked a simple question and everyone was being so rude for no reason. Telling me I can google their games and and closing times. The most unprofessional GameStop I have ever called and I have been to 36 different states and gamestops.

Walter Underwood Posted on Google 13 years ago

Positive experience: The cashier only wanted to give me 25 cents for a trade-in. This store is pretty terrible. The prices are outrageous. Last year the store sold me a scratched up disc. Now they have me a terrible case with virtual tennis 3 for playstation 3.

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4.2 (122)
GameStop

GameStop

View address and contact details
1632 Montclair Rd - 35210, Birmingham
+1205-957-2600

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