GameStop

350 Southland Mall, 94545, Hayward

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Opening hours

  • sunday: 11h-18h
  • monday: 11h-19h
  • tuesday: 11h-19h
  • wednesday: 11h-19h
  • thursday: 11h-19h
  • friday: 11h-20h
  • saturday: 11h-20h

Our comment from Padel.us about GameStop:

GameStop is a beloved destination for gamers, renowned for its welcoming atmosphere and extensive selection of products. Customers frequently praise the knowledgeable and friendly staff, who are always eager to assist in finding the perfect game or console. Many visitors enjoy spending time in the store, appreciating the clean environment and the opportunity to discuss gaming topics with fellow enthusiasts.

Shoppers have highlighted the great customer service provided by associates like Val and Chris, who go out of their way to ensure a positive experience. The store also boasts a variety of merchandise, custom controllers, and even collectible items, making it a fun place to shop.

With numerous positive experiences shared by loyal customers, it’s clear why GameStop holds a special place in the hearts of many. Whether it's for the latest video games or classic titles, GameStop continues to be the Go-To spot for all gaming needs.

GameStop: Reviews

4.1/5 (125 Reviews)
John Taylor Posted on Google 2 weeks ago

Fantastic experience: This place is a gamer’s paradise! The staff is super knowledgeable and always ready to help find the perfect game or console. I love the atmosphere and the great selection of merch – it’s my favorite spot to hang out and chat about all things gaming!

Angel Garcia Posted on Google 4 weeks ago

Fantastic experience: Friendly staff and clean environment

Samuel A Posted on Google 1 month ago

Fantastic experience: Went in to get pokemon tcg grading done. The staff was super helpful and made it an easy process. Very helpful and knowledgeable staff is worth gold. The store is in a mall and the last holdout of GameStop.

Lawrence Cooksey Posted on Google 1 month ago

Fantastic experience: It's a shame that so many locations close down. The Southland location the employees are always nice and very helpful. I hope in the near future locations open back up I used to have one close to my house which is now gone

Ahmad Farzad Anwari Posted on Google 2 months ago

Negative experience: Just this they don’t answer your question.

Rohit Athreya Ravikumar Posted on Google 3 months ago

Negative experience: Spent 40 mins in line for a pickup order. To be told that they dont know where it is at ‍♂️ Poor coordination. They have an email system that’s broken and a retail experience that is forgettable. Not worth it to save 10$ on pre owned games.

Tylar Healy Posted on Google 4 months ago

Negative experience: Ordered 2 nintendo switches for my sons for christmas but only received one. After a month and a half they are sending the replacement. No sorry or compensation for my wasted time. Horrible service and will never order from again.

gogetax306 Posted on Google 4 months ago

Fantastic experience: They have custom controller had to get two ✌

JC Denton Posted on Google 4 months ago

Negative experience: Gamestop? More like game… not very good store! Got ‘em.

anthony Jackson Posted on Google 5 months ago

Fantastic experience: I only go to this GameStop because the guy with the afro is truly the best for information; he's honest and fair.

Sahaunna Williams Posted on Google 8 months ago

Fantastic experience: OMG I DIDN'T KNOW GAMESTOP HAD FEMBOYS!??!?!?!? so I walk in to buy myself a switch 2 yesterday and i didn't know that they had such wonderful. Eye candy over here 10/10 i will recommend over here.

Cschaarb Posted on Google 10 months ago

Negative experience: It's overpriced and this location on this day staff seemed irritated with people even being in this shop.

Matt Duarte Posted on Google 1 year ago

Fantastic experience: Staff was extremely helpful, store was clean and their selection was wide

Brit Renee Posted on Google 1 year ago

Negative experience: Unhelpful, had issues with my account that i thought was fixed at this location just to find out nothing was changed when i went to a different location.

Antonio Estrada Posted on Google 2 years ago

Negative experience: no good

Christian Palmer Posted on Google 2 years ago

Positive experience: I miss seeing as many older games at these places. I wish they had more retro stuff, but I suppose online sales make that hard to market. Still, I'd stop in more and probably buy more if they did.

Dat Do Posted on Google 3 years ago

Fantastic experience: Always love our local GameStop!

Chamain Thomas (Maine) Posted on Google 3 years ago

Fantastic experience: Great customer service

Jose Juarez Posted on Google 3 years ago

Positive experience: Gran variedad, lugar accesible, agradable ambiente lo único que no me gustó es que el que nos atendió a mi y a mis primos lo hizo de mala gana y estaba casi corriendonos.

Chad Okada Posted on Google 3 years ago

Fantastic experience: Lots of video games

Jenna Browning Posted on Google 3 years ago

Fantastic experience: Val was super helpful! Made sure we got everything we needed and was very friendly. Having just moved from Washington, he helped us feel welcomed and excited!

Yogya Hari Prakash Burra Posted on Google 3 years ago

Fantastic experience: They were super helpful answering my questions and saving me hours of research Special shout-out to Chris! Wonderful experience overall.

Jesse Canchola Posted on Google 4 years ago

Fantastic experience: Great selection. Super friendly clerks

Ron Pilar Posted on Google 4 years ago

Positive experience: Chris was a very attentive associate. Gave a description of what sales they have at the moment, offered assistance with picking games and other stuff. Good job to him

Charles Washington Posted on Google 4 years ago

Positive experience: Great customer service the staff was pleasant and helpful.

Reginald Deo Posted on Google 4 years ago

Fantastic experience: No matter what I will always GameStop, been my place of piece since childhood.

Mauricio Hernandez Posted on Google 4 years ago

Fantastic experience: Staff behaved awesomely and answered all my questions!!! Great to see your guys stock rise !

Dawoo Motion Posted on Google 4 years ago

Negative experience: Why do some people at game think because of where they there elite smh

Miguel Posted on Google 4 years ago

Positive experience: Gameing

Raquel Cardenas Posted on Google 4 years ago

Fantastic experience: Tiene muy buenas ofertas de fin de año

De’Andre G Posted on Google 4 years ago

Positive experience: Gamestop is Gamestop

Fotima Posted on Google 4 years ago

Fantastic experience: Christopher was very helpful and friendly, had a good experience purchasing games there.

David Laviene Sr. Posted on Google 4 years ago

Fantastic experience: All my games come from there. I love it.

Pamela Hancock Posted on Google 4 years ago

Positive experience: All the games and deals kids can spend there allowances or there parents money quick.

Mason Mitchell Posted on Google 4 years ago

Positive experience: Can't take the nostalgia away from me when visiting. If there was a mute button on tvs behind it would only deter from the staff making sure you're doing ok.

Patrick McKinney Posted on Google 4 years ago

Fantastic experience: Sales associate was very helpful

frody Tejada Posted on Google 4 years ago

Positive experience: Sería mejor si ponen más especiales ofertas para atraer más al público gamer.

Andy W Posted on Google 4 years ago

Positive experience: GameStop is like, a place to buy games, and pokemon cards and fun mugs with graphics in them and hundred dollar statues and -

Adam Patterson Posted on Google 4 years ago

Fantastic experience: Pretty friendly people and the gesture are in alphabetical order

coldasicerock together man Posted on Google 4 years ago

Fantastic experience: Customer service on point

Cyndi Schaar Posted on Google 4 years ago

Positive experience: It's GameStop go early in day pretty empty which made it really easy.

Michael Murphy Posted on Google 4 years ago

Fantastic experience: Friendly and knowledgeable staff

Sarah Murphy Posted on Google 4 years ago

Fantastic experience: I'm always on the lookout for my next great game. I love asking for recommendations and the employees at the GameStop in Southland never disappoint. Darrien was fantastic and super polite today. Thanks for the recommendation!

Alexio Perez Posted on Google 4 years ago

Negative experience: They sold my Son a damaged playstation gift card. They didn't give his money back or issue him a new one. They said its not their problem. It seems they take advantage of kids just to make a sale. On top of that the manager is rude and should be audited for theft and embezzlement.

Latanya Scott Posted on Google 5 years ago

Fantastic experience: Very fast service

Manuel Lazarte Posted on Google 5 years ago

Fantastic experience: Variety store for game

maggie anderson Posted on Google 5 years ago

Fantastic experience: great place to go and shop everyone loves this place ❤

Linda Haley Posted on Google 5 years ago

Fantastic experience: Excellent customer service

Roberto Campos Posted on Google 5 years ago

Fantastic experience: Variedad y mucho que checar

A G Posted on Google 5 years ago

Fantastic experience: They were very patience with me when returning my stuff and the staff at alway great

Malcolm Miller Posted on Google 5 years ago

Fantastic experience: I was looking for a video game that I liked.

Edwin W Posted on Google 5 years ago

Negative experience: I had an experience with the manager he did not want to test my console. I will add his name here. I will complain to corporate.

J. Bell Posted on Google 5 years ago

Fantastic experience: One of the most personable staff I have encountered at a Game stop. Provided me with all options and showed a definite willingness to help! Please recognize this staff for their efforts! And if you're shopping in gaming definitely come to Southland Gamestop!

Kin Kei Chan Posted on Google 5 years ago

Positive experience: Clean amd friendly staff

LuiStar Posted on Google 6 years ago

Fantastic experience: Best place to buy your gaming needs

Enrique Rodriguez Posted on Google 6 years ago

Negative experience: Terrible walked in to buy two items which were locked up when I got the guys attention he told me walk back to the counter and then they would help me I didn't understand they weren't serving any customers and guy just plain refused to walk over to me to help me I don't understandibsaw the item on the wall got his attention next logical step is bring a key right I dunno moving to the next store they'd e guys are usually very good

Segundo Mojica Jr. Posted on Google 6 years ago

Fantastic experience: Fun place to shop. The staff is very polite and informative....

Itsyaboy_sore Posted on Google 6 years ago

Fantastic experience: Great service!!!

Luis Hernandez Posted on Google 6 years ago

Fantastic experience: Good best. game

Purple “RichBob” Ghost Posted on Google 6 years ago

Fantastic experience: What you gaming at bruh?

Alexander Ivan “El primo or timmy” Hernandez Posted on Google 6 years ago

Fantastic experience: Need to more new stuff for everyone else and make it more bigger new stuff for everyone else for our kids and adults that getting better stuff for everyone else not going to away from everywhere else

Villardo Marilao III Posted on Google 6 years ago

Fantastic experience: Great store with a great staff super helpful and nice.

Joseph Rodriguez (Joe) Posted on Google 6 years ago

Fantastic experience: Always a great experience. Never a dull moment. Thanks guys.

ARTC_SpOrK Posted on Google 6 years ago

Fantastic experience: U need 2 go. Here 4 stuff bout games

marcos antonio rodriguez monge Posted on Google 6 years ago

Fantastic experience: Variedad de juegos y consolas y accesorios

Felicita Ortega Posted on Google 6 years ago

Fantastic experience: Great place to buy games and game consoles the people who work there are very nice I have no problem with them my son always buys his game stuff at gamestop.

Silvia Bringas Posted on Google 6 years ago

Positive experience: They need to keep updating their games

Mario Ruiz Posted on Google 6 years ago

Fantastic experience: Staff is the best very knowledgeable

Edwin Zaragoza Posted on Google 6 years ago

Fantastic experience: Alot of variety games and really good service

Franku Camarillo Posted on Google 6 years ago

Fantastic experience: Best gamestop ever X3

Jose Ángel Tujal Posted on Google 6 years ago

Fantastic experience: Very Good

the Whoadi boy got sauce Posted on Google 6 years ago

Fantastic experience: GameStop for life...

Alejandro Espiritu Posted on Google 6 years ago

Fantastic experience: It has everything

Charity Martinez Posted on Google 7 years ago

Fantastic experience: Great place.

Metro Tmobile Posted on Google 7 years ago

Negative experience: I have purchased multiple controllers for my systems there and most break or don't work like the one I got today

Mariah Sumpter Posted on Google 7 years ago

Positive experience: Staff is very helpful and always friendly

Whatcoolio 21 Posted on Google 7 years ago

Fantastic experience: Favorite game store

Melvin Antonio Posted on Google 7 years ago

Fantastic experience: Good

Yvonne Seniga Posted on Google 7 years ago

Fantastic experience: It was good here at GameStop the employees were very friendly and very helpful they helped my grandson find the games that were challenging for him he's a gamer and he beats the games so quickly so they helped with getting him some games. It would take him a little longer hopefully to beat everyone was very helpful and they gave him good prices for the games that he traded

Johnathan Burgos Posted on Google 7 years ago

Fantastic experience: I got original Nintendo from my grandma because she invented the machine. I wear the power glove 24 7 but not in shower

Kevin Nguyen Posted on Google 7 years ago

Positive experience: Staff was friendly, but the wait was super long since some of them didn't know how to close the sale efficiently.

Thablueman Posted on Google 7 years ago

Fantastic experience: Sensacional

Ricardo Chow Posted on Google 7 years ago

Fantastic experience: Like visiting this place for their Pop Dolls and Games.

Dat Nguyen Posted on Google 7 years ago

Fantastic experience: This place deserves to have a 5-star review because even though it is the model of corporate consumer game stores, they really do understand their target audience and what they need to do to be in this market with all the good and bad that that entails. Yes, the workers for the common corporate lines and try to sell, but isn't that what having a business is supposed to be about? Agree with me or not they don't necessarily twist your arm and are generally polite when you decline their wares and are often very helpful and knowledgeable when you have a question or need as a customer. I love coming through and browsing what's available in the gaming world and geek world even if I generally don't purchase much here. GameStop offers the eye candy I enjoy when window browsing through and I generally have a good experience when I pass through.

Haris Akhtar Posted on Google 7 years ago

Fantastic experience: Nice and polite Gamestop! Only downfall is that the Playstation'4 consoles are expensive as heck, even the used ones. I recommend that they should charge 200 for ps4 slims and 300 for ps4 pro consoles because not many people can spend 300 bucks for a ps4 slim. Overall, amazing Gamestop, again.

Josephine M “AuntieJoie” Reed Posted on Google 7 years ago

Positive experience: Nice

John Lloyd Maghanoy Posted on Google 7 years ago

Fantastic experience: Its mam not sir

Victor Herrera Posted on Google 7 years ago

Negative experience: F+ not Good services and the place is not clean

Carlos Martinez Posted on Google 7 years ago

Positive experience: Lo mejor en video juegos

US and Them FOSPI Posted on Google 7 years ago

Positive experience: Crowded but ok service.

felix aguilar Posted on Google 7 years ago

Fantastic experience: Great customer service and the reps are honest also knowledge

gilberto ochoa Posted on Google 7 years ago

Fantastic experience: Outstanding service personnel very friendly and knowledgeable.. If the don't have in stock the offer to check orher locations

Saudo Gomez Posted on Google 7 years ago

Fantastic experience: excellent service

Thomas Sujo Posted on Google 7 years ago

Positive experience: Never have the games in stock. And when you sell back your games, you hardly get anything for it.

Sam Ingram Posted on Google 7 years ago

Positive experience: COD BABY!!!!

teresa pangelina Posted on Google 7 years ago

Fantastic experience: The service is commendable the young people are very knowledgeable about all of the products being offered for sale.

Tamire Edwards Posted on Google 7 years ago

Fantastic experience: Awesome.

Paul Havercroft Posted on Google 7 years ago

Fantastic experience: OMG, now I have to show my ID to purchase video games. It's like buying drugs, alcohol or firearms. Way Cool!

Carolin Sturtevant Posted on Google 7 years ago

Fantastic experience: Excellent customer service!

Maria Frias Posted on Google 7 years ago

Fantastic experience: They always have the best customer service ever. Love going there.

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View address and contact details
3040 E 9th St - 94601, Oakland
+1510-536-4833

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