GameStop

Fantastic experience: Came in not really sure what I was looking for but was able to ask one of the employees for help. Brooke was very helpful and very knowledgeable as well as very friendly. She helped me get what I needed and even helped me look at a few different options.

Negative experience: I had a frustrating experience at a GameStop location recently. I went in to trade in my Apple Watch because I needed some quick cash for gas. At the first store I visited, everything went smoothly—the employee checked the watch and gave me a quote with no issues. I just had to go home and grab my ID. Since I was low on gas, I decided to go to a closer GameStop instead. That’s where things changed. The employee there took my watch, went to the computer, and after a few minutes told me the system wasn’t working and that the serial number was “wrong.” This didn’t make sense because I had just had it checked at another location with no problems. When I tried to explain that, she started giving me inconsistent explanations, saying I shouldn’t have reset the watch and that I needed to pair it back to my phone. It felt like I was getting the runaround instead of a clear answer. I ended up going back to the original store, and they processed the trade-in without any issues at all. Overall, the experience at the second location felt unprofessional and unnecessarily difficult, especially compared to how simple it was at the first store. I hope GameStop can make sure their employees are consistent and transparent with customers.

Negative experience: Never open, it’s 7pm on a Friday and everything is locked up

Positive experience: Lots of games, some over priced tho

Positive experience: Weak selection I didn't have anything I wanted

Negative experience: Extremely disappointed with this GameStop location. And GameStop in general Our son purchased a gift card, with his Christmas money.... In store, only to find that the code did not work...When we returned to the store with the receipt (which was barely legible to begin with), the staff provided a code — which also did not work. After calling the store again and explaining the situation, we were told that they’ve had this problem before, yet they refused to refund the money or provide a working replacement. We were essentially told, “There’s nothing we can do, can't help you" Let that sink in: a business accepted money from a child, failed to provide a usable product, acknowledged prior issues, and still refused to make it right. That is unacceptable. To make matters worse, when we contacted corporate customer service, the representative was unable to effectively understand the issue, became rude, and hung up the call. So the end result? Money taken. No working product. No refund. No accountability. This feels like a systemic problem, with GameStop.. , not a one-off mistake. We will be filing a formal complaint with the Attorney General’s office, because consumers — especially kids — should not be left with “tough luck” after paying for a product they never received. Avoid purchasing gift cards here unless you are willing to risk losing your money from this location....

Fantastic experience: I had a unique problem with budget constraints and the woman I talked to (Julia) really helped me out and went above and beyond. She was aware of technical specs and offered several courses of action. I highly recommend this location.

Negative experience: I had one of the most frustrating customer service experiences I’ve ever had at this GameStop location. After waiting over 20 minutes just to be checked out, the employee who finally came over to the register (Julia) acted like helping me was an inconvenience instead of her job. The situation got worse when she tossed my brand-new game across the counter during checkout. I called her out on it because who wants their new purchase thrown around? And instead of acknowledging it, she responded with, “Well, your tone is rude.” I waited patiently despite the wait, only to be met with unprofessional behavior, attitude, and disrespect. A customer pointing out mishandling of merchandise should not be met with defensiveness or blame-shifting. GameStop needs to seriously address customer service at this location. I expect basic courtesy, especially when I’m spending money and have already waited far longer than I should have. This experience was unacceptable and definitely left a bad impression. Julia, you’re extremely miserable and it shows.

Fantastic experience: Very helpful. They looked up to see if they had ps4s in stock, and answered all my questions. Not to mention all the cool things they had there.

Fantastic experience: Great visit. Employees are super friendly and well knowledged of all types of things. Best store ive been to in a while. Great selection of items

Negative experience: So tonight I call the boy told almost there he said close 8 so I pull 759 he ran to door lock be nasty never again I came All the way from South Carolina just needed a controller manager get on very nasty

Positive experience: Not much in this store, cashier was on her cell phone during a customer checkout and everyone had to wait 5 mins for her to get done talking on the phone (ordering a smoothie or milkshake at that) before we could all get checked out.

Negative experience: Horrible customer service. I went to purchase a game that had 22.99 on the tag. it rang up 39.99 and they refused to change the price

Fantastic experience: Excellent service

Negative experience: I come to this gamestop regularly as its the only retro branded gamestop in the area. Every time I have been the staff have been friendly, helpful, and interesting to talk to and have even pointed out games I might be interested in which I ended up purchasing. I recently bought an xbox 360 game record of agarest war. The disc inside the case is a bootlegged copy that just plays a video of the start up screen for xbox 360 games which is how I imagine this was missed when it was tested, if it was tested. The disc is very obviously a fake with blurred artwork on the front of the disc and a blue dvd tint on the back. I will be going to this location tomorrow in person to try and get a full refund or I will not be going back. The only reason I am giving this 2 stars and not 1 is because the staff is so fantastic, I will update my review depending on how tomorrow goes, If I get the refund as they should do since they sold me the incorrect product this will go significantly up to reflect their dedication to fixing a mistake. If they do not offer a refund or any kind of restitution this will go down to 1 and that will be the last time I step foot in that store.

Fantastic experience: They had a psp. When no one else did

Fantastic experience: Never had a bad experience here love the staff and the selection of items! 10/10

Negative experience: The manager didn’t try to help me in any way shape or form he sold me cases without the games and basically tried to tell me it was a lost cost. Went to another games stop and was told that he didn’t follow protocol. Very disappointed because I spent almost 300$ that day.

Fantastic experience: Mike is great! Extremely helpful and thorough with product knowledge. The entire crew is awesome!

Fantastic experience: At this location i was working with Tony he was very helpful & friendly! Recommend this location to anyone

Positive experience: Deserted. Not sure how they are still open to be honest. Nothing caught my eye to purchase that day but perhaps something will in the future.

Fantastic experience: This place is great the employees are always nice and willing to talk about games. Their new retro selection has limited selections but it has saved the retro market with their prices.

Fantastic experience: Friendly fast customer service, wide selection of games, systems, and gear

Positive experience: Expensive for one, an ok selection of games. Dying breed of businesses.

Fantastic experience: I know how gamestop is being criticized, but their workers are amazing, very kind and they care about you and your satisfaction when they are attending you

Negative experience: Say they price match with Walmart and yet could not price match?

Positive experience: Well this morning was good , But yesterday the containers were so over filled, it looked like contractors dumping loads there . If so no one that lives here can't dump there trash . This has happened twice within a week, Why.

Negative experience: Been closed for awhile when will it open up?

Fantastic experience: Well, buckle up, because I'm about to take you on a wild ride through the aisles of GameStop in Greer, SC, and let me tell you, it's no Monopoly game! First off, let's talk location. Nestled in the heart of Hillview Plaza, this GameStop is like the community chest of video games – you never know what treasure you'll find inside². And with hours that are more flexible than a yoga instructor on a Sunday morning, you can drop by almost any day of the week². Now, onto the main event – the games. This place has more options than a dad has dad jokes. Whether you're looking for the latest "Call of Duty" or a nostalgic trip down "Mario Kart" memory lane, they've got you covered. It's like they've got a warp pipe straight to video game heaven! But here's the kicker – the staff. They're more helpful than a Swiss Army knife at a camping trip. Need advice on the best RPG? They've got the cheat codes to your heart. And they're always ready to chat – whether you're a noob or a seasoned gamer, they treat you like the final boss of customer service. Now, I've got to mention the pre-owned section. It's like a box of chocolates; you never know what you're gonna get. But one thing's for sure, the deals are hotter than a grill on the Fourth of July. You can trade in, trade up, and save some bucks for that next family vacation to Wally World. Sure, there might be a hiccup here and there – maybe a closed gate when you least expect it – but that's just life throwing you a curveball³. And isn't that what gaming's all about? Overcoming the unexpected challenges? GameStop in Greer, SC, is the go-to spot for all your gaming needs. It's got the charm of a dad's backyard BBQ and the excitement of a surprise birthday party. So, next time you're in town, swing by – and who knows, you might just catch me there, cracking a dad joke or two while picking up the latest game for family game night. Game on! .

Negative experience: Not good at all

Positive experience: Fun place.

Fantastic experience: Great service

Negative experience: Rude employees…it was 7:00pm got to the door locked and he talking about he abt to go to lunch with a customer in the store already

Fantastic experience: Fast and easy to use

Positive experience: Excellent Customer Service and Clean Store

Negative experience: Everytime I come off work to try to buy anything from this store the workers are just fooling around sitting in the car closing the store saying, "close for lunch" and dosnt come back until its 30 minutes before closing.

Fantastic experience: Helpful, took my grandsons to buy a playstation 5. They have fun at mimi's !!!

Positive experience: Anyone know if they have any $20 PS4 controllers

Positive experience: My visit to Gamestop was to drop off a return shipment using the "Happy Returns" service network they are a drop off point for. The attendant that assisted me was courteous and efficient. They appear to have a nice selection of gaming related products as their name implies.

Positive experience: Good variety of products

Fantastic experience: Staff was amazing and helpful. My 8 year old was “buying” and they were so sweet to him. ☺️ Definitely going back.

Fantastic experience: One of my grandson"s favorite places to go to!

Fantastic experience: A time of the past but I love the people who help us Game

Fantastic experience: This is my son spot for all his game it's amazing

Fantastic experience: Great deals

Fantastic experience: Fantastic customer service, very friendly staff and was really clean on the inside

Negative experience: Won’t answer phone, multiple times.

Fantastic experience: Friendly staff. Great selection. Welcoming environment.

Fantastic experience: Really helpful and knowledgeable staff. Visit often and service never changes

Fantastic experience: Muy buenas ofertas y harta variedad

Fantastic experience: This is by far my favorite GameStop! I've been to so many locations and this one blows any other one that I've seen out of the water. It's really large in comparison to other GameStops and the selection is huge. So many figures, socks, backpacks, shirts, games and even computer accessories and parts. I remember the first thing I recognized was the carpet. Very on theme and makes the place even better. Not to mention all of the deals GameStop constantly has to offer. Definitely worth it to get a membership. It pays for itself in two months if you go in just once a month. Being a pro member gets you $5 of in-store credit per month and it's only $15 to sign up, and after you sign up you get $5 credit immediately. There are also many benefits to being a pro. I can't recommend this location enough. The workers are always so helpful here and ive never seen it busy, so you almost always have their full attention. 9.5/10

Fantastic experience: Awesome workers

Fantastic experience: Good friendly customer service haven't had a bad experience at this location yet

Fantastic experience: Found the game hubby wanted so yay

Negative experience: Lady at the register brushed me off. I wanted to buy the Iron Man statue behind the counter and her attitude sent me out the door.

Fantastic experience: This is my neighbourhood GameStop. Rebecca and Jordan are always friendly and helpful and they keep me up to date on all the latest in gaming.

Fantastic experience: Was able to get my grandsons gift cards for their new Playstation. Very nice customer service. Recommend!

Fantastic experience: Excellent service

Negative experience: I called to purchase a Xbox Series S and bought one for my son last week and he's waiting for it. A few days later, I decided to buy one for my good friend w/o his knowledge because he had to cancel his order at the last minute. I tried ordering it and the purchase wouldn't go through because of this stupid rule of one transaction (Xbox One S) per customer. Thanks,said no one ever.

Fantastic experience: Best one in savannah

Negative experience: Bought a used Xbox one controller, paid $48 for it. Get home which is down town Savannah only to find out that the X and B buttons were sticky, drove all the way back to this location to swap it out. They had no more wireless, so I settled for a wired, the Michael G was ready to check me out without even testing the controller so I asked him if I could test it out myself and he was hesitant to let me even check it out, I go to open the zip lock style bag and he told me I couldn't open it and to feel it through the bag so I felt it and low and behold the buttons were sticky as all get out, I decided to get a refund and go to Walmart. Got a brand new controller for $45. Game stop is a joke, I can't wait til Amazon plows y'all under.

Positive experience: The staff are all very helpful!

Fantastic experience: Very helpful for a mom with no knowledge of video games

Positive experience: Trying to find accessories for my PlayStation Vita staff is very respectful

Fantastic experience: It's a great place to go if you like to see the stuff in person then seeing them online

Fantastic experience: Rusty is always nice the girls are beautiful and very helpful when I come in

Positive experience: Always helpful staff.

Fantastic experience: The Employees were Very Nice and Helpful!We love it there!

Fantastic experience: Rusty went above and beyond to solve a problem for me. The customer service is top notch. Thank you Rusty!

Fantastic experience: Rusty was great! He was super friendly and helped us when associate from another store couldn't.

Fantastic experience: Great place to shop!

Positive experience: Not a very big selection of used games.

Fantastic experience: Tiny but great service

Fantastic experience: I have always loved gamestop

Fantastic experience: Rebecca was very nice and helpful, and didn't take long

Fantastic experience: Great very helpful

Positive experience: Decent store overall

Fantastic experience: Excellent customer service

Fantastic experience: Clean store with friendly staff and great selection. 10/10 will shop here again.

Fantastic experience: Helpful and friendly service.

Fantastic experience: Very friendly staff!

Fantastic experience: whatever you game you want they got they don't they will find

Positive experience: Good service. Great people

Fantastic experience: Great store with a great crew. Always stop by when I have some time to kill in the area between work to see whats new.

Positive experience: Staff was friendly and helpful. I was just disappointed that they didn't have any xbox for sale.

Negative experience: Meh

Fantastic experience: Good

Fantastic experience: Love that place as a gamer you have to appreciate gamestop

Negative experience: Worst customer service in any business. If I could give a negative star I would. Hope to run into them again.

Fantastic experience: Great service from a knowledgeable and friendly staff

Fantastic experience: Very epic, no matter what you want its probably there, except steam controllers:( youll have to go bbn online

Fantastic experience: As always our shopping experience at this gamestop was amazing. The manager is a really knowledgeable and nice guy. The whole staff makes you feel like you're surrounded by friends. The selection was good as well. My kids were able to take part in the buy 2 get 2 free pre-owned game deal which is a huge help to my wallet.

Fantastic experience: Thank you for having Black Ops today and thank you for being nice when I didn’t notice I had Black Ops 4 in my hand until the very last second. 10/10, definitely recommend. VERY excited to spend the rest of my afternoon reliving those days when I wasn’t almost 30.

Negative experience: When I needed to return a game they did not want to take it back.never will I go back..

Fantastic experience: Very nice store

Fantastic experience: People working at gamestop have vast knowledge on everything in the store. They work fast to get you in and out as fast as possible while giving you information on things to come. I went there for a headset replacement, but there were no more in the store. She found me 4 other locations to find the same headset, but also offered me something just as good in the store. Great service I recommend you see a gamestop for your next video game purchase.

Fantastic experience: Please don't close

Fantastic experience: Great people great business

Fantastic experience: My son faviorate store

Fantastic experience: Very great staff n they go extra mile to help a costumer with orders ect.