GameStop

Positive experience: Decent selection of games and the staff is usually pretty knowledgeable, which is a plus. However, the store can feel a bit cramped and sometimes it takes a while to get assistance when it’s busy. Overall, it’s a solid option for gamers, just be prepared for a little wait sometimes.

Negative experience: God damn can the be anymore pushy about their shitty pro membership or even shitter warranty. Theirs literally just one clerk who take no for a answer. When did gamestop stop caring about the players.

Negative experience: I did not ask them to add the protection plan on a newlly purchase game. Good thing I caught it. They need to bring back the south county location and close this one.

Fantastic experience: Fast and friendly service

Negative experience: It's was 8pm and the doors was locked for lunch

Positive experience: Selection good but they need another person working a register it's always busy. To busy for one person.

Negative experience: horrible experience, lied about having items in stock when asked over the phone to confirm, and locked the doors two hours before the posted closing time, very inconvenient especially cause this is the closest gamestop near me.

Negative experience: Trash location with restrictions even though you’re a “PRO” member that shit doesn’t even matter. Now I see why GameStop is rapidly closing stores.

Negative experience: I have never been to a retail store that could not fulfill an in store pickup order the day after it is placed. I ordered items from this store, went to pick them up, and despite me looking at those items on the shelf, the employee working the counter said that my in store pickup was not able to be fulfilled until an unknown amount of time had passed. I would have canceled my pickup order and just purchased the items in store right then, but the employee behind the counter looked like he was an axious wreck. After hearing him complain about a customer call to another customer he was assisting (with great difficulty and anxiousness), i figured a refund would be too much for the poor guy to handle.

Negative experience: It’s only 7:56pm on a non holiday weekend and the door is locked when on here it says they close at 9

Negative experience: I was calling back to check on my pre-order balance for WWE 2K26 & the cashier worker hung up the phone u don't hang up on the customers if they are calling to check the balance for their pre-order balance for games

Fantastic experience: So much good stuff!!

Fantastic experience: Nice place.

Fantastic experience: These guys are always awesome to hang out with and chat with, always so much fun. I love this store! Great recommendations for games. Plus it's a PokémonGo stop.. They have new Eevee and pokémon March. I bought most of it

Fantastic experience: My favorite place in the world

Positive experience: Didn't go to this place. Went to a store near it.

Fantastic experience: This is now one of the closest stores to me. Stop closing my gamestops

Fantastic experience: Malachi is always super helpful and kind! Please come in and check him out!

Fantastic experience: Everything

Positive experience: They open at noon

Fantastic experience: Nathaniel is always professional, prompt, and pleasant. A value to GameStop.

Fantastic experience: It was great

Positive experience: I say call before u go

Positive experience: It doesn't open at 11....it opens at 12...here's the update for ya

Fantastic experience: My son favorite game stop friendly staff

Negative experience: They just sold me a ps4 pro that doesn't work and when I called the lady said take it to another one to get a new one she didn't even say sorry,And why they celling broke systems anyway?

Fantastic experience: Worker Ellie was super fun to chat with while me and my boyfriend were trading in some things. There was another worker but sadly didn’t catch his name, they both recommended some cool things to buy and new figures they have online. Amazing staff they have here!

Negative experience: Just walk to the location it was closed up 40 minutes early I just wanted to get my mic

Negative experience: Do not buy used PlayStation controllers from them. I bought one, it didn't work properly so I went and switched it out, lasted a day and it had stick drift already. Their used controllers are crap, most likely spray with electric contact cleaner so they work for a little bit but in the end it's a waste of time and money. Buy new controllers only.

Positive experience: Casual Store in good location. Not that busy

Fantastic experience: Super nice guy working at GameStop this evening! I really enjoyed coming in and will be back

Negative experience: Employee did not clarify return policy by giving the incorrect timeframe. Was then not granted the timeframe given. They have no sense of owning up to mistakes and just leave the customer with nothing but a bad experience.

Fantastic experience: Cool place

Fantastic experience: No God

Fantastic experience: The store was on the smaller side, with a limited selection of games. There were no pre-Gen 7 items; I was hoping for a retro section

Positive experience: Convenience instead of waiting on the games to be delivered

Negative experience: Just a few months ago you could take the game you bought for $20 and turn it back in for 5$each I just brought back in three games I bought for $20 and they wanted to give me $5 for all three, never going back to GameStop

Positive experience: Only 6 bucks for 2 games that's 2 months old $6 bucks. But the employees were cool and informative individuals I enjoyed conversing with. Would recommend but never sell your have to this greed of a company. I used to sell 10 games just to get enough store credit to buy games as a kid and teenager. Don't do it. You'll have 1 game after all that diminishes your collection of games.

Fantastic experience: Very friendly and helpful. The guy who checked me out saved me a lot of money and gave me great advice on the system I wanted

Fantastic experience: Great customer service I felt like I was right at home.

Positive experience: Took the street went straight 2it

Negative experience: Was there at 5pm there was a note on the door saying be back at 5:10. Well 5:20 hits and nothing. There was other people waiting as well. We just gave up waiting because nobody came back. I don't know what was going on but it should be looked into.

Positive experience: Answered the phone and lmk a game I wanted was in stock.

Fantastic experience: Great

Negative experience: It has a fine selection of games. The old staff who worked there were friendly and informative. The new manager is not very friendly and seems annoyed by everyone who comes in the store.

Fantastic experience: Went to buy a used copy of FFVII remake. The store attend Mike was awesome. Handled a busy store great while also taking phone calls simultaneously and didn’t skip a beat providing excellent service to anyone despite being by himself during a rush. Only downside to the experience is we didn’t get to talk more about final fantasy on checkout because it was so busy. Thank you again Mike for handling that busy rush with ease, game’s awesome so far

Negative experience: I've been going to gamestops for many years. It's a sad place to be. There are some games, but I mostly buy things online. They are trying to keep the stores alive by offering a place to trade in games for cash or store credit but all in all I wasn't impressed. More accessories, toys, and clothes than games.

Positive experience: Staff was nice. I thought they had some unique offerings that a gamer and kids would enjoy. However, I was instructed to go there to make a return for Happy Returns. It took two trips, and they could only accept the one item as they did not have a bag big enough to accept some shoes. The first trip I made there they were closed. Carefully check their hours as they vary day to day.

Fantastic experience: Nice location!

Positive experience: The hours on the website are not updated.

Fantastic experience: Went in looking for a fairly obscure item and they had it

Positive experience: Great location & staff.

Negative experience: I love GameStop but this is the WORST one ever have been to. The staff was so rude when I was in there (well just 1 employee that I interacted with). I would not recommend going to this location. I asked him a question and he came at me with an attitude and a rude remark. Not sure if he was having a bad day or not but doesn’t give anyone the right to treat people with disrespect. I will start driving out of my way to go to another GameStop.

Fantastic experience: Hello all, my name is Matthew. I got my ps5 from here about a week ago. Called up one day and they had just got a shipment in. Asked them to hold it and i was there in 15 min. Brittin is the guy i worked with. Excellent guy with great customer service. Every time I've been in here, he's always been really helpful.

Negative experience: They never seem to actually be open at 11, so don't show up til 12 or you won't get in.

Fantastic experience: Loved it everything you needs for gaming

Fantastic experience: Very helpful staff

Fantastic experience: The price are to much but overall I like the items

Fantastic experience: I went in for a simple transaction and received the best customer service of my entire life. The guys in there are passionate about their jobs and took the time to give me so much useful information about my new gaming console. This Game Stop is different. They all deserve raises.

Fantastic experience: The employees have great patience.

Fantastic experience: Great staff and experience.

Positive experience: Standard gamestop nothing fancy.

Fantastic experience: Amazing service

Fantastic experience: I’ve been to a lot of GameStop’s in my life. I’ve been going since I was a kid waiting in line for Halo 2. This store wasn’t much different than most, but the guy at the register really went above and beyond what I normally expect from GameStop employees. His name on the receipt was Kristopher and he was so helpful, kind, and eager to make sure my experience was the best. 10/10 best employee I’ve had the pleasure of doing business with. He did such a good job I ended up just buying a game I was on the fence about. Thanks for the great service.

Negative experience: Not enough for what I'm looking for

Fantastic experience: Super great employees, and that stoink...lol

Fantastic experience: The guy that works there is very helpful he deserves a raise no matter what lol my sister had a bad day and he turned that around with his completely professional awesomeness!!

Fantastic experience: Great service. The staff is friendly and have great knowledge of the products.

Fantastic experience: Very helpful employees. Staff is very friendly.

Fantastic experience: Great store, a bit busy but the staff is extremely kind and helpful!

Fantastic experience: Great store

Fantastic experience: Always good to visit this place. Always has what I need. Friendly and informative staff.

Fantastic experience: They have what you need!

Positive experience: The issues I had with trading in items is corporate's fault not the staff. There has to be a better process in resolving issues with their trade in process. Being vague does not instill confidence with your customer.

Positive experience: Not the cleanest store but the staff are very knowledgeable and have good customer service skills.

Positive experience: It was very helpful nice people

Fantastic experience: The staff here are terrific, and they tend to have a better selection than other locations around STL.

Fantastic experience: Muy amables los empleados

Fantastic experience: Great service

Fantastic experience: A smaller location but the employees are awesome!

Fantastic experience: Only game stop in the city 5stars

Fantastic experience: Was nice...good customer service

Fantastic experience: Great service

Positive experience: Lots of games Old and new

Positive experience: It's a gamestop

Fantastic experience: Christopher was incredibly kind, funny, knowledgeable and helpful.

Negative experience: Rip off city

Positive experience: Decent place employees are friendly and helpful.

Fantastic experience: Good selection! Gamers pacifier!

Fantastic experience: Fast, courteous service. Really nice salesperson.

Fantastic experience: Staff is very helpful!!

Fantastic experience: Good customer service .

Fantastic experience: Fun stocking stuffers!

Negative experience: YOU DONT HAVE THE MINTY PICKAXE AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

Fantastic experience: Great employers knowledgeable and friendly

Fantastic experience: Always helpful.

Positive experience: My son spent money at GameStop

Fantastic experience: Christian was very polite and professional! Very informative and knowledgeable! Very good customer service!

Fantastic experience: The staff are all incredibly nice and helpful! Truly an awesome experience.

Fantastic experience: Good place. Employees are nice and everything goes through well.