GameStop

Fantastic experience: The employees here are always really friendly and nice.

Negative experience: They scammed me they made me believe I was gonna get a discount NOPE they made me buy a membership 1 star

Positive experience: Great customer service

Negative experience: Never answer phone calls. Customer service "TRASH"

Fantastic experience: Friendly staff

Negative experience: The same problem every GameStop in 50miles has. Their phones are just decoration.

Fantastic experience: I loved this gamestop when I first went inside it.

Negative experience: They are not answering the damn phone.

Fantastic experience: the dude with purple hair had his nails done better than all the girls with me not only that very friendly and knowledgeable about game hope to visit again

Fantastic experience: Great Customer Service Great Shopping

Positive experience: Well organized with a good variety of leading edge games and gaming accessories. Gentleman behind the counter was courteous and knowledgeable about inventory on hand as well as coming attractions. Only give it a 4 because I'm primarily a PC gamer and there really wasn't much of interest for me. That being said, great place for console gamers to get what they need.

Fantastic experience: Great customer Service. My son always getting controllers from them. Great products

Fantastic experience: They got all the answers very helpful

Negative experience: Every time I pre order a game it never comes on time I drove 20 mins for no reason and nobody answers the phone

Positive experience: , they had what I wanted, but they only had one sales rep. And he got tied up with a customer trying to sell them a monthly subscription

Negative experience: They never answer the phone

Positive experience: Great staff, very helpful.

Positive experience: I prefer this location over the other one. Store is well organized, and staff is friendly

Fantastic experience: Great customer service

Negative experience: Would give 0 stars if I could. You would think in 2023 managers would be more careful about hiring racists but nope…apparently black people that roam the store can’t even touch anything because we might “steal” it and walk off with it. Good going GameStop!!

Negative experience: Nothing in stock, not helpful.

Fantastic experience: This location has some really cool and nice people working for them. It's always nice to visit and chat a little while you're buying something.

Fantastic experience: Great place and excellent service

Fantastic experience:

Negative experience: Amanda was rude and I heard her badmouthing me to one of her employees. I’ve noticed the customer service declining for the past year but to have the store manager act like that is a whole other level of poor service.

Fantastic experience: I had absolutely no idea my husband brought my grandson a game, that put a smile on all of our faces, I love that man to death

Fantastic experience: Knowledgeable staff when it comes to games or funko pops or that off the wall anime item your looking for. Will gladly keep shopping for year to come

Fantastic experience: Great service

Fantastic experience: Good prices. Excellent service. Knowledgeable staff.

Fantastic experience: Clean and organized, well stocked, fair prices, helpful staff.

Negative experience: Terrible service from the seller, there is no pleasant information at all

Fantastic experience: Employees were very nice, helpful, and friendly!

Negative experience: Workers never tell you about pre order bonuses for games and will keep them hid so if you don't know to ask they'll let you walk out without your bonus. Worker never mentioned a deluxe edition for the game I wanted and persuaded me into buying other games.If they would've told me about the deluxe edition I would've just bought it. Won't be using this GameStop again.

Fantastic experience: Price

Fantastic experience: My experience was awesome! Libby is very professional, friendly, and customer service focused. She is knowledgeable and made sure I understood the difference between the two steering wheels I was looking at. The store was clean and organized. They are well stocked because they had the games I wanted too. Thanks Libby, you did a great job

Negative experience: Liar's took my money and told me nothing if the early release you lost a loyal customer

Fantastic experience: I love gamestop. Always have always will.

Fantastic experience: Enjoy every moment. From the time I walk in until I leave. The employees are true warriors. Able to answer any questions and assist when I need help over the phone.

Negative experience: As far as merchandise goes, it’s your pretty standard Gamestop. But the staff is awful. When AC Odyssey came out, I had a pre order and was supposed to be able to go to an early release. There was a delay on shipping from Ubisoft’s side, so that isn’t the fault of Gamestop. They said they would call when it came in. It had been over a week so I went in person to buy a copy to play while I was waiting for mine to come in and then sell to a friend. When I went, my pre order of the game was tucked in a drawer and I NEVER got a call. This Gamestop has done things like this multiple times.

Fantastic experience: Games

Positive experience: Very helpful will definitely go back thank you for the help

Positive experience: Nice staff offered promotion and membership

Fantastic experience: Come on... its gamestop

Fantastic experience: Fun time

Fantastic experience: Great place for games and plushes

Positive experience: Its ok its a gamestop. If your wanting a disc version of a game go here. Just idk not my style

Negative experience: The guy cashier here tricked me into buying a membership. He lied to me by telling me that I could get a $5 credit every month for 12 months, and that many people who have the memebership redeem their monthly $5 that expires every month with a gift card. So, in my mind that would mean by the end of the year I would have a cumulative $60 to spend on a game or something with 12 $5 gift cards. As it turns out, the lowest gift cards you can buy are worth $10, not $5. Now I have to spend my $5 monthly credit on useless things every month instead of being able to save it up to $60 at 12 months. Also, gamestop keeps displaying items they don't have like the PS5 controller charger.

Fantastic experience: My favorite game store

Negative experience: Horrible service. Storekeeper couldnt be bothered with my questions. No gaming consoles in stock

Positive experience: Great place to buy console games, but the area can be a lit unsafe at times.

Fantastic experience: It was ok but not enough games for me to choose

Negative experience: I've had several issues with this gamestop. I bought a game up there for 99 cent with the original case and they gave me a fake case and kept the one with Michael Jordan on it. Then told me I did not bring it up to the counter . I called the store and which treated with such disrespect it wasn't even funny I was called a liar. That's what prompted me to call the corporate office I spoke A-day layer with the regional manager who said he'd take care of it would be waiting for me when I got there. Sure enough they found it it was there the entire time after I was told I was a liar

Positive experience: Stores always clean and presentable! They have a somewhat limited variety.

Positive experience: Everything was well organized and the cashier was very helpful, just wish they had more joycons in stock and didn't display the boxes on the shelf when they're out .

Fantastic experience: Easy and fast check out. Great customer service! Will come back

Fantastic experience: Friendly

Negative experience: They didn't have what my son was looking for nice sales person nice store

Fantastic experience: Games

Fantastic experience: Great customer service

Fantastic experience: Great customer service

Positive experience: Great customer service

Fantastic experience: My baby favorite place

Fantastic experience: Found this exact gift for my son Christmas present. Workers there is very friendly and helped me find exactly what I was looking for

Fantastic experience: Great for gamers of all types...

Fantastic experience: All the games you need and more

Negative experience: Terrible customer service, bought a game on the 23rd of November and brought it back today because it didn’t work. Very rude individual at the counter would not exchange the used game. Will never come back to this store.

Positive experience: Friendly service and good store.

Fantastic experience: Didn't seem like there was a lot of Fan-merch if that's what you're looking for, but of course they carry all the newest games (including lots of switch games)

Negative experience: Bad customer service on phone. Attutude for asking if they had Mario Kart merchandise Also didn't want to give info on clearance

Fantastic experience: I really hope GameStop finds a way to stay in business. I would hate for the fans to take over their own hobby of playing video games. Hell, the prices couldn't get any higher anyway...am I right?

Fantastic experience: Helpful staff and clean facility

Positive experience: There is nothing in the store

Fantastic experience: Good customer service

Fantastic experience: GameStop is still where I go for all my gaming stuff.

Negative experience: Shipment sent to wrong city past the overnight deadline. Then arrived in a homemade case with scratches. Store refused to replace so I got my money back. I check on Wal-Mart next time or eb.

Positive experience: My 12 year old loves him some game stop. I love that they offer pre-owned.

Fantastic experience: Always very helpful super fast

Fantastic experience: Friendly, helpful service.

Fantastic experience: My husband and I visit so much we know the employees by name. They're always so nice, ask if we need help and up for a conversation on views of different games at all times. I love going there even if I have no intention to buy anything at that time. It's a very friendly atmosphere and I would give 10 stars if I could.

Fantastic experience: The manager, Kate, was so friendly and fun! Super great staff and awesome selection

Fantastic experience: Dope

Negative experience: Bought a golf game and it skips.

Positive experience: Pretty cool store. I mean it is a gamestop. It is kinda of small considering it is in a mall. The associates seem nice.

Fantastic experience: Very nice and friendly people but i was let down cause the game i wanted they couldnt find but still five stars from me

Fantastic experience: The staff was very helpful and kind. They were willing help as much as the could and made sure we got the best deal. Overall great service. The store was also very organized and clean.

Fantastic experience: Good people and great prices

Positive experience: It's a gamestop. Usually have everything in stock. But being where its located it sells quick.

Fantastic experience: great customer service!

Positive experience: Get good games

Fantastic experience: Great

Fantastic experience: They didn’t say much nor greet me when I went in there.

Positive experience: Good customer service

Fantastic experience: Got a free detective pikachu poster

Positive experience: Friendly staff

Fantastic experience: Great people, good games

Fantastic experience: Nice

Fantastic experience: My kids love going into game stop

Fantastic experience: Outstanding

Fantastic experience: Make sure you look in the clearance bin

Positive experience: Cool and helpful staff.