GameStop

Experiencia fantástica: Saved 20 dollars on pokemon za switch 2 version with a coupon i didnt even know i had.

Experiencia fantástica: I had an incident go fairly bad when I ordered a used Xbox off of their website and had it shipped to me. It was obvious that this poor thing went through the ringer from the prior owner and that the store did nothing to prep the item for re-purchase. I brought the mess up to this location and the staff member, Maddy, was quick to take care of this issue and offer an exchange with zero-hassle or hold up. I appreciated her promptness and ease of exchange, making the original mishap feel like a forgotten problem with the quick solution offered. Thanks again. I'll probably bring my kid back here due to all of the Pokemon paraphernalia as well, lol.

Experiencia fantástica: Always EXCEPTIONAL service here. Friendly and helpful - it almost reminds me of the early days of G.S.

Experiencia fantástica: This sign says clearance only $5 all clearance funko pops. Normally people would ask where they are and not assume all pops are clearance. If you are unsure which ones are clearance it’s always best to ask before hand.

Experiencia negativa: So you clearly walk in and there is a whole wall display of " Funko" Pops. They are little bobble head characters that you might have grew up with, I'm with my 2 daughters and I even wanted one. The wall had a sign saying clearance 5 dollars right in front of all of these nice ones you can pick from, me and my daughters spent 20 min looking, picking out which one we wanted. I'm a 40 year old man so I was doing this for my girls, I even asked the employee if they had a certain different types of characters I grew up with, this whole time he registers are right next to us, I even started talked to another shopper about how they were only 5 bucks on clearance. So I go to check out they ring up 20.99, I said sir it says that all of the funko pops are in clearance for 5 bucks. He brings me over to the center of the store this store is little I mean you couldn't fit more then 30 People in there. Shows me this little table and says here are the ones that are 5 dollars. I was pissed I told him then why is there a clearance sign in front of the other ones, he said corporate makes them do it. Corporate just lost a customer this is total crap they could honored that one time

Experiencia fantástica: The staff was friendly and helpful.

Experiencia fantástica: Gamestop is a good place to get systems or games and other cool stuff

Experiencia fantástica: Love this game stop everyone is nice and customers service is peak

Experiencia negativa: I went in the store yesterday. Was helped by cameron. I had one simple request. I want to trade these three games in and use the credit to get gift cards. He stated he was going to put the money on a preorder and I’ll get more and I can come back later and cancel and get the credit. Again I told him I just want to trade these games for gift card. This went on for a couple minutes then he acted agitated that I didn’t want to preorder a game. Finally I thought we got somewhere until I got home and checked the website and I did not get as much for my games as it said. So I checked my receipt and I had been charged 25 dollars for a pro membership. I was not asked or told that it was on there. To me that is theft. Taking money without asking. It felt like I was in a sleazy used car lot with someone doing everything they can to take advantage of me for simply walking in the door and being a customer. Needless to say I will never walk back in that store. Then had to spend almost 2 hours on the phone with customer service to ask for refund for something I would have told cameron I didn’t want if he would have asked. I understand now why the store was completely empty. If you look at your customers simply as someone to take advantage of they stop complaining. I did not feel appreciated that I chose to do business with them. I was just someone to take advantage of. I hate to say it but it may just be time to close the doors if you can’t appreciate the people who spend money in a place so you can have a job. But putting charges on someone without asking should be immediate termination in my opinion because it’s stealing from your customers. Shame on you cameron and shame on you GameStop

Experiencia fantástica: The workers were so patient and friendly!

Experiencia negativa: The amount of times I’ve gone here, I’ve had good experiences but mainly bad ones. Mainly due to one particular employee who does nothing harass people into getting something that they probably have zero interest in. Also, prices here especially for older games can be outrageous sometimes! That’s why I’ve stepped away from this store, and just been using EBay, Best Buy, Wal-Mart or Mercari because I find stuff for better prices there & I don’t get harassed about things.

Experiencia negativa: Alright, so. I was having a pleasant experience just browsing by myself (this location has nice options for essentially everything). Then, a worker comes over and asks if I need any help. I already knew what I was looking for so I respectfully declined. He then proceed to react disrespectfully toward me not needing any help from him. The guys name was Noah or something and safe to say, I will not be getting anything from HIM. I have had so many pleasant experiences here but he definetly put a damper in my opinion of this location.

Experiencia negativa: I came in the other day asking for an item and the manager Nick blurted out loudly “we don’t sell that in store, only online because it’s cheating”…confused a bit I asked, “you all sell something illegal that can get you banned?” Nick stated yes!…..subsequently Noah, one of the the workers stated, “you should just practice, instead of cheating”……. I spoke with Nick afterwards in reference to how unprofessional their comments were to me in a store with customers. I didn’t know much about the product, but why would a customer automatically assume something illegal would be sold at a legitimate business?

Experiencia positiva: Good

Experiencia positiva: A month or so ago, I was here to see what I can get for an Xbox Series S trade in, the guy with the long hair was professional and cool, the other guy with the southern accent and hat had a nasty stand offish attitude

Experiencia fantástica: Very nice store with great staff

Experiencia positiva: The service here is nonexistent. Always long lines and no help available. Employees would rather talk about their hobbies and games they play than to help customers. Long wait times when you finally make a decision. go to your local pawn shop instead if you're looking for a used game. Otherwise buy online save yourself the trouble.

Experiencia positiva: Its a game stop they sell more merch than games now lol

Experiencia fantástica: Love GameStop! I've gamed for years. Best section of consoles,games and accessories. Definitely great prices because you can get new and refurbished consoles.Everything there a gamer needs. Employees are great and extremely helpful and knowledgeable.

Experiencia negativa: They LITERALLY laughed in my face just because I asked about an old game (Parappa The Rapper) it was completely unprofessional.

Experiencia positiva: Prices are decent considering i buy games off ebay but inflation is so high it's about the same so I just bought here but I am disappointed with a game i bought that was used but the case was dirty the disk was scratched up i can't believe they would sell nasty dirty scratched games it's a shame I know next time I will throughly check my games and reject reject anything that is in terrible condition weather it works or not you pay hundreds of dollars for a gaming system and don't want it torn up by putting garage in it stop the greed stop selling trash

Experiencia fantástica: My son was looking for a certain game there he came back to the car telling me they did not have it thst the on on ft Moore had it, I called the store to ask them if they could transfer that game there, a very nice man named nicsaid it was on his way to work he could stop there and get it and bring it to the Columbus park crossing store which he did my son picked it up, awesome job nic

Experiencia negativa: I took my daughter into the store to purchase a PS4 game. The sticker price on the game was $35; however, when the associate saw it, he asked the other associate if they were still that price and the other one said no, it’s back to the regular price. Apparently, the game still had the Black Friday price on it but that was not our fault and they would not honor the sticker price. The two associates were not concerned with making this right. Definitely poor customer service!

Experiencia fantástica: Nick was awesome & displayed flawless customer service & patience as I was rather ignorant in figuring out what I needed for my daughters PSVR. Give this man a raise. Happy holidays.

Experiencia fantástica: The staff were friendly and they had a great selection of games at a really good price!

Experiencia negativa: Customer Service " Trash" Never can get intouch with anyone

Experiencia fantástica: Very helpful staff

Experiencia negativa: Literally wouldn't sale me a xbox cause she didn't want to get on a ladder.

Experiencia fantástica: I've never had any issues with this GameStop. They always answer their phone and they even helped me when a different GameStop sold me a bad part and refused to help. The employees are great. Best GameStop by far.

Experiencia negativa: Reasons why the going out of business

Experiencia negativa: Y’all have a phone won’t answer

Experiencia positiva: nothing too note worthy just regular gamestop

Experiencia negativa: Neither location in Columbus, Ga ever picks up the phone.

Experiencia negativa: Walked into the store , wasn’t greeted and the two workers just looked at me. Horrible customer service. I just walked out. If I could give a no star k would!

Experiencia fantástica: Very friendly Great Customer service

Experiencia fantástica: Great customer service

Experiencia fantástica: Staff was very helpful helping me with what i needed to find and answered all questions i could have.

Experiencia negativa: Don’t spend money here.

Experiencia fantástica: One of the best GameStop store that I have been to in a while. Had an issue with an Xbox that I purchased and two employees, Rick and crayson helped me out and resolved the issue for me.

Experiencia fantástica: Fantastic customer service. Very rapid reaction when asked for help and thorough with the helping itself.

Experiencia negativa: The worker Faelynn was very condescending and was not helpful. She seemed annoyed and acted like I wasted her time when I asked for recommendations.

Experiencia positiva: Always helpful, but they do get one over on you with their trade-in policy. It's not the employee's fault, just the company's

Experiencia fantástica: The go-to for gaming supplies and collectibles.

Experiencia fantástica: Fantastic store Sam & Ricky & the staff are phenomenal!!!

Experiencia negativa: Very helpful in brining games in for cash, but told me they won’t take 2 games because they are brand new still in plastic so I can’t get cash for them today and that he won’t be taking them because it’s their so called policy that I can’t just take the plastic off and bring it right back, dumbest thing I’ve ever heard

Experiencia negativa: If I could give this place a zero star I would. I usually love GameStop, but website ordering needs some major tlc. I placed an order and not only is the order not showing up in my order section, but they had no problem taking my money. I received the confirmation email yet no update as to when I can pickup my order from the store. Yes it has been more than 24 hours. Tried emailing and calling customer service both just dead ends. As much as I hate to say this GameStop is about to lose my business.

Experiencia negativa: Always extremely crowded and overpriced. Not sure why anyone chooses them over online or Target.

Experiencia positiva:

Experiencia negativa: Stood in line for 2 hours not because of the crowd but because of the workers the staff is very slow it should be priority to get everyone in and out being that the store is so small I saw someone taking merchandise because the store was so crowded staff please do a better job of keeping crowd down if one person walks away from the register make sure there’s another worker present

Experiencia fantástica: Great store with great selection of products

Experiencia fantástica: I'm a gamer enough said lol

Experiencia fantástica: Great service and well stocked

Experiencia fantástica: Cayson was the best help. This has been my favorite gamestop in Columbus. I’m sad to be leaving and heading to Nebraska. Always great service.

Experiencia fantástica: Excellent video game store!

Experiencia fantástica: The absolute nicest people in the industry of retail sales!! Thanks, Mr. Rich dot com!!!

Experiencia fantástica: Never have a issue at this store

Experiencia fantástica: Courteous and knowledgeable staff. They helped us and made us feel at home.

Experiencia fantástica: friendly employees made nice small talk about the game I was buying merchandise for:) (security breach), though I wish they had more fnaf merch. this store seems to be more for actual hardware and games rather than merch:)

Experiencia fantástica: Always friendly and knowledgeable staff. They keep a pretty consistent stock in store and if not they seem to have options on where else, or how else to order what you are looking for.

Experiencia fantástica: Brian was awesome. I have no knowledge or experience went for Christmas for my son. Completely opened my world and customer service amazing, he is the life at this store. Answered phone with such enthusiasm and customers just the same. Truly passionate.

Experiencia positiva: Nice store, you know how they do with their prices though

Experiencia positiva: Great customer service and good selection

Experiencia fantástica: Needed information and advise only. Very friendly, helpful and knowledgeable!

Experiencia positiva: Small like they always are.

Experiencia positiva: Same as any other GameStop, but much smaller

Experiencia fantástica: Good for shopping videos games!!

Experiencia fantástica: Great sales on p4 games

Experiencia positiva: It's Ok, Slow Service Small Space, Children and Parents Charged Too Much For The Overpriced Junk They Sell.. My Kids Give 5 Stars, The Financier Gives 3 Tops..

Experiencia fantástica: Great selection, great staff

Experiencia fantástica: Very friendly and helpful staff. One of the Best Gamestop's I've ever been to.

Experiencia fantástica: The girl that was working was AWESOME! SHE DID A GREAT JOB OF HELPING ME SNEAK STUFF BEHIND THE COUNTER..Had my son with me and I had to sneak stuff to her so he wouldn't see any of the stuff I was buying him for his birthday!! SHE WAS SO AMAZING! I really do appreciate her! People like her make you keep coming back!

Experiencia positiva: Gamestop is always great and the employees are always knowledgeable of their games and game systems.great prices and game selection. Wish the stores weren't so small

Experiencia positiva: Meh... kind of wanted more selection.

Experiencia fantástica: We got exactly what we wanted at a great price.

Experiencia fantástica: Great store and friendly people.

Experiencia positiva: Good service

Experiencia fantástica: Very friendly staff and knowledgeable.

Experiencia positiva: Nice people, didn't have what I was looking for though. it is hard to find though so nothing bad on their part.

Experiencia positiva: Nothing is wrong with it.

Experiencia fantástica: Great prices and customer service!!

Experiencia fantástica: I'm new to Georgia but going to this gamestop was really nice. The staff was friendly, they gave great information and was really helpful and knowledgeable on the things that I was asking about.

Experiencia positiva: EB Games is better

Experiencia positiva: The staff was very welcoming and helpful! I was looking for a couple of games in particular, but I was okay with settling for another one.

Experiencia fantástica: Very friendly staffs!!

Experiencia fantástica: Great prices and customer service

Experiencia fantástica: Super helpful, friendly associates

Experiencia positiva: Good service but not much in stock

Experiencia fantástica: Always fun to look around and talk games.

Experiencia fantástica: Helpful staff. Lots of new neat stuff everytime we go.

Experiencia negativa: GameStop charges way too much for used games. Most of the time you can get the new game for a few dollars more but most cases its cheaper to buy it digital from either PSN or Xbox live. DUMB COVID POLLICYS MADE A ALREADY CRAMPED AND OVER CROWDED STORE EVEN MORE OF A PAIN TO SHOP AT

Experiencia positiva: Good selection and allways helpfull

Experiencia fantástica: Great for used games

Experiencia negativa: Terrible service an store false advertisement wasting my time.

Experiencia fantástica: They help you thank you

Experiencia fantástica: My son a college student loves Gamestop. He has been a member for years... He has a membership.

Experiencia fantástica: We've encountered many GameStops over the years but none offer the customer service this location offers. Kate was extremely helpful. She took the time, by phone, to check our warranty on a console then talked through options with us. In store, she and the staff were friendly and you can tell they take pride in their store. If I could give Kate's store 100 stars, I would.

Experiencia fantástica: Great for gamers all of types...

Experiencia fantástica: This place is awesome and friendly. It gets crowded during their releases and pre-orders but they get you in and out quickly.

Experiencia fantástica: Staff was very kind and helpful

Experiencia fantástica: Very friendly and knowledgeable staff. I always enjoy speaking with them