GameStop

Experiencia positiva: The selection of games and collectibles here is impressive, with plenty of new releases and some rare finds. However, the staff can be hit or miss—sometimes really helpful, but other times not so much. Overall, a decent place to shop if you're into gaming.

Experiencia negativa: Went in with my wife and son this afternoon and got completely ignored, despite asking for assistance and pricing. The heavy set, balding man in the loud print button up working the counter couldn't have been less attentive if he tried. He cared more about the guys coming in for trade ins than the people there to actually spend money.

Experiencia negativa: Denied my service animal. Then corporate response reinforced this illegal decision. I just don't deal with them anymore, they're too incompetent.

Experiencia fantástica: Great service from the guys in there!

Experiencia fantástica: This Game Stop location is pretty cool. They have a nice collection of retro games for back in the day

Experiencia negativa: Great place until you get to the check-out and they sneak there game protection plan. Bought 2 old games, they ring me up and they add there protection to the total without asking me, claming is part of the "sales price".

Experiencia negativa: Wish i can give zero but super bad customer service didn't help and was being rude

Experiencia positiva: Nice quiet little gamestore with friendly staff

Experiencia positiva: They seem to have a good variety of games from old school ps2 and up to more modern consoles

Experiencia negativa: Check the games before you leave. Ray tried to give me an empty box.

Experiencia fantástica: I told Ray what I was looking for and he knew exactly what to recommend, thank you Ray!!

Experiencia fantástica: Love this gamestop always have good inventory alex is the man great management

Experiencia negativa: Came in tonight to pick up a new headset for my son and it’s 645 pm and I have been standing outside waiting to go in due to the store being closed for lunch with a taped yellow sign on door. Can see employee inside at the counter on the pos or computer but he has not attempted to inform me when they will be open again and no time is listed on the sign. I understand maybe he is the only employee and I know he has to take a meal break but to just not say anything to a customer waiting at the door is ridiculous or maybe put the return time on the sign next time? Completely unacceptable

Experiencia fantástica: They had what we needed for retro games

Experiencia fantástica: Thank you, Ray, for the great help today. Excellent customer service. Keep up the great work

Experiencia positiva: My questions where answered.

Experiencia fantástica: A great game store. Please don't close the store

Experiencia fantástica: Had great help finding out what was I looking for, and salesperson took time to talk and listen to what I was looking for. Had to go to others Gamestop and nothing

Experiencia fantástica: They had a 2010 Wii game we have been looking for! Great people behind the counter. Worthwhile the visit!

Experiencia fantástica: Shoutout to Justin! Best GameStop employee ever!! A+++

Experiencia negativa: Absolutely horrible service. Pre ordered the new spider man game. For the past 5 years their pre orders have always been held at 9pm and they even called me the day before saying that it's gonna be held at 9PM. I drove all the way there just for it to be closed with 3 people outside waiting. And when the employees came out to leave a guy was trying to talk to them but they completely ignored him. Safe to say I won't be pre ordering here anymore

Experiencia fantástica: The manager, Alex was very educated in gaming and gaming systems. Made our experience very easy and will definitely be returning.

Experiencia fantástica: Great place!

Experiencia fantástica: I’ve made so many purchases at this location on Trinity Parkway for my grandchildren and have received nothing but top notch customer service, whether it be in store or over the phone. I was just on the phone with Anthony (I hope I got his name correct) who helped me understand purchasing a new vs used Xbox and the warranties that come with it and also an extended warranty for a year. It’s a rarity you get this kind of service these days and just wanted to say that I appreciate you. Thank You.

Experiencia negativa: I received a voicemail and they told me my preorder game was ready at 9pm. I went there and they were closed. I called them after 9pm and the employee told me they only wait until 9:10pm, and then they close the shop for good. Next time, please be “specific” on what time you guys “closed” for pre order pick up.

Experiencia fantástica: Always welcoming. Always answer my questions with a smile and kindness.

Experiencia fantástica: Good service. Got some funkopops on sale win.

Experiencia positiva: If you buy the console from the store, then you cannot return it or get the full price back, but you can trade your console with them for other stuff Btw the customer service was the best Wo got from the guy in the store 4 stars because of his good service and explanation.

Experiencia positiva: Friendly service.

Experiencia positiva: Nice area and clean store. Some details about my Pro account I had to look up myself, so a bit more knowledge about those things amongst the employees would be good or a reference sheet for them to get quick access to the information instead of having to remember

Experiencia fantástica: Great place love customer service

Experiencia positiva: Muy buen lugar para los video juegos

Experiencia negativa: Horrible doesn’t have anything

Experiencia positiva: My experience was kind of fun I did kind of witness a father trying to get some information on a Nintendo switch was kind of getting upselled on everything but business is business

Experiencia fantástica: The employees are very enthusiastic

Experiencia fantástica: I just want to say that this GameStop was super clean and the associate Mariana was super nice she was doing an amazing job thank you for being so kind. 10/10 best customer service

Experiencia positiva: Nothing really to say about the store

Experiencia negativa: I will no longer do business with this store due to a bad experience. I brought in my gaming console with some games to trade in, I work and my time is extremely valuable to me. It was toward the end of the day and the Rep working said “come back tomorrow it’s to late today”. I couldn’t believe it, I also work in retail and stay until we get the job done. I’m extremely disappointed

Experiencia positiva: Good games but not as good as when I was younger

Experiencia fantástica: Great place for gaming products.

Experiencia positiva: I love GameStop in there warranties

Experiencia fantástica: It's cool people very helpful guy very nice good person to talk to you could chop it up real good with him tries to help you whatever you need not like some other places where the guys just sign you on and want to tell you something just to shoot you away this place is cool guys very understandable I recommend this place I recommend this place take a little bit of everything action figures games accessories to your Play systems xbox's

Experiencia fantástica: Staff is friendly and knowledgeable.

Experiencia fantástica: Great place!! They respect social distancing, have fantastic customer service, employees are very knowledgeable over games and willing to answer every question you have!!! Amazing service and looking forward to coming back again soon!!

Experiencia fantástica: Awesome location! Very good deals and wide selection of games. Staff was very friendly and welcoming. Knowledgable about newly released games and gaming consoles. Decent prices on older games and discounts available on used games. Can also order items directly off their website for delivery or store pickup. Definitely recommend a visit!

Experiencia fantástica: Staff very helpful & informative!

Experiencia fantástica: Great, friendly staff. They take care of me.

Experiencia fantástica: Very friendly and I found what I was looking for! And at a great price. :) Enjoyed talking to the employees. Made me feel comfortable.

Experiencia fantástica: Way better than the one in Lower Sacramento st.

Experiencia positiva: Very helpful staff

Experiencia positiva: Tried to sell me a used game while saying it was new

Experiencia fantástica: I'm kinda biased seeing as I go to this one almost always even tho I don't live next to it anymore, by nice people clean store, and people who actually treat you like a human instead if another transaction

Experiencia negativa: dude didnt know what he was doing ... left by himself to handy a bunch of unruly customers... felt bad for him...

Experiencia fantástica: As far as Gamestops go this one has some very courteous employees. Their events are great as well, watch for them.

Experiencia negativa: Me and my daughter Baskin and Robbins a lot because there is no Cold Stone over here what the employees are okay.

Experiencia fantástica: Yua

Experiencia negativa: Garbage.

Experiencia fantástica: My favorite place from consoles to games

Experiencia fantástica: A place to go friendly workers honest helping hand

Experiencia fantástica: Games are fun

Experiencia fantástica: Good service!!

Experiencia negativa: Upset that returned an item..jeez, never even opened it..

Experiencia positiva: Friendly staff

Experiencia fantástica: Amazing

Experiencia fantástica: There so nice ...when I go in there

Experiencia fantástica: They know their stuff

Experiencia fantástica: Great service

Experiencia positiva: Good slection

Experiencia fantástica: Staff is great and very helpful! I drive further to come here instead of the store closest to my home.

Experiencia fantástica: Great service

Experiencia negativa: SCAM CENTRAL.

Experiencia fantástica: Great staff!

Experiencia fantástica: Very helpful and patient!!

Experiencia fantástica: Amazing customer Service!!

Experiencia fantástica: Employee Jose was super nice. Got our game pretty quit!!!

Experiencia fantástica: Video games and video game consoles customers service was great.

Experiencia fantástica: Always buy from game stop..

Experiencia fantástica: Great help and great deals on systems and games

Experiencia negativa: If you can avoid going to a GameStop you should, especially this one the manager I usually see there is rude and GameStop is the worst company with returns, they rip you off more than any store too. I tried to return a $7 cord that 20 days after the purchase and he said he couldn’t accept it because it looked used.

Experiencia fantástica: The best gamestop in town, always really helpful and the staff is pretty awesome!!

Experiencia fantástica: Always a friendly place to go and buy a game. Nice peaceful area.

Experiencia fantástica: Positive staff. I went in to buy a used ps4 pro Ashlee informed me the limited spider man ps4 was coming soon. For the same price i get a free game and a spiderman print ps4, yeah thanks.

Experiencia fantástica: Awesome service. They're always trying to make the customer happy.

Experiencia positiva: Good customer service

Experiencia negativa: The worst experience while buying Cricket Wireless. The Bimbos there are more concerned with tatoos and munching on fast food, they forget about customers. They were so incompetent, I was forced to get a new phone number. I was the first customer there and waited almost 3 plus hours. Thankfully, Cricket Wireless is pulling away from Gamestop. I have no problem with Gamestop, just their bimbos with a million tatoos. Their male employees seem to know what they are doing.

Experiencia fantástica: Great place, good service.

Experiencia fantástica: Great place not crowded like others

Experiencia positiva: It's the only place you should but games, systems or anything you need entertainment wise.

Experiencia fantástica: Love GameStop! If you ever needed a game these guys could do it

Experiencia fantástica: Where else would you get games? Except Target, Target is pretty cool too.

Experiencia fantástica: Best in Stockton

Experiencia fantástica: Without a doubt the best GameStop in Stockton, the staff are all friendly and helpful.

Experiencia fantástica: Best in town better than the one at the mall for sure lol

Experiencia fantástica: Best one in Stockton ca