GameStop

Experiencia negativa: Showed up at 450 store was locked said be back at 5 505 nothing 510 nothing 515 nothong not sure who is running this place but service sucks

Experiencia negativa: I called to asked if they had a game and they hanged up on me and left me talking.

Experiencia negativa: It’s 12:37 gates down no one in the store this happens way too often. Supposed to open at noon.

Experiencia fantástica: Steve has amazing customer service skills. He was very helpful with my PS5 purchase. He is always helpful and informative. Great store.

Experiencia negativa: Very very rude

Experiencia negativa: Same as everyone else that’s been giving one stars, been trying to trade in my switch the past week and the store is always closed during open hours.

Experiencia negativa: Went by a couple of times and as mentioned in previous reviews this location is closed during business hour’s.

Experiencia fantástica: Good selection.

Experiencia negativa: Store is closed during open hours. Employee just looking at everyone standing outside waiting.

Experiencia negativa: This store is trash. Usually has a sign during business hours saying closed for a few hours. Also called to get a price but was told I had to come down in order to get the price . Ended up going to target and had them match the same deal that gamestop was promoting.

Experiencia negativa: store always not open on time is April 27 12:45 pm , store suppose to be open at 12:00 , a lot people waiting outside and some left , no wonder store going out of business.

Experiencia negativa: I went here during open hours and the store was closed I called and was told there having a meeting and i don’t understand why they changed there permanent opening hours to 12pm Mon-sun I could understand when it was COVID but this is the only location I know that opens around noon half the day is gone and the staff doesn’t always ask if you want to use your rewards points nor do they tell you when they have deals going on

Experiencia negativa: Closed again during open hours…..

Experiencia negativa: Very rude employees

Experiencia negativa: Friday before Christmas and the door is locked at 2 pm with a worker just sitting in there doing nothing. I will go out of my way to never give this store business

Experiencia fantástica: Very friendly staff. Gave good (and honest) advice.

Experiencia fantástica: Brittany is one of the best employees this gamestop has hands down

Experiencia negativa: This store is terrible now. The past 4 times I went there, the store has been closed during “open hours”. One of the times, the female worker was sitting right outside on the bench and refused to go back inside. That is not the first unpleasant experience I’ve had with that same employee. This store has gone downhill drastically.

Experiencia negativa: Rude staff, avoid this location if you can, very unproffesional

Experiencia negativa: Brittany gave me a "discount" by tacking on a subscription I turned down and assured that it would not auto renew. I called their hotline to make sure, and it does. Don't shop here. They are desperate for subs. She also used a fake email so I wouldn't be notified

Experiencia fantástica: Brittany is THE BEST, She is very sweet and helpfull...recommend her service 10000%

Experiencia fantástica: Great service!

Experiencia negativa: They say that they were open and they were closed for 30 minutes nobody came

Experiencia negativa: avoid this location. one of their female employees is extremely rude.

Experiencia fantástica: The best!

Experiencia fantástica: Hyro in Stamford was so pleasant and professional.He helped me to purchase a game for my grandson. Thank you.

Experiencia fantástica: Fue un excelente servicio lo mejor

Experiencia negativa: In the last month I visited this store 4 times during open hours and it was closed 3 times. Right now it’s closed even though it is supposed to be open until 9pm. Very disorganized and I definitely won’t come back here

Experiencia negativa: Came there during a convention on October 27th, 2022 at about 6:30 pm. The lady there at the register harassed me and my friends, and was extremely rude. We left without buying anything, I do not recommend this store to anyone. Worst experience at a GameStop ever.

Experiencia fantástica: I've been here a few times never had a bad experience. My question is though are you guys having a midnight release for God of War Ragnarok?

Experiencia fantástica: Always excellent customer service and knowledgeable staff.

Experiencia negativa: I was just there 645PM 730 PM not even open

Experiencia fantástica: Good variety, very friendly staff!

Experiencia fantástica: Brittany was amazing but it is just too hot in this store. I had to leave without my game.

Experiencia fantástica: Zach has the patience of a saint. I never seen anything like it. He was working alone and was hit with a wave of customers, all wanted help and had different situations. Zach was very calm and cordial. He kept his composure and dealt with every customer accordingly. He greeted everyone with a smile, made a few recommendations, and treated everyone as if we were family. Most people would not be able to handle that kind of situation but Zach did an exceptional job. Even when he had some technical difficulties and the phones ringing off the hook, the man stayed calm. Zach must have a PhD in customer service the way he held the set down today. Absolutely Amazing. While Zach dealing with some technical difficulties, trade ins, returns, selling the protection and sympathizing with the customer who came in for a game that was not in stock, the phones ringing, the line grew longer as he was assisting me and the other, the man stayed calm. Zach was a one man army while dealing with so much by himself. It was amazing, you couldn’t pay to see stuff like this on cable. I had great experience and highly recommended this location.

Experiencia fantástica: Juanita was amazing - she helped my husband and I out immensely with our complex trade-in and helped us save some cash on our other purchases. She's a real gem to have be leading this store.

Experiencia fantástica: Very nice help there .5 stars

Experiencia positiva: Great store but they keep burning out good employees by leaving just a single person there to handle everything.

Experiencia fantástica: Good

Experiencia fantástica: Fast service

Experiencia fantástica: I love GameStop!

Experiencia fantástica: Friendly and helpful staff.

Experiencia positiva: Good service with knowledgeable staff. I was disappointed to find out. They don't have playstation controllers in stock.

Experiencia negativa: IDK why I'd come here expecting great service.

Experiencia negativa: I am long time supporter of GameStop. I enjoy the experience of going in store and the option of buying used games. Unfortunately, I have had repeated bad experiences at this location. Everytime I’m there it is the same employee and he never gives you his full service or attention. He is constantly distracted with conversation and is immensely unhelpful. Next, this location rarely has popular games in stock so I highly recommend to preorder or go to another location. I love GameStop but I wouldn’t shop here.

Experiencia fantástica: They are extremely helpful whether your a geek or noob!

Experiencia fantástica:

Experiencia fantástica: Go soon as they are relocating to the moon.

Experiencia fantástica: Tom is the best. Gamestop is my go to place and at this location it's always fun to visit.

Experiencia positiva: Too long line.. was actually durprised

Experiencia fantástica: Great customer service experience

Experiencia fantástica: Good experience at this store. Friendly and attentive staff. I was greeted and offered help if I needed it. Found some deals. I'll be back.

Experiencia fantástica: Knowledgeable staff that is always happy to help and always well stocked - my go toGameStop

Experiencia negativa: Don’t even bother going here. They have a problem with customers touching any product that you may potentially buy. I understand that times have changed and procedures have been altered to provide a safer environment. But this is laziness. I can’t even turn a game over to see what I’m buying? I rather order online from somewhere else.

Experiencia fantástica: Best gamestop around; the staff is super friendly and helpful!!! Love this place.

Experiencia fantástica: The staff are great people that know exactly what they're doing.

Experiencia fantástica: Always has what I'm looking for including help with my devices

Experiencia fantástica: For those who like to play video games you can find good deals.

Experiencia fantástica: The people there are great and they definitely know their stuff. Always able to answer my questions and huge selection.

Experiencia negativa: Never been there.

Experiencia fantástica: The staff know what they're doing.

Experiencia fantástica: They treat me very well, I was looking for preowned xbox he gave me a deal at d same price for a new one. Thanks

Experiencia fantástica: Great customer service! The team is very knowledgeable, helpful & friendly!

Experiencia fantástica: Parking situation isn't ideal but great customer service and selection!

Experiencia fantástica: Went in just to browse. Tomoki greeted me, engaged in some small talk. He asked what systems I had and maybe he could make some suggestions. Very helpful, thorough, not pushy. Wonderful experience. Best GameStop in my experience!!!

Experiencia fantástica: Love the pop selection

Experiencia positiva: The Salespeople were friendly and answered many questions. I thought there was a huge selection of games.

Experiencia fantástica: Great staff. Good deals

Experiencia fantástica: The whole staff there is very knowledgeable every time I go

Experiencia fantástica: Great staff more then willing to help out with any question you might have! Also carry a great variety of items games, toys and entertainment ect.

Experiencia fantástica: Good service and a lot of interactive things to do

Experiencia fantástica: Best GameStop in town

Experiencia fantástica: One of the few local stores that has PC games on disk.

Experiencia fantástica: Fornite fever. Love da Stop

Experiencia fantástica: Fantastic Staff, Super Helpful

Experiencia positiva: Just ok

Experiencia fantástica: Buenas ofertas juegos de video

Experiencia fantástica: Gamer's hideaway

Experiencia positiva: Great store as well as staff. Very helpful and inviting. Always do my game shopping there if I want something immediately or want to pre order something without paying the whole thing at once.

Experiencia fantástica: The absolutely BEST GameStop EVER Abby and Tom are phenomenal managers. When I’m looking for anything game related I drive 20+ miles just to support their store. Friendly and knowledgeable beyond all other stores. They deserve raises and I have no relationship with them other then being a satisfied customer. They truly are the best store I’ve personally encountered

Experiencia fantástica: The staff is very helpful, friends and patient with questions.

Experiencia fantástica: Always helpful and clean

Experiencia fantástica: If your looking for a game or controller the people help you

Experiencia fantástica: Great customer service Always has what I need .

Experiencia positiva: Good crew and they always got new collectibles

Experiencia fantástica: Great games

Experiencia fantástica: They are really friendly and helpful here. Going above and beyond to show you options and the all seem very knowledgeable.

Experiencia negativa: Never trust gamestop.

Experiencia positiva: I like they treat good

Experiencia fantástica: Super friendly attention

Experiencia fantástica: Thanks to Ali at Gamestop of Ridgeway for always making this the best store around!

Experiencia fantástica: Amazing game store

Experiencia fantástica: It has the newest games for the cheapest prices in the area

Experiencia fantástica: Amazing and awesome

Experiencia fantástica: People there are nice and helpful, I go there all the time and they are always so nice to me They have amazing service and awesome workers! The manager is awesome and helpful, I can trust him with a lot of things, so in all it is a amazing place. Frank, thank you for helping me all the time..

Experiencia fantástica: My grand daughter loves this place

Experiencia fantástica: Great location of the chain. Usually easy to park out front if you are a little patient. Excellent and wide selection and demos of new and used games -- perfect for last minute emergency birthday presents. Surprisingly crowded when I go. I'd thought stores like this were dying: not this one!!

Experiencia fantástica: Adam was good salesman. He help me out with everything I needed so now I'm sitting here waiting for my PS4 Thank You Adam!!.

Experiencia fantástica: That guy Adam is awesome & very knowledgeable!

Experiencia negativa: Whoever was working on 9/17 and 9/18 treated me extremely rudely when I asked whether the store had GTA5 in stock. I understand this is a busy time, but the employee was very dismissive and wouldn't offer me any advice on whether it made sense for me to drive from Norwalk to Stamford for a first-come, first-serve copy. So I took my business to the Westport store instead. The Westport store team was very polite, told me how many copies were in stock, and gave me a reasonable estimate of how soon I should get there to make sure I could get a first-come, first-serve copy. Common courtesy's not so common!