GameStop

Experiencia negativa: Awful customer service! They don't even pick up phone anymore!

Experiencia fantástica: Awesome

Experiencia fantástica: I stop here today for some nice nostalgia. When browsing I bought a Christmas-themed Capybara plush with a super cute design. A gentleman named Sohomski was very helpful. He maintained a professional attitude while taking my order but wasn’t afraid to share his pleasant opinion. He was well-informed about the GameStop Pro program, breaking down the details in a simple way and making sure to ask if I had any questions during my visit. He demonstrated excellent customer service. I’ll definitely come back and visit more often to check on the plushes and bags. I highly recommend this store. It was also very clean and incredibly well organized.

Experiencia fantástica: good place nice staff

Experiencia fantástica: Their manager Josh, was excellent. We're lucky to have a business that cares about its customers as much as GS does.

Experiencia negativa: Never answers the phone at the location. Been to the store several times in person. It is always empty from customers never going. Why can they not pick up phone calls at this location?

Experiencia fantástica: Keeping the physical game store alive with good customer service.

Experiencia fantástica: Good shop and great service

Experiencia fantástica: Still cool an service was great

Experiencia negativa: Shockingly terrible place, shockingly bad prices. Went in to purchase a single switch joy-con usually priced at $40, they only had a refurbished one which he was trying to charge $45! For a used refurbished one! More expensive than a brand new one?! I had just been to another game stop where they were selling a refurbished one for $35! This is not the first time - they seem to make up the prices… IF (and I seriously do not recommend) you go into this GameStop check online first and also check best buy which is next door, also a better GameStop is in the Santa Anita mall

Experiencia fantástica: Had what we wanted. Very friendly and knowledgeable.

Experiencia negativa: Drove 30 minutes to make a purchase and this guy was closing at 6:17PM when on Google Maps shows they close at 7PM, update your hours so you don’t waste people’s time.

Experiencia negativa: This store is trash. I went in to get the promotion that if you spent $15 on pokemon product you got a game stop stamped card, but was not able to because the overweight lady, Casey, was only saving them for her regulars. She claimed it was specific to her store. Babes, it's a corporate store. We don't live in a fantasy world where you make up your own rules. Terrible customer service.

Experiencia negativa: It says closed at 9:00 but it was 7:00

Experiencia fantástica: Nice staff and very helpful

Experiencia negativa: Frequently Closes 15-20 minutes before close time shown on google

Experiencia fantástica: Small store but overall had the stuff you would want in stock

Experiencia fantástica: Great store, friendly staff

Experiencia positiva: Tiny and full of over priced used games.

Experiencia fantástica: Great place, great professionalism and very helpful.

Experiencia negativa: I don't know about this location, I was raised in Pasadena so I've always used this location but it's always been a coin flip whether you're gonna get good service.I used to drive out of my way to go to the Duarte location because their service was so good But Sadly that location has shut down. It so hard to get ahold of someone on the phone.i just wish this location was was more on top of it

Experiencia positiva: Wide range of variety for games! Fun place to hangout at.

Experiencia fantástica: The worker is very informed and helpful, give him a raise

Experiencia fantástica: Well I'm a gamer, and with the %50 off clearance going on I pick up a few cool things.

Experiencia fantástica: Very friendly Staff. Always nice and respectful no matter how ridiculous my questions are sometimes. I go to this store and get Madden almost every year in addition to All the other games I’ve bought throughout the years.

Experiencia negativa: Sell extremely scratched unplayable used games. Gas isn't cheap to be driving back and forth to return. Should be inspected and tested before sold.

Experiencia fantástica: Staff is always very nice and helpful. Has parking

Experiencia negativa: not to happy with this store it's small and feel a little wierd .being honest sometimes they say you can't use your rewards when inhavent used it in the same month

Experiencia negativa: I will never again set foot in a Game Stop. My kids and I found some games we wanted, sticker prices were good, but when they rang us up the prices didn't match. I was expecting about $35 for the two games but the total showed around $70. Manager said they go based on the website prices. Either don't put price stickers on your games or be sure to update them when prices change.

Experiencia fantástica: Nice salesperson, bougth super Mario's hat

Experiencia positiva: Staff are great and helpful

Experiencia fantástica: The 2 dudes that were working behind the counter were so awesome

Experiencia positiva: Limited 1 per customer on mystery boxes. Gas are $6/gallon to drive around to get 4 different deadpools box. Gamestop is a joke, $25 per box X 4 boxes but end up 15 boxes plus wasted gas for driving 15 places and fill up gas twice of $145. Gamestop company should be ashamed themselves for destroying customer pockets. Guys are fine, just policy is dirt

Experiencia negativa: They never answered their phone if you have a question or need something you need to personally go there it’s really annoying I’ve called the other near by GameStop’s and everyone answers except this store

Experiencia fantástica: Great customer service :)

Experiencia fantástica: This GameStop has great customer service

Experiencia fantástica: Richard and Brian were very helpful and knowledgeable. They answered all my questions and helped me pick out a game. I'm loving the Call of Duty game I purchased. I'll be back thanks; so much for your help!

Experiencia fantástica: Excellent place to visit and shop at with family and friends they even have a natural handmade ice cream place yummy..

Experiencia fantástica: Great customer service.

Experiencia fantástica: Got my girlfriend a switch for her birthday

Experiencia fantástica: It's awesome

Experiencia fantástica: Wonderful customer service

Experiencia negativa: Don't go to this gamestop. There is this one girl who just has a bad attitude. I wasted 100$ for NOTHING. DO NOT GO TO THIS GAMESTOP. There's only one guy who was very nice

Experiencia fantástica: Great service.

Experiencia positiva: Game stop really is the best !!! (and expensive)

Experiencia positiva: The staff are really cool-

Experiencia positiva: Don't have everything

Experiencia fantástica: Really knowledgeable employees

Experiencia positiva: Nice

Experiencia fantástica: Fred is hands down the best person to possibly work there. I had issues with my controller 2 weeks after I purchased it and he’s the only person that answers the phones. He has gone out of his way for me many times to help. He is the definition of customer care and customer support. This man deserves a promotion ASAP!! Thank you for all of your help Fred I truly appreciate you.

Experiencia fantástica: Smallest gamestop i know of but staff makes up for it by always making conversation and being helpful

Experiencia fantástica: Coolplacs for geeks to get what they need

Experiencia fantástica: Friendly and knowledgeable

Experiencia fantástica: Very helpful staff

Experiencia fantástica: Exelente.kugar para.comprarles dibercion alos ninos

Experiencia fantástica: Friendly people, GameStop is GameStop

Experiencia positiva: My nephew wanted an X BOX ONE for his birthday. Best buy had one for $300. Game stop had a used one for $159 so we got it and a game. The kid couldn't be happier. Also, the people are nice and helpful.

Experiencia fantástica: Kym greeted me as soon as I went in and when I mentioned I just purchased my console she congratulated me. I asked about pre-owned games and she recommended several titles that I might enjoy. The store itself is rather small, but you don't really need a whole lot of space for this kinda thing. Parking should be relatively easy, especially on a weekday, try the Metro parking garage just south of Foothill on Halstead if you otherwise can't deal with it.

Experiencia positiva: Lots of video games

Experiencia fantástica: Just got the new call of duty for my ps4. Extremely nice graphics

Experiencia fantástica: The people that work there are nice and easy to talk to.

Experiencia fantástica: Good morning service

Experiencia fantástica: Good things can come is small packages. Small store, however a good select of games, friendly and helpful staff, ample parking

Experiencia positiva: good selection of used games

Experiencia fantástica: Store leader was very helpful and go out of their way to help you out!

Experiencia fantástica: Originally I purchased a faulty used controller and expected the store to be a stickler about getting my cash back due to internet horror stories about gamestop. Turns out they were super understanding and the store leader ( I feel so bad i forgot her name) was super kind and helped me get my money back, definitely will come back again soon!

Experiencia positiva: Very small store can get hot in the summer but the staff are generally very nice and serve the community well.

Experiencia fantástica: Very helpful

Experiencia positiva: Takes a while to get some help. I don't think it's the staff's fault. They are VERY informative. If there are 5 people in front of you don't hold your breath.

Experiencia fantástica: good stuff nice employees

Experiencia negativa: Was exchanging 10 games, got 1 buck

Experiencia fantástica: Great place to get games. Never sell games there they'll Rip you off.

Experiencia fantástica: My favorite video game shop

Experiencia fantástica: The guy who helped was very kind and social this GameStop thus far beats every other GameStop. His name was John.

Experiencia positiva: I like this store many of the associates know what they are doing.

Experiencia positiva: Small interior. Can feel packed quickly on the weekends. Check out Line is to the door sometimes. Tons of parking.

Experiencia fantástica: Great customer service at this location. Thank you Patrick for having a positive attitude and helping us find what we were looking for. Appreciate ya!

Experiencia positiva: They were very short and not very helpful.

Experiencia positiva: Good people working inside.

Experiencia positiva: So many memories in this place yrs of 04.05.and 06 when i was a teenager, i would always come here to buy games sadly i moved out from pasadena now i live inLA

Experiencia negativa: Very rude

Experiencia fantástica: Jonathan is great! Excellent store, they have a great selection and friendly staff.

Experiencia negativa: no one answers

Experiencia fantástica:

Experiencia positiva: It's small and a bit cluttered. Otherwise it's just a standard GameStop. Nothing special unless you love brick and mortar stores for buying games.

Experiencia positiva: Great location, and not always the most helpful or friendly or knowledgeable people on games or systems. Price wise on used games, can be pricey. But for the new stuff, they aren't any cheaper then the competition.

Experiencia negativa: They didn't answer the phone

Experiencia positiva: The ladies here knows the games pretty well. They know their stores inventory and is able to tell you first hand whether or not they have a product. The store is pretty small so the assortment isn't that big. Nothing out of the ordinary here, just another standard game stop.

Experiencia negativa: I will not recommend this DUMASS game stop this lady has a damn attitude and she needs to fix it and she just sit there and do nothing and she was rude go to a different game stop

Experiencia positiva: Good service, tiny location, but has the usual selection.

Experiencia fantástica: Not crowded, fast and easy transactions.

Experiencia fantástica: Great service and really help you find what your looking for.

Experiencia positiva: good

Experiencia positiva: The employees here at this particular GameStop are very knowledgable when it comes to games, preferably Nintendo games. If you're looking for something in particular they should have an answer to help you with your gaming needs.

Experiencia positiva: Went in to ask if the store stocked the Nvidia Shield. The girl at the front looked bored and uninterested in helping me, and was curt when asked a simple question. - Which in turn made me wonder if she was capable of good customer service, or if she was maybe ill or on the rag, or maybe there was perhaps troubles in her virtual sex life. A mystery we may never solve. (Seriously, save yourself the trouble and buy vidya games on amazon you fool.)

Experiencia fantástica: Have been going to this location for many years. I usually check stock on-line before I go. When I don't they have always been helpful. Small location with good customer service.

Experiencia negativa: Tiny store with a bad selection of games and accessories, little to no customer service, and the line has always been at least a ten minute wait.

Experiencia positiva: Not many games but cute nice store and great associates

Experiencia fantástica: Iv'e been here many times, and all have been helpful. When I want to buy a game, they help me out with the prices and what games I should buy on my budget. This gamestop is very good, and also the only one I really go to.

Experiencia negativa: Wow, this particular game stop is so crooked, that I can't bear going into the place. Since my son has loved other game stops in the past, I'll let him browse here, but he is strictly required to actually purchase his items at the Best Buy next door. Problems in the past: 1. Salesmen state that the Wii Motion Plus controller is available with Sports Resort ONLY IF you preorder. 2. Prices higher than at Best Buy next door, usually on the newest games. 3. Preorder ScribbleNauts to receive the chicken hat. 40 people have preordered, only 10 chicken hats delivered; the remaining 30 people are SOL. 4. Salesmen promise to "look into things and call" and never do. The list goes on and on... We've shopped at other Game Stops for many years without a problem. Avoid this Game Stop in Hastings ranch at all costs. Buy at any other Game Stop or at the Best Buy next door.