GameStop

Experiencia fantástica: Stopped in for a game for my kids. They did not have a copy in store but the store manager Sergei went out of his way to get one. GameStop is lucky to have such an amazing employee! Will be back and highly recommend this store and it's manager Sergei!

Experiencia negativa: I’ve been wanting a Wii console for a while now, finally had the money and the website said they had one in stock so I flew down the highway as soon as I got off work to go get it. When I got there still with 30 minutes to close (with the open sign off), the employees just glared at me as soon as I walked in and didn’t even look at me till I started talking. “Really sorry for being late guys I came straight from work. Do you have any wiis in stock?” Without looking up at me, the kind employee said “nope. No wiis. Okay. That’s not what the website says. Oh well maybe the website is wrong! “Aww man, oh well have a good night guys” I said, with no response. I don’t want you to kiss my feet and give me the best sales pitch I’ve ever heard, but a little decency would be cool. I worked all day too, I’m tired too big dog. I just don’t want to leave a GameStop feeling like shit.

Experiencia fantástica: Friendliest staff, always willing to answer questions and help how they can, went above and beyond for us and it’s greatly appreciated.

Experiencia negativa: I would not bother going to this site the two ladies this morning on Black Friday are rude and just ran their mouths the whole time about customers mainly one that they refused to even tell them how to get the deal for Black Friday so they ended up charging them for items that should have been free with the deals they have today and how they don't want to help to the point they were even talking about how they deny customers customer service and send them to the other GameStops so again I would not bother wasting your time at this location until they replace the Associates and maybe get rid of the boyfriend just standing in the way of customers I will not be spending another dollar at this location the GameStop located at the mall really go the extra mile to take care of you I've had nothing but good experiences at most of these GameStops so to the associates I am sorry that you do not like your job please leave we would like our store back

Experiencia negativa: What kind of franchise doesn’t open until 12pm? You think you’re a privately owned tattoo shop?

Experiencia fantástica: Very nice and clean ,worker was very nice and plot

Experiencia positiva: Not much selection of PS5 games, used or new.

Experiencia negativa: Literally no one there

Experiencia fantástica: They we're very helpful & nice. Answer my questions I had I recommend going here if you have questions or need gaming stuff

Experiencia negativa: Whoever the girl is working at this store today is not having a good day. I just left because her attitude wasn't worth it. Hope your day gets better

Experiencia fantástica: Great memories of having gamestop point cards. But the prices are always higher at all gamestops vs other stores or fb swapshop.

Experiencia negativa: Need to update store hours unless they went out of business

Experiencia negativa: Hours on google are wrong

Experiencia positiva: Never enough employees to accommodate. Employees/Managers are awesome they know their Games!!

Experiencia negativa: Worst gamestop i have EVER BEEN TO! The lady behind the front desk was very off putting, couldnt find my order, then got mad at me when i became upset. While sitting in my car afterwards, after having to CANCEL my order, she proceeds to glare at me the ENTIRE TIME. Went to a different gamestop and had amazing service. This place has NEVER been a good experience.

Experiencia negativa: GameStop stole 130.00 from me… said 3 games were shipped when I only received 1… would never recommend this company

Experiencia negativa: It’s 4:30pm. Middle of the stores operating hours. Doors are locked. With a sign that says “we stepped away for a moment” iv seen 5 people myself included go up to the door. That’s money you just turned away. Money that can help cover another associate. So that you don’t have to close down in the middle of the day!

Experiencia fantástica: I just had a 10 out of 10 experience there. The gentleman that helped me was kind and knowledgeable. He helped me save money and pick an efficient Superior product all while being personable and educating a first time customer

Experiencia fantástica: Such a wonderful staff here. 10/10

Experiencia negativa: The customer service at this location is lackluster at best. Employees will give you sighs and attitude for requesting help. They are there only to collect a paycheck, not actually help customers, or do real work, like help customers. I can't imagine stocking is difficult with the low amount of foot traffic here. Two GameStop's in Columbia is 1 too many. This one could close and no one would know any better... Except the employees who refuse to help customers, like at this GameStop. Did I mention customers are not their concern here? Buy online from a competitor. You will be happier than shopping at this retailer.

Experiencia negativa: Customer service was very poor employee rushed through my whole online order and messed up my shipping address now I have to sit and call customer support for hours because she didn’t do her full job.

Experiencia negativa: Went in to look at items with my 8 year old grandson . Most items we looked at did not have price tags . Had to ask employees to scan items .Trying to teach my grandson about comparison shopping and getting the most for his money . Doubt we will go back .

Experiencia negativa: Customer service I received was absolutely terrible. The employees name was Logan. I called to ask a question and he cut me off in the middle of asking a question, used a very hateful tone of voice, and hung up on me. We tried to call back to get a different person to talk to and she was also rude. We only wanted to ask some questions about a controller. GameStop should really hire more helpful and friendly people. This isn’t the first time we dealt with rude GameStop employees. The other locations are much better.

Experiencia fantástica: Great experience with the staff. Lots of information about an Xbox Series X and if if would be a food upgrade for us. No pressure to buy, but just info.

Experiencia negativa: It's OK. Go to the mall gamestop and ask for Devi for the best experience

Experiencia fantástica: Helpful and organized.

Experiencia fantástica: The guy working helped me out to understand the Xbox. He rocks.

Experiencia positiva: Its a pretty good place for all your video game needs and the people there were very friendly and helped me with all my questions and helped me with my console that i was buying I would recommend this place to anyone that is in need of a video game system or games or that has kids or grand kids and wishes to get them a game system or games

Experiencia fantástica: Lots of stuff

Experiencia fantástica: Got great assistance from Josh.

Experiencia fantástica: Staff was helpful and quick to get us in and out.

Experiencia positiva: They had a wife selection, but staff was rather rude.

Experiencia fantástica: Both employees were very helpful. We were trying to find Minecraft for our XBox360. They didn't have it but got it ordered for us and it should be at our house in about 5 days! They also helped me find the account I had made there a while ago since I didn't have the keychain card.

Experiencia positiva: Nice location, the store was very clean and well organized. The staff was more then helpful, I would recommend this location above the others in town. Only downside is that the store is fairly small for a GameStop.

Experiencia negativa: Went in to sell a switch employee was irritated and rude from the beginning got mad when ask why he was being rude to me and my wife he broke my kick stand off of my switch and tossed the switch on to the counter game stop has been notified so far nothing has been done about the damage to my switch or attitude of employee I will keep everyone posted on what is done might just call police and local News

Experiencia fantástica: Staff here has always been top notch. Right down to offering their personal pre-orders when mine was accidentally canceled by the Webstore. Good selection and typically has what I am looking for.

Experiencia fantástica: Had a great experience here, thanks for helping me find the game

Experiencia positiva: Excellent service Excellent quality very helpful

Experiencia positiva: Parking is horrible! Not to mention its on a semi busy road. Love the atmosphere once inside, staff seemed depressed. Plenty of selection.

Experiencia fantástica: Great place to get games and gaming Out accessories

Experiencia negativa: Was not a good selection, an the game I wanted was way over priced, not even 10 dollars more than it was posted online for, the same game for Xbox One was 15 dollars cheaper an for the Xbox 360 it was 40 dollars which was ridiculously over priced,

Experiencia negativa: Small space no enforced mask rules, bunch of people in there with no masks on, no thanks.

Experiencia fantástica: Quality customer service!

Experiencia fantástica: The woman working here is the best employee this store has ever had. Her name is Devi, and she was able to take care of every need I had. She knew the answer to every single one of my questions. She also was able to balance answering questions on the phone while still showing me the product I was looking for. Definitely someone who deserves a raise or promotion if those are options. If she reads this, I hope she knows how awesome she is! Will definitely be coming to this location from here on out. My girlfriend and I adore her. Thanks for the help, Devi!

Experiencia fantástica: Friendly night staff

Experiencia fantástica: Friendly atmosphere every time. Nothing but love over here. I dig this spot!!

Experiencia negativa: One of the employees will tell you lies about games just to make a sale.

Experiencia positiva: The associates here know their stuff and are very knowledgeable, helpful, and personable. They are always suggesting new games, or offering help with purchases for our consoles.

Experiencia fantástica: Helpful and knowledgeable staff. Great selection of games, gaming devices and accessories.

Experiencia fantástica: I love game stop! Its a brick and mortor amazon for gaming! You can get new games and consoles, as well as used. They have a small stock of gaming appearel, and collectibles. Instead of waiting 2-14 days and paying for shipping, you just stop by the store and browse the respectable selection. The staff has always been friendly and happy to help.

Experiencia positiva: Good customer service..

Experiencia negativa: Bought 2 gift cards for Fortnite. Cashier said 1 wouldn’t activate. Got another off the shelf spanned it and said we where good. Went to upload for my daughter and son for an early Christmas present, 1 worked other said not card hasn’t been activated. Took cards and receipt into GameStop on Broadway where I purchased them. The receipt doesn’t match the card he scanned. They refused to fix it and now we are out $25.

Experiencia positiva: Great place for geeky flair!

Experiencia positiva: The staff here is very friendly and helpful

Experiencia fantástica: Made my purchases quick and painless. Made helpful suggestions for ways to save money on my purchase. Excellent customer service.

Experiencia fantástica: My kids love it

Experiencia fantástica: Best GameStop in town, in my opinion. The staff is always super friendly and knowledgeable of the products, and most can fire-off release dates and recommendations immediately.

Experiencia fantástica: We love coming to GameStop. Brice and his team really make my family feel welcome

Experiencia fantástica: Got Dem dealz

Experiencia fantástica: Its kid friendly and it has a lot of games for anything

Experiencia fantástica: We like this store a lot. Everyone is very helpful. this last time we had Store Leader Bryan, and he helped us plan on upcoming game purchases and looked up things for us.

Experiencia positiva: Its gamestop

Experiencia fantástica: The other GameStop locations in town are a joke. This one has a very friendly and knowledgeable staff... The prices are FAR cheaper than the other GameStop locations (I get that each location has different demand, but $25 for a $5 is just silly), and the experience here is always a pleasant one... And I'm not really much of a gamer. Thanks for treating a dude like somebody who matters

Experiencia fantástica: Everytime we go to this particular store, we have a really good experience. The store leader is informative without being overbearing about it. The store is VERY well stocked. They are the best prices for used games in the town. Really enjoyed going to this location.

Experiencia fantástica: Great customer service, great products, and great prices

Experiencia positiva: Decent stuff, just like the typical GameStop that you would see anywhere else.

Experiencia positiva: The sales associate was very helpful, although a bit pushy. All in all, it's what I expected. I've been visiting various locations since the 90s.

Experiencia fantástica: Good friendly customer service and a nice clean store.

Experiencia positiva: Very helpful

Experiencia fantástica: I’ve been here twice on my travels and a couple employees already know my name. Never too crowded and they have a HUGE selection of merchandise (in addition to games of course). Great place to both purchase and pre-order Funko Pops! if you’re into those.

Experiencia fantástica: Helpful and reasonable price

Experiencia positiva: Always love this store but sometimes feel thier prices of trading are unfair

Experiencia positiva: I enjoy taking a little time just walking thru looking at the merchandise. Usually walk out with something I purchased.

Experiencia fantástica: They're very helpful and went out of their way to help me understand their bonus points and other methods of getting the most bang for my buck.

Experiencia fantástica: Food was delicious

Experiencia fantástica: The only place I buy my son's gaming supplies

Experiencia positiva: Very helpful

Experiencia fantástica: Such a delight going there. Im not very tech savvy, but I can always guarentee the people working will be able to answer my questions or point me in the right direction.

Experiencia fantástica: Helpful staff willing to answer any questions and help you find what you're after.

Experiencia fantástica: What a place! This store has it all! They've got very nice employees who are well learned in the arts of gaming. Not to mention it's just plain awesome to have such nice people who are eager to help but not be pushy or condescending. Wide selection of games and gaming accessories.

Experiencia fantástica: Fantastic

Experiencia fantástica: The staff are knowledgeable and friendly. Jordan is amazing

Experiencia positiva: Not the best of service. Highly recommend buying the extended warranty on used games. Check those disc before you leave the store for scratches. Otherwise, you might be returning the game for another if you bought the warranty, or you will be out some money.

Experiencia fantástica: Nice place. Lots of options of games and gaming systems new and used.

Experiencia fantástica: Amazing

Experiencia fantástica: This is my first choice when I buy games.

Experiencia fantástica: Great helpful staff and great selection. Nice location.

Experiencia negativa: ive been shopping here for years and usually a really good experience. But i went here this past saturday around 4pm waited in line to be helped there were 2 employees working i was behind a women and the other cashier was helping another couple and there was a guy waiting after them. two guys came in a few minutes after me and when the guy cashier was finished helping the women in front of me the cashier yelled out i can help whoever is next and the two guys that came after me and waited in line after me just jumped right in front of me to the counter i told the cashier i was waiting in line first and he talked to me like i was wrong or something .even tho i was before the 2 guys. so i told him what game i wanted to buy and the way he was talking felt like he didnt want to serve me so i will not be coming back. lost a customer here when i literally spend thousands of dollars at this store each year for games and other products. never apologize to me but he apologize to the other guys even tho he jumped in front of me

Experiencia fantástica: Good experience, service with a smile, knowledgeable on deals and trade in offers. Was disappointed that the deal I wanted wasnt still available but that was my fault. Cool place

Experiencia fantástica: We were unsure what we wanted as far as a system. Cole and Jordan were awesome at helping us! We got the system we wanted and some great benefits! Thanks you two!

Experiencia fantástica: Everyone there is like our second family. Dusty, Michael (Mikey-still mad you cut off your dreds ), Brian, and Bryce are the best. They know how to make your experience at game stop a one of a kind. They are very welcoming and always make you feel like you're of their own. Love you guys! Won't go anywhere else for my gaming needs.

Experiencia fantástica: They explained every thing I needed to know about the points work,refunds and exchanges. I was so impressed by the friendly staff I will drive the extra miles just for this store!

Experiencia fantástica: They help you find everything you need and even deals to save more money. They truly care about their customers and want them to come back!

Experiencia fantástica: The staff here is excellent! Within minutes I was assisted, the manager even went as far as to help me out by price matching a game which was cheaper on Amazon, which isn’t something the normally do. I had been to several Walmart’s and Bestbuy’s looking for a copy of Splatoon 2 and it’s sold out everywhere! Thank y’all for the assistance and speedy transaction!

Experiencia fantástica: Great employees make this location stand out. Casey is awesome!

Experiencia fantástica: The friendliest GameStop in town. This is my go-to spot.

Experiencia fantástica: Amazing employees! Always so helpful and they know their stuff!

Experiencia fantástica: Excellent customer service; friendly, helpful, and knowledgeable staff. I always get treated better than I deserve. I cannot stress enough how consistently impressed I am by the staff here.

Experiencia fantástica: Very helpful! I was honestly shocked at how helpful and polite these employees were.

Experiencia fantástica: Good selection