GameStop

Experiencia fantástica: Quick service friendly staff member

Experiencia fantástica: Got my daughter’s Nintendo Switch from here! The guy working was so helpful and answered all my questions (which was a lot) and helped me get everything I needed for it. Great competitive prices too!

Experiencia fantástica: One of my favorite places they always have neat stuff and will help you when you need it good about getting stuff in store when they don't have it upon request

Experiencia negativa: If I could give this location less than one star I would. The manager there is not helpful at all. He sits there on the phone with customers in the store and makes excuses about why he can’t help. Apparently the location does not like to process returns for online orders because it goes against their store profitability in some way. He pretended to call his boss and couldn’t reach him. Then ultimately told me he was the boss when I asked to speak to his manager directly. I only wanted to return an unopened Christmas present prior to Christmas on Dec 1. Plenty of places to get video games and I don’t recommend GameStop. There’s a Walmart nearby.

Experiencia fantástica: Always good to stop in. My son wanted to go to trade in a controller. The gentleman working was courteous upon us entering the door even tho he was helping two other customers. Always good to see. And he maintained that great energy through out our visit. Him and my son talked about video games, the trade in processes even college. Great to see this from our young men. Kudos Gamestop.

Experiencia negativa: GameStop should close this location. Very unprofessional and customer service rating should be zero stars.

Experiencia fantástica: I have spent MANY hours in this store, so I can say it is a great game store. They always have the hottest games and accessories. The people working here are always super helpful and nice.

Experiencia fantástica: Helpful employees

Experiencia fantástica: You are welcome

Experiencia fantástica: A trip to Gamestop is always a fun experience.

Experiencia positiva: Great place and great stuff. Need more DC Funko Pops!

Experiencia fantástica: Excellent store. Employees are always friendly and very helpful. Good selection.

Experiencia fantástica: excellent store you will find everything and at a very good price I recommend it

Experiencia positiva: Great & Friendly Customer Service! Pretty good prices. They don't offer a Military/Veteran Discount here.

Experiencia positiva: Great service.

Experiencia fantástica: This GameStop location is the best one in the Montgomery area. Justin has really great customer service and was very informative. He helped with the process of getting a PS4. I really do appreciate.

Experiencia fantástica: Knowledgeable and great service

Experiencia fantástica: Very knowledgeable people about your gaming needs

Experiencia fantástica: Regardless of the location staff was pretty helpful and informative. Richard and Reginald were great! Had me laughing. The Richard guy doesn't play about mask either so come with one or not at all!

Experiencia negativa: Picked out three games, when I got to the counter he scand the games, "Oh we don't have them in stock". brand new games.. then why don't you do your inventory and take the empties off the shelves

Experiencia fantástica: I'm from Virginia and the selection here is excellent. Shopping in this city is definitely way better.

Experiencia fantástica: Staff was well informative and fast service!!

Experiencia fantástica: Reggie was the sales associate that assisted with our purchase. We received 5 star customer service from him! By far the best ever! Thank you Reggie for wonderful customer service and assistance with our purchase! My son is so excited about his new console!

Experiencia fantástica: I appreciated the help of the employee. I asked a question and he answered it truthfully about a game my two son's bought. Thank you sir.

Experiencia positiva: Can't ever get in contact with any employee over the phone

Experiencia fantástica: Just because

Experiencia fantástica: Great

Experiencia fantástica: The manager Reginald is AWESOME!!!!

Experiencia fantástica: The staff here is amazing. They go out of their way to help even when you can figure things out yourself.

Experiencia negativa: After almost spending 400$ on a used ps4 pro with a 30 day warranty not only a month later did I start expecting problems with my gaming system! Conveniently after the warranty was over the ps4 began to over heat and shut down to all of my games. I recently had to take it to a store to fix this problem and spend an additional 50$. They said GameStop had put something in the ps4 that ended up clogging up where the heat should come out and it was everywhere inside the system. This was very aggravating after spending this much money and not getting the quality I expected even if it was a used game system it should still work perfectly for that price...

Experiencia positiva: Alright place to buy games for your console or pc.

Experiencia fantástica: Great location.

Experiencia positiva: The stuff is to high

Experiencia positiva: Its okay its just a gamestop

Experiencia negativa: Arg! On my 1st visit, the store clerk working the counter asked me to watch the store while he went to the bathroom. Ok, so I guess I appreciate the vote of trust. On the 2nd visit, another customer and I had to wait outside while he went to the bathroom. Then 15 minutes later he was rushing me out of the store because he needed a smoke break. To cap it off, this same store clerk told me I had 30 days to return the used games I was purchasing. Wrong! I only had 7...guess when I found this out? 16 days later when I tried to return them at the Game Stop a few exits down the freeway.

Experiencia fantástica: Fair

Experiencia positiva: My son likes to shop here

Experiencia positiva: Good for gamers

Experiencia fantástica: Place to be for all your game choices. Very helpful staff.

Experiencia fantástica: Excellent customer service experience every time at this location. Ended up with a new copy of the game I wanted for less than the used copy I was looking at.

Experiencia fantástica: Good place to visit.

Experiencia fantástica: Great customer service even the customers were helping me to find my son's game

Experiencia fantástica: Great selection of Switch titles and gear.

Experiencia fantástica: I love game stop...

Experiencia fantástica: Great place for games

Experiencia fantástica: Good selection of games. Friendly staff

Experiencia fantástica: I just go for my son..he loves it

Experiencia fantástica: Never had an issue here

Experiencia negativa: Awful experience

Experiencia fantástica: Great employees and a over stocked variety of any and everything...this is my go-2 place for an awesome gaming experience

Experiencia fantástica: Very good

Experiencia fantástica: Awesome place. Friendly helpful staff.

Experiencia positiva: Some workers are very helpful, others seem like they are only doing enough to get by

Experiencia fantástica: I like GameStop

Experiencia fantástica: Good service and great games

Experiencia negativa: Lack of knowledge on game information

Experiencia negativa: I bought gaming headphones here. I took them home and they did not work. I brought them back the next day to exchange them, and they told me to get lost. Go to Best Buy instead.

Experiencia negativa: Prices are too high and everybody here is rude.

Experiencia positiva: The location is terrible. My sister and I went in to get my brother-in-law some items for his gaming system. It took forever to get assistance, but luckily one of the associates saw me trying to get their attention and came over to help after he finished with the customer he was ringing up. When he did help he was very pleasant and assisted us with what we needed. I didn't like the fact that the closest associate to us was talking to someone it looked like he knew but didn't purchase anything. The guy didn't even acknowledge the fact that we were standing there.

Experiencia fantástica: Hubby and sons faviorite place...go figure

Experiencia fantástica: Friendly staff and good price if you buy used

Experiencia positiva: Great people

Experiencia positiva: Junky..... but pretty well stocked. Always has what we go for.

Experiencia positiva: A+

Experiencia fantástica: Big gamer so love this place!

Experiencia fantástica: I was able to get what I wanted quickly,had stock of items that I like to collect.

Experiencia fantástica: Best game stop in town

Experiencia fantástica: Good prices, service and welcoming vibes!

Experiencia positiva: Small store

Experiencia positiva: All the games u could want

Experiencia positiva: Wireless controller 4 tablet final

Experiencia positiva: Kids love

Experiencia negativa: Just didn't feel the love

Experiencia fantástica: I love GameStop

Experiencia positiva: Go to Xbox One and the controllers both were broken when I purchase them had to return them son's birthday was ruined but at least the next day they replaced it with items that worked

Experiencia fantástica: Where I bought my PS3 & My PS4 from pretty good store!

Experiencia negativa: No one ever answers the phone at this location. Just take your business elsewhere.

Experiencia fantástica: Love the Energy the workers give off every game I asked about someone had the answers.....I love it

Experiencia negativa: They refused to answer the phone... Annoying

Experiencia negativa: Never answer their phone

Experiencia fantástica: They have good experience and education

Experiencia fantástica: Great staff and store looks awesome

Experiencia positiva: So its Black Friday and my dad stayed up all night to just go Infinite Warfare for a 1$ so once he got back he said that sale was only for Wednesday&Thursday.So I said "how it was for Thursday if they was closed.So GameStop make sure look at stuff before you do it because that was some bs.Me and my dad will still shop there but you guys need to do better.

Experiencia negativa: refuse to answer the phone when you are calling, been calling for the last hour and no one has answered. Did not want to give one star but you have to when rating.

Experiencia negativa: The guy with salt pepper beard who is in the store tells me he is uncomfortable with ppl staying behind he behind the counter, and I'm standing at the counter... As a customer should be..very rude and its his job to turn and look for the games what do I have to do with you being comfortable. Get yo life sir this is the job you chose.

Experiencia positiva: Great

Experiencia negativa: I went to this gamestop around 2:50 pm today (5/2/16) they weren't busy at all. I usually go in here quite a bit when I'm in that shopping center. They're staff hasn't always been the best, but they've gotten a little better. Most times when I go in there they always say Hi or how may I help you. But this time I went in, started looking at some games it's not like they didn't see me since I was close to the register. One guy was helping a costumer at the register (don't remember his name), the other guy named "Dano" was at the register as well. There was a guy at his register but he didn't need any help, instead they were just talking. Not about a product he needed help with or wanted but just talking a LOT. At one point Dano got on the phone with a customer, but after he got done on the phone Dano started back talking to the dude at the register AGAIN. Bottom line Dano or the other guy (which I understood cause he was helping someone else) said NOTHING to me the whole time I was in the store (8-10 mins at max). I won't be going back to this one anytime soon unless I have to, if I were you I'd go to the Atlanta hwy one were they actually help you (Ik, crazy right!). Btw the two guys that worked there Dano and the other guy were white, and I'm black. Idk if that makes a difference but I just thought I'd throw it out there :)

Experiencia fantástica: Best video game store ever in the hole in there world

Experiencia negativa: Horrible staff

Experiencia positiva: Great GameStop, they help you out

Experiencia positiva: its good

Experiencia fantástica: love this place

Experiencia negativa: don't bother calling they wouldn't answer the phone to save their own lives. and when they do answer it's always with an attitude, like why the hell is the phone ringing?