GameStop

Experiencia fantástica: Always friendly and helpful service. Great store.

Experiencia fantástica: Very good customer service by Jonathan

Experiencia negativa: Swung by on a Monday evening to pick up a card pack. Only 1 person working who must have just started because he spent 10 minutes spitting out a word salad to basically say he had no idea. The next customer must world there because he sold a couple of Nintendo DS games and went around the counter to basically compete the transaction. Finally, the customer hemmed and hawwed over how much to put on a giftcard. We finally just tossed the card pack on the counter and bounced. DO NOT GO TO THIS GAMESTOP UNLESS YOU'RE LOOKING TO WASTE YOUR TIME.

Experiencia negativa: I just got my bonus check and got back into town from my honeymoon, planning to buy two new controllers and a few gifts for my family. Planned on spending a good couple hundred today. I walked in and asked Alex for a set of oculus quest 2 controllers. He confidently snapped and pointed at a spot in the store and said "I'll help you out in just a minute". I waited for 17 minutes while Alex and another customer talked about WWE trading cards and whether or not GameStop held a particular Catwoman figurine. Two more customers walked in before Alex decided to address me again. He walked over to me and then showed me where he was talking about. Turns out, there WAS NO CONTROLLER Alex had wasted twenty minutes of my time, making me wait for a controller they didn't even have. Then he went to the computer to check the system if they had one knowing damn well they didn't have it. Much appreciated Alex, at least you acknowledged you wasted my time before suggesting I go to Disc Replay.

Experiencia negativa: If I could give the store zero stars I would! Since when can you not trade in controllers that you buy at gamestop? We bought a controller and got the expensive warranty about a year ago and still had almost a year left on the warranty(which allows a trade in if their ends up something being wrong with the controller) we took the controller in too trade it in because the keys were sticking and a kid who is apparently new called his manager and we got told we couldn't do a trade in when we bought the warranty?!! Technically since we had already bought the warranty the store still has too honor said warranty or offer some sort of compensation for the waisted money if they "dont allow trade ins anymore" and your store did nothing for compensation and didn't offer anything at all. I should build my case and represent myself with the photos I have of the controller and recipe with the warranty and sue the company, manager and store owner! I expect a reply aswell and you will email me the new policy in which trade ins arnt allowed. What your employee and management did is called theft and I dont take kindly too a store with a multi million net worth taking more money out of my pockets just because your employees wanted a little extra commission.

Experiencia fantástica: Great customer service, they were willing to help with all of my questions.

Experiencia fantástica: Birthday presents for my kids.

Experiencia negativa: You are much better off going to mishawaka. The folks here have no real interest in helping you out. Just getting paid to hang out, really. Mishawaka folks are helpful. This place is pretty much bottom of the barrel when it comes to gamestop

Experiencia fantástica: So many accessories and helpful people

Experiencia positiva: That was an Awesome Game Store!

Experiencia fantástica: Great service at Ireland Rd. Went on a Friday. Vary helpful thanks again

Experiencia fantástica: Great place to stop with friends

Experiencia positiva: I bought an Xbox one there today and employee Jayce Sawyer plugged it into a store monitor and used the store wifi to get it signed in so I could use it. It was a difficult process,(for me,anyway), and he took half an hour to help and got the thing to work where it won't have Internet access. He was helpful and pleasant.

Experiencia positiva: Super small store, not too much of a variety compared to other stores in the area. I didn't know that the workers could buy stuff while on the clock... one of the girls working went over to the POP collectibles and grabbed a POP that my husband had been looking for and told her coworker to please hold it while she went to the restroom. Once she came back out, she paid for the item and then that item sat behind the counter. So, we were shocked A that GameStop allows buying on the clock (seeing my husband and I have A LOT of experience in the retail side of things) and knowing that most places don't allow buying anything while on the clock and that you are to do it when you are off the clock (i.e. lunch or before/after work). Not to mention leaving it behind the counter with no receipt attached to it afterwards, having your customers still see that it's sitting back there can lead to them asking if it's for sale with then the worker having to explain that it's the other workers. So be cautious of things you see behind the counter, because they may already have been bought and didn't get put away with their items in the back. I do feel the quality of GameStop had drastically changed from when we were younger.

Experiencia fantástica: Guys that worked there were really cool, seemed very knowledgeable

Experiencia negativa: I have no idea how game stop is still in business all you people do is rip litterly everyone off. All your stuff is over priced and if your trade in system is a joke you could have a 300$ item and you can always count on game stop to offer you 50$ for it.

Experiencia negativa: Closed at 1pm on a Saturday. As I waited outside an employee walked past and did not acknowledge me. Opened the door then locked it behind himself. 3 people have came and tried to shop in less than 15 min. Guess I'll go back to your competitors.

Experiencia fantástica: Friendly staff and this location typically has a good mix of used games at various price points.

Experiencia positiva: they have a lot to choose from, but it's so small in there. it can easily feel cramped, and it's hot. expensive, too

Experiencia negativa: Can't believe this place is still open. Smells like B.O and loneliness in there

Experiencia fantástica: Hogwarts was an easy trade.

Experiencia fantástica: The people working there were really nice. They helped my husband find just what he needed.

Experiencia fantástica: Tienen buena actitud desde que entramos nos saludaron & nos preguntaron que ocupamos. Nos ayudaron a encontrar juegos para una consola vieja de Xbox 360 y nos mostraron una variedad de como 40 juegos para elegir.

Experiencia fantástica: If they don't have what I'm looking for they can order it to my door!

Experiencia fantástica: They have great service nice people

Experiencia fantástica: Great selection! Friendly service!!

Experiencia fantástica: Didn't have the game my Grandson wanted, but super friendly staff here!!

Experiencia positiva: GameStop is a dying business that will likely not be around much longer. After not coming here for about 5 years, I come in here to see what games they have. The first thing I noticed was how bland the store was. There used to be signs and posters up everywhere and the place was packed with people, it was very lively with activity and things. Not anymore. The cashier was very nice and helpful but he looked like he had spent the whole time napping before I walked in. I'd believe it with how empty it was. I went in at around 1pm and there was absolutely nobody in here and it was so silent it was creepy. I looked around for about half an hour and left with a few games and not a single other customer ever came in the door. I was shocked to find they have next to nothing for games now. No PS2 games, no Xbox games, no Wii or Wii-U games...nothing. All they have is a tiny amount of PS3/360 games, and then PS4, PS5, One, and Switch. Mostly every game in the store was over $15-$20 on average while the rest were $45-$70. Also all the game discounts you used to get with being a pro member - gone as well. There's absolutely no point coming here anymore. I went over to Target and found a bunch of games I was looking for ON CLEARANCE for cheaper than Gamestop.

Experiencia fantástica: We needed Pokémon cards and a binder and they had them.

Experiencia fantástica: Love this place. This is my go to gamestop. Staff is super helpful and it's always great when I walk in and see Brent is working cause I know I'm going to get the latest in what's coming out and what I need to look into that is going to be big that wouldn't be on my radar when it comes to gaming. Alway know that this place will always have a great selection of collectables to pick from. Overall great place that's underrated

Experiencia positiva: Good sale this week

Experiencia positiva: Don’t bother calling…. No one will answer

Experiencia positiva: Pretty good but only got 17 dollars for 2 games in great condition (gran turismo 7 and call of duty vanguard)

Experiencia positiva: They had friendly service and low prices was glad for the visit though I didn't need anything at the time was there with someone else...

Experiencia fantástica: GOT MY SPLATOON 3!!

Experiencia fantástica: Costumer service there is beyond anything you hope for

Experiencia positiva: If you are looking for games or video game related merchandise gamestop is ok. But I would rather purchase my games through amazon. There are some really nice men and women working there, but of course some of gamestop's policies/prices don't meet eye to eye with most customers but hey what can you do that's there rules. I'm no expert or professional at anything, I'm just ranting. What it comes down to is price, value, customer service, it's 50/50 for me. I would rate this location a 7 out of 10.

Experiencia negativa: Doesn’t know how to answer the phone.

Experiencia fantástica: Some of the friendliest and most helpful staff you'll meet

Experiencia fantástica: Very helpful and knowledgeable. Never a problem.

Experiencia positiva: Always a good experience. There a slight upcharge on collectibles and games. Employees are ALWAYS friendly and helpful.

Experiencia fantástica: I don't knownthe guys name so forgive me...but the bald guy that works here is very knowledgeable on games. Past games or games coming up. He was very informative and it's not the first time we have dealt with this guy. He is always patient and very helpful. He alone gets the store 5 stars. Thank you buddy for your help. Very professional and courteous.

Experiencia fantástica: This particular store has a variety of current and past games. They also have a huge selection of merchandise! The store is always clean and have excellent, knowledgeable, staff.

Experiencia negativa: I give him the one star cuz I haven't been to GameStop since 2011

Experiencia fantástica: Great help, nice gear and games.

Experiencia positiva: Stoonnkks

Experiencia fantástica: Game stop is awesome I show here all the time everyone super friendly

Experiencia negativa: Horrible after six attempts of calling I went in and they didn't even get product for a new release.. just a mess. They Never have pokemon tcg.. they never answer the phone even if they are standing right next to it with no one in the store .. I know because I called while he was standing behind the counter. He just let it ring while he was on the computer. Pure laziness and lack of customer support.

Experiencia fantástica: Love this place and Brent is awesome!

Experiencia fantástica: I enjoy shopping here. They are courteous, and keep a clean store. I found some really good deals, and I would recommend them strongly

Experiencia positiva: I like how GameStop has items that you can’t find at any other store. It can be a bit pricey but you can also find some cool items on the clearance rack. Gave it 3 stars because every time I come in this store, it has a weird smell.

Experiencia positiva: Friendliest gamestop in the south bend mishawaka area thats for sure

Experiencia negativa: This is for the rude service from the goshen store!!

Experiencia fantástica: Helpful employees

Experiencia positiva: Are they closing this one?? last time i was there, the shelves were lacking like they were closing the place.

Experiencia fantástica: Sorry about the messy car but KID IS VERY SATISFIED $500 shopping in gamestop and the guy in there was major help! Thank you to CR.6 Gamestop for sending me out to West Ireland in SB.

Experiencia positiva: Decent selection used game prices a little high

Experiencia positiva: Enjoyed stopping in and getting a game. The clerk was freindly and helpful.

Experiencia fantástica: Impressed with their great customer service.

Experiencia fantástica: Very helpful and understanding dealing with a return. Also were able to help choose appropriate games for my young kids.

Experiencia fantástica: Very friendly & helpful.

Experiencia fantástica: Love it nice people and always have what you need

Experiencia fantástica: Great selection and very helpful employees.

Experiencia positiva: This GameStop location is top-notch and quick with transactions! Just expect alot of people in the store because of Covid-19 and limit quantity, messing more people waiting, but once you get up the front, you'll be done in a jiffy!

Experiencia fantástica: They helped me a lot.. Thank you

Experiencia fantástica: Great service

Experiencia fantástica: The Manager Trey Is The Most Informative And Nicest Managers At This Location, His Product Knowledge And Customer Service Go Above And Beyond. This Is A Must Go To Store If You Haven't Already, The Store Itself Is Going Through Major Changes And Will No Doubt Be A Key Asset Once Again To The Gamers Market.

Experiencia negativa: Is this place even open still?!?!?!? I call often and all it does is ring and ring.

Experiencia positiva: Pretty standard.

Experiencia positiva: Son bought what he needed Quick helpful service

Experiencia positiva: Pretty good, nothing wrong but nothing special

Experiencia positiva: Stopped through to pick up a discounted game first thing in the morning and the shop keeper was busy rn away with shoppers. He showed me the discounted area in the back of the store and I was pretty impressed with his professionalism. Definitely will shop this location again!

Experiencia fantástica: always helpful and informative. good sales and clearance.

Experiencia fantástica: Great selection of games. Very helpful staff

Experiencia fantástica: My kids love to get games there

Experiencia fantástica: Good people very helpful. Fair prices.

Experiencia fantástica: Store speaks for itself, its just great

Experiencia fantástica: Dont think I can really write anything negative about gamestop. Lol

Experiencia fantástica: great staff. good selections. good prices

Experiencia positiva: Great place for gamers. Staff is great.

Experiencia positiva: My child considers this a destination. The workers treat the cash register as body shields to hide their obvious boredom. The prices in this industry amaze me still, but there is no real choice for gaming. So, my kid is super happy it exists. Not just sorta happy, SUPER. I wish I felt better about it, how they acted, how it is laid out. Each one kinda has that "independent record store, I put stuff wherever I want" vibe. It could be a lot worse.

Experiencia fantástica: Good games if you need games

Experiencia fantástica: Granddaughter loves this place for tshirts and game cards

Experiencia fantástica: EXCELLENT CLEAN FOOD

Experiencia positiva: Staff are really friendly. Prices are nice for movies and games.

Experiencia fantástica: Good place to get games

Experiencia fantástica: It is where you can get the best Deals for your money

Experiencia fantástica: Best place for games

Experiencia positiva: Upsale upsale upsale!

Experiencia positiva: I enjoy going with friends.

Experiencia fantástica: Great knowledgeable friendly staff. Okay prices. Store was clean. I always have a good experience when I come here. If you buy games and Accessories on a regular basis I recommend becoming a pro member.

Experiencia positiva: I love this game stop!!! They are Very helpful and have a great selection of game's and gamer needs.

Experiencia fantástica: Great deals

Experiencia positiva: The staff is always friendly and willing to help, and know a lot about what they have, the only thing i wish they had more of is the older systems and games

Experiencia fantástica: Absolutely love this place. Very kind service and very helpful.

Experiencia positiva: My grandsons favorite store

Experiencia fantástica: They actually know their stuff

Experiencia positiva: Great game selection.The service was fast friendly

Experiencia fantástica: My son goes there all the time

Experiencia positiva: Very helpful and quick check out!