GameStop

Experiencia fantástica: Isaac was super helpful and knew his stuff!

Experiencia negativa: Horrible service, their warranty policy isnt accurate. A waste of money if you go there. Dont go there.

Experiencia fantástica: Great client service

Experiencia fantástica: We were happy to find that Lafayette still has a Game Stop open. My son found a game for his PS5 last weekend and at a price better than we found online. The employee was friendly and helpful but didn't hover or anything.. We were able to look for a good while without feeling rushed. We will come back again soon!

Experiencia fantástica: This has become my main gamestop in town. It’s the closest to my new house and the employees are the best. Issac is always willing to chat with you and always hooks me up with pre order bonuses and deals

Experiencia fantástica: It looks like my regular spot the last 10 years is finally shifting after the terrible service I witnessed at the other Ambassador store today from the pink haired manager (HOW IS THAT EVEN A MANAGER) That store definitely has gone down hill since the last two managers left. Thanks Rose for the assist.

Experiencia fantástica: Very helpful and knowledgeable

Experiencia fantástica: Cool staff, cool stuff, would recommend I mean it's a GameStop man it can't be bad.

Experiencia fantástica: Love it there

Experiencia fantástica: I went in for a trade in and had to wait because some other people were also doing a trade in, and the worker Ollie was very nice, patient, and helpful the entire time. 10/10 service

Experiencia negativa: Bad employees, think know everything but can't answer simple question

Experiencia negativa: Prices were high

Experiencia negativa: I am not a fan of most of the employees they have at this store. Rose was the only person that was really ever helpful and nice and I have not seen them in a while now. One of the guys is always rude and if you ask for help he basically says he can’t do it. I only go here because it’s down the street from my house.

Experiencia positiva: The cashier was really nice. I went in for advise on a Nintendo Switch and he sent me too all the good sites to get what I needed. Very helpful. The store was a mess but it didn't bother me too much. Just talked to the cashier.

Experiencia fantástica: Great customer service I LOVED IT

Experiencia fantástica: Awesome thanks for sharing this

Experiencia negativa: We were trading in and getting a switch… it was an overall horrible experience. Idk the guy’s name, but he clearly couldn’t care less, it seemed like we were burdening him, and he was extremely inefficient. I had to tell him ‘No’ to the same product 7 times…. We looked online before leaving the house and knew exactly what we wanted. IMO, what should’ve been a maximum 15-20 minute stop turned into 45+ minutes. AND we were the only customers in the store before leaving I did get what we wanted, so mission accomplished, I guess. We just wish it was a more enjoyable visit.

Experiencia positiva: Although not very knowledgeable in games the staff was helpful in locating a specific game for me !

Experiencia fantástica: Great place to buy video consoles and video games. Also, they have other items as well, any thing to do with video games.

Experiencia fantástica: Appreciate it guys !! Great stuff!!

Experiencia fantástica: Nice people. Good information on the sales that were ongoing. Good place to get some games.

Experiencia positiva: My grown kids loved it!

Experiencia negativa: Called and asked about a game, drove 30 minutes, all to find out this location closes at 5 instead of 8 like other locations. Would have been nice to be notified while on the phone.

Experiencia positiva: Good game stop

Experiencia fantástica: Best GameStop in town. Great variety of console,pc and anime products.

Experiencia positiva: Didn't have what I needed, an seem not to care.

Experiencia positiva: Helpful staff, decent price.

Experiencia fantástica: This location is awesome, the manager "Shaggy", is a pleasure to have a conversation with and get information from. This location has alot more PC items than others, and I like that alot as well.

Experiencia fantástica: Packed with collectibles and figures floor to ceiling. Get the hottest new game for any system or any accessories you might need. Great store and friendly, knowledgeable staff to help you with any questions you may have.

Experiencia fantástica: Great guys that work here. Helpful throughout

Experiencia fantástica: Who doesn't like GameStop

Experiencia negativa: Not helpful and the two employees working could care less. I preordered a game my kids have been asking for and this store had issues with their delivery and didnt receive their stock on Friday. I was told to check back Monday so I did and was told it was in transit. I asked if they would call when it was in and the guy said they were so busy they forget to call people so just try back later. I called two days later and was told the same thing. I called the following Friday and was told my preorder was in. I asked if they had an extra copy to purchase and the guy said he had one extra and would hold it for me. I told him I would be there in 5min. I arrived and there were two guys at the counter. I asked to pickup my preorder and one of them couldnt find my order and stated they did not receive my preorder yet (already a week late at this point). I asked about the extra copy I was told they were holding for me and the same guy stated they had no extra copies. I said I just called the store and was told everything was ready and he acted like he had no clue and the other guy next to him was completely silent. They were the only ones working at the store and pretended as though the conversation never happen even after showing them my cell phone call log from 5min earlier. I ended up canceling my order and going to another gamestop. This was on 9-16-22 at 4:30pm. I don't know what kind of game these guys were playing but it was completely disrespectful and they offered no apology. Very unprofessional.

Experiencia negativa: We were lied to by employees about product being available. We won't be coming back.

Experiencia negativa: The worker in there didn’t let me sell my games because i was 17 without a ID but My Brother With A ID Was trying to sell the games and he didn’t let us because he i was black

Experiencia fantástica: The people who work here are very kind and appreciated, here you will find what you need with everything related to video games excellent place

Experiencia fantástica: Employees are cool

Experiencia fantástica: Always friendly staff

Experiencia negativa: Rude cashier

Experiencia fantástica: Great workers

Experiencia positiva: Used games priced higher than you can download directly from xbox game store. Honestly surprised Gamestop hasn't went the way of Blockbuster. Guess the used console sales keep them afloat. Clean store. Helpful employees.

Experiencia negativa: What a joke having to wait outside

Experiencia fantástica: Great place

Experiencia negativa: Employees are a little disrespectful at times

Experiencia fantástica: Great service, friendly workers.

Experiencia fantástica: Always super helpful, very nice. Always learn something from visiting this location too.

Experiencia fantástica: Friendly staff, surprising variety of collectables

Experiencia positiva: Out of stock. .... Just adjust your prices and don't lie to your customers. O and clean your stores.

Experiencia negativa: If you’re going to force people to wear a mask then atleast give them away, like every other retail establishment. Not charge $1.50. Making a customer walk out, then come right back in makes absolutely 0 sense. You should be ashamed of yourselves. Oh and I wear a mask 8-10 hours a day, around 100’s of people. Not when there is literally no customers inside. & your worker Chelsea was super rude, and didn’t even have the decency to say thank you for shopping. I hope your company continues to decline & goes down the drain

Experiencia negativa: They never answer the phone. Plain and simple. I can sit outside the store in my vehicle and call them and I can plainly see that no one answered the phone at all. None of the employees even bother to look at the phone while it is ringing

Experiencia fantástica: Very nice and professional

Experiencia fantástica: Hay cosas que no tienen en stuck solo de axibicion. Necesitan hablar inglés no hay nadie que hable español. Pero le doy 5

Experiencia positiva: Didn't have the games we were looking for

Experiencia positiva: randy was great loved the man bun unfortunately switch box was display only #frownyface

Experiencia fantástica: Great staff

Experiencia fantástica:

Experiencia fantástica: Great customer service

Experiencia fantástica: Two ladies working were amazing and even though I did not get their names, #GAMESTOP is the best place for new games and deals around. And being a rewards member is well worth the extra fees. Can't say enough about this place

Experiencia fantástica: Wonderful customer service!

Experiencia positiva: Called to find out if there was an item in stock. Unfortunately, they didn't have it but they did direct me to the better GameStop across town

Experiencia negativa: Wasn't pleased w service and selection wasn't impressive either

Experiencia fantástica: they have the nicest staff and they have convinced me to drive further just to be a regular there and I am not mad. I love the location and the prices are fair and like I said before they have the nicest staff in all of Lafayette.

Experiencia fantástica: Very well organized

Experiencia fantástica: Great things for only pros could own,noobs can come to become a pro at gaming. #GAMINGFOREVER

Experiencia fantástica: Went to pick up Minecraft I placed on hold. The man was real nice even though the store was packed unlike other Gamestops I have been in when they were packed and the staff was irritated and rushed me when checking out.

Experiencia fantástica: Very friendly. Great prices.

Experiencia negativa: Never went there

Experiencia fantástica: Always great prices, great selection, and a great staff.

Experiencia fantástica: A gud place to get games from

Experiencia fantástica: Always great service

Experiencia fantástica: Our go to place for gaming.

Experiencia fantástica: They have what you need.

Experiencia fantástica: Very helpful

Experiencia fantástica: Good service helpful suggestions and a great selection of new and used games.

Experiencia fantástica: Great staff

Experiencia fantástica: The sales person was very helpful and we got what we went for

Experiencia positiva: All your gaming needs!

Experiencia fantástica: Great and good service

Experiencia fantástica: Super

Experiencia positiva: You can get such great deals on used games here. But don't expect to get much if you're going to sell your games to them.

Experiencia fantástica: Always nice people

Experiencia fantástica: Excellent customer service. Wasn't too packed or overwhelming even though like most locations, are very small and cramped

Experiencia fantástica: Good place to shop for all types of media.

Experiencia fantástica: My son's Happy Place

Experiencia positiva: A great place to trade, has all kinds of gaming stuff, lots of merch too for that gamer in your life.

Experiencia fantástica: Friendliest Gamestop in the area. The people remember me when I come in and make sure if I need any help(or help me when I can't decide between two games). They are not pushy and are very helpful. Good selection of games with a somewhat small collectibles selection.

Experiencia fantástica: Always bring my nephew here to pick out a toy or game. The guy that is behind the counter is great with kids.

Experiencia fantástica: It was a good experience

Experiencia fantástica: Everyone rocks and is super nice.

Experiencia fantástica: Picked up Spider-Man at the 9 p.m. release, everyone was super cool. Definitely plan on doing it again in the future.

Experiencia fantástica: Very friendly service with passion and knowledge for the gaming industry this is not home store but would definitely come back again.

Experiencia fantástica: Great video game store

Experiencia fantástica: Great store with great service. They always go out of their way to help.

Experiencia positiva: The prices here could be better. Even on the used stuff its still very expensive in my opinion.They have a great selection though and great customer service!

Experiencia fantástica: Great knowledgeable staff!

Experiencia fantástica: Excellent service Everytime. My oldest he is 10 love the place.

Experiencia fantástica: Love this place

Experiencia fantástica: The employees over there are awesome they help you with anything that you need

Experiencia fantástica: Favorite place. Ever

Experiencia positiva: Download your game bro.

Experiencia fantástica: Great