GameStop

Experiencia positiva: PLACE IS CLOSED AND SHUTDOWN. I FIGURE TO PUT THIS HERE SO PPL DINDNT WASTE TIME COMING THOUGH I ALWAYS HAD GOOD INTERACTIONS HERE WITH STAFF

Experiencia fantástica: Today was one of those days that someone had made my day freaking awesome!! Tyler went way and beyond his time and effort to answer all my questions and even went out his way to call me back after our call dropped 3 times! No else does that now a days and it brings me back to old memories of when customer service skills were superb in the 90s. His communication, social skills, knowledge and punctuality was beyond helpful. I would most definitely recommend this shop to anyone I know, but most definitely, ask for Tyler! Your freaken awesome dude, no other gamestop in town has made me this happy, I will most definitely sign up for pro membership and go to Tyler for all my help from now on. Tyler skills and customer service is like superb, almost like In-N-Out and cruise ships. If you like In-N-Out and cruise ship services, this guy is the way to go!

Experiencia negativa: The service didn’t want to help me with the trading

Experiencia fantástica: Tyler and Drexel are very helpful and friendly. They greet everyone that comes in and they answer all your questions. Very knowledgeable staff. They even look for ways to save you $.

Experiencia negativa: So here's a little background...I've been shopping here for nearly 5 years and for the most part always felt I could trust and feel treated with the most respect by the majority of the employees here at this location...that is until earlier...where all of that was thrown out the window completely...I normally like coming in and looking at the merchandise in the games and all and after about 10 minutes or so, an associate then starts asking me why I don't have a Pro-Membership. I kindly and promptly responded that I don't want to pay $25 a year for a membership as I have other important real-life bills to pay (as well as that I have an all digital Xbox Series S; so therefore what's the point. I buy all my games and stuff on there directly most of the time). The associate then tries to shove the prospect of the Pro-Membership down my throat and then proceeds to say that I only like coming to that GameStop just for the air-conditioning which is completely false (if that were the case I'd just stay home or go to a mall for that matter lol) and not factual. Then to add insult to injury...the associate then basically tells me that I shouldn't just come on and say hi as I do and then tries to argue with me even more. After some unnecessary back and forth...I finally just gave it up and ended up leaving. With all that being said, it looks like I'm not exactly welcome to just say hi, look around at merch and/or shop here anymore. I intend to now take all my business which includes my future gaming pre-orders, DLC, and merchandise online or elsewhere going forward. This is not what I was hoping for and wouldn't wish this on anyone else at all. I don't tolerate any kind of mistreatment. That's all I have to say folks.

Experiencia negativa: Went to trade in one game. The new manager said he would help me after the guy who was there before me. Understandable, I waited 10 minutes, while waiting another customer came in and wanted to buy stuff. He helped him before me, I said, "I thought I was next."He replied,"Just let me ring him up first." Not good customer service, what if it isn't quick and there is a hiccup? I was next, help me first! Horrible service! I'm not going back there again.

Experiencia negativa: Came here at 11 and this big guy with glasses still trying to open the store at 11:30am on a Sunday. All late…. And he just looked at me and walked away. Great customer service for a business that’s going out of business. SAD

Experiencia fantástica: They man was nice and they had just what I needed when it came to pieces missing from my console.

Experiencia fantástica: Eric is awesome. Probably one of the best GameStop reps I've had the chance to talk with.

Experiencia negativa: The workers here are overworked and get little to no time during break time making it so they can't work in a timely manner

Experiencia negativa: The other day I walked into this establishment with my child, Gloffy. He wanted a copy of Endless Ocean for his Wii console. When I asked the employees for this game, we were mistreated and verbally accosted. I have no idea who Nyagh B. Iinary is but they are very rude.

Experiencia fantástica: Not much of a line decent service

Experiencia fantástica: Games

Experiencia fantástica: They helped us as soon as we walked in. Very informative and nice.

Experiencia fantástica: En este lugar encuentras de todo tipo de entretenimiento de video juegos y tambien puedes vender los tullos ke ya no usas ya sea ke te pagan en efectivo o tedan credito en la tienda para seguir comprando

Experiencia negativa: The woman working here unfortunately needs to be updated on company policy. Refuses to process a return because she doesn’t know how and lies about not being able to use tap to pay to issue the refund. Shawn is cool though. Went to the store in fashion faire and was in and out in less than 2 minutes with return issued and refund receipt in hand. Insane.

Experiencia fantástica: Helpful staff, great selection

Experiencia positiva: Can be a bit pricey, but the employees are always nice and helpful and the shop is kept clean.

Experiencia fantástica: Always a pleasant experience at Game Stop.

Experiencia fantástica: I have to give kudos to Marco from River Park location. Very sweet, professional and kind! He took time to address my online order issue during these busy holiday times. I appreciate his help and professionalism!

Experiencia fantástica: Shop has alot of good deals ..check it out...

Experiencia fantástica: Good place to get video games

Experiencia fantástica: Great staff with the new leadership here. Definitely recommend this spot!

Experiencia fantástica: Very helpful staff.

Experiencia positiva: This is where I purchase Pokemon Cards for my grandson. Also great place for games, both old and new.

Experiencia negativa: Black balling this company as a whole thanks to this store. Incompetent staff with no clue what customer service is.

Experiencia negativa: I will never take my son to this specific gamestop again! Rude employees ! With horrible customer service to kids asking for assistance.

Experiencia fantástica: I like game

Experiencia positiva: Very pricy, but good service nonetheless.

Experiencia fantástica: Got my son a Playstation 5. No line either. Super nice people. One employee even went out to dumpster and got a box and then they packed everything in it and taped it up son my son who was in the truck could not see it. Highly recommended the store in river park great service

Experiencia fantástica: Staff is always helpful and polite

Experiencia fantástica: Referred me to store that has what I need

Experiencia fantástica: Much better than the Gamestop in my hometown. Service was perfect, as soon as we opened the door we were helped and it didn't take long at all. The staff knew exactly what we were talking about and they even helped us save a lot of money that we would have spent on getting new controllers for my Playstation. Transaction took about 2 minutes and the staff were extremely nice. Overall, a great place to get new games and deals. 10/10 :)

Experiencia fantástica: Helpful and knowledgeable staff. Fast check out.

Experiencia positiva: Pretty conveniently located near Red Robin in riverpark. If I'm waiting for a table, I shop here and waste time. Staff is friendly and it's usually pretty quiet but I can usually spot a game or two.

Experiencia fantástica: Always courteous folks in here. Love it.

Experiencia fantástica: Excellent service and knowledgeable staff. My concern is the inventory was quite low.

Experiencia fantástica: Great service! Got recommendations for games, as well as accessories. Friendly staff!

Experiencia fantástica: Power to the players. To the moon.

Experiencia positiva: Went in and out got what i needed thank you guys awesome.

Experiencia fantástica: Goob

Experiencia negativa: GameStop in general rip you off. You buy a $60 game you come back the next day still new and they try to give you $20 for it

Experiencia fantástica: The staff is always amazing and knowledgeable. It feels good to be able to conversate about my purchase instead of buying digital and hating it.

Experiencia fantástica: Is a small place, but there are things I want.

Experiencia positiva: The guy working was helpful and store was clean.

Experiencia fantástica: Great selection and service.

Experiencia fantástica: I feel bad for the guys working there so hungry to make a sale, but buying physical games is dying fast. I hop in here from time to time for their pop collection, it's the best I've seen around town while still keeping the $10 price point for most.

Experiencia fantástica: Great games

Experiencia negativa: Soon as I walked in it smelled like weed!

Experiencia negativa: Never been

Experiencia fantástica: great sevice

Experiencia fantástica: Always have what I'm looking for

Experiencia fantástica: Happy and friendly staff take care of me within minutes for what I needed

Experiencia fantástica: Good service

Experiencia fantástica: Very great service shout out to Troy he is a very great employee.

Experiencia fantástica: The salesman was knowledgeable and very helpful.

Experiencia fantástica: Go here

Experiencia fantástica: Always helpful and knowledge. If they don't have it they call around for you until they find it.. so very awesome thanks guys!!

Experiencia negativa: I got a PS card from here and then when I got home the ps card didn’t work so I called GameStop and I told them about my situation and I was told to come back and they would try to found out why it didn’t work and they wasted my f**king time and told me they couldn’t check if it had cash on it.

Experiencia fantástica: Always helpful since I'm a noob.

Experiencia fantástica: Always helpful employees. Been here several times and no reason not to come back.

Experiencia fantástica: Employees always awesome. They are so helpful. Definitely coming back to buy more games and etc.

Experiencia fantástica: Nice, helpful staff

Experiencia negativa: I haven't been there

Experiencia fantástica: Ok service just alittle to small inside

Experiencia fantástica: Best prices can't beat it. So many variety of games.

Experiencia fantástica: The associates at this Gamestop are excellent! They are always willing to help. Krishan has helped me before giving me excellent advice. Very friendly and knowledgeable.

Experiencia fantástica: Love game stop

Experiencia fantástica: Fun time getting my lightsaber. Cute girl even remembered me and was ready!

Experiencia positiva: I love this place because I love video games. Simple

Experiencia negativa: How is this company even still in business store is a wreck prices are sky high

Experiencia negativa: I never been here

Experiencia fantástica: Staff is very friendly and helpful. Big game selection.

Experiencia fantástica: Friendly and helpful staff. Definitely one of the best GameStops I've gone to.

Experiencia fantástica: Was freakin awesome! All new staff, very helpful, very knowledgeable. Cute boys behind the counter, too!

Experiencia fantástica: Always neat

Experiencia positiva: My wife and I looked around for games that were compatible with the switch we had not yet bought yet. Every moment of time choosing games and inquiring what the person who was eventually going to sell us all the product, we made our decision based on her accurate and helpful feedback. Afterwards we purchase all the items and walked out happy customers.

Experiencia fantástica: Got our gotchas

Experiencia fantástica: We traded in an xbox one for a newer one and the employees really helped make sure we got the best deal. The store was clean and well stocked.

Experiencia fantástica: Such friendly staff. Great toy and game selection.

Experiencia fantástica: My grandson loves this place

Experiencia negativa: Called to see if they has a game in stock...was told yes. Got to the store and was told the game was on hold and has been on hold for same customer for 3 days . I left store and got home. I then called the store back and asked how much longer they were going to hold that game for. I was told they were holding it till closing. So I then asked to put my name down if it wasn't picked up by closing and was told I had to go into the store to do that. Most frustrating experience with a game stop ever!

Experiencia positiva: Helpful staff

Experiencia fantástica: Great place to buy games

Experiencia positiva: Workers were very helpful

Experiencia positiva: They have games and stuff

Experiencia fantástica: A very knowledgeable and courteous staff. The manager Jacob, took time to work with me and answered all of my questions. Great experience, great store!

Experiencia fantástica: Gamesmanship for escaping

Experiencia fantástica: My son's one stop shop then home. Lol thank you for all your guys help

Experiencia fantástica: Matt was extremely helpful knew all the release dates of the upcoming games. Also showed me some killer sales on socks and hats! Got Red Dead Redemption 2 copy on reserve and ready to play

Experiencia negativa: Over priced like every game stop but sometimes that's the last place you look and sometimes they have things you bin looking for

Experiencia fantástica: The employees here are superb. Love that you are greeted when walking in and they are great about leaving you alone to browse.

Experiencia fantástica: Great service good prices

Experiencia fantástica: One of the better stocked stores in town. Great customer service as all of the locals though.

Experiencia fantástica: I am a member and it's Great games are decent

Experiencia fantástica: Always a great place to find old PS and Microsoft games. Prices are very reasonable with excellent customer care.

Experiencia positiva: Such crappy deals. Don't sell your stuff. At least try to trade for 50% off your final purchase.

Experiencia fantástica: Nice place to go when itching for a new game or good place to get recommendations.

Experiencia fantástica: It's a clean store

Experiencia fantástica: Good place