GameStop

Experiencia negativa: Service person wouldn't listen to what me or my girlfriend was asking for. He kept causing issues and making up lies to drive the price up, and charged me for a Pro membership without my permission or mentioning it.

Experiencia negativa: This GameStop is now selling products all all kinds above MSRP. Full secondary market prices. Seems super shady. When I asked why they were above MSRP manager for very confrontational and angry.

Experiencia negativa: Clutter and not enough staff for the volume of business

Experiencia positiva: Small shop with some games and consoles, as expected not that great of a deal for secondhand games.

Experiencia fantástica: Dyllan is the best! Will reccommend this GameStop to others!

Experiencia fantástica: The manager, Jordan, is really cute

Experiencia fantástica: There customer service was great. Today. Thank you Lennon

Experiencia positiva: Employees are very knowledgeable and helpful about the games and will answer any questions you have about the games or gaming system you have if they can

Experiencia positiva: Due tho their state these days they rarely have a decent collection of games. Their selection is more like that of Target or Walmart now. I never see even popular indie titles in stock and sometimes they aren't even carrying popular AA and AAA games.

Experiencia fantástica: They didn't have the game but really tried to help

Experiencia negativa: Not enough games

Experiencia fantástica: Friendly staff, great service

Experiencia negativa: Second time I've tried pre-ordering a game and it's not instock on release day. What's the point of preorder if you can't guarantee the game on release date. There only resolution is to give you a refund on what you have paid so far and they offer to oder it online and have it sent to store. Then you have to wait more days for the game to come in. They need to offer a discount when they don't get your preorder in on time!

Experiencia negativa: The worest gamestop branch ever The guys there are rude and slow Will never be back

Experiencia positiva: Good games

Experiencia negativa: When I visited the only employee there didn't care and they hardly had any selection. Might as well shop online.

Experiencia negativa: Was visiting here last month and the employee who was working that night was very abrasive and rude to me and my friend. I was looking at the bin of different character figures and asked my friend "what's this?" (referring to the fact I didn't know who the character was) and the employee interrupted as if I were a child and proceeded to explain to me what an action figure was in a very smug tone. Among other things he did was just as smugly try to explain to us what a Switch controller is and does, interject more comments into conversations my friend and I were having including telling me "You've said the same exact thing 6 times since coming into the store" and hollering after my friend and I left the store "Are you gonna buy anything or not?" No. No we aren't. I'm an adult, I would like to be treated like one when I go shopping, even if it's at a game store.

Experiencia positiva: Loved all the games

Experiencia positiva: It's okay

Experiencia negativa: Will not shop here again. My son saved his money and bought a very expensive Pokémon set, guaranteed to have certain cards inside. One of the special cards was missing. I called and they (multiple workers and the manager) told me there was nothing they could do. Their policy is they do not allow returns or exchanges on trading cards. They even told me their registers would not be capable of doing it. I explained all the card packs were unopened, and that the product was not as described and someone needed to make it right for my son. Again they told me, there was nothing they could do, but they would give me a customer service number. I called a different store location and they immediately told me, without hesitation, that I could bring it to them and they would exchange it for my son. Funny how their registers handled the exchange with no problems.

Experiencia fantástica: Awesome place. Great service every time and always greeted when entering the store.

Experiencia negativa: They have no issues selling MA games to 12 year olds...

Experiencia fantástica: Very nice friendly people they go out of there way to help you.

Experiencia positiva: I got a PS5!

Experiencia positiva: I enjoy GameStop. But the constant sarcasm by the girl working was a bit much

Experiencia positiva: This specific GameStop is great. They usually have what you're looking for. I gave it 4 stars because the one person who was working and helping us didn't know much. I was told that GameStop doesn't price match their App or their website by the manager who was working. The manager was new so he was making several phone calls to people from other locations to verify his actions. The manager was extremely helpful and you could tell he was trying his best to help us and figure things out. He was kind to us and we were kind back. Another store manager from Henderson showed up and helped the manager who was helping us. The Henderson manager was a jerk at first but came around. Like I said this GameStop isn't bad. The managers just need more training before they're released on their own. I understand staffing issues but maybe with more training we can help with staffing issues by making employees confident and knowledgeable about their job. Overall, everything worked out and everyone was happy after a 2 hour process.

Experiencia positiva: Super friendly and organized environment. A bit tiny, but packed with merch/games.

Experiencia positiva: Decent selection of games, pops, accessories and so many more

Experiencia fantástica: They are always so nice here and helpful!

Experiencia fantástica: One of the best GameStop experiences my gaming family has had. The sales person was very kind and knowledgeable about upcoming games, their pro-program, and preorders. Our family of gamers will definitely be going back.

Experiencia fantástica: Not into games but they have a nice selection of funko pop!!!

Experiencia fantástica: Really nice staff! Don't purchase new games, they're pricey, but used ones are always at a good price!

Experiencia positiva: Got recommended a game(while on a hunt for a new one anyway) that I didn't know if I would like but I actually enjoy it very much. The game is Life is strange True colors.

Experiencia positiva: The guys working were very friendly and helpful. We found exactly what we needed at a great price.

Experiencia fantástica: Very helpful staff, lots of new games in stock, and collectables.

Experiencia fantástica: Very nice and helpful.

Experiencia fantástica: GREAT PEOPLE WHO ARE UP TO HELP WITH ALL YOUR NEEDS

Experiencia fantástica: This the only game stop i go to all because when i go there i always feel comfortable and i always leave happy

Experiencia negativa: I called the support number and the representative asked me to please hold, and then hung up.

Experiencia fantástica: Freindly and well organized

Experiencia positiva: I was pleasantly surprised to learn I could add money to paypal here.

Experiencia positiva: Kind of small but good selection nonetheless.

Experiencia positiva: Got what we went for. Very crowded and no walking room. No long waits tho.

Experiencia fantástica: Typical game stop.

Experiencia positiva: Not so great selections

Experiencia negativa: Didn't have PS3 controllers but resale PS equipment, really .

Experiencia positiva: Would have giving more stars but the staff that I've encountered are very rude.

Experiencia negativa: The service person was very bad.

Experiencia fantástica: The best gaming company ever a great place to buy classic tv toy's

Experiencia positiva: The staff was very friendly and helpful but they didn't have the PS4 controller we were looking for. They have been hard to find in stock locally in general.

Experiencia fantástica: Great staff and customer service very knowledgeable gentleman served us today! Exchanged defected item with upgraded version! Renewed my membership! Due to the fact that the entire visit went so smooth. Great job!

Experiencia positiva: Like the Associates Friendly But Not a Good Selection of Games

Experiencia positiva: I love games

Experiencia negativa: Did not have most of what I needed

Experiencia fantástica: They have great deals

Experiencia positiva: The guy was very friendly. Great customer services

Experiencia fantástica: Good custom services

Experiencia fantástica: Good selection of games and systems

Experiencia fantástica: Store manager is great. Has all the answers and info you could ask for!

Experiencia fantástica: Great place definitely a nice guy that works tonight I went

Experiencia fantástica: Good bunch of folks here an quick to help because i have no clue about game consoles.

Experiencia positiva: All Good!!

Experiencia fantástica: Good stuff.

Experiencia fantástica: Fav

Experiencia fantástica: Knowledgeable staff

Experiencia fantástica: Gots deals all the time go get your deal

Experiencia negativa: Just so so

Experiencia fantástica: Knowledgeable workers

Experiencia fantástica: Helpful staff and plenty of everything in stock

Experiencia positiva: Ehh this place is so high on games and consoles. Trade in values aren't nothing. A decent selection of games.

Experiencia negativa: Cashier was mean about help and didn't want to give me a reciept and told me she was the manager but I wasn't getting her name and she had her name tag turned backwards we will never go again

Experiencia positiva: Its was ok

Experiencia fantástica: Always helpful

Experiencia positiva: They didnt have the game i wanted

Experiencia fantástica: Big gamer, I've always loved this place

Experiencia positiva: Didn't have much of a selection.

Experiencia negativa: Gamestop is a terrible company that exploits their workers. I wouldn't buy from them if I could avoid it at all.

Experiencia fantástica: GameStop is the best game shop that I can go to

Experiencia fantástica: Great workers helped with everything I needed

Experiencia negativa: Way overpriced, I'd check Best Buy first.

Experiencia fantástica: Service was very helpful and even let us know what specials were available without asking.

Experiencia fantástica: I love gamestop.

Experiencia positiva: It's little. They're all little. They're cramped. However, you can find older video games there sometimes. They have a large used game selection and most new titles. It's usually cheaper to buy games at GameStop. It seems like every time I get a $40 game at GameStop I see the same game at Walmart for $57.28. Just saying.

Experiencia fantástica: Traded in some games for the kids. They like this place.

Experiencia fantástica: Great place for all your gaming needs

Experiencia fantástica: Perfect place for buying steam cards and nothing else

Experiencia fantástica: I just love video games. Game stop has everything.

Experiencia positiva: Good place to pick up used game prices are kind of high..

Experiencia fantástica: Great new and used games for not that much money

Experiencia positiva: Not me

Experiencia fantástica: Gotta love game stop.

Experiencia negativa: Did not

Experiencia negativa: Was very disappointed with my experience with game stop waited 20 min just for the salesman to even acknowledge we were there

Experiencia negativa: Went there today and stood off to the side for about 30 minutes waiting for help, when I finally could ask for help, the guy said he'd look up the info for me and then ignored me and started to help another customer. Everything is also retardedly overpriced. For AAA games, Walmart sells them cheaper than Gamestop does anyway. Gamestop is a dying store anyway.

Experiencia fantástica: Will Always love going into game stop

Experiencia positiva: Good service, but I thought the store was to crowded with stuff to move around comfortably

Experiencia fantástica: Great place to get cheap games

Experiencia fantástica: Ggreat selection awesome prices

Experiencia negativa: Worst manager ever.ive been going to this location since I was 16.im 37 now.every time it's a bad experience.he doesn't know his product.i typically go to the one in newburgh which is way out of my way to get better service.well knowleged.knows how to make a customer happy.this is literally the last time I go there.this guy has ripped me off for the last time.ive spent thousands in there over the years.you want great services do not go to this location.he is a nightmare if it anything other than a basic sell.

Experiencia negativa: I just hate this place