GameStop

Experiencia fantástica: Good customer service and good prices.

Experiencia fantástica: Willie was super helpful getting me set up with a pro account while I was doing some last minute holiday shopping, the annual membership paid for itself with the deeper discounts in this single transaction. The store was super busy with calls and customers but I was able to find a bunch of really good gifts (I was looking for merchandise mostly like plushes, hats, shirts, etc.). While Gamestop is most known for video games and accessories, I really do consistently find great merch options and variety across the locations (staff offer to check for alternate styles, sizes, stock across their sister stores for you so you dont have to drive around).

Experiencia fantástica: Willi and his co-worker was so AMAZING!! They helped me after a bad experience at store #3503. The provided me help with my trade and I resigned up for my pro account. I highly recommend ☺️!!

Experiencia positiva: Staff is very helpful

Experiencia fantástica: Good customer service

Experiencia negativa: This store never answers the phone and the girl with the glasses sucks

Experiencia fantástica: The Manager was very helpful and very professional Thank you so much for all your help

Experiencia fantástica: Excellent staff, excellent service. Helpful and informative They respected the fact that I'm a veteran. Bravo

Experiencia fantástica: This Store is a great spot, Willie was extremely helpful with every question/need I had. I will recommend this store and Willie to anyone.

Experiencia fantástica: A mí hijo le encanta esta tienda. Siempre que viajamos a Jacksonville vamos

Experiencia negativa: Poor customer service. Sell damaged games. If I could they get no stats. I do not recommend this location won't even buy an Xbox one s limited edition

Experiencia fantástica: Nice place, friendly staff

Experiencia fantástica: Great staff! Very helpful. I drive past 2 other gamestops to come to this one.

Experiencia fantástica: Both Willie and Alicia are very kind and great people that take time to listen to your needs.

Experiencia negativa: Do not go to gamestop at river city. Verry incompetent staff@!!

Experiencia fantástica: Avi is one of the best, most friendly, and helpful people in the world! They helped me buy a switch (my very first video game console) and pick out good games for it. They deserve a promotion and a raise!

Experiencia fantástica: People here are always friendly and knowledgeable about all things games

Experiencia fantástica: Excellent staff. The young lady helped purchase items for my son and was nice enough to recommend some games she thought he might enjoy. I would definitely go back to this store.

Experiencia fantástica: Great place to buy your video games.

Experiencia fantástica: Real informative. He knew what he was talking about.

Experiencia positiva: Helpful staff.

Experiencia fantástica: Friendly and helpful staff.

Experiencia fantástica: Very friendly service!!

Experiencia fantástica: Big shout out to Abby(I’m so sorry if it’s something else; but it definitely starts with an A). I purchased an Xbox one online, let me tell you. NEVER buy preowned consoles online. I learned my lesson. I showed her pictures of how it was received, she was like wow, this shouldn’t have been sold. Mind you I’ve been playing it for 10 days no issue. Until today when I decided to get GTA from the store an hour prior to the issue. Willis was very sweet and helpful. Big shout out to him as well. I got home, excited to play with my bestfriend. And I kid you not, the game did not come on the home page, I asked her(my bestfriend) if that was normal. She told me no. I typically play Nintendo. But I’m going outside my comfort zone. When I hit eject, it didn’t want to come out. I turned it off, turned it back on, hit eject, it came out alright… along with a toys r us gift card and a clothing tag. I was shocked. I called the store and said something is wrong with it. It’s new to me but I’m not sure what’s happening. She told me to bring it in. Abby looked at it, said she was shocked and said we’re getting something else. She had to call customer support and everything. Customer service goes a long way for me. I deal with it on a daily. But she was very kind, we had a nice conversation while waiting on the phone. I walked out with an Xbox ones series S. For 30 extra dollars. But overall I was happy. Thank you so much for helping me. You’re amazing. Please don’t ever leave! ♥️

Experiencia fantástica: Great visit, very knowledgeable staff who assisted my grandson purchase completed

Experiencia negativa: Employee is terrible and rude to customers. He speaks in a very condescending tone and makes never want to shop here again

Experiencia fantástica: Awesome staff fast good service

Experiencia positiva: Clean.

Experiencia fantástica: Staff here is great! Typical GameStop

Experiencia negativa: What a rip off

Experiencia fantástica: Tracey is extremely helpful and made our visit a memorable one. We will definitely be back for more purchases! I highly recommend this location for your gaming needs.

Experiencia fantástica: It's a regular gamestop but the employees at this location always do a good job.

Experiencia positiva: My son likes this store glad they are still around. The inventory was low the pricea were fair.

Experiencia negativa: Why are they still open

Experiencia positiva: Generally a good place to buy, not great to sell. Trade-In values are better though. The staff are usually pretty nice and generally helpful. Aside from selling games, Gamestop is a good choice to look for some games.

Experiencia fantástica: They had exactly what I was looking for and really friendly, helpful staff. I was at the Lem Turner store and you would struggle to find a better team of employees. Shop local and takes your items home with you. Zero wait time!

Experiencia negativa: They never have anything I'm looking for. I honestly don't see how GameStop is still in business. All they're concerned with is trying to upsale you insurance, accessories, and pre-order games.

Experiencia fantástica: Verri good

Experiencia fantástica: Wonderful

Experiencia fantástica: quick and good visit got exactly what I wanted

Experiencia fantástica: Great service

Experiencia fantástica: The store manager was very helpful and nice to me and my son.

Experiencia fantástica: Staff always so friendly

Experiencia positiva: Seems like they have everything except for what I need

Experiencia positiva: Very nice customer service and knowledgeable about what's available at the other stores. It's nice to get someone who can get you first class service.

Experiencia fantástica: Great service. Clean store.

Experiencia fantástica: We are from out of town and wanted to get a game for our son. They were so helpful and patient with us. Awesome customer service!!

Experiencia positiva: Always find a game here..and employees are really friendly

Experiencia positiva: Don't open on time.

Experiencia fantástica: I always go to this Game Stop because the CS Reps are very good at what they do. They can answer any questions related to any and all products for the industry involved! If you have any issue they will help solve it as best as they can!

Experiencia negativa: The store is good but its the manager Tracey that makes me give this gamestop 2 stars he is a smart mouth and rude to me almost every time I go in there thats why I go to the gamestop in rivercity now they are polite and don't act like that towards me

Experiencia fantástica: 1 of my favorite places to take my 8 yr old but I tell you Idc how much cash I have on me when I walk in I still walk out broke lol. I just wish I could get better discounts especially now that this pandemic is going on and everyone is home.

Experiencia fantástica: Friendly staff great products good prices

Experiencia negativa: Bad customer service

Experiencia fantástica: Very friendly and helpful. Helped my son picked out gaming headset.

Experiencia positiva: Called to see if they had an item available in store. They did not have it but they did offer to order it online.

Experiencia positiva: My son just turned 16 and went here for new games for his PS5 system he got for his birthday. Did not have many games to choose from but was told PS4 games can be played on the PS5 so that was good. He is happy with his games!

Experiencia negativa: Talked to associate on phone she had an attitude and was overall extremely rude and I for one will never show at GameStop again! Also had to call 3 times for someone to pick up.

Experiencia fantástica: Always love gamestop. This one does as good a job as they can. Only real problem for them might be the location. That's not got anything to do with gamestop really. Just a sketchy location.

Experiencia negativa: The claimed to have technical issues. Called before I went. No one answered the phone

Experiencia negativa: I visited this place to trade in some games and to get another controller and for my system. And the white guy that was working there was acting like he didn't want to help me at all with my simple questions I had. I wish I got his name. He was very rude and unhelpful.. I literally walked out and took my business to another location.

Experiencia fantástica: Never had a problem with this location. Always clean, employees are super friendly, and everyone I've seen working here wears their mask correctly.

Experiencia fantástica: Very helpful and knowledgeable staff

Experiencia positiva: No enoght customer service.

Experiencia fantástica: Employees are courteous and helpful.

Experiencia fantástica: Shawns the best

Experiencia negativa: They never pick up the phone. I go to the one in the River city marketplace.

Experiencia fantástica: IN OND OUT

Experiencia fantástica: Excellent service and I was very happy with my purchase. The Games Specialist was knowledgeable and helpful. I renewed my membership and will be using this location now on.

Experiencia fantástica: My kids were happy! Happy kids= Happy Mommy

Experiencia fantástica: I always love coming here the staff is amazing never had an negative experience

Experiencia negativa: very disappointed ,customer service was the worst ,I would never recommend anyone to this game stop.

Experiencia fantástica: Great service and great deals

Experiencia fantástica: Definitely knew the games and systems!!!

Experiencia fantástica: Aleyy was nice and very informative.

Experiencia fantástica: Is were I get most of my games from always have good service and sales can swap old games for new games but has a bad smell due to the restaurant next to it

Experiencia fantástica: Good customer service in and out

Experiencia positiva: Friendly

Experiencia fantástica: Games are every in here

Experiencia fantástica: My kids love everything in there I try hard to come onice mo. But they go every week the staff or very friendly take time out to help you at all times 2

Experiencia fantástica: They are giving good details

Experiencia negativa: Only got a one star so i could comment. Tracey (hefty dude) what ever ur last name is first, when people are asking you question about a game dont be rude to them its your job to assist people with there question says so on your front door. Second, your damn floors are nastier then the ground outside. Instead of making rude comments to people how about you clean your store. Ill be taking my business somewhere else.

Experiencia negativa: Store leader tracey or what ever the guys name is kicked my baby momma out in the rain bc she had no shoes and there no sighn stating you have to have shoes on at all

Experiencia fantástica: Friendly staff very knowledgeable.

Experiencia fantástica: Great staff . Friendly. Nice. Helped us out with all questions we had

Experiencia positiva: The employees here are friendly and the service is good. I have some issues with corporate policies, but that's nobody's fault here.

Experiencia fantástica: Been going here my whole life great store!

Experiencia negativa: Higher prices helpful employees

Experiencia fantástica: Dope place has cool staff sept the guy who cant spell

Experiencia negativa: Customer service is great once you get to it but you have to get to it. They staff has so many responsibilities at the time of the transaction that it deludes and washes the experience to a simple financial transaction and they never connect to the customer so that they become a reoccurring customer.

Experiencia fantástica: Staff here is great! Trace and Reuben are always super friendly. They always take extra time and help my boys with all their questions. Keep them prestige corp! Totes best store in Jax!

Experiencia negativa: Just in a bad location, but it is what it is!

Experiencia fantástica: This GameStop location serves Delicious Cheesecake for the Secret Super Pro Members in the back..Tell them Cedric sent U.

Experiencia fantástica: Good game store for kids and Adult players!

Experiencia fantástica: Best place to buy new and used games

Experiencia negativa: Sucked

Experiencia positiva: Usually has what we need, but smells funny eveytime I go in there

Experiencia fantástica: Both cashiers were totally nice and swawesome

Experiencia fantástica: The staff there are great

Experiencia positiva: Reuben is doing a great job.