GameStop

Fantastic experience: My son and I have been looking for a new game to enjoy. Found one. Thanks for the help.

Fantastic experience: Very helpful. Hell this the only one in North Charleston anyway

Negative experience: Over charging pre order products above msrp is already enough for 0/5 stars but staff was rude when asked questions.

Fantastic experience: Recently bought new release product at this location and it was missing items inside. Customer service was useless but the 3 employees there(Andy, Zoe and Sky) were extremely helpful on getting it resolved!

Negative experience: Walked in and went to the counter, said commander bundle please Cuzz I wanted to buy the new magic the gathering set Got called rude and snapped at and thr one employee stormed off saying they need to walk away before they snap at me Very rude and unprofessional

Fantastic experience: Best Place Ever

Fantastic experience: I had a great experience at GameStop thanks to Zoe! She was friendly, professional, and went out of her way to make sure everything was just right. You can tell she genuinely cares about her work and the people she helps. Zoe made the whole visit smooth and enjoyable — highly recommend asking for her!

Fantastic experience: Met Steph today. She is an absolute delight to talk to. She is very knowledgeable in all sorts of games and accessories. Definitely my favorite gamestop to shop at.

Fantastic experience: We had such a great experience at the GameStop in The Woodlands Mall! The store was clean, well-organized, and easy to browse—but what really made the visit stand out was the staff. Everyone was genuinely helpful and super friendly. They took the time to answer our questions and helped us find exactly what we needed without any pressure. What made it extra special? I ended up finding a fun little surprise for a family member—something they weren’t expecting, and it made their day. It’s always nice when a shopping trip turns into something memorable. If you’re in the area and into games or collectibles, definitely stop by. The team here clearly enjoys what they do, and it shows in the way they treat their customers. We’ll be back for sure!

Negative experience: Not about this GS specifically, but the fact that you have to have a pro membership to just BUY physical items, when the membership has virtually no perks anymore, is absolutely ridiculous. We spent a full five minutes looking through cards to be told we could even buy them because they didn't have a sign or anyone helping.

Negative experience: Este lugar es un chiste me ofrecieron una membresía la cual acepté y jamás me enviaron el correo para activarla, fui varias veces a la tienda a ver que pasaba y nunca me ayudaron, resulta que llame a servicio al cliente y anotaron mi correo mal y nadie en la tienda se dio cuenta en 3 ocasiones, pedí el reembolso y no se puede porque pasaron más de tres días, su gran solución fue subir mi cuenta a pro ( lo cual igual ya había pagado), cuando yo pagué un año completo y no la había podido usar en muchas ocasiones un asco de compañía

Negative experience: Was actually disappointed here. A lot of merchandise didn’t have prices. The girl with purple hair and eyebrows was not helpful. I asked for a price and when I finally got her attention (she didn’t notice and the guy that was working was helping a customer over he phone clearly so she should’ve stepped up). HE was actually really attentive and doing his job. She gave me the price and turned around right away… like I wanted to buy it! SHE WAS ON HER PERSONAL PHONE TALKING TO SOMEONE ELSE USING HER EARPIECE. Seriously?! That’s okay now? Ignore paying customers… giving a sob story how she needs her phone on her all the time in case of emergencies. I can hear your conversation and it’s not your mom. I had to get her attention again just to buy the item. I almost dropped everything and walked out.

Positive experience: Small store but lots of products to chose from

Fantastic experience: Great service

Negative experience: 6:47 and closed. Supposed to be opened until 8.

Positive experience: Not a bad store. Just limited in the amount of products available to be displayed due to the small size.

Fantastic experience: Awesome

Negative experience: Drove all the way to this location today because it says online you’re open at 11, just to walk all the way through the mall and see the gate closed; The lady standing at the counter said “no we don’t open until 12, I’ll probably open at 11:30.” What kinda business is that.

Positive experience: Cool store

Positive experience: Took my grandson there to buy a game and some other things. He hit me up for $40. I think the stuff was too high, but he said that was the going prices .

Negative experience: Overpriced, under utilized.

Positive experience: Wasn't impressed with this games top, I feel there are more items other than what games top was made for. Prices are mall prices, and just isn't the same. I like the games top on Rivers it has a wider selection of games.

Negative experience: It states the store is open at 11. It is now 11:30, the gate is closed and they are still counting the drawers.

Fantastic experience: Friendly staff

Negative experience: Will never shop there again doesn't not have any knowledge of customer service

Fantastic experience: Everything I needed was in stock and service was prompt despite the last min chirstmas rush

Positive experience: This is a very small GameStop. It’s almost always crowded. The associates are always friendly, helpful, & fast though. The in stock is almost always good too.

Negative experience: me cobraron por algo que no pedí

Negative experience: They charged me a warranty I didn't want.

Fantastic experience: Daniel at the Northwoods Mall GameStop is AMAZING ! He was so sweet to me and he let me know the Pro Event that was coming up for the PlayStation five drop at this location. I was able to be one of the lucky few people to snag a PlayStation five yesterday and I’m very happy that Daniel was looking out for me, knowing that I was looking for a PS5 a long time ! Me and my fiancé are both active gamers and we plan to make this location our go to for any of our gaming needs. Thank you so so Daniel , I really appreciate you and thank you for all of your help yesterday you made my day! If you need good service for gaming , Daniel and this location is the place to go ! Thumbs up.

Positive experience: Typical GameStop. That's about all I can say.

Negative experience: Showed up two days in a row at 6pm to find the gate closed and no one inside. Staffing issues or not I know it’s not impossible to have someone at the store, whether they send someone from another store or whatever else. How can a business continue to operate like this? Management needs a change so the staff can get their rest, and the store can help their customers. Honestly such a joke

Positive experience: Always great, customer service reps are knowledgeable about the products and have easy to have pleasant conversations with.Prices may be a bit high but that is the cost of physical over digital.

Negative experience: Danielle or Daniel was obviously in its feelings today. My son simply went in thx store to purchase a controller. This jerk was absolutely rude to an eleven year old that patiently waited in line to purchase & had a simple question about the product that he was buying. Must’ve made themselves feel macho talking slick to a child. Daniell or Danielle I invite you to meet me outside of your store & talk slick to an adult.

Fantastic experience: Nice location; friendly staff.

Fantastic experience: Love this place, Extremely helpful staff!

Fantastic experience: Gamestop. What did you expect?

Positive experience: Smaller store. 2/5 times I've been there I've witnessed customers stealing and when brought it up to the clerk they shrugged and said they couldn't do anything about it.

Fantastic experience: Great game stop with great deals. Got 4 games for 20 bucks. Worth a stop if you are in the mall.

Fantastic experience: Staff are friendly and knowledgeable. Store is always clean and orderly. Go Pro, it pays for itself.

Fantastic experience: No line

Fantastic experience: Awesome for Nintendo switch games

Negative experience: Should give a 1 star i have watched employees sell all of more then half of their cards to a scalper just to make their sales quotas.luckly i was infront of them but the fury i had just listening has caused me to nvr go here for cards again

Fantastic experience: Lugar variado de producto

Negative experience: Was told there was a maximum occupancy of ten when all coivid restrictions have been lifted, also none of the staff was masked.... so either you are covid concerned or not pick one.

Positive experience: Very friendly and helpful staff, even during the busy holiday season!

Positive experience: Waited in line for 20 minutes while second employee straightened ps2 wall

Negative experience: Too busy not enough workers long lines

Fantastic experience: Great place to buy games and apparel

Fantastic experience: Can't complain get a game, play it, return it, repeat.. completely satisfied.

Fantastic experience: The employees were very quick to help me out and very knowledgeable about my questions. I highly recommend this store

Fantastic experience: They need more Sonic items

Fantastic experience: Best place to take school kids.

Positive experience: Fun place

Negative experience: Tried to sell me an open game at new price, but what do you expect from a sinking ship?

Fantastic experience: AWESOME STAFF

Fantastic experience: Easy to find what I was looking for.

Positive experience: Found a switch for my grands to play on while there visiting but really got screwed on the price after purchasing it found the same one at Walmart 200.00 cheaper lesson learned to shop around.

Fantastic experience: New headset, in and out

Fantastic experience: Pls don't shut down

Positive experience: Friendly and helpful employees

Positive experience: Surprised they had magic cards

Fantastic experience: Awesome

Fantastic experience: Great employees.

Positive experience: Great service

Fantastic experience: Nice staff, pretty good selection, military discount

Negative experience: Don’t ask for my opinion and then hide it Feom the public as you see fit. You need exchange options! Y’all want me to return the broken controller I received, pay an extra $60 for you to order a new one, wait two weeks for a refund and a new controller and have nothing to play with until then....

Fantastic experience: Zoe is always an amazing helper, and strides to always get us a great deal! ^.^

Fantastic experience:

Fantastic experience: Even though they didn't have the game we were looking for. They were able to print out a list of the other store's that had it.

Fantastic experience: Great people

Fantastic experience: Zoe runs an awesome store. Her employees are almost as awesome as she is.

Fantastic experience: The lady that was working while we were there, was real helpful. And knew what we needed for our system. Thanks

Fantastic experience: Pretty nice place, th staff is polite and helpful, they help you as much as thay can!

Fantastic experience: The game that I had buy for my was stretch. And I had lost the recipient for it. Now I got to buy him another game.

Fantastic experience: Gamestop's employees in northwoods are some of the friendliest and most helpful people. They helped me reserve items and held them for me until I got paid, they would search other stores or order games that I was looking for. And even when I was having issues with gamestop, they did everything in their power to help. Zoe, Deanna, and David are the ones I'm most familiar with and they are literally the best!!!

Fantastic experience: Knowledgeable sales people and great deals on in stock games

Fantastic experience: This particular store is pretty cool, much prefer it to having to walk through the mall just to trade in a Switch. Nice staff, huge catalog, not to mention a good supply of accessories, especially used.

Negative experience: Went in for a "new" Nintendo 2ds, and was sold a pre-owned one. It wasn't properly cleaned, and I returned it. Then the employee all of a sudden had "found" a brand new 2ds (same price as pre-owned), when I was initially told they were out of stock. I know this was to boost profits, to flip a used console instead of selling a new one for the same price. Pretty shady behavior, only told me about the new one because it's better than getting nothing from me. You know whether or not something is in stock...

Positive experience: Very crowded. Hard to shop in peace.

Positive experience: Good one

Positive experience: I honestly feel like they tax real big at this company but the workers are great they are very helpful and the insights they have on choosing the game that would better help you is good.

Fantastic experience: Great customer service in a convenient place!

Fantastic experience: Got the minty

Fantastic experience: Staff here is a great mix of friendly and strange. Have never had a issue with this location and perfer it to others in area.

Fantastic experience: The staff the was extremely helpful and friendly with everything even help me find the games that I only have veil details of

Fantastic experience: Wanted a specific funko pop bobblehead - awesome girl there helped me find it in the mountain of bobbleheads! Couldn't ask for better service!

Fantastic experience: Very friendly and knowledgeable staff.

Positive experience: Knowledgeable staff

Positive experience: This was a mall gamestop, went in for pops, had a very small selection and a very small area for them, but the store itself was very small so no big deal.

Fantastic experience: The staff was very friendly and was always bringing smiles to people's faces. They made sure everything was ok and checked up on you. It is such a great place to go and buy all the old school games. Thank you for making my experience the best one yet.

Negative experience: Overpriced

Fantastic experience: Awesome staff. Very friendly, fun and helpful. Very clean store and went above and beyond.

Negative experience: I've had nothing but issues with this GameStop, and all the ones in this district. I definitely advise you to shop at a different location. The district leader and I had came to a conclusion to resolve my issues I had been having. He told me to call him back when I was going to be going to the store again and so I did. When I call the first time, no answer. When I call the second day, again no answer.... The third day, again no answer. I tried a week later, again, and still got no answer. The customer service in this district is horrible. Shop at a different location, you'll be glad you did.

Fantastic experience: Great service

Fantastic experience: Good variety of games and stuff!

Fantastic experience: Every year I purchase a GameStop gift card for my grandson, as a gamer, he loves it as GameStop stocks the games he wants.

Fantastic experience: Very knowledgeable and helpful staff. They always have what I am looking for.

Fantastic experience: Great selection of games! Friendly Service!

Positive experience: Crowded location because it's in the mall, but friendly staff. Prefer location by Tanger, not as crowded, good sales, and awesome people.